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Mixergy iHP User Manual

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iHP User Guide
V02

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Summary of Contents for Mixergy iHP

  • Page 1 User Guide...

  • Page 3: Table Of Contents

    2.5. Voice control through smart speakers ............16 How to achieve the most from your Mixergy system ......... 17 3.1. How to get the best from a solar PV array connected to your Mixergy system ........................17 FAQs and troubleshooting ................18 Mixergy warranty statement ................

  • Page 4: An Overview Of Your Mixergy Ihp

    This is illustrated by the following figure: Figure 1 An illustration of the internal temperature distribution within the Mixergy iHP during boost mode This boost capability uses the heat-pump to provide instantaneous hot water into the top of the hot water cylinder.

  • Page 5: High Efficiency Eco Mode To Deliver The Lowest Energy Consumption Possible

    Mixergy’s iHP achieves a market leading score on efficiency within the European Energy Labelling Scheme. During eco-mode, the iHP heats the whole volume of hot water during a process we call ‘full circulation’. The temperature of the whole cylinder gradually increases when heating in this manner.

  • Page 6: State Of Charge Measurement For Convenient Control

    By connecting your Mixergy system to the internet and setting up a Mixergy account through your phone, it is possible to link your Mixergy iHP to a variety of time of use (or Smart) tariffs now available on the market. Time of use and Smart tariffs offer lower cost (or even negatively priced!) electricity whenever there is surplus renewable energy.
  • Page 7 Figure 3 Future your proofing your home with the Mixergy iHP...

  • Page 8: How To Control Your Mixergy System

    Figure 4 The Mixergy control gauge. Pressing the up arrow allows you to incrementally boost the amount of desired energy within the iHP cylinder. You can cancel a boost by pressing the down arrow until the green bar (annotated in green in Figure 4).

  • Page 9: Setting Up A Mixergy Account To Control With Your Mixergy App

    After entering all the required details, you will receive an email from noreply@mixergy.co.uk. Click through this link to validate your account and then go back to the Mixergy App to login with your set credentials.
  • Page 10 C. Register your Mixergy iHP to your account. After logging in for the first time, you will be asked to register your cylinder to your account. On your cylinder, there will be a label containing a mixdevice code which is a 25-character identifier unique to your cylinder (please note: this is not the MX number shown on the same label!).

  • Page 11: Remote Monitoring And Control Through The Mixergy App

    App, please visit the following link: https://support.mixergy.co.uk/how-do-i-access-and-use-the-mixergy-app Figure 5 Using the Mixergy app to see how much hot water you have, set a schedule or simply let Automatic Schedule Control take care of things whilst saving energy...

  • Page 12: View Your Hot Water Level

    Underneath the Heating Status it will say what time the water measurements were last received by Mixergy servers. This information can be useful when diagnosing internet connection issues in the home. 2.3.2. Boosting your cylinder To boost your cylinder, drag the slider on the right up with your finger to the desired level and let go.

  • Page 13: Setting A Manual Schedule

    2.3.3. Setting a manual schedule Click on the Schedule tab at the bottom of the page and press the + button to set when and how much you want your cylinder to heat. Click Save to view your new schedule. You can set a different schedule for each day or copy the same schedule over to several days.

  • Page 14: Holiday Mode

    2.3.4. Holiday mode Holiday mode will stop your cylinder heating when you are away, and any schedule currently set will be ignored until your return day. To enter vacation dates, click the aeroplane icon on the tool bar. 2.3.5. Viewing your hot water and energy consumption data Click the Measurements tab to view graphs visualising your hot water usage and electricity consumption.

  • Page 15: Admin Options

    The Mixergy App can calculate how much energy you’ve used to heat your water, and provide an estimate of how much this has cost. Click the Insights tab, then click Set Tariff.

  • Page 16: Rd Party Controls In The Home

    Controlling Mixergy through 3 party controls in the home Your Mixergy system can work from third party control devices however, we recommend you use the app and gauge to optimise the maximum efficiency available to you to reduce your energy costs. If you wish to use a third-party control such as Hive please contact your original installer for further information.

  • Page 17: How To Achieve The Most From Your Mixergy System

    How to get the best from your Mixergy system if it is iHP only To increase the efficiency from your Mixergy iHP, it is recommended to use as low a set point temperature as possible. The minimum temperature the iHP can be set to is 45°C. This is hot enough for most showers and baths and will help the iHP achieve high efficiency.

  • Page 18: Faqs And Troubleshooting

    1. The Mixergy App won’t let me register my cylinder, what should I do? a. Before you will be able to register your cylinder with your Mixergy account, the cylinder must first be installed and connected to the internet. If you are unable to establish internet connection, please see the answers to question 2 below.
  • Page 19 In case that the cylinder does not automatically pair to the powerline adapter or connection to an existing homeplug AV network is desired, please follow the steps below to pair the cylinder to the network. i. Use a thin tool to depress and hold the pair button for 1 - 2 seconds. ii.
  • Page 20 If you have a solar PV system, your cylinder will automatically heat when surplus energy becomes available. A sterilisation cycle occurs every two weeks. This will heat the cylinder entirely to 100% in order to prevent legionella growth. If you have opted for automatic heating control, your heating schedule will be automatically optimised and may be altered to assist with balancing of the National Grid.

  • Page 21: Mixergy Warranty Statement

    Please Note: To validate your warranty you must first register your cylinder. You can do this using the Mixergy App or visiting www.mixergy.io Once registered and connected online, the Mixergy iHP comes with a 25 year warranty on the cylinder and a 5 year warranty on the heat pump head unit, against faulty materials or manufacture subject to the following terms: Correct installation in accordance with the manufacturer’s instructions and all of the...
  • Page 22 For commercial / heavy duty installations where constant usage / reheat is required Titanium immersion heaters must be fitted in order to comply with the warranty. All peripheral components (for instance heating elements, T&P valve, expansion vessel and electronic parts) are subject to a 3-year guarantee. Exclusions: The effects of scale build-up, any labour charges associated with replacement of the unit or parts, or consequential losses associated with the failure of the unit.
  • Page 23 For more information on our energy saving product range visit us at https://support.mixergy.co.uk/ Mixergy Ltd, 2 Canal View, Wharf Farm, Eynsham Road, Cassington, Oxfordshire OX29 4DB www.mixergy.co.uk MIXERGY IHP USER GUIDE V01...

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