Table of Contents 1 Safety precautions 2 Warranty policy 3 Gateway specifications 3.1 Datasheet 3.2 Dimensions 3.3 Interfaces and indicators 4 System design for dongle gateway (1-to-1 connection) 4.1 Setting up the inverter 4.2 Modbus TCP converter 5 Hardware installation 5.1 Connect to inverter 5.2 Modbus TCP via Ethernet Page 1...
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6 Non-registered User ( Installer ) 6.1 APP Connect to gateway 6.2 Setting up the gateway to connect to the WiFi router 6.3 Gateway connects to the Internet via 4G 6.4 Gateway connects to the LAN router via Ethernet 6.5 Key parameters for connecting the inverter 6.6 Initialize the inverter 6.7 Setting inverter parameters 6.8 Upgrade inverter firmware...
1 Safety Precautions NOTICE Before performing operations, read through this manual and follow all the precautions to prevent accidents. The safety precautions provided in this document do not cover all the safety precautions. shall not be liable for any consequence caused by the violation of the safety operation regulations and design, production, and usage standards.
Installation Ensure that the FlexOM Gateway is not connected to a power supply and is not powered on before starting installation. Ensure that the FlexOM Gateway is installed in a well ventilated environment. Do not perform any operation on other components inside the chassis except connecting AC power cables and communications cables.
3 Gateway Specifications 3.1 Datasheet Device Interface No. of Ports 1 ( DB9 ) Protocol Bluetooth Interface Standard BLE 4.2 Antenna Built-in WLAN Interface WLAN Standards 802.11 b/g/n Frequency Band 2.4 GHz Wireless Security WEP, WPA/WPA2 Antenna Built-in Modbus TCP Mode Server (Slave) Max.
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Power Parameters Input Voltage 4.5 to 8 Vdc Power Consumption 1 W, Max. 2.5 W Environment limits Operating Temperature -20℃ to 60℃, Natural convection Storage Temperature -40 to 85°C Ambient Relative Humidity 5 to 85% (non-condensing) Physical Characteristics Housing Plastic IP Rating IP65 Dimensions...
3 Gateway Specifications 3.3 Interfaces and Indicators Inverter Port WiFi and BLE Internet interface : WiFi If the gateway is connected to the Internet using Ethernet. Open the LAN firewall ports before commissiong ! The following ports must be opened both ways (incoming and outgoing communications): TCP 1883 with destination IP 139.196.138.86 Page 8...
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DG-WF-CEB CLOUD UART Light off APP is disconnected from the gateway Light on APP is connected to the gateway Light off Gateway is disconnected from the server Light on Gateway is conneted to the server Light off Inverter is disconnected from the gateway...
4 System design for dongle gateway ( 1-to-1 connection ) 4.1 Setting up the inverter The dongle gateway that plugs directly into the inverter Hardware company remote O&M 4G ( AT&T + T-Mobile + Verizon ) WiFi / Ethernet Inverter Gateway O&M Cloud Customer System...
4 System design for dongle gateway ( 1-to-1 connection ) 4.2 Modbus TCP converter Inverter Gateway Inverter Gateway Inverter Gateway WiFi / Ethernet Ethernet Port Switch 3rd Party On-site Management Modbus TCP Controller 3rd Party O&M Cloud Server Cloud Applications Hardware company remote O&M The gateway can be used as a Modbus/TCP server, connect to a third-party SCADA system, and forward various commands to the inverter.
5 Hardware installation 5.1 Connect to inverter Align the dongle gateway's indicator light towards the DC cable with the DB9 plug. Caution: Screw on the screws first to avoid dropping the gateway and damaging it. Page 12...
5 Hardware installation 5.2 Modbus TCP via Ethernet (Optional) A specialized gateway model needs to be selected to support Ethernet connectivity. After plugging the gateway into the DB9 port on the inverter, route the Ethernet cable through the water- proof accessory in 1/2/3/4 order as shown, then make the RJ45 port of the cable.
6 Non-registered User ( Installer ) 6.1 APP connect to gateway Scan the QR-code to complete APP download and installation by using the mobile phones that can access the Internet. Or search for “Chint Connect” in Apple Store and Google Play. The Android/iPhone user interface may look slightly different but the setup procedure will be the same as shown.
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Launch the APP, note that you must allow the APP to obtain the two mobile phone permissions of location and Bluetooth, otherwise the APP will not work properly. By clicking "Smart link", the APP will automatically detect the connected hardware scene and provide different interactive interfaces after connecting to the gateway.
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When launching an app, it is recommended to allow the app to send notifications. Otherwise users cannot receive subscribed real-time hardware alertsconnecting to the gateway. In the APP settings interface, users can change the language, synchronise scene data and switch servers at any time.
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When the APP prompts for location and Bluetooth permission issues, please tap the warning area to enter the phone settings interface. Page 17...
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The gateway SN is included in the BLE signal name, and the APP will list the scanned signals. Select the SN consistent with the target gateway label and click to enter. Click on the gateway SN, when the APP connects to the gateway, if there is a problem, it will indicate a specific error.
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Bluetooth troubleshooting “ Connection failure ” • Phone is too far away from the gateway. • Another phone has been connected to the gateway and is communicating normally. • Android 14 (or other versions) may have issues com- municating with the gateway and will need to upgrade the gateway to the latest version.
6 Non-registered User ( Installer ) 6.2 Setting up the gateway to connect to the WiFi router Click on "Internet Settings" , the WiFi version of the gateway only has WiFi settings, other versions of the gateway will list both Ethernet or 4G settings. Caution : The gateway does not support 5Ghz WIFI gateways, as well as WIFI users who need to open a browser and redirect to an account-verified router.
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After entering the SSID and password of the WiFi, save the settings and the gateway will automatically connect to the WiFi router. If the gateway reports an error, there is a high probability that the character input is wrong. Caution : If the user cannot judge the network status of the WLAN router, the user can configure the WiFi hotspot of the mobile phone to the...
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The gateway may not be able to access the Internet even if it is connected to a WiFi router, in this case, the gateway is also not working properly. Usually there is a firewall in the LAN to which the WiFi router is connected, and you need to add a TCP access policy for the gateway.
6 Non-registered User ( Installer ) 6.3 Gateway connects to the Internet via 4G Different versions of the gateway have different options for connecting to the Internet. Users can select 4G and click "Switch" to change the connection options. Changing the connection will cause the gateway to reboot and it will take about 1~5 minutes for the 4G to connect to the Internet properly.
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Cellular troubleshooting “ Not Ready ” • The 4G modem is searching/registering for a cellular network, if it fails it will reboot and try again. Check “More Information” for networking details. “ Ready ” • Everything went well. Page 24...
6 Non-registered User ( Installer ) 6.4 Gateway connects to the LAN router via Ethernet By clicking on "Internet settings", you can choose how to connect to the Internet. Different gateways have different channels such as Ethernet + WiFi + 4G. The gateway automatically selects the channel to connect to the Internet in "Auto"...
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Typical Modbus TCP applications, it is recom- mended to go through Ethernet and a static IP address and related parameters must be config- ured. It must be ensured that the gateway is on a LAN subnet with the third party SCADA. Open the LAN firewall ports before commissiong ! The following ports must be opened both ways (incoming and outgoing communications):...
6 Non-registered User ( Installer ) 6.5 Key parameters for connecting the inverter The dongle gateway usually does not need to change the settings of the connection inverter. In exceptional cases, the default Baud Rate and Modbus ID of the inverter are modified. The gateway needs to change the relevant param- eters to match those of the inverter.
6 Non-registered User ( Installer ) 6.6 Initialize the inverter Click "device settings", the App will show the initialisation interface of the inverter. Inverters without Grid code are considered as uninitialised inverters. The initialisation screen varies slightly from inverter to inverter, but all will ask for settings: •...
6 Non-registered User ( Installer ) 6.7 Setting inverter parameters An inverter that has completed initialisation displays the Inverter Settings screen. This completely replaces the traditional physical LCD screen of the inverter.The display will vary between inverters. The user needs to enter the password of the inverter in order to modify the inverter parameters.
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An inverter that has completed initialisation displays the Inverter Settings screen. This completely replaces the traditional physical LCD screen of the inverter.The display will vary between inverters. The user needs to enter the password of the inverter in order to modify the inverter parameters. Please check the inverter manual or contact the invert- er manufacturer for details.
6 Non-registered User ( Installer ) 6.8 Upgrade inverter firmware In the Inverter Settings screen, click "Upgrade Firmware". Select the MCU of the inverter to be upgraded, and the APP will list the public firmware for the Installer. The APP will keep the screen of the mobile phone always lit after the upgrade is started.
6 Non-registered User ( Installer ) 6.9 Upgrade gateway firmware Click “More” and then click "Upgrade Firmware". Select the gateway firmware to be upgraded, and the APP will list the public firmware for the Installer. The APP will keep the screen of the mobile phone always lit after the upgrade is started.
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Upgrade hardware firmware Installers can simply use the latest or most stable public version of the firmware. Click on the desired model to get a list of firmware and then click to download. If there is no required model, it means APP has not released the public version firmware at present, please contact the after-sales service.
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There are two ways to upgrade your hardware with firmware that has been downloaded into the app. 1) Left slide the firmware name and click "Upgrade", the APP will guide you to the hardware and perform the upgrade at the same time. 2) Click "Upgrade Firmware"...
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Setting the site time zone Dongle gateway related APP interactions do not have an interface to set the site's time zone. Register an account in time to view the site via the Web/App and set the time zone correctly. Time zone is an important factor in the accuracy of site data. Page 35...
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6 Non-registered User ( Installer ) 6.10 Quickly check hardware running status Without any account, the installer can click "Quick View" and scan the barcode of the gateway or enter the gateway SN. The app will display the hardware's operating data. This is a very simple way for anyone to be able to check the operation of a site, at any place and time, knowing the gateway SN.
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The interface displayed will be different for different gateways and inverters. Users can only view the underlying data and cannot make any changes to the hardware. Page 37...
7 Portfolio Owner ( End User ) 7.1 Self-registered “End User” account through the APP Click "O&M Service", APP prompts you to log in, click "Register" to self-register a new "End User" account. Page 38...
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"End User" can register themselves through the APP and then bind the new gateway by themselves. Once the new gateway is connected to the Internet, it will use the gateway SN as the default site name to create a site in the Portal system. After binding the gateway by themselves, users can immediately view the site data via APP/Web.
7 Portfolio Owner ( End User ) 7.2 Bind site to account After logging in "End User", click "Add Site", and then output the gateway SN. APP will prompt successful binding, or prompt that the current gateway has been bound by other users and other exceptions.
7 Portfolio Owner ( End User ) 7.3 Remote checking of hardware running status After logging in via the APP/Web, Portfolio Owner is able to view data for all sites in the account, as well as remotely modify hardware settings. Different roles will be given different permissions, so the Portal system administrator will adjust the account permissions according to the contract.
7 Portfolio Owner ( End User ) 7.4 Unbind site from account Users can enter a site from the site list, click on "Tools" and then select "Unbind this site". The site is unbound from the current account and the site and data are not deleted.
7 Portfolio Owner ( End User ) 7.5 Authorize an O&M partner to control the site O&M Partner Project & Site Gateway End User ( Self-registered) Portfolio Owner Controlling access Site The Portal Admin can send an O&M Partner "Invite-to-register" self-registration URL to the target user.
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Portfolio Owner Select the target site in the site list and click "Tools". Among the listed options, click on the "O&M Partner" option to Bind/Unbind O&M Partner to the target site. Page 44...
8 Appendix 8.1 Example of Modbus TCP application The gateway connects to the Daisy Chain and is created as a Modbus TCP server object for each device with a different Modbus ID. A third party SCADA acts as a Modbus TCP client and connects to the target Modbus ID device via a TCP channel.
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Simulator : Modbus Slave Simulator : Modbus Poll Assuming that the user has connected two inverters using Modbus IDs 1 and 2, it is also possible to simulate the same inverters using the Modbus slave software. Create the register objects correctly, for example: Register Name: Pac (AC active power) Address: 0x001D (29) R/W: RO...
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Simulator : Modbus Poll Create a read/write interface for Modbus ID 1 in the Modbus Poll software. Take care to correctly define the register objects that need to be read and written to. The current illustration defines the Pac registers for the CPS inverter. Page 47...
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Follow the same procedure to create a read/write interface for Modbus ID 2. As shown in the figure, the Modbus Poll is ready to perform read and write operations to both Modbus IDs. Page 48...
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Initiate a Modbus Poll to connect to the Modbus TCP Server (gateway). You need to know the Modbus TCP Server parameters of the target gateway, and view the operation of WiFi or Ethernet after it has been set to a static IP address via the APP. Page 49...
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The third party SCADA or Modbus Poll successfully connects to the gateway and the Modbus TCP Client connection can also be viewed on the APP. Page 50...
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