1-1 Forward This SAMSUNG Service Manual, “Slide In Gas Ranges,” provides the technician with information on the operation and service of the slide in self-cleaning gas ranges. It is to be used as a training service manual. For specific information on the model being serviced, refer to the user manual or tech sheet provided with the gas range.
This document can not be used without Samsung’s authorization. 1. Precaution 1-3 Important Safety Instructions Read and follow all instructions before using or servicing the range to prevent death, personal injury, fire, explosion, and/or property damage. This guide does not cover every possible condition that may occur. For further assistance, contact a licensed technician or the manufacturer.
This document can not be used without Samsung’s authorization. 1. Precaution SURFACE BURNERS • Use Proper Pan Size – This appliance is equipped with CAUTION one or more surface burners of different sizes. Select utensils having flat bottoms large enough to cover Do not store items of interest to children in the surface burner flames.
This document can not be used without Samsung’s authorization. 1. Precaution SELF-CLEAN OVENS • Important Instruction – In the event the self-clean mode “F” code goes on or three long beeps sound, the oven is malfunctioning in the self-clean mode.
This document can not be used without Samsung’s authorization. 2. Specifications 2. Specifications 2-1 New Appearance Design • Touch Control • Biggest Capacity • Self cleaning system...
This document can not be used without Samsung’s authorization. 2. Specifications 2-2 Oven Features Surface burners Oven vents Touch display Surface burner knobs Removable oven door 06 Storage drawer (5 pcs) Broil oven burner Oven light Oven rack system Bake oven burner...
This document can not be used without Samsung’s authorization. 2. Specifications 2-3 Control Panel - Oven 01 Bake Bake food evenly 02 Broil Broil food using the 03 Keep Warm Keep cooked food using the lower oven upper oven burner warm at 175 °F (80 °C).
This document can not be used without Samsung’s authorization. 2. Specifications 2-4 Control Panel - Gas Cooktop LIGHTING A GAS SURFACE BURNER Make sure all surface burners are positioned and assembled properly. 1. Push in and turn the control knob to the LITE position.
This document can not be used without Samsung’s authorization. 2. Specifications 2-5 Table of Specifications Slide in VE Slide in Value Model NX58M9420SS NX58R9311SS Colour Stainless Steel Stainless Steel Controls Control Type - Oven Glass Touch Glass Touch Control Type - Cooktop...
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This document can not be used without Samsung’s authorization. 2. Specifications Slide in VE Slide in Value Model NX58M9420SS NX58R9311SS Oven Convection/Element Wattage Fan convection Thermal Oven Capacity (cu.ft) Broiler Bake Burner 18,000 BTU 18,000 BTU Broil Burner 16,500 16,500...
This document can not be used without Samsung’s authorization. 2. Specifications 2-6 Accessories Item Description Code No. Quantity Assy-Grate Side Coating DG94-00937A Assy-Grate Center Coating DG94-00938A Wire rack DG75-01001D...
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3. Disassembly and Reassembly ■ Tool for assembly and disassembly Item How to use Pictures Screw driver Use for assembly and disassembly of all screws. Use for assembly and disassembly of tubing to the Tubing Wrench burner cup.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-1 Cover Back WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-2 Assy Control Box WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 Assy Frame Cooktop WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 Oven Door WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 Side Panel WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Follow the Step A, B and C. Remove 2 screws from each side of Assy Burner Box. SIDE PANEL Remove 4 screws from each Side Panel.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-6 Assy Burner Box WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Guide Cooktop Rear Assy Tube Manifold 1. Follow the Step A, B and C. 2. Remove the Assy Motor (p.31) and 6 screws from a Guide Cooktop Rear.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-7 PCB Assembly WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 Spark Module WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 Assy Display WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 Electrode WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the range before servicing.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Gas Orifice Burner Cup Tube Follow the Step A and C. Disconnect the wire connectors from the terminal on the Spark module. To remove the Electrode from the cup,...
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 Burner Cup WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Follow the Step A and C. Using a tubing wrench on the gas line Gas Orifice Burner Cup Tube fitting and a channel lock wrench on the burner cup base, firmly hold the cup base in place while disconnecting the gas line.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 GAS Orifice Nozzle WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 Valve Cooktop WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 Switch Ignition WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Switch Ignition Follow the Step A,B and C Place a finger behind each side of the switch ignition and pull it straight out to release it from the control shaft.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 Assy Motor & TCO WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Follow the Step A and C. Remove each 2 screws from a Guide Cooktop Rear and a Bracket Motor Front. Disconnect both 2 terminal housings from the Assy Motor and the TCO.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-16 Assy Door Latch WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-17 Switch-Door Plunger WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-18 Assy Lamp WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-19 TEMPERATURE SENSOR WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-20 Gasket Door WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-21 Handle-Door, Glass Inner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Lift the door rear assembly off the front assembly and set it aside. Remove 2 spacers and 2 screws. To remove Handle-Door Remove 2 screws to remove Handle- Door.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-22 Assy Power Cord WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-23 Burner Broil WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-24 Hot Surface Ignitor (HSI) of the Burner Broil, Nozzle Broil-Burner, Holder Broil- Burner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-25 Burner Bake WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-26 Hot Surface Ignitor (HSI) of the Burner Bake, Nozzle Bake-Burner, Holder Bake- Burner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-27 Assy Valve Safety WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Turn off the electrical supply going to the range. Shut off the gas shut-off valve in the gas supply line to the range.
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes There are two kinds of error codes. One denotes an oven temperature sensor error and the other denotes a safety error. Possible error codes during use can be checked before service.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven Sensor information Informaion code Meaning SOLUTION Disconnect power. Open the back cover. Disconnect sensor Oven temperature harness from control Measure sensor resistance. sensor opened. : 1080Ω at the room temperature.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes “C-20” Disconnect power oven sensor Measure sensor resistance. Replace the oven sensor. (1080Ω at the room temperature) * reconnect Check the connecting condition of harness. * repair damaged harness (Oven sensor and CN320 of main PCB) or replace.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error Information code Meaning SOLUTION Disconnect power. Open the back cover. Disconnect sensor harness from control. Measure sensor resistance : 1080Ω at the room temperature.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error Broil Relay DLB Relay Bake Relay “C-21” Disconnect power and Assy Display PCB * Replace Main PCB * Check the DLB, Bake and Broil relay. (Normal:∞ Ω) * Solder again if pattern is damaged or * Check whether there is any damaged parts of PCB pattern.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error Information code Meaning SOLUTION Disconnect power . Open the back cover. Check whether harness has been connected with door lock switch and motor. Confirm whether resistance value of door lock motor is normal.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error “C-d1” * Disconnect power. * Disconnect harness connected with Lock motor. * Lock motor micro switch check (com-NO) * Replace micro switch or Lock motor.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error Information code Meaning SOLUTION This code occurs if Check whether wire harness of communication Main & Sub. communication between (Main PCB : CN470 , SUB : CN200)
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error Information code Meaning SOLUTION Check whether connector of sub PCB and touch film tail is This code occurs if connected normally. (Sub PCB : CN701 ↔ Touch film)
This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Measure the input voltage at the plug. Check the circuit breaker or fuse for the range (120VAC) circuit. Measure the input voltage at terminal Make sure all wires are connected to the PCB.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting REMEDY SYMPTOM DIAGNOSIS The oven temperature exceeds 400˚F(204˚C) within 10 minutes of Repair or replace the faulty broil or bake relay. room temperature operation. Make sure the harness is wired correctly Repair or replace the harness.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Check the harness and harness Reconnect a loose or disconnected harness or connector (CN201) on the PCB and at the replace a damaged harness.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Check the harness connections at the Reconnect loose connection or replace damaged spark module. harness. Disconnect the spark module terminal for the Check the spark module.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Soft blue flames are normal flames for Cooktop burner NG operation. flames are soft blue This is normal. Soft blue flames with yellow tips are or have yellow tips.
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Control parts No display No display. CN220 Make sure that power cord is connected. Insert the power cord. Check the voltage of the Power Replace the Power cord.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Control parts Touch Keypad is not working properly Touch control keypads are not working properly. Make sure the Door lock feature is Touch the Start/Set keypad not turned on.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Control parts Buzzer does not beep when keypad is touched. Buzzer does not beep when keypad is touched. Faulty buzzer on PCB. Replace the PCB.
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-3 Cooktop parts Cooktop burner not lighted [Gas malfunction] No cooktop burners will light. * Make sure the gas supply valve to * Fully open the gas supply valve.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts Cooktop burners not lighted [Electric malfunction] No cooktop Burners will light. *Plug in the power cord and/or * Make sure there is power to the reset the circuit breaker for the range.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts One cooktop burner not lighted [Electric malfunction] One cooktop burner will not light. Check whether the burner head and Assemble the burner head and cap is properly assembled.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts Gas Leaked Gas Leaked Check gas pipes on back side are properly Assemble the gas pipes on the right assembled. (4 points) position. Assemble the gas pipes on the right Check gas pipes back side of drawer are position.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts The flame looks abnormal. [Yellow tip / Lift flame] 1.78 1.04 1.40 0.83 Yellow tip / Lift flame 1.40 0.83 1.92 1.06 1.01 0.62 Check whether the burner heads and Place the burner heads and caps properly.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts Flame size is too big or too small Flame size is too big or small. Check the orifice nozzle diameter. Replace the orifice nozzle. Reverse the direction of the orifice.
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-4 Oven parts Oven burner will not light [Broil / Bake burner] Oven burner will not light. Turn on the cooktop burners to check whether the gas is Open the gas valve.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too slowly [Electric malfunction] Bake (120VAC) Broil (120VAC) Temp Sensor Oven Temp rises to slowly. Turn on the cooktop burners to check whether the gas is Open the gas valve.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too fast. [Electric malfunction] Oven Temp rises to fast. * Check to see if oven exceeds 400℉(204℃) * Repair or replace the harness. with in 10 minutes of room temperature operation.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too slow or too fast [Gas malfunction] Oven temperature rises too slow or too fast. * Make sure the gas supply valve to the * Fully open the gas supply valve.
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This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven lamp not working Oven lamp is not working. * While holding the oven door open, * Make sure the control lockout feature press and hold the lockout keypad for is not turned on.
This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6. PCB Diagrams 6-1 Explanation of Touch Keypad NX58R9311S* Touch Keypad Touch control panel allows user to operate the oven, oven lamp, clock and timer operation by touching the control panel in the front.
This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6-2 Explanation of NX58R9311S* Main PCB parts 21 22 7 8 9 10 11 12 13 14 Parts Part Name Funtion and Rule Number This is relay which control source of DLB, Bake, Broil, (Conv.
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This document can not be used without Samsung’s authorization. 6. PCB Diagrams Parts Part Name Funtion and Rule Number Cooling Fan Motor (Upper) RY213 This is relay to control Cooling Motor which is in upper cavity. Relay Warming Center Heater...
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This document can not be used without Samsung’s authorization. 6. PCB Diagrams ▶ CN203 1. CONV. FAN UPPER 2. NC ▶ T203 3. OVEN LAMP UPPER 1,2. BROIL HEATER ▶ CN202 4. NC 1. COOLING MOTOR (HIGH) 5. DOOR LOCK MOTOR ▶...
This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6-3 Explanation of NX58R9311S* Display PCB parts Parts Part Name Funtion and Rule Number CN240 Option Connector Not Used (Not Inserted) CN180 HASS This is connector for HASS (Smart Service)
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This document can not be used without Samsung’s authorization. 6. PCB Diagrams ▶ CN200 1. UART-OVEN-TX-PANEL-RX 2. UART-OVEN-RX-PANEL-TX 3. NX 4. INT ▶ CN180 5. TOGGLE 1. 5V 6. OTN-ENABLE 2. GND 7. 5V-MAIN SMPS 3 HASS-BOOT 8. GND 4. HASS-MICOM-RX 9.
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