Troubleshooting - Belkin DIGITAL CAMERA LINK User Manual

P74455ea_F8E477ea_man_rev.qxd 12/7/04 11:57 AM Page 7

Troubleshooting

I pressed the file transfer button but nothing happens. What should I do?
Make sure your digital camera is on when you press the file
transfer button.
The file transfer seems to take forever. Why?
Depending on the size of the media and your digital camera speed, the
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file transfer can take up to several minutes depending on how much data
you are transferring to the iPod. If it seems like it is taking longer then
usual, disconnect and reconnect the Unit to the iPod and retransmit
again.
I started the file transfer but it doesn't finish. What should I do?
Check your iPod and camera battery power. If you have a large file
transfer and either your iPod battery or your digital camera battery
is low, your files may not be able to completely transfer. A fully charged
iPod and camera is recommended when performing a large file archive.
I hit the transfer button but it doesn't transfer anything. Why not?
Your digital camera may not be compatible with the Unit. Some older
digital cameras do not use the DCIM format when they store the digital
picture either internally or on a removable media card. If that's the case,
you may need to connect your digital camera to your computer and
install the necessary drivers to retrieve your files from the digital camera.
The transfer is incomplete. Why did some files not make it to
my iPod?
There are some digital cameras that store movie files or TIFF files in
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directories other than the DCIM directory; some use a different
folder-naming convention that is not recognized by the DCIM format. If
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that's the case, you may need to connect your digital camera to
your computer and retrieve your files from the digital camera through
your computer.
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