Page 1 BlackBerry Curve 8520 Smartphone Version: 4.6.1 User Guide...
Page 2 SWD-693131-0414115453-001...
Page 3: Table Of Contents
Contents Shortcuts..................................................BlackBerry basics shortcuts............................................Phone shortcuts................................................Message shortcuts..............................................Attachment shortcuts..............................................Camera and video camera shortcuts........................................Media shortcuts................................................Browser shortcuts............................................... Calendar shortcuts..............................................Typing shortcuts................................................. Search shortcuts................................................. Map shortcuts................................................Phone................................................... Phone basics................................................Emergency calls................................................Volume..................................................Voice mail..................................................Speed dial..................................................Voice dialing................................................
Page 4 Message shortcuts..............................................S/MIME-protected messages........................................... PGP protected messages............................................Message troubleshooting............................................Attachments................................................Attachment basics..............................................Documents.................................................. Spreadsheets................................................Media files................................................... Presentations................................................vCard contact attachments............................................Attachment shortcuts..............................................Attachment troubleshooting............................................. Camera and video camera............................................Take a picture................................................Pan a picture................................................Zoom in to or out from a picture..........................................Record a video................................................
Page 5 Browser troubleshooting............................................Date, time, and alarm..............................................Set the date and time..............................................Get the date and time from the wireless network automatically................................. Change what appears on the display when your device is charging..............................Change the clock face............................................... Display a second time zone............................................Turn on bedside clock mode.............................................
Page 6 Change the display language........................................... Add a display language............................................. Delete a display language............................................About typing input languages..........................................Change the typing input language.......................................... Switch typing input methods............................................ Change the input options for SureType technology....................................Change the voice dialing language......................................... Use a shortcut to switch typing input languages while you type................................ Change the shortcut for switching typing input languages.................................
Page 7 Receive a device password prompt before you add an application..............................View the size of an application database........................................ About updating the BlackBerry Device Software....................................Prerequisites: Updating the BlackBerry Device Software over the wireless network........................Update the BlackBerry Device Software......................................... Return to the previous version of the BlackBerry Device Software..............................
Page 8 Network connection indicators..........................................Turn on wireless coverage notification........................................About the preferred wireless network list....................................... Add a wireless network to the preferred wireless network list................................Change the order of preferred wireless networks....................................Delete a wireless network from the preferred wireless network list..............................Turn off data service..............................................
Page 9 Memory cleaning................................................ Certificates.................................................. PGP keys..................................................Certificate servers..............................................Key stores..................................................Smart cards................................................. Software tokens................................................VPN settings................................................About security self-tests............................................Verify security software............................................. Third-party application control..........................................Security troubleshooting............................................Service books and diagnostic reports........................................Service books................................................Diagnostic reports..............................................Wi-Fi diagnostic reports............................................BrickBreaker................................................About BrickBreaker..............................................BrickBreaker capsules..............................................
Page 10: Shortcuts
User Guide Shortcuts Shortcuts BlackBerry basics shortcuts • To move the cursor, slide your finger on the trackpad. • To move back a screen, press the Escape key. • To open a menu in an application to access options and available actions, press the Menu key.
Page 11: Attachment Shortcuts
User Guide Attachment shortcuts • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. •...
Page 12: Camera And Video Camera Shortcuts
G. Camera and video camera shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported. • To zoom in to a subject before taking a picture, press the Volume Up key.
Page 13: Calendar Shortcuts
User Guide Calendar shortcuts • To switch between Column view and Page view, press Z. • To zoom in to a web page, press I. • To zoom out from a web page, press O. • To move to a specific web page, press G. •...
Page 14: Search Shortcuts
User Guide Search shortcuts • To type the alternate character on a key, press the Alt key and the character key. • To type an accented or special character, hold the letter key and slide your finger left or right on the trackpad. For example, to type ü, hold U and slide your finger left until ü...
Page 15: Phone
Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text and MMS messaging, the first phone number in the list is the phone number that you use to send and receive SMS text and MMS messages.
Page 16: Place A Call On Hold
Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. •...
Page 17: Emergency Calls
If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted.
Page 18: Volume
User Guide Volume Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. In the phone application, press the Menu key.
Page 19: Voice Mail
Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. In the phone application, press the Menu key.
Page 20: Voice Dialing
• To check the battery power level, say "Check battery." Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator.
Page 21: Turn Off Choice Lists For Voice Commands
To turn on voice prompts again, say "Turn prompts on." Set playback options for voice dialing After you say the phone number or contact that you want to call, your BlackBerry® device plays your choice back for you. You can set different playback options.
Page 22: Conference Calls
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes.
Page 23: Call Logs
You can also add notes to call logs or send call logs as email messages. Depending on your theme, missed calls might also appear on the Home screen. Unless you delete a call log, it is stored on your BlackBerry® device for 30 days.
Page 24 User Guide Call logs View call logs in a message list In the phone application, press the Menu key. 2. Click Options. 3. Click Call Logging. 4. Select an option for a call log type. To hide call logs in a message list, select the None option. Add notes to a call log In the phone application, highlight a call log.
Page 25: Call Waiting
9. Click Save. Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. In the phone application, press the Menu key. 2. Click Options.
Page 26: Add A Call Forwarding Phone Number
To stop forwarding calls, change the Forward All Calls field to Do Not Forward. Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. In the phone application, press the Menu key.
Page 27: Call Blocking
User Guide Call blocking 3. Click Call Forwarding. 4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Delete. Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network.
Page 28: Fixed Dialing
User Guide Fixed dialing Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911 or 112).
Page 29: Smart Dialing
Depending on your BlackBerry® device model, in the smart-dialing options, you can also specify the main phone number for an organization that you call frequently. If you specify a phone number for an organization, you can call a contact at the organization quickly by dialing the contact's extension only.
Page 30: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 31: Multiple Phone Numbers
If your SIM card supports more than one phone number, and you are on a call, you cannot receive a call from the phone number that you are not using. Any calls to the phone number that you are not using will receive a busy signal or will be sent to voice mail. If you have a BlackBerry MVS Client phone number and another phone number, you can receive calls to either phone number even when you are on a call.
Page 32: Turn Off The Prompt That Appears Before You Delete Items
User Guide Phone options 5. Click Save. Sort phone numbers or contacts on the Phone screen In the phone application, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: • To sort phone numbers or contacts by frequency of use, change the Phone List View field to Most Used. •...
Page 33: Phone Shortcuts
User Guide Phone shortcuts Stop ending calls when you insert your device in the holster In the phone application, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Auto End Calls field to Never. 5. Press the Menu key. 6.
Page 34: Phone Troubleshooting
Try performing the following actions: • If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Check the voice mail for your alternate...
Page 35: I Cannot Make Calls Using A Voice Command
I cannot make a conference call If your BlackBerry® device is associated with a BlackBerry® MVS Client phone number, you cannot join a call that you make or receive using your BlackBerry MVS Client phone number with a call that you make or receive using the phone number provided by your wireless service provider.
Page 36: Messages
User Guide Messages Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3.
Page 37: Sending Messages
Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information.
Page 38: Send An Sms Text Message
User Guide Message basics • Type a contact name. • Type part of a contact name. Click a contact. 5. Type a message. 6. Press the key. 7. Click Send. Related topics Search for contacts in your organization's address book, 124 Mailing lists, 126 Send a PIN message On the Home screen, click the Messages icon.
Page 39 User Guide Message basics Send an MMS message Depending on your wireless service plan, this feature might not be supported. On the Home screen, click the Messages icon. 2. Press the key. 3. Click Compose MMS. 4. Perform one of the following actions: •...
Page 40: Managing Messages
Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. On the Home screen, click the Messages icon.
Page 41: Email Messages
User Guide Email messages View messages in a specific folder You can view email messages and MMS messages in a specific folder. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder. 4. Click a folder. Delete a message In a message, press the Menu key.
Page 42 2. Click Delete Original Text. File an email message To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon.
Page 43: Email Message Filters
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you create multiple email message filters that could apply to the same email message, you must decide which one should be applied first by placing that filter higher in the list.
Page 44 Create an email message filter To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information.
Page 45 Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Page 46: Email Message Options
5. Click Save. Set an out-of-office reply To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon.
Page 47 3. Click Options. 4. Click Email Settings. 5. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. 6. Perform any of the following actions: • To send read notification when a sender requests it, change the Send Read Receipts field.
Page 48 6. Click Save. Stop forwarding email messages to your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 49: Pin Messages
A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account.
Page 50: Sms Text Messages
Find your SMS phone number In the phone application, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for SMS text messaging, this number is also your SMS phone number.
Page 51: Options For Sms Text Messages
Depending on your wireless service provider and wireless network, this feature might not be supported. If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list.
Page 52: Cell Broadcasting
About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of information by subscribing to a cell broadcast channel that provides that type of information.
Page 53 User Guide 5. Perform one of the following actions: • If a cell broadcast channel appears on the screen, select the check box beside the channel. • If a cell broadcast channel does not appear on the screen, highlight the Empty field. Click Add Channel. Type the channel ID and a nickname.
Page 54: Mms Messages
Find your MMS phone number In the phone application, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for MMS messaging, this number is also your MMS phone number.
Page 55: Mms Message Attachments
User Guide MMS messages • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: •...
Page 56: Mms Message Options
User Guide MMS messages Add a contact to your contact list from an MMS message In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment. 4. Press the Menu key. 5. Click Add to Contacts. Save a media file from an MMS message In an MMS message, press the Menu key.
Page 57: Message List Options
User Guide Message list options 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming On the Home screen, click the Options icon. 2. Click MMS. 3. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. 4.
Page 58: Change How A Message List Displays Messages
3. Click General Settings. 4. In the Message Outline Colours section, perform any of the following actions: • To set an outline color for email messages that are sent to your device through a BlackBerry Enterprise Server, change the Enterprise Messages field.
Page 59 About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
Page 60: Block Incoming Messages
To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your administrator.
Page 61: Message Shortcuts
User Guide Message shortcuts 4. Press the Menu key. 5. Click Configure Exceptions. 6. Press the Menu key. 7. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN 8. Type the contact information. 9.
Page 62: S/Mime-Protected Messages
You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed.
Page 63 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate.
Page 64 2. Press the Menu key. 3. Click Encryption Details. S/MIME-protected message status Digital signature indicators for S/MIME protected messages Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature.
Page 65 Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain.
Page 66 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
Page 67 6. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. On the Home screen, click the Options icon.
Page 68: Pgp Protected Messages
I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages.
Page 69 Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically.
Page 70 Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. The message is strongly encrypted. The message is weakly encrypted. Digital signature indicators for PGP protected messages Your BlackBerry® device verified the digital signature.
Page 71 Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages.
Page 72 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
Page 73 6. Click Save. Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. On the Home screen, click the Options icon.
Page 74: Message Troubleshooting
I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send messages when you return to a wireless coverage area.
Page 75: I Cannot File Email Messages
Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.
Page 76 The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
Page 77: Email Message Filters Are Not Working Correctly
Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. Related topics...
Page 78: Attachments
About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files.
Page 79 User Guide Attachment basics Stop downloading an attachment In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. In an attachment, click a link.
Page 80: Documents
Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 81 User Guide Spreadsheets 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets In a spreadsheet, press the Menu key.
Page 82: Media Files
User Guide Media files Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. In a multi-page .tif file, press the Menu key. 2.
Page 83: Vcard Contact Attachments
(.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name of the attached contact.
Page 84: Attachment Troubleshooting
Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
Page 85: Camera And Video Camera
3. To take a picture, click the trackpad. Note: The approximate number of pictures that you can save to the BlackBerry® device memory or the media card appears in the lower-left corner of the screen. If you save pictures to the device memory, you might be able to insert a media card into your device to save more pictures.
Page 86: Record A Video
User Guide Record a video Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. On the Home screen, click the Camera icon. 2. In the video camera, click the trackpad.
Page 87 User Guide Camera and video camera options 6. Click Save. Change the video size and format The larger the video, the more memory the video requires. In the video camera, press the Menu key. 2. Click Options. 3. Change the Video Format field. 4.
Page 88: Camera And Video Camera Shortcuts
Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
Page 89: Media
Transfer a file between your device and your computer in mass storage mode Mass storage mode enables you to transfer files between a media card in your BlackBerry® device and your computer when you connect your device to your computer.
Page 90: Download A Ring Tone
4. Click Save. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. On the Home screen, click the Media icon.
Page 91: Playing Media Files And Recording Voice Notes
User Guide Playing media files and recording voice notes Download a Home screen background Depending on your wireless service plan, this feature might not be supported. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4.
Page 92: Record A Voice Note
To decrease the volume, press the Volume Down key. Amplify the volume Depending on your BlackBerry® device, this feature might not be supported. With this feature, you can amplify the volume for songs, ring tones, and videos. On the Home screen, click the Media icon.
Page 93 About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command.
Page 94: Managing Media Files
You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the playlist automatically.
Page 95 User Guide Managing media files Create an automatic playlist In the media application, click Music. 2. Click Playlists. 3. Click New Playlist. 4. Click Automatic Playlist. 5. Type a name for the playlist. 6. Click the plus sign (+) beside Artists, Albums, or Genres. 7.
Page 96 6. Click Properties. Change the amount of memory available for media files To optimize the performance of your BlackBerry® device, you can change the amount of memory that your device allocates for media files. On the Home screen, click the Media application.
Page 97: Viewing Pictures
User Guide Viewing pictures 6. Click Move. 7. Navigate to the new location. 8. Click a folder. 9. Click Move Into. Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added. On the Home screen, click the Media icon. 2.
Page 98: Rotate A Picture
User Guide Viewing pictures 4. If necessary, click a folder. 5. Highlight a picture. 6. Press the Menu key. 7. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show On the Home screen, click the Media icon.
Page 99: Managing Pictures
Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key.
Page 100: Media Card And Mass Storage Mode Options
Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. On the Home screen, click the Options icon.
Page 101: View The Amount Of Available Memory
View the amount of available memory On the Home screen, click the Options icon. 2. To view the amount of memory available for application data or for storing files in the BlackBerry® device memory or on a media card, click Memory.
Page 102: Media Shortcuts
User Guide Media shortcuts Turn off mass storage mode On the Home screen, click the Options icon. 2. Click Memory. 3. Change the Mass Storage Mode Support field to Off. 4. Press the Menu key. 5. Click Save. Turn off the mass storage mode prompt On the Home screen, click the Options icon.
Page 103: Media Troubleshooting
I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode.
Page 104 Media troubleshooting Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options.
Page 105: Browser
3. Press the Enter key. Search the Internet To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider.
Page 106 User Guide Browser basics Move back or forward a web page On a web page, press the Menu key. 2. Click Back or Forward. Refresh a web page On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page.
Page 107: Viewing, Copying, And Forwarding Addresses
User Guide Browser basics 3. Click Close. Viewing, copying, and forwarding addresses View the address for a web page On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture On a web page, highlight or pause on a link or picture. 2.
Page 108: Browser Bookmarks
User Guide Browser bookmarks Viewing pictures and playing media files Play a song or video on a web page In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page In the browser, click a link for a song or video.
Page 109 User Guide Browser bookmarks 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Click Add. If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page On the Home screen, click the Browser icon.
Page 110: Web Feeds
User Guide Web feeds 5. Press the Menu key. 6. Click Add Subfolder. File a bookmark for a web page On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks. 4. Highlight a bookmark. 5.
Page 111: Subscribe To A Web Feed
If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB.
Page 112: Browser Options
User Guide Browser options 7. Click Accept. File a web feed On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a web feed. 4. Press the Menu key. 5. Click Move Bookmark. 6. Click the new location. Delete a web feed On a web page, press the Menu key.
Page 113 User Guide Browser options 6. Press the Menu key. 7. Click Save Options. Change JavaScript options In the browser, press the Menu key. 2. Click Options. 3. Click Browser Configuration. 4. Select any of the following check boxes: • Support JavaScript •...
Page 114: Clear A Browser Cache
6. Press the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. On a web page, press the Menu key. 2. Click Set Encoding.
Page 115: Browser Security
You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones. Depending on your wireless service provider, the Internet Browser configuration might not be available on your device or might use a different name.
Page 116 About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL.
Page 117 User Guide Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a content server, but your device does not have a certificate that can be used to authenticate with the content server.
Page 118: Browser Push
About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available.
Page 119: Browser Shortcuts
User Guide Browser shortcuts Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from.
Page 120: Browser Troubleshooting
I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I receive a prompt to switch browsers when streaming a song or video If you receive a prompt to switch browsers, you cannot stream songs or videos with the browser configuration that you are using.
Page 121: Date, Time, And Alarm
• To get the date and time from the wireless network that your device is connected to, change the Date/Time Source field to Network. • To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry. 6. Press the Menu key.
Page 122: Change The Clock Face
User Guide Change the clock face 5. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. In the clock, press the Menu key. 2. Click Options. 3. Set the Clock Face, Stopwatch Face or Timer Face fields. 4.
Page 123: Turn On The Alarm
User Guide Turn on the alarm • To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No. 4. Press the Menu key. 5. Click Save. Turn on the alarm In the clock, press the Menu key. 2.
Page 124: Set The Timer
• If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. • If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry.
Page 125: Personal Organizer
4. Type a name for the custom contact list field. 5. Press the Enter key. You can synchronize custom contact list fields on your BlackBerry® device with the email application on your computer. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help.
Page 126: Delete A Contact
3. Click Delete. Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 127: Customizing Contacts
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Page 128: Mailing Lists
About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list In the contact list, press the Menu key.
Page 129: Multiple Contact Lists
About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device.
Page 130: Contact List Options
User Guide Contacts 6. Click Save. Contact list options Sort contacts or tasks In the contact list or task list, press the Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Sort By field. 5. Press the Menu key. 6.
Page 131: Calendar
You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Page 132: Schedule A Meeting
Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 133: Check Spelling
User Guide Calendar Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Schedule an alarm On the Home screen, click the Calendar icon. 2.
Page 134: Respond To A Meeting Invitation
Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 135 To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 136: Conference Call Meetings
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes.
Page 137: Calendar Options
Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. In the calendar, press the Menu key.
Page 138 User Guide Calendar Change the start and end time for days On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the Start of Day and End of Day fields. 6.
Page 139 7. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar.
Page 140: Multiple Calendars
About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work calendar and your personal calendar on your device.
Page 141 User Guide Calendar 2. Press the Menu key. 3. Click Options. 4. Click a calendar. 5. Change the Display Reminders field. 6. Press the Menu key. 7. Click Save. Change the default calendar On the Home screen, click the Options icon. 2.
Page 142: Tasks
I cannot enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device that supports the Join Now feature, if the organizer did not enter the conference call information correctly, if the organizer set the meeting reminder time to None, or if the notification occurs more than 15 minutes before the meeting start time.
Page 143: Hide Completed Tasks
User Guide Tasks 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month).
Page 144: Task List Options
User Guide Tasks Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: •...
Page 145: Memos
On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Memos Memo basics Create a memo On the Home screen or in a folder, click the MemoPad icon.
Page 146: Memo List Options
User Guide Memos 3. Press the Menu key. 4. Click Edit. 5. Change the memo information. 6. Press the Menu key. 7. Click Save. Send a task or memo On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. 2.
Page 147: Categories
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
Page 148: Calculator
Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard.
Page 149: Notification Profiles
Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off.
Page 150: Change A Notification Profile
User Guide Notification basics 11. To set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save. Change a notification profile In the profile list, click Advanced. 2. Highlight a notification profile. 3.
Page 151: Led Notification
Related topics Legal notice, 274 LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device.
Page 152: Custom Notification
Your BlackBerry® device applies notification profile exceptions in the order in which they appear in the notification profile exception list. If you create multiple notification profile exceptions that include the same contact, place the notification profile exception that you want your device to apply first in the list.
Page 153 User Guide Custom notification 10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save. Change the order of notification profile exceptions In the profile list, click Advanced. 2. Highlight a notification profile exception. 3. Press the Menu key. 4.
Page 154: Notification Profile Troubleshooting
My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.
Page 155: Typing
User Guide Typing Typing Typing basics Type a symbol Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and slide your finger left or right on the trackpad. For example, to type ü, hold U and slide your finger left on the trackpad until ü...
Page 156: Set The Cursor Speed
User Guide Typing basics Cancel a text selection With text selected, press the Menu key. 2. Click Cancel Selection. Set the cursor speed On the Home screen, click the Options icon. 2. Click Screen/Keyboard. 3. Set the Key Rate field. 4.
Page 157: Typing Input Methods
5. Click Save. Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. On the Home screen, click the Options icon.
Page 158: Spelling Checker
User Guide Spelling checker Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters. Press the letter key for each letter in a word until you have typed the entire word. 2.
Page 159 User Guide Spelling checker Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. Place the cursor in the underlined word. 2. Press the Menu key 3. Perform one of the following actions •...
Page 160: Custom Dictionary
About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType® technology uses the same dictionary, if you are using the Arabic or Russian input methods, words that you add to your custom dictionary are displayed in the list that appears when you type.
Page 161: Change A Word In The Custom Dictionary
User Guide Custom dictionary 4. Click New. 5. Type a word or letter combination. 6. Press the Enter key. 7. Press the Menu key. 8. Click Save. Change a word in the custom dictionary On the Home screen, click the Options icon. 2.
Page 162: Autotext
Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
Page 163: Typing Shortcuts
User Guide Typing shortcuts 3. Set the Disable AutoText field to Yes. 4. Press the Menu key. 5. Click Save. Change an AutoText entry On the Home screen, click the Options icon. 2. Click AutoText. 3. Click an AutoText entry. 4.
Page 164: Typing Troubleshooting
User Guide Typing troubleshooting • To highlight a line of text, press the Shift key and slide your finger up or down on the trackpad. • To highlight text character by character, hold the Shift key and slide your finger left or right on the trackpad. •...
Page 165: Language
Language Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. On the Home screen, click the Options icon. 2. Click Language.
Page 166: Switch Typing Input Methods
6. Click Save. Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. On the Home screen, click the Options icon.
Page 167: Change The Shortcut For Switching Typing Input Languages
Continue to hold the Shift key and click a language. Change the shortcut for switching typing input languages To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator.
Page 168: Language Troubleshooting
Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.
Page 169: Display And Keyboard
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting On the Home screen, click the Options icon.
Page 170: Set Owner Information
4. Press the Menu key. 5. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. On the Home screen, click the Options icon. 2. Click Owner. 3. Type your contact information.
Page 171 User Guide 3. Type a name for the folder. 4. Click Add. Change an application folder You can only rename application folders that you create. On the Home screen, highlight an application folder. 2. Press the Menu key. 3. Click Edit Folder. 4.
Page 172: Keyboard Options
Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.
Page 173: Themes
5. Click Save. Turn on standby mode If you are not on a call, you can turn on standby mode to avoid pressing keys accidentally when you are not using your BlackBerry® device or when you are playing a song.
Page 174: Accessibility Options
Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackpad or press a key.
Page 175 User Guide Display troubleshooting • Assign a different application to the key.
Page 176: Search
Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry®...
Page 177: Search For Messages By Contact Or Subject
CAUTION: If you delete a message from the message search results, the message is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. On the Home screen, click the Messages icon. 2. Highlight a message.
Page 178: View A List Of Saved Searches
User Guide Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. In a message, in an attachment, or on a web page, press the Menu key. 2.
Page 179: Organizer Data
To stop a search, press the Escape key. Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 180: Search Shortcuts
User Guide Search shortcuts Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S. • To search for text in an attachment or on a web page, press F. •...
Page 181: Synchronization
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help.
Page 182: Prerequisites: Synchronizing Organizer Data Over The Wireless Network
To stop synchronizing organizer data over the wireless network, change the Wireless Synchronization field to No. About synchronization conflicts A synchronization conflict occurs when you change the same email message or organizer data item on your BlackBerry® device and in the email application on your computer.
Page 183: Manage Email Reconciliation Conflicts
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry® device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop Manager.
Page 184: Delete All Device Data
Delete all device data Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete it from your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it.
Page 185 You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Page 186: Bluetooth Technology
Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. After you pair your BlackBerry device with a Bluetooth enabled device, you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 meters).
Page 187 7. Click Transfer Contacts. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. On the Home screen, click the Media icon.
Page 188: Bluetooth Technology Options
7. Press the Menu key. 8. Click Save. Delete a paired Bluetooth enabled device To perform this task, your BlackBerry® device must not be connected to the Bluetooth® device. On the Home screen, click the Options icon. 2. Click Bluetooth.
Page 189: Restrict Outgoing Calls
On the Home screen, click the Options icon. 2. Click Bluetooth. 3. Press the Menu key. 4. Click Options. 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save. Turn off Bluetooth connection notification On the Home screen, click the Options icon.
Page 190: Bluetooth Profiles
This profile allows you to connect your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer. Desktop Connectivity This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can synchronize your organizer data.
Page 191: Turn Off Automatic Reconnection To Bluetooth Enabled Devices
SIM Access This profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (email, PIN and MMS messages, and browser service) are not available on your device, and phone services are accessible only through the car kit.
Page 192: Bluetooth Technology Troubleshooting
• Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.
Page 193: Gps Technology
If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wireless service provider.
Page 194: Gps Technology Troubleshooting
• If you are outdoors, move away from buildings and expose your device to open sky. • If you are indoors, move close to a window. • If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on.
Page 195: Maps
User Guide Maps Maps Map basics Get directions On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions. 4. Perform one of the following actions to specify a starting location: •...
Page 196 User Guide Map basics • To specify your current location, click Where I Am. Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box.
Page 197: Navigation
User Guide Navigation Set a home or work address On a map, press the Menu key. 2. Click Layers. 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work. 5. Press the Menu key. 6.
Page 198 User Guide Maps bookmarks 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file the bookmark in a different location, change the Folder field. 5. Click OK. Change a bookmark for a location or route On the Home screen, click the Maps icon 2.
Page 199: Map Options
Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. On a map, press the Menu key.
Page 200: Hide The Tracking Information At The Bottom Of A Map
Set how long backlighting remains on, 167 Geotag pictures that you take To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver and set that GPS receiver to track your movement.
Page 201: Map Shortcuts
Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal lines appear for a long period of time, verify that your device is connected to the wireless network.
Page 202: Blackberry Messenger
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact.
Page 203: Groups
If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options.
Page 204: Conversations
Delete a group You must move your contacts out of a group before you can delete that group. There must be at least one group in your BlackBerry® Messenger contact list; you cannot delete the last remaining group in your contact list.
Page 205: Add An Emoticon
4. Click Send. Send a vCard contact attachment You can send vCard® contact attachments of contacts in your BlackBerry® Messenger contact list or contacts in the main contact list on your BlackBerry device. In BlackBerry Messenger, during a conversation, press the Menu key.
Page 206: Prevent Conversations From Appearing In The Main Message List
2. Click Clear History. Send a broadcast message Broadcast messages that you send appear in all your BlackBerry® Messenger conversations. To perform this task, you must have at least two conversations in the conversation group. In BlackBerry Messenger, in the conversation group, highlight a contact.
Page 207: Availability
2. Click End Conversation. Availability Change your availability status If you change your availability status to Unavailable, you receive BlackBerry® Messenger messages, but you are not notified. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click My Status.
Page 208: Receive Notification When A Contact Becomes Available
User Guide Availability Show when you are listening to an audio file In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No.
Page 209: Applications
Legal notice, 274 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. On the Home screen or in a folder, highlight a third-party application.
Page 210: Receive A Device Password Prompt Before You Add An Application
BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. When a BlackBerry Device Software update is available for you to download over the wireless network, a Wireless Upgrade icon appears on the Home screen of your BlackBerry® device. The available update might be a complete software update or a partial software update only. If the available update is a complete software update, your BlackBerry device data is backed up on your device and restored during the installation process.
Page 211: Update The Blackberry Device Software
Delete the previous version of the BlackBerry Device Software If you update your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To increase the amount of application memory on your device, you can remove the previous version manually.
Page 212: Application Troubleshooting
• Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. My device does not have enough available memory to update the BlackBerry Device Software Delete display languages or third-party applications that you do not use.
Page 213: Wireless Network Coverage
Wi-Fi network Green: Your device is accessing BlackBerry services (for example, email service) over a Wi-Fi® connection. White: Your connection to the Wi-Fi network is turned on, but your device does not have access to BlackBerry services over a Wi-Fi connection.
Page 214: Turn On Wireless Coverage Notification
Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wireless networks.
Page 215: Change The Order Of Preferred Wireless Networks
9. Click Save. Change the order of preferred wireless networks To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depending on your wireless service plan, this feature might not be supported. On the Home screen or in the Settings folder, click the Options icon.
Page 216: Turn Off Data Service
Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS network. Your device is designed to switch to an appropriate wireless network automatically when you travel.
Page 217: Verify The Status Of Network Connections And Services
By default, new Wi-Fi® profiles appear at the bottom of your Wi-Fi profile list. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent you from connecting to a Wi-Fi network.
Page 218 A Wi-Fi® profile contains the information that you require to connect to a Wi-Fi network. You can have more than one Wi-Fi profile on your BlackBerry® device. For example, you can have one Wi-Fi profile that you use to connect to a Wi-Fi network at home and another Wi-Fi profile that you use to connect to your organization's Wi-Fi network.
Page 219 6. Click the new location. Switch Wi-Fi networks manually By default, your BlackBerry® device switches to an appropriate Wi-Fi® network automatically when you move between Wi-Fi coverage areas. On the Home screen, click the Options icon. 2. Click Wi-Fi Connections.
Page 220: Advanced Wi-Fi Connection Settings
If the root certificate contains multiple certificates, all the certificates are installed on your computer. To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to synchronize the root certificate between your device and your computer.
Page 221 If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network.
Page 222 If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network. Wi-Fi profile IP and DNS options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi- Fi® network. IP Address: Type the IP address for your device.
Page 223: Uma Connection Settings
• Verify that your SIM card is inserted in your BlackBerry® device correctly. • If you are trying to connect to a GSM network, verify that your BlackBerry® device is in global roaming mode and that your SIM card is inserted in your device correctly.
Page 224: I Cannot Synchronize A Certificate
• If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your BlackBerry® device. I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry®...
Page 225: Power, Battery, And Memory
Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your BlackBerry® device.
Page 226: Format The Device Memory Or A Media Card
View the amount of available memory On the Home screen, click the Options icon. 2. To view the amount of memory available for application data or for storing files in the BlackBerry® device memory or on a media card, click Memory.
Page 227 User Guide Best practice: Optimizing your device performance • If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To use less memory, try changing options for email messages, calendar entries, and media files. Consider the following guidelines: •...
Page 228: Sim Card
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change.
Page 229: Change A Sim Card Contact
Depending on your wireless service provider and wireless network, this feature might not be supported. If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list.
Page 230: About Sim Card Security
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code.
Page 231: Security
About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen.
Page 232: Password Keeper
Password keeper Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls and pressing keys accidentally. On the Home screen, click the Keyboard Lock icon. To unlock the keyboard, press the asterisk (*) key and the Send key.
Page 233 User Guide Password keeper 6. Type the password information. 7. Press the Menu key. 8. Click Save. Set criteria for randomly generated passwords On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3.
Page 234 User Guide Password keeper 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save. Delete a password from the password keeper On the Home screen or in the Applications folder, click the Password Keeper icon. 2.
Page 235: Encryption
About file encryption File encryption is designed to protect the data that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, a device password, or both.
Page 236: About Encryption Keys
6. Click Save. Set content protection strength You can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. On the Home screen, click the Options icon. 2. Click Security Options.
Page 237: Memory Cleaning
About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep content compression turned on.
Page 238: Certificates
User Guide Certificates • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No. • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle field to No.
Page 239 This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry® device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device).
Page 240: Delete A Certificate
To view all the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. On the Home screen, click the Options icon.
Page 241: Certificate Status
• To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain. Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers.
Page 242: Certificate Options
User Guide Certificates 2. Click Security Options. 3. Click Certificates. 4. Highlight a certificate. 5. Press the Menu key. 6. Click Revoke. 7. Click Yes. 8. Change the Reason field. 9. Click OK. To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons.
Page 243 9. Press the Menu key. 10. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store On the Home screen, click the Options icon.
Page 244: Pgp Keys
User Guide PGP keys 8. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 9.
Page 245 This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted (the PGP key is associated with a private key on your BlackBerry® device), or not trusted (the PGP key is not explicitly trusted and is not associated with a trusted PGP key on your device, and a chain of digital signatures to a trusted key does not exist).
Page 246 This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key When you send a PGP® key, your BlackBerry® device sends the public key, but does not send the corresponding private key. On the Home screen, click the Options icon.
Page 247 6. Click Trust or Distrust. Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server.
Page 248 User Guide PGP keys 3. Click PGP Keys. 4. Highlight a PGP® key. 5. Press the Menu key. 6. Click Revoke. 7. Click Yes. 8. Change the Reason field. 9. Click OK. PGP key revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Superseded: A new PGP®...
Page 249 10. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store On the Home screen, click the Options icon.
Page 250: Certificate Servers
User Guide Certificate servers • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type. Certificate servers Add a certificate server On the Home screen, click the Options icon.
Page 251: Key Stores
6. Click Delete. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) •...
Page 252: Change The Key Store Password
5. Press the Menu key. 6. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items to the key store On the Home screen, click the Options icon.
Page 253: Change The Service That Your Device Uses To Download Certificates
Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key store data.
Page 254: Smart Cards
Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and public key operations such as verification and encryption use the public certificates on your device.
Page 255: Import A Certificate From A Smart Card
About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field.
Page 256 Prerequisites: Using authentication certificates • Your BlackBerry® device must have the correct smart card driver and smart card reader driver installed. • You must have imported a certificate from your smart card that you can use for signing and verification.
Page 257: Software Tokens
Software tokens 6. Click Save. If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application memory On the Home screen, click the Options icon.
Page 258: Vpn Settings
VPN and access your organization's network using a Wi-Fi® network. Depending on your organization, you might have more than one VPN profile on your BlackBerry® device. For more information about VPN profiles, contact your administrator.
Page 259: About Security Self-Tests
About security self-tests Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. On the Home screen, click the Options icon.
Page 260 About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.
Page 261 WAP gateway). Wi-Fi: Set whether third-party applications can use Wi-Fi® connections. Interaction permissions for third-party applications Cross Application Communication: Specify whether third-party applications can communicate and share data with other applications on your BlackBerry® device. Device Settings:...
Page 262 Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth®...
Page 263: Security Troubleshooting
Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: •...
Page 264: Service Books And Diagnostic Reports
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry®...
Page 265: Diagnostic Reports
About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report.
Page 266: Wi-Fi Diagnostic Reports
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
Page 267 Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient.
Page 268 User Guide Wi-Fi diagnostic reports 10. Click Save.
Page 269: Brickbreaker
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.
Page 270: Brickbreaker Scoring
User Guide BrickBreaker scoring BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker •...
Page 271: Submit A Score To The Brickbreaker High Score Web Site
User Guide Submit a score to the BrickBreaker high score web site 5. Press the Menu key. 6. Click Save. Submit a score to the BrickBreaker high score web site On the Home screen or in a folder, click the BrickBreaker icon. 2.
Page 272: Glossary
BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services.
Page 273 IMSI International Mobile Subscriber Identity Internet Protocol LDAP Lightweight Directory Access Protocol LDAP certificate server A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys. light-emitting diode mobile country code Multimedia Messaging Service...
Page 274 A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects.
Page 275 User Guide Glossary Secure Multipurpose Internet Mail Extensions Short Message Service SMSC Short Message Service Center SSID service set identifier Secure Sockets Layer Transmission Control Protocol Transport Layer Security Triple DES Triple Data Encryption Standard teletype virtual private network wide area network Wireless Application Protocol Wired Equivalent Privacy Wireless Markup Language...
Page 276: Legal Notice
Wi-Fi Alliance. All other trademarks are the property of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256.
Page 277 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights.
Page 278 User Guide Legal notice Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada...

Blackberry CURVE 8520 - VERSION 4.6.1 User Manual

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