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Related Manuals for Milestone XProtect Transact 2024 R2
Summary of Contents for Milestone XProtect Transact 2024 R2
- Page 1 Milestone Systems XProtect® Transact 2024 R2 User manual...
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Page 2: Table Of Contents
User manual | XProtect® Transact 2024 R2 Contents Copyright, trademarks, and disclaimer Adding transactional data to your views Configuring XProtect Transact XProtect Transact trial license Set up views for transactions Adjust settings for transaction view items Troubleshooting: XProtect Transact Error messages and warnings Viewing transactions Using XProtect Transact Tabs with XProtect Transact functionality... -
Page 3: Copyright, Trademarks, And Disclaimer
Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of warranty. Milestone Systems A/S reserves the right to make adjustments without prior notification. All names of people and organizations used in the examples in this text are fictitious. Any resemblance to any actual organization or person, living or dead, is purely coincidental and unintended. -
Page 4: Adding Transactional Data To Your Views
By purchasing and activating an XProtect Transact base license and the transaction source licenses you need, you can use XProtect Transact again, and your settings and data are maintained. You must acquire the trial license from Milestone. The system administrator must activate the trial license in the configuration. - Page 5 User manual | XProtect® Transact 2024 R2 4. Drag and drop the Transact item into the view item, where you want the transactions and video feed to be displayed. A pop-up window appears. 5. Select a transaction source, for example a cash register, and click OK. A receipt preview is displayed inside the view item.
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Page 6: Adjust Settings For Transaction View Items
User manual | XProtect® Transact 2024 R2 8. If you want to change the position of the cameras, select a value in the Position drop-down list, for example to the left of the receipt. For each transaction view item you want to add to the view, repeat steps 4-8. Adjust settings for transaction view items Once you have created a view that includes one or more transaction view items, you can: Change the cameras selected and their display order. -
Page 7: Troubleshooting: Xprotect Transact
User manual | XProtect® Transact 2024 R2 Troubleshooting: XProtect Transact Error messages and warnings Failed to retrieve transaction data from the event server. The event server is not running or not responding, or the connection to the server has been lost. There is an internal error on the event server or in the associated database. -
Page 8: Viewing Transactions
User manual | XProtect® Transact 2024 R2 Viewing transactions Using XProtect Transact If XProtect Transact has been configured in your system, you can observe live transactions, investigate transactions in several ways, and print transactions. Tabs with XProtect Transact functionality This topic gives you an overview of what you can do with XProtect Transact in XProtect Smart Client. The features are described according to the tabs. -
Page 9: Observe Live Transactions
User manual | XProtect® Transact 2024 R2 Observe live transactions You can observe real time transactions in combination with live video surveillance from the cameras recording the transactions. For example, you may want to observe a cash register, the sales clerk, and the ongoing transactions. -
Page 10: Investigating Transactions
User manual | XProtect® Transact 2024 R2 Select to change the font size of receipts. Investigating transactions Investigate transactions in a view The simplest method of investigating transactions is to view transactions in a view, where the receipts roll over the screen in sync with the video recordings. -
Page 11: Investigate Transactions Using Search And Filters
User manual | XProtect® Transact 2024 R2 3. To browse the video sequences in backward mode, drag the time line to the right. 4. To browse the video sequences in forward mode, drag the time line to the left. 5. Use the button to play the video backwards or forwards. -
Page 12: Investigate Transactions From A Disabled Source
User manual | XProtect® Transact 2024 R2 1. Click the Transact tab. 2. In the Today drop-down list, select a time interval. 3. In the Source drop-down list, select the transaction sources you want to investigate. Disabled sources are marked with "()", for example "(CashRegister_3)". 4. -
Page 13: Investigate Transaction Events
User manual | XProtect® Transact 2024 R2 1. Click the Transact tab. 2. In the All sources drop-down list, select a disabled transaction source. Parentheses indicate that the source is disabled, for example "(CashRegister_1)". 3. Select a time interval, for example Last 7 days, or set a custom interval. 4. -
Page 14: Investigate Transaction Alarms
User manual | XProtect® Transact 2024 R2 1. Click the Alarm Manager tab. 2. Click Setup in the upper right corner to enter the setup mode. 3. Expand the Properties pane. 4. In the Data Source list, select Event and click Setup again to exit the setup mode. All events are displayed in a list with the most recent at the top. -
Page 15: Print Transactions
User manual | XProtect® Transact 2024 R2 6. To view alarms triggered by a specific event, open the Message list and select the event. 7. To view the video recordings associated with an alarm, click the alarm in the list. The video starts playing in the preview area. - Page 16 150,000 sites worldwide. Founded in 1998, Milestone Systems is a stand-alone company in the Canon Group. For more information, visit https://www.milestonesys.com/.
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