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Istore IS-HYB-10000-3PH User Manual

Hybrid 10000 ~ 25000 3 phase
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HYBRID 10000 ~ 25000 3 Phase
User Manual
IS-HYB-10000-3PH, IS-HYB-12000-3PH
IS-HYB-15000-3PH, IS-HYB-17000-3PH
IS-HYB-20000-3PH, IS-HYB-25000-3PH
Issue
01
Date
30/4/2024
Copyright © 2024 iStore TM

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  • Page 1 HYBRID 10000 ~ 25000 3 Phase User Manual IS-HYB-10000-3PH, IS-HYB-12000-3PH IS-HYB-15000-3PH, IS-HYB-17000-3PH IS-HYB-20000-3PH, IS-HYB-25000-3PH Issue Date 30/4/2024 Copyright © 2024 iStore TM...
  • Page 2 Notice The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.

  • Page 3: Table Of Contents

    Smart PV Three-phase Inverter User Manual Contents Contents About This Document ........................ 1 1 Safety Information ........................ 1-1 1.1 Personal Safety ..............................1-2 1.2 Electrical Safety ..............................1-4 1.3 Environment Requirements ..........................1-6 1.4 Mechanical Safety .............................. 1-8 2 Overview ..........................2-1 2.1 Networking Application ............................
  • Page 4 Smart PV Three-phase Inverter Contents User Manual 5.6.2 Connecting RS485 Communications Cables (Power Meter) ................5-21 5.6.3 Connecting RS485 Communications Cables (Energy Management Assistant) ..........5-26 5.6.4 Connecting RS485 Communications Cables (Power Meter and Battery) ............5-27 5.6.5 Connecting RS485 Communications Cables (Energy Management Assistant and Battery)....... 5-28 5.6.6 Connecting the Rapid shutdown signal cable ....................
  • Page 5 Smart PV Three-phase Inverter User Manual Contents E Acronyms and Abbreviations ....................1 Issue 01 (2024-04-30)

  • Page 7: About This Document

    Smart PV Three-phase Inverter User Manual About This Document About This Document Purpose This document describes the smart solar inverter in terms of the safety precautions, product introduction, installation, electrical connections, power-on and commissioning, maintenance, and technical specifications. Read this document carefully before installing and operating the inverter.

  • Page 8: Change History

    Smart PV Three-phase Inverter About This Document User Manual Change History Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues. Issue 01 (2024-04-30) This issue is used for first office application (FOA).

  • Page 9: Safety Information

    Smart PV Three-phase Inverter User Manual 1 Safety Information Safety Information Statement Before transporting, storing, installing, operating, using, and/or maintaining the equipment, read this document, strictly follow the instructions provided herein, and follow all the safety instructions on the equipment and in this document. In this document, "equipment"...

  • Page 10: Personal Safety

    Smart PV Three-phase Inverter 1 Safety Information User Manual You fail to follow the operation instructions and safety precautions on the product and in  the document. You remove or modify the product or modify the software code without authorization. ...

  • Page 11: General Requirements

    Smart PV Three-phase Inverter User Manual 1 Safety Information Figure 1-1 Personal protective equipment General Requirements Do not stop protective devices. Pay attention to the warnings, cautions, and related  precautionary measures in this document and on the equipment. If there is a likelihood of personal injury or equipment damage during operations, ...

  • Page 12: Electrical Safety

    Smart PV Three-phase Inverter 1 Safety Information User Manual Only qualified professionals or trained personnel are allowed to install, operate, and  maintain the equipment. Only qualified professionals are allowed to remove safety facilities and inspect the  equipment. Personnel who will perform special tasks such as electrical operations, working at ...
  • Page 13 Smart PV Three-phase Inverter User Manual 1 Safety Information Do not route cables near the air intake or exhaust vents of the equipment. General Requirements Follow the procedures described in the document for installation, operation, and  maintenance. Do not reconstruct or alter the equipment, add components, or change the installation sequence without permission.

  • Page 14: Cabling Requirements

    Smart PV Three-phase Inverter 1 Safety Information User Manual Grounding Ensure that the grounding impedance of the equipment complies with local electrical  standards. Ensure that the equipment is connected permanently to the protective ground. Before  operating the equipment, check its electrical connection to ensure that it is reliably grounded.
  • Page 15 Smart PV Three-phase Inverter User Manual 1 Safety Information Do not place the equipment near heat sources or fire sources, such as smoke, candles, heaters, or other heating devices. Overheat may damage the equipment or cause a fire. Install the equipment in an area far away from liquids. Do not install it under areas prone to condensation, such as under water pipes and air exhaust vents, or areas prone to water leakage, such as air conditioner vents, ventilation vents, or feeder windows of the equipment room.

  • Page 16: Mechanical Safety

    Smart PV Three-phase Inverter 1 Safety Information User Manual If the equipment is installed in a place with abundant vegetation, in addition to routine  weeding, harden the ground underneath the equipment using cement or gravel (the area shall be greater than or equal to 3 m x 2.5 m). Do not install the equipment outdoors in salt-affected areas because it may be corroded.

  • Page 17: Using Ladders

    Smart PV Three-phase Inverter User Manual 1 Safety Information If multiple persons need to move a heavy object together, determine the manpower and  work division with consideration of height and other conditions to ensure that the weight is equally distributed. If two persons or more move a heavy object together, ensure that the object is lifted and ...
  • Page 18 Smart PV Three-phase Inverter 1 Safety Information User Manual When climbing up the ladder, keep your body stable and your center of gravity between  the side rails, and do not overreach to the sides. When a step ladder is used, ensure that the pull ropes are secured. ...

  • Page 19: Drilling Holes

    Smart PV Three-phase Inverter User Manual 1 Safety Information Hoisting Only trained and qualified personnel are allowed to perform hoisting operations.  Install temporary warning signs or fences to isolate the hoisting area.  Ensure that the foundation where hoisting is performed on meets the load-bearing ...

  • Page 21: Overview

    Smart PV Three-phase Inverter User Manual 2 Overview Overview The inverter is a three-phase grid-tied PV string inverter that converts the DC power generated by PV strings into AC power and feeds the power into the power grid. 2.1 Networking Application Typical Networking The inverter applies to residential rooftop grid-tied systems and small-sized ground grid-tied PV plants.
  • Page 22 Smart PV Three-phase Inverter 2 Overview User Manual Figure 2-1 Smart Dongle networking (the components in dashed boxes are optional) (A) PV string (B) Inverter (C) AC switch (D) AC PDU (E) Power meter (F) Power grid (G) WLAN-FE Smart (H) Router (I) Slave inverter Dongle...
  • Page 23 Smart PV Three-phase Inverter User Manual 2 Overview Figure 2-2 Energy Management Assistant networking (the components in dashed boxes are optional) (A) PV strings (B) Inverter (C) AC switch (D) AC PDU (E) Energy Management (F) Power grid Assistant (G) Router (H) HiSolar app (I) Inverter (J) Optimizer...
  • Page 24 Smart PV Three-phase Inverter 2 Overview User Manual Figure 2-3 Connecting the inverter to two batteries To connect the inverter to four batteries, refer to the following figure. Each battery terminal can connect to a maximum of two batteries. Figure 2-4 Connecting the inverter to four batteries For two PV strings connected in parallel to the same MPPT circuit, the model, quantity, orientation, ...
  • Page 25 Smart PV Three-phase Inverter User Manual 2 Overview Figure 2-5 Supported earthing systems In a TT power grid, the N-PE voltage should be lower than 30 V.  In an IT power grid, you need to set isolation settings to input not grounded, with a transformer. ...

  • Page 26: Appearance

    Smart PV Three-phase Inverter 2 Overview User Manual 2.2 Appearance Appearance and Ports Figure 2-6 Appearance (1) LED indicators (2) Ground screws (3) Mounting bracket (4) DC switch locking screw hole (5) DC switch (DC SWITCH) (6) AC output port (AC) (7) Communications port (COM) (8) Fan (9) Battery terminals (BAT2+ and BAT2–)

  • Page 27: Indicator Description

    Smart PV Three-phase Inverter User Manual 2 Overview Indicator Description Table 2-1 LED indicator description Category Status Description LED1 LED2 Running indication Steady Steady green The inverter is operating in green grid-tied mode. Blinking The DC is on and the AC is green off.

  • Page 28: Working Modes

    Smart PV Three-phase Inverter 2 Overview User Manual Category Status Description Device LED1 LED2 LED3 – replacement Steady red Steady red Steady red The inverter hardware is indication faulty and needs to be replaced. 2.3 Working Modes The inverter can work in Standby, Operating, or Shutdown mode. Figure 2-7 Working modes Table 2-2 Working mode description Working...

  • Page 29: Label Description

    Smart PV Three-phase Inverter User Manual 2 Overview Working Description Mode The inverter converts DC power from PV strings into AC power and  feeds the power to the power grid. The inverter tracks the maximum power point to maximize the PV string ...

  • Page 30: Product Nameplate

    Smart PV Three-phase Inverter 2 Overview User Manual Symbol Name Meaning High touch current  exists after the inverter is powered on. Before powering on the inverter, ensure that the inverter is properly grounded. Refer to documentation Reminds operators to refer to the documents delivered the inverter.

  • Page 31: Storage Requirements

    Smart PV Three-phase Inverter User Manual 3 Storage Requirements Storage Requirements The following requirements shall be met if inverters are not put into use immediately: Do not unpack inverters.  Keep the storage temperature at –40°C to +70°C and the humidity at 5%–95% RH. ...

  • Page 33: Installation

    Smart PV Three-phase Inverter User Manual 4 Installation Installation 4.1 Installation Modes The inverter can be wall-mounted or support-mounted. Table 4-1 Installation modes Installation Screw Specifications Description Mode Wall mounting M6x60 stainless steel expansion bolt Delivered with the product Support M6 stainless steel bolt assembly Prepared by the mounting...

  • Page 34: Clearance Requirements

    Smart PV Three-phase Inverter 4 Installation User Manual You are advised to install the inverter in a sheltered area, or with an awning over it.  Mounting Structure Requirements The mounting structure where the inverter is installed must be fireproof. ...

  • Page 35: Angle Requirements

    Smart PV Three-phase Inverter User Manual 4 Installation When installing multiple inverters, install them in horizontal mode if sufficient space is  available and install them in triangle mode if no sufficient space is available. Stacked installation is not recommended. Figure 4-3 Horizontal installation mode (recommended) Figure 4-4 Triangle installation mode (recommended) 4.2.3 Angle Requirements...

  • Page 36: Tools

    Smart PV Three-phase Inverter 4 Installation User Manual Figure 4-5 Installation angle 4.3 Tools Type Tool Install ation tool Hammer drill Phillips insulated Hex insulated Insulated torque torque screwdriver torque socket wrench Drill bit: Ф8 screwdriver mm, Ф6 mm Hex key Diagonal pliers Hydraulic pliers Wire stripper...
  • Page 37 Smart PV Three-phase Inverter User Manual 4 Installation Type Tool Crimping tool Cable cutter Multimeter Vacuum cleaner Model: PV-CZM- DC voltage 22100/19100 measurement range ≥ 1100 V Manufacturer: Staubli Cord end terminal Marker Steel measuring Level crimping tool tape Heat shrink Heat gun tubing Person...

  • Page 38: Checking Before Installation

    Smart PV Three-phase Inverter 4 Installation User Manual 4.4 Checking Before Installation Outer Packing Materials Before unpacking the inverter, check the outer packing materials for damage, such as holes and cracks, and check the inverter model. If any damage is found or the inverter model is not what you requested, do not unpack the package and contact your supplier as soon as possible.

  • Page 39: Installing An Inverter (Wall Mounting)

    Smart PV Three-phase Inverter User Manual 4 Installation 4.6 Installing an Inverter (Wall Mounting) Procedure Step 1 Determine the hole positions and mark them using a marker. Step 2 Secure the mounting bracket. M6x60 expansion bolts are delivered with the inverter. If the length and amount of the bolts do not ...
  • Page 40 Smart PV Three-phase Inverter 4 Installation User Manual To prevent dust inhalation or contact with eyes, wear safety goggles and an anti-dust  respirator when drilling holes. Clean up any dust in and around the holes using a vacuum cleaner and measure the ...

  • Page 41: Installing An Inverter (Support Mounting)

    Smart PV Three-phase Inverter User Manual 4 Installation Step 5 Tighten the nuts. Figure 4-9 Installing the inverter ----End 4.7 Installing an Inverter (Support Mounting) Prerequisites Prepare M6 stainless steel bolt assemblies (including flat washers, spring washers, and M6 bolts) with appropriate lengths as well as matched flat washers and nuts based on the support specifications.
  • Page 42 Smart PV Three-phase Inverter 4 Installation User Manual Figure 4-10 Securing the mounting bracket Step 4 (Optional) Install the DC switch locking screw. The DC switch locking screw is delivered with the inverter. According to the Australian standard,  the locking screw is used to lock the DC SWITCH to prevent the inverter from being started by mistake.
  • Page 43 Smart PV Three-phase Inverter User Manual 4 Installation Figure 4-12 Installing an Inverter ----End Issue 01 (2024-04-30) 4-11...

  • Page 45: Electrical Connections

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections Electrical Connections Precautions When exposed to sunlight, the PV arrays supply DC voltage to the inverter. Before connecting cables, ensure that all DC SWITCH on the inverter are OFF. Otherwise, the high voltage of the inverter may result in electric shocks.
  • Page 46 Smart PV Three-phase Inverter 5 Electrical Connections User Manual Stay away from the equipment when preparing cables to prevent cable scraps from  entering the equipment. Cable scraps may cause sparks and result in personal injury and equipment damage. When routing PV cables whose pipe is less than 1.5 m long, the positive and negative PV ...

  • Page 47: Preparing Cables

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections 5.1 Preparing Cables Figure 5-1 Inverter cable connections (the components in dashed boxes are optional) Table 5-1 Component description Component Description Source PV module A PV string consists of PV Prepared by the ...
  • Page 48 Smart PV Three-phase Inverter 5 Electrical Connections User Manual Component Description Source Optimizer Supported models: SUN2000-(600W- Purchased from P, 450W-P2). provider AC switch To ensure that the inverter can be Prepared by the safely disconnected from the power customer grid when an exception occurs, connect an AC switch to the AC side of the inverter.

  • Page 49: Connecting A Pe Cable

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections Name Type Conductor Cross- Outer Sectional Area Diameter outdoor 15K–25K: ≥ 10 mm copper cable AC output power Five-core 10K–12K: 6–16 mm 11–26 mm cable outdoor 15K–25K: 10–16 mm copper cable DC input power Common 4–6 mm...

  • Page 50: Additional Information

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual Additional Information The inverter provides the grounding detection function. This function is used to check whether the inverter is properly grounded before the inverter starts, or check whether the ground cable is disconnected when the inverter is running. This function is only available under limited conditions.
  • Page 51 Smart PV Three-phase Inverter User Manual 5 Electrical Connections Avoid scratching the core wire when stripping a cable.  The cavity formed after the conductor crimp strip of the OT terminal is crimped must wrap  the core wire completely. The core wire must make close contact with the OT terminal. Wrap the wire crimping area with heat shrink tubing or insulation tape.

  • Page 52: Connecting An Ac Output Power Cable

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual Figure 5-3 Connecting the PE cable ----End 5.3 Connecting an AC Output Power Cable Precautions It is recommended that a three-phase AC switch be installed on the AC side of the inverter. To ensure that the inverter can safely disconnect itself from the power grid when an exception occurs, select a proper overcurrent protection device in compliance with local power distribution regulations.
  • Page 53 Smart PV Three-phase Inverter User Manual 5 Electrical Connections If the external AC switch provides the leakage protection function, the rated residual  operating current must be greater than or equal to 300 mA. If multiple inverters are connected to the master leakage protection device through their ...
  • Page 54 Smart PV Three-phase Inverter 5 Electrical Connections User Manual Figure 5-5 Three-core cable (L1, L2, and L3) Figure 5-6 Four-core cable (L1, L2, L3, and PE) Figure 5-7 Four-core cable (L1, L2, L3, and N) 5-10 Issue 01 (2024-04-30)
  • Page 55 Smart PV Three-phase Inverter User Manual 5 Electrical Connections Figure 5-8 Five-core cable (L1, L2, L3, N, and PE) The cable colors shown in the figures are for reference only. Select an appropriate cable according to the local standards. Step 2 Connect the AC connector to the AC output port. Ensure that the AC connector is connected securely.

  • Page 56: Connecting Dc Input Power Cables

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual Disconnection Perform the steps in reverse order to disconnect the cable. 5.4 Connecting DC Input Power Cables Precautions Before connecting the DC input power cables, ensure that the DC voltage is within the ...

  • Page 57: Terminal Description

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections The output of the PV string connected to the inverter cannot be grounded. Ensure that the  PV module output is well insulated to ground. The PV strings connected to the same MPPT circuit shall contain the same number and ...
  • Page 58 Smart PV Three-phase Inverter 5 Electrical Connections User Manual Before inserting the positive and negative connectors into the positive and negative DC input terminals of the inverter, ensure that the DC SWITCH is set to OFF. Cables with high rigidity, such as armored cables, are not recommended as DC input ...
  • Page 59 Smart PV Three-phase Inverter User Manual 5 Electrical Connections Figure 5-13 Assembling DC connectors ----End Removing a DC Connector Before removing the positive and negative connectors, ensure that the DC SWITCH is set to OFF and that the current is less than 0.5 A. To remove the positive and negative connectors from the inverter, insert an open-end wrench into the notch and press the wrench with an appropriate force.

  • Page 60: Optional) Connecting Battery Cables

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual 5.5 (Optional) Connecting Battery Cables Prerequisites Battery short circuits may cause personal injury. The high transient current generated by a  short circuit may release a surge of power and cause fire. Do not connect, disconnect, or perform other maintenance operations on battery cables ...
  • Page 61 Smart PV Three-phase Inverter User Manual 5 Electrical Connections The battery voltage will result in serious injury. Use dedicated insulation tools to connect  cables. Ensure that cables are connected correctly between the terminals of the battery and the  battery switch, and between the battery switch and the battery terminals of the inverter.

  • Page 62: Connecting Signal Cables

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual 5.6 Connecting Signal Cables COM Port Pin Definitions When laying out a signal cable, separate it from power cables and keep it away from  strong interference sources to prevent communication interruption. Ensure that the protection layer of the signal cable is inside the connector, surplus core ...

  • Page 63: Communication Networking Mode

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections Defin Function Description Definit Function Descripti ition RS485 Management RS485 signal port differential Assistant differential of a Energy signal– signal– Manageme nt Assistant Shield layer Shield grounding layer grounding 485A2 RS485A, Connecting DIN1 Digital...

  • Page 64: Connecting The Rs485 Communications Cable (Inverter Cascading)

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual Figure 5-17 Smart Dongle networking (the component in the dashed box is optional) A power meter is required for export limitation. Select a power meter based on the site requirements.  The power meter and the Smart Dongle must be connected to the same inverter.

  • Page 65: Connecting Rs485 Communications Cables (Power Meter)

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections Figure 5-19 Installing the cable Step 2 Connect the signal cable connector to the COM port. Figure 5-20 Securing the signal cable connector ----End 5.6.2 Connecting RS485 Communications Cables (Power Meter) Cable Connections The following figures show the cable connections between the inverter and DTSU666-H ...
  • Page 66 Smart PV Three-phase Inverter 5 Electrical Connections User Manual Figure 5-21 DTSU666-H three-phase, three-wire cable connection (Smart Dongle networking) 5-22 Issue 01 (2024-04-30)
  • Page 67 Smart PV Three-phase Inverter User Manual 5 Electrical Connections Figure 5-22 Three-phase, four-wire connection (Smart Dongle networking) The following figures show the cable connections between the inverter and DTSU666-  HW and YDS60-80 power meters. Issue 01 (2024-04-30) Copyright Holder Proprietary and Confidential 5-23 Copyright ©...
  • Page 68 Smart PV Three-phase Inverter 5 Electrical Connections User Manual Figure 5-23 Three-phase, three-wire direct connection (Smart Dongle networking) Figure 5-24 Three-phase, four-wire direct connection (Smart Dongle networking) 5-24 Issue 01 (2024-04-30)
  • Page 69 Smart PV Three-phase Inverter User Manual 5 Electrical Connections (1) Shield layer of the signal cable The maximum current of the directly connected DTSU666-HW and YDS60-80 power meters is 80  For three-phase, three-wire connection, set the cable connection mode. Otherwise, the voltage ...

  • Page 70: Connecting Rs485 Communications Cables (Energy Management Assistant)

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual Step 2 Connect the signal cable to the COM port. Figure 5-26 Securing the signal cable connector ----End 5.6.3 Connecting RS485 Communications Cables (Energy Management Assistant) Procedure Step 1 Connect the signal cable to the signal cable connector. Figure 5-27 Installing the cable Step 2 Connect the signal cable connector to the COM port.

  • Page 71: Connecting Rs485 Communications Cables (Power Meter And Battery)

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections Figure 5-28 Securing the signal cable connector ----End 5.6.4 Connecting RS485 Communications Cables (Power Meter and Battery) Procedure Step 1 Connect signal cables to the signal cable connector. Figure 5-29 Installing cables Step 2 Connect the signal cable connector to the COM port.

  • Page 72: Connecting Rs485 Communications Cables (Energy Management Assistant And Battery)

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual Figure 5-30 Securing the signal cable connector ----End 5.6.5 Connecting RS485 Communications Cables (Energy Management Assistant and Battery) Procedure Step 1 Connect signal cables to the signal cable connector. Figure 5-31 Installing cables Step 2 Connect the signal cable connector to the COM port.

  • Page 73: Connecting The Rapid Shutdown Signal Cable

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections Figure 5-32 Securing the signal cable connector ----End 5.6.6 Connecting the Rapid shutdown signal cable Procedure Step 1 Connect the signal cable to the signal cable connector. Issue 01 (2024-04-30) Copyright Holder Proprietary and Confidential 5-29 Copyright ©...
  • Page 74 Smart PV Three-phase Inverter 5 Electrical Connections User Manual If optimizers are configured for some PV modules, the rapid shutdown function is not  supported. To enable the rapid shutdown function, you need to connect the access switch to pins 13 ...

  • Page 75: Connecting The Power Grid Scheduling Signal Cable

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections 5.6.7 Connecting the Power Grid Scheduling Signal Cable Cable Connection The following figure shows the cable connections between the inverter and the Ripple Control Device. Figure 5-35 Cable connection Procedure Step 1 Connect the signal cable to the signal cable connector. Figure 5-36 Installing the cable Step 2 Connect the signal cable to the COM port.

  • Page 76: Connecting Ns Protection Signal Cables

    Smart PV Three-phase Inverter 5 Electrical Connections User Manual Figure 5-37 Securing the signal cable connector ----End 5.6.8 Connecting NS Protection Signal Cables Connecting NS Protection Signal Cables to Inverters The NS protection switch is connected to GND (pin 1) at one end and to DIN5 (pin 6) at the other ...

  • Page 77: Optional) Installing The Smart Dongle And Anti-Theft Components

    Smart PV Three-phase Inverter User Manual 5 Electrical Connections Figure 5-39 Installing cables Step 2 Connect the signal cable connector to the COM port. Figure 5-40 Securing the signal cable connector ----End 5.7 (Optional) Installing the Smart Dongle and Anti-theft Components If the Smart Dongle is used, you need to install anti-theft components after installing the Smart Dongle.
  • Page 78 Smart PV Three-phase Inverter 5 Electrical Connections User Manual WLAN-FE Smart Dongle (FE Communication) You are advised to use a CAT 5E outdoor shielded network cable (outer diameter < 9 mm; internal resistance ≤ 1.5 ohms/10 m) and shielded RJ45 connectors. Figure 5-41 Installing a WLAN-FE Smart Dongle (FE communication) Figure 5-42 Installing anti-theft components for the Smart Dongle 5-34...

  • Page 79: Check Before Power-On

    Smart PV Three-phase Inverter User Manual 6 Check Before Power-On Check Before Power-On Table 6-1 Installation checklist Check Item Acceptance Criteria Inverter installation The inverter is installed correctly, securely, and reliably. Smart Dongle The Smart Dongle is installed correctly and securely.

  • Page 81: Power-On And Commissioning

    Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning Power-On and Commissioning Wear personal protective equipment and use dedicated insulated tools to avoid electric  shocks or short circuits. 7.1 Powering On the Inverter Precautions Before the equipment is put into operation for the first time, ensure that the parameters are ...
  • Page 82 Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual Step 6 Set the DC SWITCH on the inverter to ON. Step 7 Observe the LED indicators to check the status of the inverter. Table 7-1 LED indicator description Category Status Description Running...

  • Page 83: Led Indicator

    Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning Category Status Description Device LED1 LED2 LED3 – replacement Steady red Steady red Steady red The inverter hardware is indication faulty and needs to be replaced. Step 8 (Optional) Observe the Smart Dongle LED indicator to check the status of the Smart Dongle. IS-DONGLE-WLAN Figure 7-1 IS-DONGLE-WLAN Table 7-2 Indicator description...

  • Page 84: Led Indicator Status

    Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual LED Indicator Status Remarks Description Check whether the Smart Dongle is faulty or the USB port of the inverter is faulty. Green Blinking slowly (on Normal Connecting to the router for 0.5s and off for 0.5s) Green...

  • Page 85: Connecting To The Energy Management Assistant

    Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning Step 2 Log in as an Installer. Set the login password upon the first login. To ensure account security, protect the password by changing it periodically, and keep it secure. ----End 7.2.3 Connecting to the Energy Management Assistant Step 1 You can connect to the Energy Management Assistant by scanning the QR code or choosing...

  • Page 86: Quick Settings

    Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual Step 2 Log in as an Installer. Set the login password upon the first login. To ensure account security, protect the password by changing it periodically, and keep it secure. ----End 7.2.4 Quick Settings Set parameters as prompted on the Quick settings screen.

  • Page 87: What Should I Do If The Device Is Disconnected From The App When I Switch The Local Commissioning Screen To The Background

    Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning The user interface (UI) varies with associated devices. The preceding UI screenshots are for reference only. 7.2.5 What Should I Do If the Device Is Disconnected from the App When I Switch the Local Commissioning Screen to the Background? During local commissioning, you may need to switch the app to the background (for example, uploading an upgrade package, uploading a photo, or scanning a QR code for WLAN...

  • Page 88: Energy Control

    Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual When you access the device commission screen of the inverter for the first time, you need to  manually set the login password because the inverter does not have an initial login password. 7.3.1 Energy Control 7.3.1.1 Grid-tied Point Control Function...
  • Page 89 Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning Parameter Name Description Power raising Specifies the dead zone for threshold adjusting the inverter output power. If the power fluctuation is within the power control hysteresis, the power is not adjusted.
  • Page 90 Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual Parameter Name Description Power raising Specifies the dead zone for threshold adjusting the inverter output power. If the power fluctuation is within the power control hysteresis, the power is not adjusted.
  • Page 91 Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning Parameter Name Description capacity. Power adjustment Specifies the shortest interval for a interval single anti-backfeeding adjustment. Power raising Specifies the dead zone for threshold adjusting the inverter output power. If the power fluctuation is within the power control hysteresis, the power is not adjusted.

  • Page 92: Apparent Power Control On The Inverter Output Side

    Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual Parameter Name Description connection point for triggering inverter shutdown. The default value is 20. This High feed-in power duration threshold for triggering inverter shutdown (s) parameter specifies the duration threshold of high feed-in power for triggering inverter shutdown.

  • Page 93: Battery Control

    Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning 7.3.1.3 Battery Control Prerequisites The screenshots in this chapter are taken in the Hisolar 1.0.0.4 App. The App is being updated. The actual screens may vary. Function When the inverter connects to a battery, add the battery and set battery parameters. Adding a Battery To add a battery, choose Maintenance >...

  • Page 94: Peak Shaving

    Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual Parameter Description Value Range Working mode For details, see the description on Maximum self-  the App screen. consumption  Fully fed to grid  Maximum charge Retain this parameter to the Charge: [0, Maximum ...

  • Page 95: Parameter Settings

    Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning Parameter Settings On the home screen, choose Power adjustment > Peak Shaving and set peak shaving parameters. The peak shaving function is unavailable when the energy storage working mode is set to Fully fed ...

  • Page 96: Afci

    Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual Parameter Description Range segments are allowed. 7.3.2 AFCI Function If PV modules or cables are not properly connected or damaged, electric arcs may occur, which may cause fire. Inverters provide unique arc detection in compliance with UL 1699B- 2018 to ensure the safety of users' lives and property.

  • Page 97: Drm

    Smart PV Three-phase Inverter User Manual 7 Power-On and Commissioning 7.3.3 DRM Function According to AS/NZS 4777.2:2020+A1:2021, solar inverters need to support the function of demand response mode (DRM), and DRM0 is a mandatory requirement. The inverter must be connected with external device SmartLogger. The demand response enabling device directly connected to SmartLogger and inverter connected to SmartLogger via communication RS485.
  • Page 98 Smart PV Three-phase Inverter 7 Power-On and Commissioning User Manual ----End 7-18 Issue 01 (2024-04-30)

  • Page 99: System Maintenance

    Smart PV Three-phase Inverter User Manual 8 System Maintenance System Maintenance Wear personal protective equipment and use dedicated insulated tools to avoid electric  shocks or short circuits. Before performing maintenance, power off the equipment, follow the instructions on the ...

  • Page 100: System Power-Off

    Smart PV Three-phase Inverter 8 System Maintenance User Manual Maintenance Check Item Check Method Interval exhaust vents vents. foreign objects. If necessary, remove the baffle plates from the air intake and exhaust vents for cleaning. Once every 6 to 12 months (or once every 3 to 6 months based on the actual dust...

  • Page 101: Troubleshooting

    Smart PV Three-phase Inverter User Manual 8 System Maintenance After the system is powered off, the inverter is still energized and hot, which may cause  electric shocks or burns. Therefore, wait for 5 minutes after power-off and then put on insulated gloves to operate the inverter.
  • Page 102 Smart PV Three-phase Inverter 8 System Maintenance User Manual Alarm Alarm Alarm Possible Causes Troubleshooting Name Severity Cause ID 1: PV  strings 1 and 2 Cause ID 2: PV  strings 3 and 4 2003 DC arc Major The PV string power Check whether the PV string cables arc or fault cables arc or are in...
  • Page 103 Smart PV Three-phase Inverter User Manual 8 System Maintenance Alarm Alarm Alarm Possible Causes Troubleshooting Name Severity lower threshold or the detecting that the power grid becomes low-voltage duration normal. has lasted for more 2. If the alarm persists, check whether the than the value power grid voltage is within the specified by LVRT.
  • Page 104 Smart PV Three-phase Inverter 8 System Maintenance User Manual Alarm Alarm Alarm Possible Causes Troubleshooting Name Severity local power grid acceptable range. If not, contact the local code. power operator. If yes, modify the grid overfrequency protection threshold through the app with the consent of the local power operator.
  • Page 105 Smart PV Three-phase Inverter User Manual 8 System Maintenance Alarm Alarm Alarm Possible Causes Troubleshooting Name Severity input side to PE recovers after the fault is rectified. decreases when the 2. If the alarm persists or lasts a long time, inverter is operating.
  • Page 106 Smart PV Three-phase Inverter 8 System Maintenance User Manual Alarm Alarm Alarm Possible Causes Troubleshooting Name Severity circuit inside the dealer or technical support. inverter. NOTICE Cause ID = 1: Perform the preceding operations when the PV string current is less than 1 A. 1.
  • Page 107 Smart PV Three-phase Inverter User Manual 8 System Maintenance Alarm Alarm Alarm Possible Causes Troubleshooting Name Severity connected. 1. Check whether the number of optimizers connected in series in the Cause ID = 6  PV strings connected in parallel under Under the same the same MPPT is the same.
  • Page 108 Smart PV Three-phase Inverter 8 System Maintenance User Manual Alarm Alarm Alarm Possible Causes Troubleshooting Name Severity resistance is low. switch. 2. If the alarm persists, contact your dealer or technical support. Cause ID = 2  1. Check the impedance between the PV array output and the ground.

  • Page 109: Replacing An Inverter

    Smart PV Three-phase Inverter User Manual 8 System Maintenance 8.4 Replacing an Inverter Step 1 Remove the inverter. Power off the system. For details, see 8.2 System Power-Off. Disconnect all cables from the inverter, including signal cables, DC input power cables, battery cables, AC output power cables, and PE cables.

  • Page 110: Locating Insulation Resistance Faults

    Smart PV Three-phase Inverter 8 System Maintenance User Manual Figure 8-1 Removing the faulty fan Step 3 Install a new fan, connect and bind the cables, and install the fan cover. ----End 8.6 Locating Insulation Resistance Faults If the ground resistance of a PV string connected to the inverter is too low, the inverter generates a Low insulation resistance alarm.
  • Page 111 Smart PV Three-phase Inverter User Manual 8 System Maintenance The possible faulty PV string MPPT1 corresponds to PV1 and PV2, and the possible faulty PV  string MPPT2 corresponds to PV3 and PV4. The fault can be located only to the MPPT level. Perform the following steps to connect the PV strings corresponding to the faulty MPPT to the inverter one by one to further locate and rectify the fault.
  • Page 112 Smart PV Three-phase Inverter 8 System Maintenance User Manual cables between the optimizer and PV module, between adjacent PV modules, or between adjacent optimizers on the possible fault position are damaged. If yes, replace the damaged connectors or DC power cables, and then set DC SWITCH ...

  • Page 113: Technical Specifications

    Smart PV Three-phase Inverter User Manual 9 Technical Specifications Technical Specifications Efficiency Technica IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- 10000- 12000- 15000- 17000- 20000- 25000- Specifica tions Maximum 98.4% 98.4% 98.4% 98.4% 98.4% 98.4% efficiency European 97.7% 97.9% 98.0% 98.1% 98.1% 98.2% efficiency...
  • Page 114 Smart PV Three-phase Inverter 9 Technical Specifications User Manual Technica IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- 10000- 12000- 15000- 17000- 20000- 25000- Specifica tions current per MPPT Minimum 200 V startup voltage MPPT 200–1000 V voltage range 370–800 370–800 410–800 440–800 480–800 530–800...
  • Page 115 Smart PV Three-phase Inverter User Manual 9 Technical Specifications Output Technica IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- 10000- 12000- 15000- 17000- 20000- 25000- Specifica tions Rated 9999 W 12000 W 15000 W 17000 W 20000 W 25000 W output power Maximum 9999 VA 13200 VA...
  • Page 116 Smart PV Three-phase Inverter 9 Technical Specifications User Manual Technica IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- 10000- 12000- 15000- 17000- 20000- 25000- Specifica tions Maximum < 3% under rated conditions. Single harmonic meets the VDE 4105 total requirements. harmonic distortion THDi) Protection Technica...
  • Page 117 Smart PV Three-phase Inverter User Manual 9 Technical Specifications Technica IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- 10000- 12000- 15000- 17000- 20000- 25000- Specifica tions (RCMU) Display and Communication Technica IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- 10000- 12000- 15000- 17000- 20000- 25000- Specifica tions...
  • Page 118 Smart PV Three-phase Inverter 9 Technical Specifications User Manual Technica IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- IS-HYB- 10000- 12000- 15000- 17000- 20000- 25000- Specifica tions Operating –25°C to +60°C temperatur Relative 0–100% RH humidity Cooling Smart air cooling mode Maximum 4000 m (derated when the altitude is greater than 2000 m) operating altitude Storage...

  • Page 119: Grid Codes

    Smart PV Three-phase Inverter User Manual A Grid Codes Grid Codes The grid codes are subject to change. The listed codes are for reference only. Table A-1 Grid codes Grid Code Descri HYB- HYB- HYB- HYB- HYB- HYB- ption 10000- 12000- 15000- 17000-...
  • Page 120 Smart PV Three-phase Inverter A Grid Codes User Manual Descri Grid Code ption HYB- HYB- HYB- HYB- HYB- HYB- 10000- 12000- 15000- 17000- 20000- 25000- grid C10/11 Belgiu Support Support Support Support Support Suppor power grid IEC61727 Support Support Support Support Support Suppor...
  • Page 121 Smart PV Three-phase Inverter User Manual A Grid Codes Descri Grid Code ption HYB- HYB- HYB- HYB- HYB- HYB- 10000- 12000- 15000- 17000- 20000- 25000- IEC61727- Support Support Support Support Support Suppor 60Hz 61727 low- voltage grid- connect ion (60 PO12.3 Spain Support...
  • Page 122 Smart PV Three-phase Inverter A Grid Codes User Manual Descri Grid Code ption HYB- HYB- HYB- HYB- HYB- HYB- 10000- 12000- 15000- 17000- 20000- 25000- grid OMAN Oman Support Support Support Support Support Suppor low- voltage power grid Pakistan Pakista Support Support Support...
  • Page 123 Smart PV Three-phase Inverter User Manual A Grid Codes Descri Grid Code ption HYB- HYB- HYB- HYB- HYB- HYB- 10000- 12000- 15000- 17000- 20000- 25000- power grid HONGKON Hong Support Support Support Support Support Suppor Kong low- voltage power grid EN50549-SE Sweden Support...
  • Page 124 Smart PV Three-phase Inverter A Grid Codes User Manual Descri Grid Code ption HYB- HYB- HYB- HYB- HYB- HYB- 10000- 12000- 15000- 17000- 20000- 25000- LV230 grid NA_CODE Default Support Support Support Support Support Suppor country code CZECH- Czech Support Support Support Support...

  • Page 125: B Resetting A Password

    Smart PV Three-phase Inverter User Manual B Resetting a Password Resetting a Password Step 1 Check that the AC and DC sides of the inverter are both powered on, and indicators are steady green or blinking slowly for more than 3 minutes. Step 2 Turn off the AC switch, set the DC SWITCH at the bottom of the inverter to OFF, and wait until all indicators on the inverter panel turn off.

  • Page 127: Rapid Shutdown

    Smart PV Three-phase Inverter User Manual C Rapid Shutdown Rapid Shutdown If method 3 is selected for rapid shutdown, log in to the HiSolar app as an installer user to perform  local commissioning, choose Settings > Feature parameters > Dry contact function, and set Dry contact function to DI rapid shutdown.
  • Page 128 Smart PV Three-phase Inverter C Rapid Shutdown User Manual Figure C-1 Methods of triggering a rapid shutdown Issue 01 (2024-04-30)

  • Page 129: D Baud Rate Negotiation

    Smart PV Three-phase Inverter User Manual D Baud Rate Negotiation Baud Rate Negotiation Baud rate negotiation increases the communications rate between the inverter and devices such as batteries and power meters, and between the inverter and devices such as the Smart Dongles and the Energy Management Assistant, solving or relieving communication congestion.
  • Page 130 Smart PV Three-phase Inverter D Baud Rate Negotiation User Manual Networkin Scenario Operation g Mode Negotiation, and tap 9600 and Negotiate a higher rate. 1. Use the Hisolar app to locally scan the QR Replacing or adding an code to connect to the inverter. RS485_2 device (such 2.
  • Page 131 Smart PV Three-phase Inverter User Manual D Baud Rate Negotiation Scenario Troubleshooting negotiation again after such operations are complete. 3. To replace an RS485_2 device (such as a battery or power meter), choose Maintenance > Subdevice management on the home screen, touch and hold the replaced RS485_2 device to delete it.

  • Page 133: Acronyms And Abbreviations

    Smart PV Three-phase Inverter User Manual E Acronyms and Abbreviations Acronyms and Abbreviations AFCI Arc-fault Circuit Interrupter Light Emitting Diode Maximum Power Point MPPT Maximum Power Point Tracking Protective Earthing Potential Induced Degradation Photovoltaic Relative Humidity State of Charge Issue 01 (2024-04-30)

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