Definition of Warnings and Symbols WARNING Indicates a situation that results in death or DANGER serious injury. WARNING: Before performing service or maintenance Indicates a situation that could result in operations on the system, turn off main power switches WARNING death or serious injury.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE General Installation Information NOTICE: Do not store or install units in corrosive environments No person carrying out work in relation to a REFRIGERATING SYSTEM which involves exposing any pipe work shall use any or in locations subject to temperature or humidity extremes.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE General Installation Information Installation Space Requirements WARNING Ventilated Area: ensure that the area is in the open or that it NOTE: Equipment with refrigerant charge less than 62 oz does is adequately ventilated before breaking into the system of not require have a minimum floor area requirement and does not conducting any hot work.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Nomenclature Brand Brand G – GeoStar G – GeoStar IntelliStart Model Model 0 – None 5 – Aston 5 – Aston 1 – Yes Type Type Mitigation S – Split Water to Ref S –...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE AHRI Data The performance standard AHRI/ASHRAE/ISO 13256-1 became effective January 1, 2000 and replaces ARI Standards 320, 325, and 330. This new standard has three major categories: Water Loop (comparable to ARI 320), Ground Water (ARI 325), and Ground Loop (ARI 330).
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE AHRI Data cont. Ground Water Heat Pump Ground Loop Heat Pump Cooling Brine Heating Brine Flow Rate Cooling EWT 59°F Heating EWT 50°F Full Load 77°F Full Load 32°F Capacity Model Part Load 68°F Part Load 41°F Modulation Capacity...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Dimensional Data Cabinet Dimensions and Refrigerant Piping Connections Service Valve Water Water External Line Knock Knock Height Width Depth Voltage Pump Voltage Models Liquid 19.30 22.50 26.50 1.93 6.93 15.20 16.80 9.40 11.90 12.10 14.30...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Electrical Information WARNING WARNING Do not apply any permanent inductive or capacitance During repairs to sealed components, all electrical loads to the circuit with out ensuring that this will not supplies shall be disconnected from the equipment being exceed the permissible voltage and current permitted for worked upon prior to any removal of sealed covers, etc.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Nomenclature - Air Handler 14-15 14-15 Brand Brand W – WFI W – WFI Model Model Future Option 5 – 5 Series 5 – 5 Series F – Future Type Type Mitigation B –...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Physical Data - Air Handler Air Handler Model Number (Refrigerant) Air Coil Total Face Area, ft2 [m2] 3.89 [0.36] 4.86 [0.45] 5.83 [0.54] 6.81 [0.63] 6.81 [0.63] Tube outside diameter - in. [mm] 3/8 [9.52] 3/8 [9.52] 3/8 [9.52]...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Electrical Data - Air Handler Electric Heat Minimum Heater Maximum Aux. Heat Voltage Capacity Motor Total Unit FLA Circuit Supply Rated Ampacity Fuse/HACR Model Minimum Min/ Ampacity Circuit Voltage BTUH 240v 240v 208v 240v 208v...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Nomenclature - A5D Brand Brand Model Model Future Option F – Future Type Type Mitigation D – DX Coil D – DX Coil 1 – Sensor Mitigation* Cabinet Configuration Cabinet Configuration Future Option C –...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Refrigerant Coil Compatibility Encased/ Indoor Split Outdoor Split Recommended Uncased Coil Model Model Airfl ow (CFM) A5D*024 A5D*036 1200 A5D*048 1500 A5D*060 1800 A5D*060 2000 11/11/24 Antifreeze Corrections Catalog performance can be corrected for antifreeze use. Please use the following table and note the example given. Antifreeze Type Antifreeze % by wt Heating...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Correction Factor Tables Air Flow Corrections (Dual Capacity Part Load) Airflow Cooling Heating cfm Per Ton % of Nominal Total Cap Sens Cap Power Heat of Rej Htg Cap Power Heat of Ext of Clg 0.922 0.778...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Water Quality In ground water situations where scaling could be heavy with extremely hard water, the owner should be informed or where biological growth such as iron bacteria will be that the heat exchanger may require occasional flushing. present, a closed loop system is recommended.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Operating Parameters Dual Capacity Models First Stage Operation Cooling -- No Hot Water Generation Entering Water Water Flow Suction Discharge Water Temp Air Temp Temp °F gpm/ton Superheat Subcooling Pressure psig Pressure psig Rise °F Drop °F DB 105 - 120...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Pressure Drop Dual Capacity Pressure Drop (psi) Model 30°F 50°F 70°F 90°F 110°F full load part load full load part load full load part load full load part load full load part load 9/20/24 Compressor and Thermistor Resistance Thermistor...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Aurora ‘Base’ Control Aurora ‘Advanced’ Control The Aurora ‘Advanced’ The Aurora ‘Base’ Control Control expands on the (ABC) System is a complete capability of the Aurora residential and commercial ‘Base’...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Service Device Description Aurora 'Advanced' Allows setup, monitoring and troubleshooting of any Aurora Control. For Service NOTE: Although the ABC has basic compatibility with all go to Aurora Aurora, new product features may not be available on older Toolbox for latest AID Tools.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Aurora ‘Base’ Control Field Selectable Options via Hardware DIP Switch (SW1) – Test/Configuration Button (See SW1 Operation Table) Test Mode The control is placed in the test mode by holding the push button switch SW1 for 2 - 5 seconds.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Cycle with Blower - The accessory relay will cycle with Lockout With Emergency Heat - if the control is locked out the blower output. in the heating mode, and a Y2 or W input is received, the control will operate in the emergency heat mode while the Cycle with Compressor - The accessory relay will cycle compressor is locked out.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Over/Under Voltage Shutdown - An over/under voltage Emergency Heat (W) - The blower will be started on “G” condition exists when the control voltage is outside the speed, 10 seconds later the first stage of electric heat will range of 18 VAC to 30 VAC.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Aurora ‘Base’ Control LED Displays Aurora Interface and Diagnostics (AID) Tool These three LEDs display the status, configuration, and The Aurora Interface and fault codes for the control. These can also be read in plain Diagnostics (AID) Tool is English via the Aurora AID Tool.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System mode, loop temperatures may be too low to allow proper Aurora ‘Advanced’ Control Features heating of water. The control will monitor water and refrigerant The Aurora ‘Advanced’ Control system expands on the temperatures to determine if conditions are satisfactory for capability of the Aurora ‘Base’...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System • No Action Modulating Water Valve • Home Automation Fault [no lockout info only] This output is provided to drive a modulating water valve (only - Output from home automation system compatible with our 4MWVK or WWKVS) Through advanced •...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Special Modes and Applications Dual Capacity Power Adjustment Communicating Digital Thermostats Voltage Model Unit Capacity The Aurora controls system also features either mono- chromatic or color touch screen graphic display thermostats Full Load 0.99 0.99...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System entire length of the appropriate delay to be recognized as a Aurora now expands the Fault/Alarms in to several groups. fault. This fault will be ignored for the initial 2 minutes of the Faults are system critical faults to the heat pump and will compressor run time.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Aurora Control System Aurora Alarm Codes E82, ASB Sensor Problem - The gas sensor has lost communi- cation with the ASB board or has an internal error. These alarms are planned to alert the homeowner and the ser- vice personnel but will NOT effect system operation and are E97, Invalid System Configuration - ABC has not been config- for information only.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Refrigerant Circuit Guideline Head Suction Compressor Air Temp. Water Temp. Symptom Superheat Subcooling Pressure Pressure Amp Draw Differential Differential Under Charged System (Possible Leak) High Over Charged System High High High Normal High Normal/Low Normal...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Electrical Connections General Accessory Relay Be sure the available power is the same voltage and phase A set of “dry” contacts has been provided to control as that shown on the unit serial plate. Line and low voltage accessory devices, such as water solenoid valves on open wiring must be done in accordance with local codes or the loop installations, electronic air cleaners, humidifiers, etc.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Electrical Connections Pump Power Wiring Figure 11: Pump Wiring 208-230/60/1 See Figure 14 for electrical connections from control box Wire Nuts to pumps. FC1/FC2 style flow centers with fixed speed pumps connect to PB1 in the control box. If using a variable speed Optional External pump it should be connected to L1 and L2 on the AXB.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Electronic Thermostat Installation cont. Field low voltage point to point wiring: AHB Controls From Communicating To Air Handler AHB P9 To Compressor Section ABC P7 Thermostat Connection Connection Air Handler transformer must be 100VA. 1/17/17 Field low voltage point to point wiring: ASB Board to RDS Air Handler...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Preventative Maintenance Water Coil Maintenance Other Maintenance Keep all air out of the water. An open loop system Filters should be checked to ensure that the well head is not Filters must be clean to obtain maximum performance. allowing air to infiltrate the water line.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Troubleshooting Checklist • Water flow may be restricted or inadequate. Verify in Equipment will not start or operate accordance with the pressure drop tables shown in product • Follow the troubleshooting flow charts to find root cause. install manual.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Steps 1) General Check measurement from the refrigerant line. The temperature should be within +/- 2° F. If not, replace the thermistor. • If any new device was installed, or any wiring was changed, check the connections to ensure the wiring is correct, and Other items to check when troubleshooting a water flow all the wires are in good condition.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Steps cont. 4) Other Faults 5) Thermistor ECM Motor Will Not Start Disconnect the thermistor from the board and measure 1. Measure the voltage output between P13-1 and P13-5. ohms.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts Use the following flow charts to aid in troubleshooting the control board. Compressor Will Not Start Without AID Tool Compressor will not start Count the number of Is LED3 (green) lit Is LED1 (red) flashes and compare to...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Notes: 1. When measuring 24VAC actual value may be between 18 and 30VAC. Put control into test Check 24VAC Check 24VAC Check for correct Check Compressor mode, and wait 1 between CC and across contactor...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Compressor Will Not Start With AID Tool Compressor will not start Check current fault. Connect the AID Is the control in Correct fault and try to Tool Lockout? restart.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Notes: 1. When measuring 24VAC actual value may be between 18 and 30VAC. Check 24VAC Check 24VAC Check for correct Check Compressor In “System between CC and across contactor voltage on T1 and wiring, winding...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. ECM Blower Will Not Start Without AID Tool Blower will not start Check for correct voltage Remove P1 and place a Put control into test Is LED3 (green) Lit between orange and jumper between R and mode and wait 1...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Notes: 1. When measuring 24VAC actual value may be between 18 and 30VAC. There is a problem Does the blower with the thermostat or start thermostat wiring Check 24VAC Is the DC voltage on P13-1 Is the low volt ECM...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. ECM Blower Will Not Start With AID Tool Blower will not start Check for correct voltage Connect AID Tool. Put control in test Is LED3 (green) Lit between orange and Remove P1 and put a mode and wait 1...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Notes: 1. When measuring 24VAC actual value may be between 18 and 30VAC. Put control into test Check 24VAC Check 24VAC Check for correct Check Compressor mode, and wait 1 between CC and across contactor...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Loop Pump Will Not Start Variable Speed Pump Loop Pump will not start Check pump wiring to Is AXB LED1 Is AXB LED1 AXB. Check (Green) Flashing flashing fast? communication wiring from ABC to AXB.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Notes: 1. When measuring 24VAC actual value may be between 18 and 30VAC. 2. When measuring 240VAC actual value may be between 190 and 250 VAC. Check 240 VAC Did the loop pump Is voltage on VS PMP...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Loop Pump Will Not Start Non Variable Speed Pump Loop Pump will not start Check pump wiring to Is AXB LED1 Is AXB LED1 AXB. Check (Green) Flashing flashing fast? communication wiring...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Troubleshooting Flow Charts cont. Notes: 1. When measuring 24VAC actual value may be between 18 and 30VAC. 2. When measuring 240VAC actual value may be between 190 and 250 VAC. Check 240 VAC Check for 240 VAC Did the loop pump...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Communicating Thermostat Troubleshooting Guide TPCC32U01*, TPCM32U03A* and TPCM32U04A* Thermostat not (*GSR, GSM, E, YRK) communicating Wire non- Are you using a communicating 8 Is this a variable communicating wire thermostat speed unit? thermostat? to P1 terminal on the ABC board...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Communicating Thermostat Troubleshooting Guide cont. Are all Remove what is applicable not needed or add devices present what is needed. Is Issue resolved on Configure the thermostat Aurora System communicating? screen TPCM32U03A*/TPCM32U04A* Thermostat P7 on ABC Board Green Plug...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Signals To Check for 24VAC between R and C a signal and the contactor is not pulled in, check voltage across the contactor coil. If you have voltage across the contractor coil, replace the contactor.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Signals cont. To Check Operation of the Accessory Relay Put gauges on the unit to monitor high/low pressure. Place a jumper between “R” and “CC” as shown. This will bypass the safety circuit and the compressor will run whether the board is calling for it or not.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Control Board Signals cont. To Check the Condensate Sensor To Check the ECM Blower Motor Enable Signal 24 VAC VOLTS VOLTS OHMS With the AID Tool go to the “Thermostat Inputs” Menu under “Diagnostics”...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Jumping the Control Board Stage 1 Heating Stage 2 Heating With the AID Tool go to the “Thermostat Inputs” Menu under With the AID Tool go to the “Thermostat Inputs” Menu under “Diagnostics”...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Jumping the Control Board cont. Emergency Heat Stage 1 Cooling With the AID Tool go to the “Thermostat Inputs” Menu under With the AID Tool go to the “Thermostat Inputs” Menu under “Diagnostics”...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Jumping the Control Board cont. Reheat Mode With the AID Tool go to the “Thermostat Inputs” Menu under “Diagnostics” and over-ride the “DH” input to ON. If an AID Tool is not available remove the P1 connector to disconnect the thermostat from the board.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Troubleshooting Water Leaving Water Thermistor Coax Flow Sensor Water Flow Meter Entering Water Thermistor Premium Controls Only Water Line View of Coax Suction Suction Service Pressure Line Valves Transducer Thermistor Premium Controls Only Rev.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Troubleshooting cont. Aurora Control System Refrigerant Systems NOTE: Refer to the Aurora Base Control Application and To maintain sealed circuit integrity, do not install service Troubleshooting Guide and the Instruction Guide: Aurora gauges unless unit operation appears abnormal.
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Troubleshooting cont. Heating Cycle Analysis Measure suction temperature here at TXV bulb in heating modes. Measure suction temperature here Volts ____ Suct PSI____ at TXV bulb in cooling modes. Amps ____ Suct sat temp____ Suct temp____ Super heat____ Lineset...
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INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Troubleshooting cont. Single Speed/Dual Capacity Startup/Troubleshooting Form 1. Job Information Model # Job Name: Loop: Open / Closed Serial # Install Date: Hot Water Generator: Y / N 2. Flow Rate in gpm SOURCE COAX LOAD COAX (Water-to-Water) HEATING...
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Decommissioning Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refriger- ants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of recovered refrigerant.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Refrigerant Recovery When removing refrigerant from a system, either for servicing The recovered refrigerant shall be processed according to or decommissioning, it is recommended good practice that all local legislation in the correct recovery cylinder, and the refrigerants are removed safely.
INDOOR SPLIT GEOTHERMAL HEAT PUMP OPERATION AND MAINTENANCE Charging Procedures In addition to conventional charging procedures, the following requirements shall be followed. • Ensure that contamination of different refrigerants does not occur when using charging equipment. • Hoses or lines shall be as short as possible to minimise the amount of refrigerant contained in them.
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