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Preparation
Safety
Your Pet's Wellbeing
Your myQ Pet Portal
Connect myQ Pet Portal
Pair Built In Cameras
Set and Pair Collar Sensor
Test Operation
Operation
Using the myQ Pet Portal
Maintenance
Collar Sensor
Training Your Pet
Troubleshooting
LED Status
Accessories
Warranty
Software Agreement
Notices
Need Help?
Pet Portal
myQ® Pet Portal
Model MYQPP1
Owner's Manual
For Residential Use.
Please read this manual and the
enclosed safety materials carefully!
The myQ Pet Portal doors WILL
NOT CLOSE unless the light
beam sensors are connected and
properly aligned.
The myQ Pet Portal is designed for
dogs that weigh between 10 lbs
and 90 lbs, and measure of width
no more than 10 1/2", shoulder to
shoulder ONLY.
The model number label is located
above the second to the bottom
hinge of your door.
The myQ Pet Portal ONLY works
with myQ products, parts and
accessories.
DO NOT replace an interior garage
access door with the myQ Pet
Portal door.
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Summary of Contents for Chamberlain myQ Kolbe Pet Portal MYQPP1

  • Page 1 Preparation Safety Your Pet's Wellbeing Your myQ Pet Portal Connect myQ Pet Portal Pet Portal Pair Built In Cameras Set and Pair Collar Sensor myQ® Pet Portal Model MYQPP1 Owner's Manual Test Operation Operation Using the myQ Pet Portal Maintenance Collar Sensor Training Your Pet Troubleshooting...
  • Page 2 Preparation (Continued) Safety The myQ Pet Portal has been designed and tested to off er safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. Preparation Safety Symbol and Signal Word Review Safety When you see these Safety Symbols Your Pet's Wellbeing...
  • Page 3 Preparation (Continued) IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS FOR THE MYQ PET PORTAL SYSTEM Preparation Safety Your Pet's Wellbeing To reduce the risk of SEVERE INJURY • Do not unplug by pulling on cord. or DEATH: To unplug, grasp the plug, not the Your myQ Pet Portal cord.
  • Page 4 Preparation (Continued) Your myQ Pet Portal Interior Side Exterior Side Camera Preparation Safety Your Pet's Wellbeing Weep Holes Your myQ Pet Portal Connect myQ Pet Portal Pair Built In Cameras Camera Elevator Portal Doors Set and Pair Collar Sensor Test Operation Operation Using the myQ Pet Portal Power to Outlet...
  • Page 5 Preparation (Continued) Use the myQ Pet Portal app, your mobile device, and your router to set up and control your myQ Pet Portal system. IMPORTANT: At initial installation your installer will let you know when to perform these actions. Preparation 1.
  • Page 6: Operation

    Operation Using Your myQ Pet Portal • Your pet's myQ Pet Portal Collar Sensor uses Bluetooth® technology to signal the myQ Pet Portal door to open when in close range of the myQ Pet Portal for approximately 10 seconds. Preparation •...
  • Page 7: Maintenance

    Maintenance To reduce the risk of injury from moving parts, open the door, and then unplug before servicing. Preparation Follow these tips to maintain your myQ Pet Portal: © Safety • Wipe all surfaces of the myQ Pet Portal with mild soap and water ONLY. ©...
  • Page 8: Training Your Pet

    Training Your Pet Try any or all of these ideas to help your pet get comfortable around the Pet Portal. Repeat only a few times each day. Each time the pet moves through, give them praise and a small pet treat as a reward till the pet is trained. 1.
  • Page 9 Troubleshooting (Continued) LED Status in Component Panel What You See What It means All LED OFF myQ Pet Portal is powered off . Preparation Solid Green By the Power Switch, Logic Board is powered. Safety Solid Blue SW2 Enables Force Learn to calibrate the Elevator Portal Doors for safe closure force.
  • Page 10: Warranty

    Warranty Two Year Limited Warranty MYQ PET PORTAL LIMITED WARRANTY The Chamberlain Group, Inc.® (“Seller”) warrants to the fi rst end user and subsequent end user of this product, for the residence in which this product is Preparation originally installed, that it is free from defects in materials and/or workmanship for a specifi c period of time as defi ned below (the “Warranty Period”).
  • Page 11: Software Agreement

    Software Agreement Use of this product and the software embedded within the product are subject to the copyright notices, terms, and conditions accessible in the myQ Pet Portal app. Open the app Menu and select Help, and then License and Terms of Use for more information.
  • Page 12 © 2021, The Chamberlain Group, Inc. All Rights Reserved Wi-Fi® is a registered trademark of Wi-Fi Alliance. 114-5561-000...

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