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Gilat SkyStar 360 Installation Manual

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SkyStar 360
SatModem 360 Installation Guide
Version 2.0.7.1
May 2002
Document No. DC-3376-10
Gilat Satellite Networks Ltd.
This document contains information proprietary to Gilat Satellite Networks Ltd. and may not be
reproduced in whole or in part without the express written consent of Gilat Satellite Networks Ltd. The
disclosure by Gilat Satellite Networks Ltd. of information contained herein does not constitute any
license or authorization to use or disclose the information, ideas or concepts presented. The contents of
this document are subject to change without prior notice.

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Summary of Contents for Gilat SkyStar 360

  • Page 1 This document contains information proprietary to Gilat Satellite Networks Ltd. and may not be reproduced in whole or in part without the express written consent of Gilat Satellite Networks Ltd. The disclosure by Gilat Satellite Networks Ltd. of information contained herein does not constitute any license or authorization to use or disclose the information, ideas or concepts presented.
  • Page 2 Notice This manual contains information that is proprietary and confidential to Gilat Satellite Networks Ltd. (hereinafter referred to as Gilat). No part of this publication may be reproduced in any form whatsoever without prior written approval by Gilat. No representation or warranties for fitness for any purpose other than that specifically mentioned in this manual is made by Gilat.

  • Page 3: Table Of Contents

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Contents 1. Introduction........................1 2. System Components......................4 2.1 ODU Assembly ......................4 2.2 SkyStar SatModem 360 (IDU)..................4 2.2.1 SatModem 360 Front Panel................4 2.2.2 SatModem 360 Rear Panel ................5 2.3 Inter-Facility Link (IFL) Cables .................6 2.3.1 Coaxial Cables....................6 2.3.2 Cable Specifications..................7 2.3.3 USB/LAN Cable ....................7...
  • Page 4 All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 7. Removing Previous Software Versions ..............33 8. Appendix A - Driver Installation – Out of Sequence ..........35 8.1 Driver Installation....................35 8.1.1 Driver Installation for Windows XP ..............35 8.1.2 Driver Installation for Windows ME..............37 8.1.3 Driver Installation for Windows 2000 ............40 8.1.4 Driver Installation for Windows 98 SE ............44...
  • Page 5 All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figures Figure 1: SkyStar Network Architecture................2 Figure 2: SkyStar SatModem 360 – Front View ...............5 Figure 3: SkyStar SatModem 360 – Rear View..............6 Figure 4: Welcome Screen ....................9 Figure 5: SatModem 360 Version Detection ..............10 Figure 6: SatModem 360 VSAT Compatibility Check .............10 Figure 7: 360 SatModem Setup –...
  • Page 6 All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 46: Locate Driver Files ..................42 Figure 47: Digital Signature Not Found .................42 Figure 48: Completing the Found New Hardware Wizard ..........43 Figure 49: System Settings Change ................43 Figure 50: Add New Hardware Wizard –...
  • Page 7 All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration About This Manual This section describes the objectives, audience, document layout and conventions of the SkyStar SatModem 360 Installation manual, software version 2.0.7. Objectives This manual provides instructions for the installation and configuration of the SkyStar SatModem 360.
  • Page 8 All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Conventions This manual uses the following conventions to convey instructions and information: Convention Description Boldface font Commands and keywords. Italic font The result of an instruction or command. Screen font Information to be typed into a form or dialog box.

  • Page 9: Introduction

    DVB compliant outbound path that is fully scalable from 3 Mbps up to 52.5 Mbps. The inbound channel is based on Gilat’s proprietary FTDMA access scheme, thus providing an open IP platform with a two-way satellite solution. The asymmetrical connectivity provided by SkyStar suits the typically asymmetric traffic profile of a wide range of IP based data applications.

  • Page 10: Figure 1: Skystar Network Architecture

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration a hub receiver card to each of these frequencies. The received data is processed in the central processing unit of the inbound chain. The inbound chain also sends acknowledgements to the VSATs for the data received and timing information.
  • Page 11 All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration segment requirements. The server farm can also provide applications such as IPSEC based security, QoS and streaming servers in a fully redundant and scalable solution. The robustness and scalability of the server farm is based on state-of-the-art technologies, such as sophisticated load balancing servers and third layer switches.

  • Page 12: System Components

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 2. System Components The SkyStar Remote VSAT site contains the following components: Outdoor Unit (ODU) Assembly consisting of the following: − ODU containing the RF electronics − Antenna SkyStar SatModem 360 (IDU) Inter-Facility Link (IFL) cables used to connect the system components: −...

  • Page 13: Satmodem 360 Rear Panel

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 2: SkyStar SatModem 360 – Front View The front panel contains a number of LEDs. Their functions are described in Table 1: Table 1: Front Panel LEDs Function On when power is connected On when Receiver card is receiving data...

  • Page 14: Inter-Facility Link (Ifl) Cables

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 3: SkyStar SatModem 360 – Rear View A description of the elements located in the rear of the modem is found in Table 2. Table 2: Rear Panel Features Description Purpose Power Socket...

  • Page 15: Cable Specifications

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 2.3.2 Cable Specifications The coaxial IFL cables connecting the IDU to the ODU introduce an attenuation that reduces the signal amplitude. The amount of attenuation is directly proportional to the cable length and depends on the cable type.

  • Page 16: Client Pc

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 2.3.3.2 LAN Cable Length The maximum length of a LAN cable is 100 meters (325 feet). Ethernet hubs or switches can be used to extend the distance between the modem and PC. 2.4 Client PC The user’s PC must meet the following requirements: 2.4.1 Hardware Requirements...

  • Page 17: Satmodem 360 Software Application Installation

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 3. SatModem 360 Software Application Installation To install the SatModem 360 software: 1. Insert the SatModem 360 Installation CD in the client PC. Result: The Welcome application should start automatically (Figure 4). If it does not, run theWelcome.exe application manually from the CD-ROM.

  • Page 18: Verification Of Pc Suitability

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 5: SatModem 360 Version Detection 3.1 Verification of PC Suitability To verify that the client PC meets the system requirements: 1. Click Compatibility Check. Result: The VSAT Check application is run and the SatModem 360 VSAT Compatibility Check screen appears (Figure 6).

  • Page 19: Satmodem 360 Software Installation

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration AUTION If OK does not appear in all three of the buttons in Figure 6, the Client PC does not meet the installation requirements for the SatModem 360. Do not proceed with the installation.

  • Page 20: Figure 8: 360 Satmodem Setup -License Agreement

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Result: The 360 SatModem Setup – License Agreement screen appears (Figure 8 Figure 8: 360 SatModem Setup –License Agreement 3. Select I accept the license agreement and click Next. Result: The 360 SatModem Setup –...

  • Page 21: Figure 9: 360 Satmodem Setup - Ready To Install

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 9: 360 SatModem Setup – Ready to Install 4. Click Next. Result: A series of flashes appear on the screen and the application is installed. For a PC running Windows XP Figure 10 appears. For other operating systems, Figure 11 appears.

  • Page 22: Figure 10: Windows Logo Testing

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 10: Windows Logo Testing 8. Click Continue Anyway. Result: The SatModem 360 Software Successfully Installed message appears (Figure 11). Figure 11: SatModem 360 Software Successfully Installed SM 360 Install V2.0.7 May, 2002...

  • Page 23: Figure 12: Installer Information

    Version 2.0.7.1 do not attempt to reinstall a previous version of the software (1.1.6 or 1.1.8). This will result in loss of the satellite connection. Gilat will not take responsibility for the restoration of the satellite connection. SM 360 Install V2.0.7...

  • Page 24: Satellite Modem Installation

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 4. Satellite Modem Installation To install the SatModem 360 perform the following: 1. Place the SatModem 360 on a flat surface with the rear panel facing towards you as shown in Figure 14.
  • Page 25 All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 6. Insert the power cord into the power socket (No. 1) on the modem and then into the local power supply. 7. Turn the power switch (No. 2) on. Result: The PWR LED on the front of the modem should be lit.

  • Page 26: Driver Installation

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 5. Driver Installation Drivers are only installed if the SatModem 360 is connected to the client’s PC via a USB connection. If a LAN connection is used, no drivers need to be installed.

  • Page 27: Figure 16: New Hardware Found - Installing

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Result: The New Hardware Found – Installing message appears and the driver is installed. Figure 16: New Hardware Found - Installing Result: When the driver installation is complete the New Hardware Found – Completed message appears (Figure 17).

  • Page 28: Figure 18: Restart Computer After Software Installation

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 18: Restart Computer After Software Installation 3. Click Yes. Result: The computer is restarted. When the restart is completed, the green StarControl icon appears in the icon tray. SM 360 Install V2.0.7 May, 2002...

  • Page 29: Starcontrol

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration StarControl StarControl is the software application used to monitor the link between the SatModem 360 and the hub. This chapter contains a summary of the main features and uses of the application.

  • Page 30: Monitoring Satellite Connectivity

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration AUTION Closing the StarControl software application may result in a loss of the Internet connection. To regain the Internet connection it may be necessary to restart the PC. 6.2 Monitoring Satellite Connectivity To monitor the satellite connectivity: 1.

  • Page 31: Figure 21: Starcontrol Details

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 21: StarControl Details This screen shows the status of the following parameters. If the status is normal, the icon next to the parameter is green. If it is faulty, the icon is red. Modem to PC Interface –the modem is communicating with the PC.

  • Page 32: Monitoring Configuration Status

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration If the IPA feature is not part of the ISP applications package it is not installed as part of the software installation procedure (See Section 8.1.1 step 7). In this case the IPA icon may be red. All of the other parameters listed should have a green symbol on the left of the parameter.

  • Page 33: Figure 23: Starcontrol General Configuration

    Satellite Delay – current satellite delay value in msec In addition there are two options for software download updates. Select Enable software update service to allow the ISP to perform remote software downloads. Gilat recommends that this option be selected. SM 360 Install V2.0.7 May, 2002...

  • Page 34: Figure 24: Starcontrol Accelerators Configuration

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration If remote software download is enabled, select Ask me before installing software updates to control the software download scheduling by the client. 4. Click Accelerators to view the IOSA and IPA information. Result: The StarControl Accelerators screen opens (Figure 24).

  • Page 35: Figure 25: Starcontrol Settings Configuration

    Language – select the interface language from the drop-down list. Software Update Service – used to enable remote software updates. Gilat recommends that both Automatically check for updates and Ask me before installing software updates be selected and that the software updates be performed whenever they are suggested.

  • Page 36: Figure 26: Firewall Enable Warning

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 26: Firewall Enable Warning 6. Click Report Result: The StarControl Configuration Report screen opens (Figure 27). SM 360 Install V2.0.7 May, 2002...

  • Page 37: Saving Configuration Report

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 27: StarControl Configuration Report This screen contains the current status of the satellite modem in the following categories: General Status IoSA Client RPA Client The information in this report can be saved or transmitted by fax or email to the ISP. 6.3.1 Saving Configuration Report To save the configuration report: 1.

  • Page 38: Printing A Report For Fax Transmission

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 28: Save StarControl Report 2. Navigate to the desired folder, name the report and click Save. Result: The report is saved as a .txt file for recovery as needed. 6.3.2 Printing a Report for Fax Transmission If the satellite connection is lost it may be necessary to send the StarControl Configuration Report to the ISP via fax.

  • Page 39: Sending A Report By Email

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 29: Web Page Dialog 2. Type the information required in the heading sections and click OK. Result: The Report is printed and is available for fax transmission. 6.3.3 Sending a Report by Email To send report via email the satellite connection must be operating properly.

  • Page 40: Figure 30: Starcontrol Version

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Result: The StarControl Version screen appears (Figure 30). Figure 30: StarControl Version This screen contains the version numbers and .dll locations for the following software components: StarControl System Layer SkyStar Manager IoSA Client RPA Client...

  • Page 41: Figure 31: Previous 360 Satmodem Version Detection

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 7. Removing Previous Software Versions 1. If SatModem software was previously installed on the client PC, the software recognizes it and determines that the software must be removed prior to installing the new software version.

  • Page 42: Figure 33: Remove Previous 360 Satmodem Software

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 3. Click Remove Previous Ver. Result: The Remove Previous 360 SatModem Software message appears (Figure 33). Figure 33: Remove Previous 360 SatModem Software 4. Click Yes. Result: The previous version of the SatModem 360 software is removed from the PC and then it is restarted.

  • Page 43: Appendix A - Driver Installation - Out Of Sequence

    To install and configure the SatModem 360 drivers: 1. Turn the power switch of the modem on: Result: The operating system detects Gilat SkyStar USB Box and the Found New Hardware screen (Figure 34) opens followed by the Welcome to Found New Hardware Wizard screen (Figure 35).

  • Page 44: Figure 35: Welcome To Found New Hardware Wizard

    Result: The Windows Hardware Wizard will find the software automatically and will begin with the installation. An installation window will pop up showing a message that the Gilat SkyStar USB Adapter did not pass the Windows Logo Testing (Figure 36).

  • Page 45: Figure 37: Completing The Found New Hardware Wizard

    To install and configure the SatModem 360 drivers: 1. Turn the power switch of the modem on: Result: The operating system detects Gilat SkyStar USB Box and the Add New Hardware Wizard opening screen appears (Figure 38). SM 360 Install V2.0.7...

  • Page 46: Figure 38: Add New Hardware Wizard - Opening Screen Windows Me

    3. Select Search for the best driver for your device (Recommended) click Next. Result: Add New Hardware Wizard – Driver Found screen appears (Figure 40). This screen contains the message “Gilat SkyStar USB Adapter” found and the location of the driver.

  • Page 47: Figure 40: Add New Hardware Wizard - Driver Found

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 40: Add New Hardware Wizard – Driver Found 4. Click Next. Result: The SkyStar USB driver is installed and the Add New Hardware Wizard – Driver Installed screen appears (Figure 41). Figure 41: Add New Hardware Wizard –...

  • Page 48: Figure 42: System Settings Change

    To install and configure the SatModem 360 drivers: 1. Turn the power switch of the modem on. Result: The operating system detects Gilat SkyStar USB Box and the Found New Hardware screen (Figure 43) opens followed by the Welcome to Found New Hardware Wizard screen (Figure 44).

  • Page 49: Figure 44: Welcome To Found New Hardware Wizard

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 44: Welcome to Found New Hardware Wizard 2. Click Next. Result: The Install Hardware Device Drivers screen appears (Figure 45). Figure 45: Install Hardware Device Drivers SM 360 Install V2.0.7 May, 2002...

  • Page 50: Figure 46: Locate Driver Files

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 3. Select Search for a suitable driver for my device (recommended) and click Next. Result: The Locate Driver Files screen appears (Figure 46). Figure 46: Locate Driver Files 4.

  • Page 51: Figure 48: Completing The Found New Hardware Wizard

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration 5. Click Yes. Result: The SkyStar USB driver is installed and the Completing the Found New Hardware Wizard screen appears (Figure 48). Figure 48: Completing the Found New Hardware Wizard 6.

  • Page 52: Figure 50: Add New Hardware Wizard - Opening Screen Windows 98 Se

    To install and configure the SatModem 360 drivers: 1. Turn the power switch of the modem on. Result: The operating system detects Gilat SkyStar USB Box and the Add New Hardware Wizard opening screen appears (Figure 50) Figure 50: Add New Hardware Wizard – Opening Screen Windows 98 SE 2.

  • Page 53: Figure 51: Add New Hardware Wizard - Search For Driver Windows 98 Se

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 51: Add New Hardware Wizard – Search for Driver Windows 98 SE 3. Select Search for the best driver for your device (Recommended) and click Next. Result: The Add New Hardware Wizard - Find Driver screen appears (Figure 52).

  • Page 54: Figure 53: Add New Hardware Wizard - Driver To Install

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 53: Add New Hardware Wizard – Driver to Install 5. Select The updated driver (Recommended) and click Next. Result: The Add New Hardware Wizard – Ready to Install screen appears (Figure 54).

  • Page 55: Figure 55: Insert Disk

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 55: Insert Disk 7. Insert the Windows 98 Second Edition CD-ROM in the CD-Rom and click OK. 8. Follow the instructions on the screen to reinstall the operating files (*.cab) on the AUTION If a Local or Enabled version of Windows 98 SE is installed, be sure to install the correct *cab files.

  • Page 56: Figure 57: System Settings Change

    All manuals and user guides at all-guides.com SatModem 360 – Installation and Configuration Figure 57: System Settings Change 10. Click Yes. Result: The computer is restarted. SM 360 Install V2.0.7 May, 2002...

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