NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...
Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
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Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the power adapter (A) from the system and peripherals (Figure 1-1). 3. Remove all cables from system. Figure 1-1. AC Adapter Outlet 4.
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Base Cover Removal 1. Remove four (4) side rubbers from the bottom of the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Remove thirteen (13) screws from the base cover (Figure 1-4). Figure 1-4. Base Cover Removal Disassembly Procedures...
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3. Carefully pry up the base cover from the left side to release the latches (Figure 1-5). Figure 1-5. Base Cover Removal 4. Grasp and slide the base cover to the right to remove it from the system (Figure 1-6). Figure 1-6.
Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-7). 2. Detach the tape (B) and battery mylar (C) securing the battery cable to the mainboard connector (Figure 1-7). Figure 1-7. Battery Pack Removal 3.
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4. Remove the battery pack from the system (Figure 1-9). WEEE Annex VII Component: Battery Pack Figure 1-9. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures...
Card Reader Board Removal Prerequisite: Battery Pack Removal 1. Disconnect the card reader FFC (A) from the mainboard and card reader board connectors (Figure 1-10). 2. Remove two (2) screws securing the card reader board (Figure 1-10). Figure 1-10. Card Reader Board Removal CAUTION: Card reader FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard connector and the card reader board connector are locked.
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3. Remove the card reader board (B) from the top assembly (Figure 1-11). WEEE Annex VII Component: Card Reader Board Figure 1-11. Card Reader Board Removal Disassembly Procedures 1-11...
Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the touchpad FFC (A) from the touchpad module and mainboard connectors (Figure 1-12). 2. Detach the portion of the touchpad conductive tape (B) that is attached on the touchpad module (Figure 1-12).
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4. With one hand underneath the touchpad module, push the touchpad module slightly to disengage it from the bottom latches (C), and then remove the touchpad module (D) from the top assembly (Figure 1-13). WEEE Annex VII Component: Touchpad Module Figure 1-13.
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SSD1 Module Removal Prerequisite: Battery Pack Removal 1. Find the SSD1 module assembly (A) on the top assembly (Figure 1-14). Figure 1-14. SSD1 Module Removal 2. Remove two (2) screws securing the SSD1 module assembly (Figure 1-15). Figure 1-15. SSD1 Module Removal 1-14 Disassembly Procedures...
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3. Remove the SSD1 module assembly from the mainboard connector (B) (Figure 1-16). Figure 1-16. SSD1 Module Removal 4. Remove the SSD1 module (C) from its thermal bracket (D) (Figure 1-17). WEEE Annex VII Component: SSD Module Figure 1-17. SSD1 Module Removal Disassembly Procedures 1-15...
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SSD2 Module Removal Prerequisite: Battery Pack Removal 1. Find the SSD2 module assembly (A) on the top assembly (Figure 1-18). Figure 1-18. SSD2 Module Removal 2. Remove two (2) screws securing the SSD2 module assembly (Figure 1-19). Figure 1-19. SSD2 Module Removal 1-16 Disassembly Procedures...
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3. Remove the SSD2 module assembly from the mainboard connector (B) (Figure 1-20). Figure 1-20. SSD2 Module Removal 4. Remove the SSD2 module (C) from its thermal bracket (D) (Figure 1-21). WEEE Annex VII Component: SSD Module Figure 1-21. SSD2 Module Removal Disassembly Procedures 1-17...
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DIMM Modules Removal Prerequisite: Battery Pack Removal 1. Find the DIMM module (A) in the system (Figure 1-22). 2. Push the DIMM module clips (B) outwards (Figure 1-22). Figure 1-22. DIMM Module Removal 3. Remove the DIMM module from the mainboard connector (C) (Figure 1-23).
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4. Repeat steps 1~3 to remove another DIMM module. Disassembly Procedures 1-19...
RTC Battery Removal Prerequisite: Battery Pack Removal 1. Disconnect the RTC battery cable from the mainboard connector (A) (Figure 1-27). 2. Unroute the RTC battery cable from the cable guide (B) (Figure 1-27). 3. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (C).
Mainboard Removal Prerequisite: Ensure that the SSD1 Module, SSD2 Module, DIMM Modules, WLAN Module, Right Fan, Left Fan, and DC-IN Jack have been disassembled prior removing the mainboard. 1. Detach the tape (A) securing the keyboard FPC (Figure 1-28). 2. Detach the adhesive tape (B) securing the keyboard backlight FPC (Figure 1-28).
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12. Remove three (3) screws securing the mainboard (Figure 1-29). Figure 1-29. Mainboard Removal 13. Remove the mainboard (K) from the top assembly (Figure 1-30). WEEE Annex VII Component: Mainboard Figure 1-30. Mainboard Removal CAUTION: Card reader FFC (Flexible Flat Circuit), touchpad FFC, fingerprint FFC, keyboard FPC (Flexible Printed Circuit), and keyboard backlight FPC, can be damaged if removed while the mainboard connectors are locked.
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Figure 1-31. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-31. Remove the circuit board and follow local regulations for disposal. Disassembly Procedures 1-25...
LCD Module Removal Prerequisite: Ensure that the Right Fan, Left Fan, and DC-IN Jack have been disassembled prior removing the LCD module. 1. Remove six (6) screws securing the LCD hinges (Figure 1-32). Figure 1-32. LCD Module Removal 2. Lift both LCD hinges until they are fully extended (Figure 1-33).
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3. Disconnect the camera cable from the mainboard connector (A). Then unroute the cable from the cable guides as shown in Figure 1-34. 4. Disconnect the eDP cable from the mainboard connector (B). Then unroute the cable from the cable guides as shown in Figure 1-34.
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Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the WLAN Antenna, Touchpad Module, Fingerprint FFC, and LCD Module have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-30 FRU (Field Replaceable Unit) List...
Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...
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