TABLE OF CONTENTS PRODUCT FEATURES 42 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis™ Function SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 45 MAINTENANCE Cleaning the Exterior PRODUCT OVERVIEW Cleaning the Interior Exterior Parts Seasonal Maintenance and Storage Interior Parts Clogged Drain Air Gap or...
This efficient drying system does not use a heating element during the drying process resulting in superior energy efficiency and gentle care for dishes. LG ThinQ Download the new LG smart phone app to set options, self-diagnose and troubleshoot problems with the appliance, and other useful features. This function uses Wi-Fi.
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
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• Do not grasp the power supply line or touch the appliance controls with wet hands. • Do not modify or extend the power cable. • If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
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SAFETY INSTRUCTIONS • Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the appliance is used near children. • Do not tamper with controls. • In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
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SAFETY INSTRUCTIONS MAINTENANCE • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts. • Do not disassemble or repair the appliance by yourself. •...
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SAFETY INSTRUCTIONS CAUTION To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Install the product on a firm and level floor. •...
• Do not remove the safety cover at any time. • To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the factory. • You may find water droplets or water spots from this process inside your new dishwasher.
10 PRODUCT OVERVIEW Interior Parts Top Wash Impeller Upper Spray Arm Lower Spray Arm Filtration System Detergent and Rinse Aid Dispenser Drying Vent Cover Tub Light (some models) Cutlery Rack (some models) Upper Rack Silverware Basket Lower Rack (appearance may vary) NOTE •...
INSTALLATION INSTALLATION Installation Parts and Tools Parts not Provided Electrical cable Water supply tube Fittings for tube Coupler Electrical tape Air gap Wire nuts for Hose clamp UL approved 16-gauge wiring strain relief Tools Needed Flat-blade Phillips Hole saw Electrical drill Gloves screwdriver screwdriver...
12 INSTALLATION Installation Overview Preparing Cabinet Opening Leveling the Dishwasher Preparing Electrical Wiring Securing the Dishwasher to Countertop Preparing Water Supply Connection Connecting the Drain Hose Preparing the Dishwasher Connecting Water Supply Removing Lower Cover Connecting Power Sliding the Dishwasher into Cabinet Final Check Product Dimensions Back view...
INSTALLATION Preparing Cabinet Opening To allow for proper clearance of plumbing and electrical, use the template included with the This dishwasher is designed to fit a standard literature to determine the clearance on the dishwasher opening. An opening may be needed side of the cabinet where the cabinet meets on both sides to route plumbing and electrical the back wall.
INSTALLATION Preparing Dishwasher Removable Shipping Brace The rear shipping brace can be removed if additional clearance is needed when installing the dishwasher WARNING under a low countertop. • Do not remove safety cover . Removal can result in fire, electric shock or death. Releasing Drain Hose Remove the twist tie holding the drain hose to the back of the shipping brace.
16 INSTALLATION Attaching Installation Removing Packing Materials from the Brackets Interior Remove all packing materials from the interior of the For countertops made of wood or other material dishwasher before installing the appliance. that will not be damaged by drilling, use the metal installation brackets provided.
INSTALLATION Sliding Dishwasher into NOTE • Open the door and grab the body frame and the Cabinet Opening top front opening of the tub to move or lift the dishwasher. CAUTION • Do not pull or lift the dishwasher using the handle .
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18 INSTALLATION Make sure the drain hose is straight before Remove the tape from the water supply line and feeding the end of it through the hole for the the electrical cable. water supply. As you slide the dishwasher into the opening, you will want to slowly pull on the drain hose from inside the cabinet to take up some slack.
INSTALLATION Connecting Water Supply NOTE • The best location for the electrical conduit is on the Line and Power right side of the back wall. Re-route the electrical cable before installation if the electrical conduit pipe Connecting Water Supply Line is longer than 3”...
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20 INSTALLATION Insert a strain relief through the hole in the Pair the white, black, and green wires to the junction box. Tighten the ring nut to secure it matching colored wires from the dishwasher. in place. Then twist on the provided wire nuts tightly to connect the corresponding wires.
INSTALLATION Connecting Drain Hose Connecting to Disposal without Air If the end of the drain hose does not fit the drain line, use a heat and detergent resistant adapter The height of the drain hose end must be at least 12” (not supplied).
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22 INSTALLATION Attach the drain hose to the disposal with the Attach the drain hose to the waste tee with hose clamp provided. Move the hose clamp the hose clamp provided. Move the clamp into position and tighten it with a flat-blade into position and tighten it with a flat-blade screwdriver.
INSTALLATION Leveling Dishwasher With the lower rack removed, place a level on the inside wall of the tub to check that the dishwasher is level from side to side. Check that the dishwasher is level and adjust the leveling feet if necessary. •...
24 INSTALLATION Adjusting Leveling Feet Adjusting Rear Leveling Foot • Use a Phillips screwdriver to adjust the rear leveling Adjust as needed until the dishwasher is completely foot and the rear of the tub using the center screw leveled. at the base of the appliance in the front. •...
INSTALLATION Securing Dishwasher to Securing Dishwasher to Cabinet Frame Cabinet Opening Remove the 2 plastic caps from the mounting bracket access holes. There are 2 options for securing the dishwasher. If the countertop is made of wood or a material that can safely be drilled into, secure the dishwasher to the countertop with the provided brackets.
26 INSTALLATION Final Installation Check CAUTION Check if the dishwasher is properly installed. • Only install the lower cover provided with the Turn on the circuit breaker. dishwasher. Do not install cabinet baseboard as it may cause noise and leakage. Turn on the house water supply.
OPERATION OPERATION Select the Cycle and Options Select the cycle and options that best fit the load by referring to the Cycle guide. The display Using the Appliance will show the estimated time for the cycle and options selected. Before Using the Appliance •...
28 OPERATION Control Panel Power : Control Lock • • Press the Power button to turn power on and - The Control Lock feature helps prevent off. settings from being changed during a cycle. Selecting this feature locks all of the buttons, •...
OPERATION Cycles Download Cycle Use a dedicated cycle downloadable via Wi-Fi or Select your desired cycle. NFC. Auto NOTE • Only the cycle code for the current Download cycle This cycle senses the soil amount and soil toughness appears on the appliance. See the smartphone app and is optimized to achieve the best cleaning.
30 OPERATION Options High Temp Raises the main wash temperature to improve Select the desired cycle button and then select the cleaning. options for that cycle. Extra Dry Dual Zone Select the Extra Dry option for better drying This option automatically sets the spray intensity to performance.
OPERATION Cycle/Option Guide The cycle guide below shows the available options for each cycle. Machine Cycle Auto Heavy Delicate Normal Turbo Express Rinse Clean Soil Level all levels heavy light all levels heavy light light 13.1- 9.2- 20.1 L 26.9 L 19.7 L 19.5 L 27.5 L...
32 OPERATION Loading the Dishwasher Loading the Lower Rack The extra tall tub allows loading of dishes, pans, or Loading 10 Place Settings other utensils up to 14" high. For effective washing performance, always follow the following instructions. • Remove large particles of food debris from plates including bones etc.
OPERATION Folding Down the Lower Tines Loading Pots & Bowls Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes. Case 1 Case 2 NOTE • The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown.
34 OPERATION Loading the Silverware Silverware Loading Tips: Basket • For best cleaning results, use the top separators in the basket when loading silverware. The separators The silverware basket has separators to avoid will prevent nesting of silverware. scratching and tarnishing of delicate silverware. •...
OPERATION Loading the Upper Rack Upper Rack Loading Tips: • Place cups and glasses in the rows between the Loading 10 Place Settings rack tines. Placing them over the rack tines can lead to breakage and water spots. • To avoid chipping, do not let stemware touch other items.
36 OPERATION Removing and Replacing Cup Racks Folding Down the Upper Tines (On Some Models) Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes. The left and right cup racks are interchangeable and can be removed. Slide cup rack down into its closed position.
OPERATION Height Adjustable Upper Rack WARNING The upper rack adjusts up and down. Raise the upper rack to allow items up to 14" tall in the lower • Before adjusting, ensure the rack is empty of all rack. Lower the upper rack to allow dishes up to 12" dishes.
38 OPERATION Loading the Cutlery Rack (On Removing the Snap-In Gliding Upper Some Models) Rack These instructions are for models with snap-in rack The cutlery rack is best suited for flatware and most supports rather than wheeled rack supports. cooking or serving utensils. It can also fit small prep bowls and lids.
OPERATION Height Adjustable Tray (On Some Models) The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery of different sizes. Remove dishes before adjusting the tray. Adjust the tray by sliding the lever. Removing the Cutlery Rack The entire cutlery rack can be removed if more space is needed on the upper rack for larger items.
40 OPERATION Adding Cleaning Agents WARNING Adding Detergent to the Dispenser • Dishwasher detergent and rinse aid contain • Remove the label on the dispenser prior to running chemical components, like all other household the dishwasher for the first time. detergent.
OPERATION Adding Rinse Aid to the Dispenser Rinse Aid Dispenser Adjustment The Rinse Aid indicator appears in the display when The dispenser has five adjustment levels. The more rinse aid is needed. dishwasher is programmed at the factory for a rinse aid dispenser level of 2.
• This feature is only available on some models. LG ThinQ Application Features Before Using LG ThinQ Application Monitoring Use a smartphone to check the strength of Check the current status, cycle, options, running the wireless router (Wi-Fi network) near the time and cycle end time for the appliance on a appliance.
Change the security protocol (WPA2 is recommended) and register the product again. • Reorient or relocate the receiving antenna. Installing LG ThinQ Application • Increase the separation between the equipment and the receiver. Search for the LG ThinQ application from the •...
• Launch the LG ThinQ application and select the LG Electronics will also provide open source code Smart Diagnosis feature in the menu. Follow to you on CD-ROM for a charge covering the cost the instructions for audible diagnosis provided in...
MAINTENANCE MAINTENANCE Cleaning the Interior • Clean the interior of the dishwasher periodically with To maintain performance and prevent trouble, it is a soft, damp cloth or sponge to remove food and important to check the outside and inside of the dirt particles.
46 MAINTENANCE Clogged Drain Air Gap or In-Sink Disposal Check the drain air gap or in-sink disposal if the dishwasher is not draining well. Cleaning the Air Gap Turn off the dishwasher. Remove the air gap cover and the plastic cap underneath it.
MAINTENANCE Cleaning the Filters WARNING Remove the lower rack and position the bottom • Be cautious of sharp edges when handling the spray arm so a wider vee is open to the front. stainless steel filter. Turn the inner filter counter-clockwise and take out the assembled inner filter and stainless steel filter.
48 MAINTENANCE Cleaning the Spray Arms Remove food particles by rinsing or shaking the spray arm. If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to improper water spray. If any food residue blocks the spray arm holes, It is recommended that the spray arms be cleaned remove it with a pin or any sharp tool.
LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins.
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50 TROUBLESHOOTING What is the hybrid drying system? The dishwasher does not rely on a heating element for the drying process; instead, it relies on the heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture in the tub into humidity.
For further assistance, there are videos and tutorials available through the LG.com website. On the www.lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Select a product category and then pick a topic or search a Scan this QR code to quickly access the keyword.
52 TROUBLESHOOTING Before Calling for Service The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service.
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TROUBLESHOOTING Problem Possible Cause & Solution Combination of excessive detergent and hard water. Cloudiness on glassware. • Use less detergent and use a rinse aid to minimize the problem. Aluminum items rubbing dishes during cycle. Black or gray marks on dishes.
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The password for the Wi-Fi that you are trying to connect to is incorrect. • Find the Wi-Fi network connected to yoursmartphone and remove it, then registeryour appliance on LG ThinQ. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Finetwork.
• Make sure that the appliance is properly leveled. Water leakage • Turn off the water supply to the dishwasher and call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada). • The dishwasher makes an alert sound for 10 seconds, and runs the drain pump intermittently.
Should your LG Dishwasher fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S.
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• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG. • Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
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TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION For additional product information, visit the LG website at http://www.lg.com For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000. For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813...
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If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
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Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to...
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com...
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