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TOSHIBA TEC Corporation B-415 Series Maintenance Manual

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TEC Portable Printer
B-415 SERIES
Maintenance Manual
Document No.
EO18-33008
Original
Apr., 2000
(Revised
)
PRINTED IN JAPAN

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Summary of Contents for TOSHIBA TEC Corporation B-415 Series

  • Page 1 TEC Portable Printer B-415 SERIES Maintenance Manual Document No. EO18-33008 Original Apr., 2000 (Revised PRINTED IN JAPAN...
  • Page 2 www.service-manual.pro WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.

  • Page 3: Table Of Contents

    2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 2003 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...

  • Page 4: Unpacking

    EO18-33008 1. UNPACKING 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Remove the printer and battery from the carton. 3) Remove the bubble wrap from around the printer. 4) Remove the cardboard protective cover and tape from the battery. Protective Cardboard Printer Battery...

  • Page 5: Main Unit Replacement

    1. Remove the battery before replacing any parts. 2. There is a danger of explosion if the battery is incorrectly placed. Replace the battery only with the ‘TOSHIBA TEC Corporation Battery Pack Type B-415-BT, 7.2V, 3000mAh, Li-io’. Discard batteries according to the manufacturer’s instructions.

  • Page 6: Main Pcb Removal And Replacement

    2. MAIN UNIT REPLACEMENT EO18-33008 (Revision Date: Nov. 20, 2003) 2.2 MAIN PCB REMOVAL AND REPLACEMENT Head Attachment Plate Head Shaft Small Ribbon Cable Thermal Head Thermal Head Ribbon Cable Main PCB Head Cover Fig. 2-2 Thermal Head Removal Open the media cover and raise it to its full open position. With a small tool, such as a pin punch or a jewellers screwdriver, push to release the left and right hooks that secure the head cover to the media cover.

  • Page 7: Bluetooth Module Removal And Replacement (Gh25 Model Only)

    2. MAIN UNIT REPLACEMENT EO18-33008 (Revision Date: Nov. 20, 2003) 2.3 BLUETOOTH MODULE REMOVAL AND REPLACEMENT (GH25 model only) 2.3 BLUETOOTH MODULE REMOVAL AND REPLACEMENT (GH25 model only) Bluetooth Module Removal 1) Follow steps 1 through 3 in the thermal head removal and replacement procedure. Refer to Fig. 2-1 on the previous page.

  • Page 8: Strip Roller Removal And Replacement

    2. MAIN UNIT REPLACEMENT EO18-33008 2.4 STRIP ROLLER REMOVAL AND REPLACEMENT 2.4 STRIP ROLLER REMOVAL AND REPLACEMENT The strip roller assembly needs to be removed whenever linerless labels are being used in the printer. It must be installed whenever standard labels on backing paper is being used in the printer. Strip Roller Removal Open the printer cover and raise it to its full open position.

  • Page 9: Platen Removal And Replacement

    2. MAIN UNIT REPLACEMENT EO18-33008 2.5 PLATEN REMOVAL AND REPLACEMENT 2.5 PLATEN REMOVAL AND REPLACEMENT Platen Platen Holder Duet Proof Cap Platen Hook Platen Bushing TERMINAL PCB Platen Earth Plate Platen Gear Motor Attach Plate I/F PCB Side Cover L SENSOR 2FPC PT-3x10 Screw MAIN FPC...

  • Page 10: Removal And Replacement Of Other Printer Parts

    2. MAIN UNIT REPLACEMENT EO18-33008 2.6 REMOVAL AND REPLACEMENT OF OTHER PRINTER PARTS Platen Replacement After replacing the platen, reassemble the printer in the reverse order from dissassembly. NOTE: Reassemble the platen so that the projection of the earth plate (portion A) fits into the slot of the strip shaft (Portion B).

  • Page 11: Test Print

    2. MAIN UNIT REPLACEMENT EO18-33008 (Revision Date: Jul. 20, 2004) 2.7 TEST PRINT 2.7 TEST PRINT After replacing the print head assembly, any of the circuit boards, or any of the sensors, perform a test print to check the print condition and printer operation. Test Print Procedure Load a label roll and the battery into the printer.

  • Page 12: Program Version

    2. MAIN UNIT REPLACEMENT EO18-33008 2.7 TEST PRINT 2nd and subsequent labels Test Print Definitions (1) Software version and checksums. PROGRAM VERSION FMRM0057201 V1.0 6700 (FONT: 0200) (BOOT: F800) Boot Area Checksum C/G Area Checksum Program Checksum Version Software Number (2) Printer ID Number PRINTER ID 00123...
  • Page 13 2. MAIN UNIT REPLACEMENT EO18-33008 2.7 TEST PRINT (5) Sensor status SENSOR CHECK R:2.6V T:1.1V P:1.3V H:+25°C A:+27°C Ambient Temperature (-10°C~+70°C) Head Temperature (-10°C~+70°C) Peel off Sensor (0.0V~3.3V) Feed Gap Sensor (0.0V~3.3V) Black Mark Sensor (0.0V~3.3V) (6) Battery Status BATTERY LEVEL 7.9V (OVER 140 LABELS) Display for Number of Printable Labels Less than 7.2V: No labels 8.2V: Over approx.

  • Page 14: Print Mode

    2. MAIN UNIT REPLACEMENT EO18-33008 (Revision Date: Jul. 20, 2004) 2.7 TEST PRINT (11) Printing Mode PRINT MODE LABEL PRINT LABEL PRINT: Label Issue Mode RECEIPT PRINT: Receipt Issue Mode TPCL-LE: TPCL-LE Issue Mode (12) Printer Parameter PARAMETER [B-415] [PC-850] [0] Character Code and Font Zero Selection.

  • Page 15: Description Of The Mechanism

    EO18-33008 3.1 STEPPING MOTOR DRIVE MECHANISM 3. DESCRIPTION OF THE MECHANISM 3. DESCRIPTION OF THE MECHANISM 3.1 STEPPING MOTOR DRIVE MECHANISM When the stepping motor turns, the motor idler gear, Platen Idler Gear platen idler gear and platen gear turn as indicated in Fig.

  • Page 16: Program Down Load

    EO18-33008 4. PROGRAM DOWN LOAD 4.1 OUTLINE OF FEATURES 4. PROGRAM DOWN LOAD This section provides step by step instructions on how to setup and download the firmware to the B-415 portable printer, and to make adjustments to the printer sensors. The firmware download and the sensor adjustments will be made from a Personal Computer via the IrDA interface of the printer or via the RS-232C interface.

  • Page 17: Setup

    EO18-33008 4. PROGRAM DOWN LOAD 4.2 SOFTWARE INSTALLATION 4.2.2 Setup Setup Disk Make sure that you have all three diskettes available of the “Install Program for B-415”. (Refer to the Fig. 4- 1 in paragraph 4.2 on the preceding page). 1.
  • Page 18 EO18-33008 4. PROGRAM DOWN LOAD 4.2 SOFTWARE INSTALLATION 6. When the User Information screen appears, type in your name and company name, then proceed to the next step. Fig. 4-5 7. After click on Next> in the previous screen, the following message screen appears. Click on the Next> button to accept the directory or change the directory if desired.

  • Page 19: Firmware Files Copy

    EO18-33008 4. PROGRAM DOWN LOAD 4.2 SOFTWARE INSTALLATION 10.The install process will begin. 11. When requested, insert Setup Disk (2/3) and then the Setup Disk (3/3). Fig. 4-9a Fig. 4-9b Fig. 4-9c 12.When the install process is completed, the following screen display will appear. Click on the Finish button to end the installation.

  • Page 20: Install Program For B-415

    EO18-33008 4. PROGRAM DOWN LOAD 4.4 INSTALL PROGRAM FOR B-415 Using Windows Explorer, copy all the files from the Firmware FDK to the above directory as shown in the screen display of Fig. 4-12 below. Fig. 4-12 4.4 INSTALL PROGRAM FOR B-415 The following paragraphs will give step by step directions for running the “Install Program for B-415”...
  • Page 21 EO18-33008 4. PROGRAM DOWN LOAD 4.4 INSTALL PROGRAM FOR B-415 3. As soon as you click on Install Program for B-415, the screen will change to display the initial screen of the Install Program as shown in Fig. 4-14. Fig. 4-14 4.
  • Page 22 EO18-33008 4. PROGRAM DOWN LOAD 4.4 INSTALL PROGRAM FOR B-415 6. As soon as you highlight on of the files in the files box, the right half of the screen will show all the data concerning the selected file as shown in Fig. 4-17 below. Fig.
  • Page 23 EO18-33008 4. PROGRAM DOWN LOAD 8. If it is necessary to change any of the communication parameters, select the Settings (S) drop down menu and then select Conditions (S) as shown in Fig. 4-19 below. Fig. 4-19 9. The communications setting window will appear as in Fig. below to allow you to change the communica- tion parameters.
  • Page 24 EO18-33008 4. PROGRAM DOWN LOAD 4.4 INSTALL PROGRAM FOR B-415 10.In the Settings drop down menu is another possible selection labeled Comment (C ) as shown in Fig. 4-21 below. If Comment (C) is selected then the comment selection menu appears. There are three different settings that can be selected in this operation, Nothing (Fig.

  • Page 25: Execution Of Download To Printer

    EO18-33008 4. PROGRAM DOWN LOAD 4.4 INSTALL PROGRAM FOR B-415 4.4.2 Execution of Download To Printer 1. After selecting a file for downloading in the previous steps, select the Run (R) drop down menu then select and click on START (R) as shown in Fig. 4-25 below. Fig.

  • Page 26: Sensor Adjustments

    EO18-33008 4. PROGRAM DOWN LOAD 4.5 SENSOR ADJUSTMENTS 4. Press the OK button on the preceding screen to begin the sending of the Firmware file. During transmis- sion, the screen shown in Fig. 4-28 appears with a progress indicator at the bottom. NOTE: 1.

  • Page 27: Start

    EO18-33008 4. PROGRAM DOWN LOAD 4.5 SENSOR ADJUSTMENTS 4.5.2 Start 1. From the Install Program for B-415 main menu, select Options (O) then select Sensor Adjustment (S) as shown in Fig. 4-30 below. Fig. 4-30 2. After highlighting and clicking on Sensor Adjustment (S) from the above display, the screen display will change to the Sensor Adjustment menu.
  • Page 28 EO18-33008 4. PROGRAM DOWN LOAD 4.5 SENSOR ADJUTMENTS 3. Click on the Yes button and the sensitivy of the reflective sensor will automatically be set as indicated by the “Now Adjusting” window appearing as shown in Fig. 4-33 below. Fig. 4-33 Transmissive Sensor 1.
  • Page 29 EO18-33008 4. PROGRAM DOWN LOAD 4.5 SENSOR ADJUTMENTS 3. Click on the Yes button and the sensitivy of the transmissive sensor will automatically be set as indicated by the “Now Adjusting” window appearing as shown in Fig. 4-35 below. Fig. 4-35 Peel Off Sensor 1.

  • Page 30: Printer Information Registration

    EO18-33008 4. PROGRAM DOWN LOAD 4.5 SENSOR ADJUTMENTS Paper End Sensor 1. The paper end sensor will detect when the print media has run out. To adjust this sensor, turn off the printer and remove the print media. Place the printer in front of the IrDA window or connect the printer to the PC with the RS-232C cable, then turn on the printer power.
  • Page 31 EO18-33008 4. PROGRAM DOWN LOAD 4.6 PRINTER INFORMATION REGISTRATION 2. From the Install Program for B-415 main menu, select Options (O) and Printer Information Store (P) as shown in the screen display of Fig. 4-40 below. Fig. 4-40 3. After selecting Printer Information Store, the screen will change to the display shown in Fig. 4-41 below.

  • Page 32: Program Copy, Printer To Printer

    EO18-33008 4. PROGRAM DOWN LOAD 4.7 PROGRAM COPY, PRINTER TO PRINTER 5. To change the printer model and type, click on the radio buttons of the desired model and type. Improper settings will cause a malfunction. NOTE : When the printer model is selected, the model name will appear automatically. Fig.

  • Page 33: Troubleshooting

    EO18-33008 5. TROUBLESHOOTING 5. TROUBLESHOOTING 5. TROUBLESHOOTING Problem Cause Corrective Action 1. The battery is not installed correctly. The printer will not turn 1. Reinstall the battery correctly. on when the power 2. The cable from the BATTERY TERMINAL PCB 2.
  • Page 34 EO18-33008 5. TROUBLESHOOTING 5. TROUBLESHOOTING Problem Cause Corrective Action 1. Either side of the cover is not properly latched. 1. Make sure both sides of the The cover open error cover are properly latched. occurs after closing the 2. One of the three cover open detection switches cover.

  • Page 35: Led Display And Printer Status

    EO18-33008 6. LED DISPLAY AND PRINTER STATUS 6. LED DISPLAY AND PRINTER STATUS 6. LED DISPLAY AND PRINTER STATUS Condition to LED Display Condition to clear Printer Status extinguish the the ERROR Status BATTRY PRINT ERROR ERROR LED When the power is Illuminated after extinguished for about 2 or 3 turned on.

  • Page 36: Error Process

    EO18-33008 7. ERROR PROCESS 7. ERROR PROCESS 7. ERROR PROCESS When the printer detects the errors shown below, it will make the ERROR LED flashing (repeat of ON and OFF at the interval of 0.1 sec.), and wait for a command sent from the host after stopping the performance. Since the restart process is not performed after clearing the error, it is necessary to send the command again.

This manual is also suitable for:

B-415-gh24B-415-gh34B-415-gh25

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