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3D MASSAGE PILLOW EMK-134A User Manual Thank you for choosing Redfern Ent. products to complement your healthcare needs. Please read the user manual carefully to understand the correct usage and operations.
SAFETY PRECAUTIONS 1. People with the following conditions should consult their physician before using the product: • Who uses a medical electronic device, which is embedded in the body, such as a pacemaker. • Who suffers from heart disease. • Who suffers from neck, backbone injury or disease. •...
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8. If the product or the power cord is damaged, do not try to repair the product. This must be handled by Redfern technician or the product guarantee will become void. 9. Children should not use this product. They should be under supervision to ensure that they will not treat this product as a toy.
PRODUCT DESCRIPTION Fornt Side A.Support points B. Massage head C. Control Panel / Type-C charging port Heat Button Indicator light Type-C charging port Type-C Charging Cable Power/ Mode Button...
HOW TO OPERATE TO USE Power/Mode Button: Power on: Long press this button for 2 seconds to power on, default kneading massage and high heating level, timed for 10 minutes automatic shutdown. 2 Modes to choose: The default kneading massage mode, short press this button to enter the pulse press Massage mode, then short press this button to switch the normal kneading massage mode, cycle in turn.
HOW TO CHARGE 1. This unit cannot be used while charging. 2. Connect the charging cable and charging plug together, and put the charging plug into an electrical outlet. 3. The product starts self-protection program and stops working automatically if it is connected to charge during working.
TROUBLE SHOOTING This page summarizes the most common problems you could encounter with the product. lf you are unable to solve the problem with the information below, contact Redfern or its authorised dealers immediately. Suggestion Problem Possible Cause The product has low Charge the product battery The product has just...
CARE & MAINTENANCE Cleaning 1. Do not use steel wool, abrasive cleaning agents or corrosive liquids (such as gasoline or acetone or alcohol) to clean the product. 2. Unplug the plug from the power socket. 3. Wipe with a dry cloth to clean the product. 4.
PRODUCT SPECIFICATIONS BACKplus 3D Massage Pillow ® Name of Product EMK-134A Model Number Massage Pillow Type of Product 100-240V ~ 50/60Hz Power Input DC 5 Power Output Power Consumption 10 mins Auto Timer Approx. 35 (L) x 25 (W) x 19.8 (H) CM Product Dimension Approx.
Warranty 1 Year Limited Warranty This product is warrantied for 1 year from the original date of purchase, against defects in materials and/or workmanship when utilized for normal household use. During this period if the unit is proved defective it will be repaired or replaced at the discretion of the service technician.
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