IMPORTANT SAFETY INSTRUCTIONS Verify Line Voltage Before Use The Harman Kardon Virtuo speaker has been designed for use with 100-240 volt, 50/60 Hz AC current. Connection to a line voltage other than that for which your product is intended can create a safety and fire hazard and may damage the unit.
TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS ..........2 INTRODUCTION ..................5 WHAT’S IN THE BOX ................6 PRODUCT OVERVIEW ................7 Front panel & Top panel ..................... 7 Bottom ..........................11 Samsung SmartThings app ..................12 CONNECT ....................13 Connect to your home network ................13 Connect to your Bluetooth device ................14 Connect to an external audio device ..............
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SMARTTHINGS HUB ................25 Add a smart home device..................25 Control the smart home device through Harman Kardon Virtuo ...26 SETTINGS ....................27 Sound settings ......................27 Software upgrade ...................... 27 Restore factory settings ...................28 Cleaning and maintenance ..................28 SPECIFICATIONS ..................29 TROUBLESHOOTING ................31 System ..........................
INTRODUCTION This manual includes information of the Harman Kardon Virtuo speaker. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by- step instructions to help you set up and get started. Read and understand all the safety instructions before using your product.
WHAT’S IN THE BOX Carefully unpack the box and check if the following parts are included. If any part is damaged, do not use it, contact your Harman Kardon retailer or customer service. 1. Main unit 2. Power cord* 3. Product information...
PRODUCT OVERVIEW Front panel & Top panel • Press to switch the microphone on or off. • Press to enter Bluetooth pairing mode. 3. Status indicator System: Regular pulsing (white) System startup Fast pulsing (white) Software updating in progress Solid (amber) Restoring factory settings...
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Network connection: Entering Wi-Fi setup mode, or Slow pulsing (white) network disconnected Speaker discovered by the Solid (green) SmartThings app Solid (white) Network connected Solid (yellow) Weak Wi-Fi connection Bluetooth: Regular pulsing (blue) Bluetooth pairing Solid (blue) Bluetooth connected Volume: Regular flashing (white) Adjusting the volume Maximum / minimum volume...
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Voice assistant services: Alternating loop (blue and Timer / alarm / reminder is cyan) triggered Regular pulsing once Incoming notification (yellow) Regular pulsing (yellow) Queued notifications Regular pulsing once Do Not Disturb mode is on / off (purple) System and device error / voice Regular pulsing three assistant service unavailable / times (red)
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6. Voice assistant status LED Bixby: Slow pulsing (cyan) Voice assistant activated Alternating loop (cyan and blue) Listening Regular flashing (white) Processing Solid (cyan) Speaking Amazon Alexa: Alternating loop (blue and cyan) Voice assistant activated Solid (cyan) Listening Alternating loop (cyan and blue) Processing Slow alternating loop (cyan and Speaking...
Bottom 1. POWER • Connect to power (with the supplied power cord). 2. ETHERNET • Connect to your home network through an Ethernet cable. 3. AUX • Connect to the audio output on an external device through a 3.5 mm audio cable.
4. SERVICE • USB connector for software update (for technical personnel only). • Connect to a USB storage device for MP3 file playback (for US version only). Samsung SmartThings app With the SmartThings app on your Android™ or iOS device, you •...
Spotify Connect), the speaker allows you to stream music from smartphones or tablets. 1) Connect your Harman Kardon Virtuo to power. : The speaker enters Wi-Fi setup mode. 2) Connect your Android™ or iOS device to your home Wi-Fi network.
Availability of online music streaming services varies by country. • Some features require subscriptions or services not available in all countries. Connect to your Bluetooth device Bluetooth Settings Bluetooth DEVICES HK Virtuo Connected < 10 m / 33 ft Now Discoverable...
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1) To select Bluetooth source, press . : Ready for Bluetooth pairing 2) On your Bluetooth device, enable Bluetooth and search for “HK Virtuo” within three minutes. : Successful connection To reconnect the last paired device Your Bluetooth device is retained as a paired device when the speaker goes to standby mode.
Connect to an external audio device Connect the speaker with an external audio device by using a 3.5 mm audio cable (sold separately), with one end connected to the AUX connector on the speaker, and the other end connected to the 3.5 mm audio output connector on the audio device.
Auto standby / Auto wakeup Auto standby If the speaker is inactive for more than 10 minutes, it will switch to standby mode automatically. Auto wakeup In standby mode, the speaker will wake up automatically when • you press any button on the speaker; •...
VOICE ASSISTANTS Set up your voice assistants With the SmartThings app on your Android or iOS device, set up Bixby, Alexa or both. 1) Check that you have connected the speaker to your home network (See Connect to your home network).
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Android or iOS device, go to Voice Assistant > Bixby > Bixby Settings > Wake-up phrase, select "Hi, Bixby" or "Bixby" as the phrase to activate Virtuo. • If you have set up Bixby or Alexa, but the microphone on the speaker is turned off, the voice assistants won’t respond to voice...
1) On your Android or iOS device, a) Launch the SmartThings app, and check that you have enabled Chromecast built-in. My home My home Chromecast Built-In Favorites Room Harman Kardon Virtuo Chromecast Built-In Harman Kardon Virtuo Third Party Services Third Party Services Favorites Devices Favorites...
b) On a Chromecast-enabled app, play music, tap the cast icon and select the connected speaker. 2) To exit from the music playback, switch to other sources. Play through AirPlay Through AirPlay, stream audio on your iOS device to the speaker.
Play through Alexa Cast With the speaker connected to Alexa Cast, you can stream music from the Amazon Music library to the speaker. 1) Launch the Amazon Alexa app to start music playback. • Open the Amazon Music app to access the Amazon Music library.
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NOTES: • To create a multi-room speaker group in the Google Home app, make sure that you have connected all the speakers to the same home network and have used the same Google login account. Refer to the Google Home app for more details. •...
NOTE: • To create a multi-room music group in the Amazon Alexa app, make sure that you have connected all the devices to the same home network and have used the same Alexa login account. Refer to the Amazon Alexa app for more details. Play from the Bluetooth source Through Bluetooth, stream audio on your Bluetooth device to the speaker.
• If the smart home device added on the SmartThings app cannot connect to Harman Kardon Virtuo, reset and connect the device with Virtuo again. Refer to user manual of the device for details on entering connection mode.
Android or iOS device, go to Voice Assistant > Bixby > Bixby Settings > Wake-up phrase, select "Hi, Bixby" or "Bixby" as the phrase to activate Virtuo. With Amazon Alexa: 1) Say "Alexa" to activate the voice assistant.
SETTINGS Sound settings Tone controls With the SmartThings app, you can adjust the Equalizer (EQ) settings to customize the sound. My home Room Harman Kardon Virtuo Harman Kardon Virtuo bass treble bass treble Favorites Devices Self-tuning To optimize your sound experience for your unique listening...
Restore factory settings On the speaker, press and hold and for more than 10 seconds to restore the default setting programmed at the factory. When the factory setting restore is complete, the speaker will automatically power off and restart. >10S Cleaning and maintenance To keep the exterior surface of your speaker clean, unplug the AC power cord from the speaker first, wipe the exterior...
(See "Connect to your home network"). • Depending on the location of your Harman Kardon Virtuo speaker, the ambient conditions may prevent the speaker from detecting the voice commands. Avoid placing the speaker in a noisy place or a place that is exposed to strong winds or echoes (sound reflections).
SmartThings A device is connected to the SmartThings app but does not work • Make sure that the device is registered in the SmartThings app. • Make sure that the speaker and the device are registered with the same Samsung account, and you are using this account in the SmartThings app.
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Playback AirPlay cannot find the speaker as an AirPlay speaker for music streaming. • On your Apple device, update the software to the latest version: iOS 13.4 and later, macOS 10.15.4 and later, or tvOS 14.3. • Make sure that your Apple device has been connected to the same network as the speaker.
TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by HARMAN International Industries, Incorporated is under license. Other trademarks and trade names are those of their respective owners. Wi-Fi CERTIFIED 6™...
OPEN SOURCE LICENSE NOTICE This product contains open source software licensed under GPL. For your convenience, the source code and relevant build instruction are also available at https://harman-webpages. s3.amazonaws.com/harman_kardon_virtuo_package_license_ list.htm Please feel free to contact us at: Harman Deutschland GmbH ATT: Open Source, Gregor Krapf-Gunther, Parkring 3 85748 Garching bei Munchen, Germany or_OpenSourceSupport@Harman.com_if you have additional...
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