IMPORTANT Please read this manual carefully before installing and operating this device. Keep this manual handy for further reference. Pictures shown in this user manual are only schematic diagrams. Contents Safety Information ..............................5 Markings on the product .......................... 6 Warning ................................
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4.13 Remote control pairing .......................... 21 Remote Control and Touch Screen ....................... 23 Pairing Bluetooth Remote ........................23 Touch Screen Operation ........................... 25 Home Screen ................................. 27 Settings ..................................30 Network & Internet ..........................30 Connected devices ........................... 31 Apps ................................32 Notifications ...............................
Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. Thomson Go Plus may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as: •...
– and to a television distribution system using coaxial cable, may in some circumstances create a fire hazard. Connection to a Thomson Go Plus distribution system has therefore to be provided through a device providing electrical isolation below a certain frequency range (galvanic isolator).
5. Install the lifter to the base by aligning it with the slot position. 6. Insert the screws into the screw slot and tighten the screws. 2.2 Assembly of Display Screen 7. Tilt the display screen upward, aim it at the support rod and install it. 8.
You can adjust the height and viewing angle of the Smart Display to assure a comfortable viewing experience. Note: Some applications available on Thomson Go Plus do not support vertical display. Please check their descriptions to learn more. Forward angle: 15±3°...
Before adjusting the height and the angle of the Smart Display ensure enough space • without obstacles for adjustments. Do not rotate Thomson Go Plus at an angle beyond the limit or beyond the maximum • adjustable height range. Do not let your hands or fingers get stuck in the stand or height adjustment area.
3.2 Button Functions 3.2.1 TV control buttons On/Off: Power on or off the device Power Button: In standby/screen-off mode, press button to turn • on the Smart Display. During normal operation of the device, press • button to enter screen-off state. Press &...
The base of Thomson Go Plus stand contains an internal battery that can power the product for up to 4 hours when Thomson Go Plus is not connected to the power supply. The battery light indicator has three different colors (green, yellow and red), which changes with the remaining battery capacity.
4.1 Select your Country By default, Thomson Go Plus is set to English interface language. It can be changed to any available by tapping on English. Please select your preferred language listed in the list.
4.2 Vision Settings You can adjust the settings of Thomson Go Plus according to your preferences. These accessibility features can be changed later in the Settings. Display size and text: Adjust font’s size. • Magnification: Enable zooming in/out function. •...
4.3 Wi-Fi connection Select an available Wi-Fi network or add one manually. You may setup the device offline, however, it is recommended to connect Thomson Go Plus to the Wi-Fi network for better experience and latest features from Google. When the network is selected, enter a password and press Connect.
4.5 Create user Please create or connect an existing Google account to Thomson Go Plus. If your child is a primary Smart Display user, you will be prompted to either create a new account or connect an existing one.
Please note that creating or connecting a child's Google account will require an existing parent's Google account, and the child's account will be connected Google Family Link. 4.6 Google account credentials Use the remote control to enter your Google account login and password or create a new one. 4.7 Terms of Service and Privacy Policy Read and review Goole Terms of Service and Privacy Policy.
4.8 Google services Select “Accept” to confirm, if you want your location identified on your Thomson Go Plus and agree to automatically send diagnostic information to Google to help improve your Google experience. 4.9 Create PIN This PIN code (Personal Identification Number) is a numeric password used to authenticate...
4.10 Activate “Hey Google” for Google Assistant By simply saying “Hey Google” Google Assistant will wake up from standby mode and respond to your request. You will get a teaching Google Assistant prompt, if you have not done it yet. Voice Match allows your Assistant to identify you and recognize your voice among others.
4.11 Add a card to your Google Play Add your bank card to Google Pay to be able to pay fast and secure for apps, services and products, which are available in the google play store or other apps.
4.12 Additional Settings You may setup additional settings of your Thomson Go Plus such as adding additional Google accounts, changing font appearance, changing wallpapers and editing which information should be displayed on the lock screen. You may change these settings later in the settings menu.
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seconds the light indicator of the remote control will start flashing. Please wait till you see that the pairing is successful on the screen. You may connect the remote control later in the settings.
5.1 Pairing Bluetooth Remote During the initial setup you will be able to connect your remote control. Please proceed to Chapter 5. After the initial setup of your Thomson Go Plus proceed to Settings > Connected devices > Pair new device.
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The Smart Display will start looking for a new Bluetooth device. In the meantime, please press & hold simultaneously buttons until the remote control light indicator starts flashing. On the Smart Display look for “Bluetooth remote” and click on it by using a touch screen. The dialog window will show up.
Please click on Pair and your remote control is connected to Thomson Go Plus. 6 Touch Screen Operation Click: Tap on the screen. • Click & hold: Tap on the screen for 2s or longer. • Swipe: Swipe on the screen up, down, left and right.
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Note: After the screen is off, double tap on the screen to wake the screen up. After initial setup you can choose navigation mode. Proceed to Settings > System > Gestures > System navigation to select the system navigation mode.
If the screen is wet or too damp, the sensor cannot work normally when touching it. • 7 Home Screen The home screen of Thomson Go Plus features a grid layout with app icons, widgets, and a customizable background. At the bottom, there’s a persistent dock for frequently used apps. A...
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status bar at the top displays time, notifications, battery, and connectivity indicators. Swiping up or tapping an app drawer icon reveals all installed apps. Pages can be swiped left or right to access additional screens for more icons or widgets. By swiping right, a discovery screen will be shown with the suggestions based on your preferences in your Google Account.
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When you swipe down, you can access the Quick Settings Panel on the left and notification centre on the right in the horizontal position. In vertical position the Quick Settings Panel is on the top and notification centre is below. Right below the Quick Settings Panel there are icons for Google Account management, device settings button and power menu.
8 Settings The general device’s settings can be accessible by clicking on the Settings app icon on the Home Screen, apps drawer or below the quick settings panel. 8.1 Network & Internet Configure your Smart Display’s network settings using the options of this menu. The following options are available: Wi-Fi: Turn the wireless LAN (WLAN) function on/off.
Click on “Pair new device” to start Bluetooth pairing. The pairing process may differ and depends on a device you wish to connect. Note: To pair your remote control with Thomson Go Plus, please click “Pair new device” on the Smart Display and press & hold source and settings buttons simultaneously on the remote control for 3 or more seconds.
In this tab you can overview your most recently used apps, see the whole list of installed apps, setup default apps, overview and limit the screen time and provide permissions to the installed apps. 8.4 Notifications Select the Notifications tab to display available settings for Thomson Go Plus. The following options are listed below:...
Manage: Change notifications settings for each installed apps on your device and • overview the notification history. Conversation: Setup notification settings for the communication apps. • Privacy: Set your privacy preferences for device & app notifications, notifications on the • Home Screen and sensitive notifications.
8.6 Storage This settings tab shows you storage usage by categories and the volume of the free storage space. Enabling “Storage manager” will allow the Smart Display automatically to optimize the device’s storage by forcing stop, clearing cache or deleting the apps, which have not been used for a long time.
8.8 Display In this tab you can adjust your Display settings: Brightness: Adjust the brightness level of the Smart Display. • Lock display: Setup the screen’s timeout and what can be seen on the lock screen. • Appearance: Adjust the display’s size and text as well as enable/disable the dark theme. •...
This part of the settings menu allows you to change the wallpaper on the lock and home screens, enable/disable the dark theme and themed icons. 8.10 Accessibility A variety of accessibility options are available for individuals with visual or hearing impairments: Screen reader •...
o System controls: Enable/disable auto-rotate screen and select system navigation. Captions • o Live caption: Detects speech on your device and automatically generates captions. o Caption preferences: Enable/disable captions and customize caption size and style to make them easier to read. Audio •...
8.12 Privacy Here you can check privacy related settings: Privacy dashboard: Show which apps recently used permissions. • Permission manager: Control app access to your data. • Show passwords: Enable/disable displaying all notification content. • Notifications on lock screen: Show all notification content. •...
8.13 Location Enable or disable location services on Thomson Go Plus and provide permissions to apps to use your precise location. When location accuracy is on, apps and services get a more accurate location. To do this, Google periodically processes information about device sensors and wireless signals from your device to crowdsource wireless signal locations.
The Safety & Emergency tab on Thomson Go Plus is a centralized feature in the device settings designed to help users prepare for emergencies and access critical safety tools. Medical Information • o Store vital details such as: Medical information (allergies, blood type, conditions, etc.) ▪...
8.16 Digital Wellbeing and Parental Controls The Digital Wellbeing & Parental Controls section in Thomson Go Plus settings is designed to help users manage screen time, maintain a healthy device usage balance, and set controls for children.
Do Not Disturb: Only get notified by important people and apps. 8.17 Google Services The Google Services tab in the Settings menu on Thomson Go Plus provides access to a range of Google-related settings and tools for managing your account, services, and device functionalities...
8.18 System 8.18.1 Language & Input Preferred Language Languages: Select your preferred language for Thomson Go Plus. • App languages: Select a language for each installed app. App language may differ from • the system’s language. Keyboards On-screen keyboard: Select default Google keyboard or another installed keyboard, •...
8.18.3 Date & Time The Date & Time settings menu on Thomson Go Plus allows you to configure how the device handles time zones, date formats, and clock synchronization. It ensures your device displays the correct date and time based on your preferences or location.
8.18.4 Backup The Backup feature on Thomson Go Plus helps ensure that your important data is securely saved to your Google Account. It enables you to restore this data when switching to a new device or recovering data after a reset.
Erase all data (factory reset). • After resetting Wi-Fi, mobile, Bluetooth settings or app preferences, you will have to enter the required information or account credentials again. Note: By resetting the device to the factory settings will make you lose all information on your device.
9 Troubleshooting Symptom Solution The screen does not Check whether the product has been turned on. display anything; there is Check whether the power cord has been connected. sound, and the indicator does not turn It is possible that the internal battery runs out;...
10 Technical specifications 32UE5M45 Operating Voltage 100-240 V, 50-60 Hz DC Adapter Specifications (Output) 19 V/4.74A, 90.06W Audio (DTS HD) Audio Output Power 2 x 3 Power Consumption (W) Standby Power Consumption (W) < 0,5 Weight with stand (Kg) 19.2 TV Dimensions LxWxH (with stand) (mm) 731x426x1332 Display...
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StreamView GmbH, Franz-Josefs-Kai 1, 1010 Vienna, Austria, contact@streamview.com. This product has been manufactured and sold under the responsibility of StreamView GmbH. THOMSON, and the THOMSON logo are trademarks used under license by StreamView GmbH – further information at www.thomson-brand.com.
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