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Table of Contents
Related Manuals for Star systems Titan Pro
Summary of Contents for Star systems Titan Pro
- Page 1 TITAN PRO Diagnosis Procedures Version 1.0...
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Page 2: Table Of Contents
Step E: Support File Checking ............................9 Step F: Resetting Reader to Factory Default ........................10 Diagnosis of Power Supplies ......................... 11 Step G: Check PoE Power Supply ............................11 Warranty .............................. 12 Titan Pro Diagnosis Procedures - Version 1.0... -
Page 3: Disclaimer And Limitation Of Liability
Specifications are subjected to changes without prior notice. STAR Systems International shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages about the furnishing, performance, or use of this material. The information in this document is provided “as is”... - Page 4 Diagnosis Procedures When going through the diagnosis procedures, users are expected to have prior knowledge of: Basic wiring and connections to the Titan Pro reader Interfacing to the reader through its Web interface and Constellation Test Tool Basic use of the TSI (Text Structure Interface / Commands) of the reader The procedures in this document are designed in a non-linear way.
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Page 5: Main Diagnosis Procedures
Check point A1.4 Can the reader be connected via Constellation Test Tool? If yes, perform Step B Diagnosis of reader RF functions If no, go to Step A3 Connecting the reader via Serial port Titan Pro Diagnosis Procedures - Version 1.0... -
Page 6: Step A2: Search For The Reader Ip Address Manually
Also try to scan for the default fallback IP address of the reader: 169.254.1.20. If the reader’s IP address can be identified, access the Web Interface via the IP address. If not, go to A3 Connecting the reader via Serial port Titan Pro Diagnosis Procedures - Version 1.0... -
Page 7: Step A3: Connecting The Reader Via Serial Port
Connect to the TSI of the reader. Try to input “help” to see if there is any response from the TSI. If yes, perform Diagnosis of reader RF functions If no, go to Resetting to Factory Defaults Titan Pro Diagnosis Procedures - Version 1.0... -
Page 8: Diagnosis Of Reader Rf Functions
If the “ISO” is lower than 600, try replacing the external cable connecting to the antenna and check again. Check VSWR of antenna port via spectrum analyzer If the VSWR is higher than 1.5, try replacing the external cable connecting to the antenna and check again. Titan Pro Diagnosis Procedures - Version 1.0... -
Page 9: Step C: Reading Tags And Event Checking
Check the reporting fields from the event TSI command: tag.reporting.report_fields Step C5 Reading tags and event checking Using the CTT, turn the reader to active mode, go to “Event Handling”, check if the events can be reported. Titan Pro Diagnosis Procedures - Version 1.0... -
Page 10: Step D: Configurations Checking
Step E: Support File Checking Step E1 Download the Support File Get into the Web Interface, login as “admin” level. Go to “Support”, click “Generate” and then “Download” for the Support File. Titan Pro Diagnosis Procedures - Version 1.0... -
Page 11: Step F: Resetting Reader To Factory Default
Command “ct2” Performs all the functions of a “ct1” reset Reset network to DHCP Command “ct3” Performs all the functions of a “ct2” reset Force a firmware rollback to the previously installed version Titan Pro Diagnosis Procedures - Version 1.0... -
Page 12: Diagnosis Of Power Supplies
Step G: Check PoE Power Supply If you are using a STAR Systems supplied PoE injector, please proceed to step G1. If you use a PoE switch, proceed to step G2. Otherwise, you may need to check with the PoE power supply manufacturer on procedures to ensure that the hardware is working correctly. -
Page 13: Warranty
This warranty gives Customer specific legal rights, and Customer may also have other rights that may vary from local jurisdiction. If Customer has questions concerning the product or warranty, contact the dealer from which it was purchased. Customer may also contact STAR Systems at the following address and ask for warranty assistance. - Page 14 Charging, Electronic Vehicle Registration (EVR), Express/HOT Lane, Fleet Management, Parking, and Secure Access Control. At STAR Systems, we are driven by a customer-centric approach. Our goal is to ensure the success of our customers by leveraging our technical expertise and implementation experience. Guided by three core principles - Outstanding People, Innovative Products, and Service Excellence - we strive to advance Smart City Technologies and contribute to the long-term growth of the AVI industry.
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