Samsung Sprint SPH-N400 Manual
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Samsung Sprint SPH-N400 Manual

Samsung Sprint SPH-N400 Manual

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Summary of Contents for Samsung Sprint SPH-N400

  • Page 1 SPH - N400...

  • Page 2: Pcs Service

    PCS Service www.sprintpcs.com Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint and the diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks are property of their respective owners. Printed in the U.S.A.

  • Page 3: Table Of Contents

    Table of Contents How to Use This Guide....... i Getting Advanced Phone and Service Information ..ii 1.
  • Page 4 8. Changing Your Phone’s Settings ..... . . 15 Changing the Greeting ......... . 15 Adjusting the Ringer and Key Beep Volume .
  • Page 5 15. Performance and Safety ......27 Important Information About Your Phone and Service ....27 Maintaining Safe Use of and Access to Your Phone .

  • Page 7: How To Use This Guide

    How to Use This Guide Welcome — you’ve made the right choice The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider – clear calls, easy-to-understand service plans and self-servicing options for managing your account.

  • Page 8: Getting Advanced Phone And Service Information

    Getting Advanced Phone and Service Information This guide covers the basics, but your phone is capable of performing a variety of advanced services. To learn to use all the advanced features of your phone and service, visit and log on. Then click on “Claire's Directory www.sprintpcs.com for Service Solutions.”...

  • Page 9: Getting Started

    Getting Started Activating and Using Your Sprint PCS Service...

  • Page 10: Have These Things Ready Before You Call To Activate

    Have these things ready before you call to activate • Your PCS Phone. Make sure it’s fully charged. • Your Social Security number or your driver’s license number • Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number) •...

  • Page 11: Setting Up Your Service - You Choose The Way

    Setting up your service — You choose the way The two fastest ways: • Visit us online at activate.sprintpcs.com • From your Sprint PCS Phone, press You can also: • Use a phone other than your Sprint PCS Phone – dial 1-888-715-4588 Sprint PCS Service Areas...

  • Page 12: Your Pcs Account Password

    Your PCS Account Password My account password is: ________________________ You’ll use this number when managing your account on . Your default password is the last four www.sprintpcs.com digits of your Social Security number. Finding your phone’s ESN If you set up service using your PCS Phone, the network automatically communicates the ESN to us.
  • Page 13 Sprint PCS Clear Pay Program (T hi s s e cti o n ma y no t a ppl y t o y ou. If n o t, s k i p to s e c ti on 7 . ) □...

  • Page 14: Understanding Your Pcs Service Plan

    • The first time your service has been turned off you will be connected to a live PCS Clear Pay Program Specialist who will explain why your service has been turned off. You will be asked to pay your balance to get service turned on (payment will be credited and service turned back on within 12 hours).
  • Page 15 Data Usage Your plan includes data. Data included in plan: ______ megabyte sent or received Data overage: ______/ megabyte sent or received Your plan includes data and you have opted to subscribe to an additional data plan at $______ per month. This additional plan includes ______ megabytes of data sent or received.
  • Page 16 Data Usage Sprint PCS Advantage Agreement: I have agreed to a Sprint PCS Advantage Agreement. ___ 1 Year ___ 2 Year I have opted not to sign a Sprint PCS Advantage Agreement. $______ Monthly fee Additional Options I chose to subscribe to: PCS Voice Command at $______ per month PCS Add-a-Phone at $______ per month PCS to PCS Calling at $______ per month...

  • Page 17: Your New Pcs Phone Number And User Name

    Your new PCS Phone Number and User Name PCS Phone Number ________________________________________ PCS User Name ________________________________________ Your user name is automatically assigned to you. Your user name, which resembles an email address (for example, name@sprintpcs.com), is used with PCS Email and 2-way messaging services.

  • Page 18: Understanding Your Pcs Invoice

    Understanding Your PCS Invoice • Your first invoice will arrive within a few days. • Your first invoice will reflect the following charges: Your first full month of service, which is your monthly recurring charge of $______ Additional charges such as taxes, roaming, voice or data overage, or premium data services Charges for additional options you opt to subscribe to: $______...
  • Page 19 Visit www.sprintpcs.com Once you log on, you can: • View the details of your PCS Service Plan • Find out how many minutes you have used and how many minutes are remaining in your plan • View your current and previous three months invoices, including the call detail •...

  • Page 21: Basics Of Your Pcs Phone

    Basics of Your PCS Phone...

  • Page 22: Your New Pcs Phone

    Your New PCS Phone Section 2 Your New PCS Phone...

  • Page 23: Your Phone's Features

    Your Phone’s Features (located in the upper back corner of the 1. Headset Jack: phone.) Allows you to plug in an optional headset for safe and convenient hands-free conversations. This icon represents the signal 2. Signal Strength Indicator: strength by displaying bars. The more bars displayed, the better the signal strength.
  • Page 24 This connector is used to 9. Accessory Interface Connector: connect any available accessory cables to your phone. The speaker allows you to hear the other caller and 10. Speaker: the different ring tones and sounds offered by your phone. The antenna allows you to send and receive calls 11.

  • Page 25: Viewing The Display Screen

    Enters the pound [#] character for calling 18. Space/Pound: features. In text entry mode, press to enter a space. The Microphone allows the other caller to hear 19. Microphone: you clearly when you are speaking to them. The power interface connector is 20.
  • Page 26 indicates that position location is active. indicates that position location is inactive. indicates that TTY option is On. indicates that your phone is roaming. indicates that your phone is in security mode. indicates that an alarm is set on your phone. indicates that the ringer is set at a level between 1-8.

  • Page 27: Turning Your Phone On And Off

    Turning Your Phone On and Off Turning Your Phone ON Fully extend the antenna to receive the best reception. Press for a few seconds. The phone will display “Looking for Service” until it locates a signal, then it will automatically enter Standby mode —...

  • Page 28: Using The Battery And Charger

    Using the Battery and Charger Installing and Removing the Battery Hold the battery so that the metal contacts on the base of the battery line up with the metal contacts on the base of the phone. Place the battery on the back of the phone with the top of the battery about 1/4 inch to 1/2 inch from the battery latch.

  • Page 29: Charging The Battery

    Lift the battery away from the phone. Charging the Battery It is vital that you use only the PCS-approved Travel Adapter specifically designed for your phone. Use of unauthorized accessories could damage your phone and invalidate your warranty. To use the travel adapter provided with your phone: Plug the adapter in the wall and the other end into the power interface adapter on the phone.

  • Page 30: Making And Answering Calls

    Making and Answering Calls Making Calls Make sure your phone is on. Enter a phone number. If you make a mistake while dialing, press to erase one digit at a time. Or, press and hold to erase the entire number. Press When you’re finished, close the flip or press Answering Calls...

  • Page 31: Controlling Your Roaming Experience

    Controlling Your Roaming Experience Your phone is tri-mode, which means you can make and receive calls while on the Sprint Nationwide PCS Network and you can also roam on other digital networks where we’ve implemented roaming agreements with other carriers. To learn more about roaming, visit www.sprintpcs.com Your phone has several features that let you control your...

  • Page 32: Call Guard

    Call Guard Reminds you when you are making or receiving a roaming call and requires you to take additional steps before placing or answering it. These additional steps are not required when you make or receive calls while on the Sprint Nationwide PCS Network. To Turn Call Guard On From main menu, press Settings...

  • Page 33: Internal Phone Book

    Internal Phone Book Saving Phone Numbers From the main menu, enter a phone number. Press Press Save *The screen is displayed. Press to enter Add New Name a new name or scroll through the phonebook to select an existing name. Press to add the additional number to the selected entry.

  • Page 34: Finding Phone Numbers

    Finding Phone Numbers Enter one to four digits and press Press Find If you enter more than four digits, press “Menu”, “Three” for Note: Find. A list of possible matches is displayed. Select the desired entry and press To dial the number, press Making a Call From Your Internal Phone Book Press the navigation key up.

  • Page 35: Changing Your Phone's Settings

    Changing Your Phone’s Settings Changing the Greeting From the main menu, press Settings Press Display Press Greeting Select and press User Name Custom If you selected , enter a new name and press Custom Adjusting the Ringer and Key Beep Volume From the main menu, press Settings Press...

  • Page 36: Sending And Receiving Messages

    Sending and Receiving Messages Setting Up Voicemail Press and hold Follow the system prompts to create your pass code and record your greeting. Retrieving Voicemail Messages Press and hold . Follow the system prompts. Accessing Voicemail From Another Phone Dial your PCS Phone Number. Press when voicemail answers.

  • Page 37: Pcs Service Features

    PCS Service Features Call Waiting To respond to an incoming call while you’re on a call The screen displays the incoming call and a tone is heard. Press to accept the call and place your existing call on hold. To switch between callers, press When finished, you can press If you press END with a caller on hold, the current call is Note:...

  • Page 38: Three-Way Calling

    To deactivate Press Press . A tone is heard that confirms the deactivation of Call Forwarding. Three-Way Calling Talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
  • Page 39 You’ll hear a tone followed by the prompt “Ready.” Say “Add Name” to begin setting up your Personal Address Book. Making a call with PCS Voice Command Press You’ll hear a tone followed by the prompt “Ready.” After the prompt, say “Call” and the name of the person or the number you want called.

  • Page 40: Pcs Vision

    PCS Vision PCS Vision To sign up for PCS Vision services or access complete instructions, visit where you may www.sprintpcs.com/manage view the complete phone user’s guide or take a tutorial. Getting Started With PCS Vision Press Wireless Web Confirm the browser charges by pressing From the home page, select the site you want or choose More to view additional sites.

  • Page 41: Your Phone's Pcs Vision Capabilities

    Your Phone’s PCS Vision Capabilities The following information will help you understand your phone's exciting PCS Vision capabilities. To learn how to use all the advanced features of your phone, visit and sign in. You'll be able to download www.sprintpcs.com your phone's complete user guide.

  • Page 42: Pcs Vision Symbols On Your Screen

    PCS Vision Symbols on Your Screen indicates that 3G functionality is active. indicates that 3G functionality is dormant or inactive. indicates that you are receiving information. indicates that you are sending information. PCS Vision Billing Information See your service plan for details on PCS Vision billing. Section 12 22 Your Phone’s PCS Vision Capabilities...

  • Page 43: Your Phone's Special Features

    Your Phone’s Special Features With PCS you can express your personality with an array of downloadable ringers, graphics, and screensavers. You can also download and play great games individually on your handset or play others using the web. Downloading Ringers and Graphics To download an available ringer or graphic to your phone: Press Downloads...

  • Page 44: Assigning Downloaded Ringers And Screen Savers

    The number of ringers, graphics, screen savers, and games Note: that can be downloaded vary depending on the size of the files and memory available in the phone. When your memory becomes full, a message is displayed on the screen. Assigning Downloaded Ringers and Screen Savers Downloaded ringers and screen saver may be assigned directly from the Downloads menu and are also available through the...

  • Page 45: Accessories For Your Phone

    Accessories for Your Phone Standard Battery Provides up to hours continuous talk time or up to hours continuous standby time. Vehicle Power Adapter Charges your phone in your vehicle using the cigarette lighter adapter. Travel Adapter Compact and lightweight, it’s a convenient way to charge your phone while traveling.

  • Page 46: How To Order

    USB Data Cable Allows you to transfer information to and from the handset via the USB interface connector. Zero Install Hands-Free Car Kit Allows you to operate your phone, while keeping your hands free so you can drive safely. It also charges the battery. PCS Wireless Web Connection Kit Lets you link your phone to a laptop PC, handheld or palm-sized...

  • Page 47: Performance And Safety

    Performance and Safety Important Information About Your Phone and Service Keeping Tabs on Signal Strength The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon.

  • Page 48: Maintaining Safe Use Of And Access To Your Phone

    standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protections and Measurements (NCRP). Maintaining Your Phone’s Peak Performance There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.
  • Page 49 Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Do not take notes or look up phone numbers while driving. Dial sensibly and assess the traffic; if possible, place calls when stationary or before pulling into traffic.
  • Page 50 Note: Always turn off the phone in health care facilities and request permission before using the phone near medical equipment. Turning Off Your Phone Before Flying Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground.

  • Page 51: Caring For The Battery

    hurt themselves and others, damage the phone or make calls that increase your phone bill. Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery’s performance. Use only Sprint approved batteries and charging accessories. These chargers are designed to maximize battery life.

  • Page 52: Acknowledging Special Precautions And The Fcc Notice

    Note: For safety, do not handle a damaged or leaking LiIon battery. Acknowledging Special Precautions and the FCC Notice FCC Notice This phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated.

  • Page 53: Terms And Conditions & Warranty Information

    Terms and Conditions & Warranty Information Terms and Conditions of Services (Effective as of August 1, 2002 until replaced) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. For the most current version of the terms and conditions, please visit our Web site at or call PCS Customer Service Solutions www.sprintpcs.com...
  • Page 54 Provision of Service. Your purchase of PCS Phones or other equipment does not mean that we must provide Services to you. We may decide not to provide Services to you for any lawful reason. We may request that you provide us with any information we reasonably require to determine whether you qualify for Services.
  • Page 55 Plan may require that you make a deposit, prepayment, or a series of deposits or prepayments, or be subject to an account spending limit, before Services are activated or maintained. Changing Service Plans. If you are on a Non-Term Service Plan, you may change to a different Service Plan for which you qualify.
  • Page 56 Phone Activation Fee. You may be required to pay a non-refundable phone activation fee when you activate a new Number, have us switch a Number to a different phone, have your current Number changed, we activate a different phone on your existing account or your Service Plan says so.
  • Page 57 generation services. Data packet usage will be measured in kilobytes and will be rounded up to the next whole kilobyte. Kilobyte usage will be rounded up to the next full cent. Rounding up will occur at the end of each separate session or each clock hour (at the top of each hour), if the session spans more than 1 clock hour.
  • Page 58 and applicable long distance charges will be applied to the entire length of a completed call initiated from PCS Voice Command. Using Directory Assistance to input names into your PCS Voice Command address book will incur additional charges. Details on charges for the PCS Voice Command feature can be found in the marketing materials for this feature, by visiting or by calling PCS Customer Service Solutions.
  • Page 59 pictures, games and other content. We may impose a dollar or other limit on use of Premium Services including a limit the amount of Premium Service charges that you will be allowed to incur in a specific timeframe (month, week, day, or other time period). We may suspend your use of Premium Services without prior consent or notice if we have reason to suspect fraudulent or unauthorized use of your Premium Services account, but we make no assurances that we will suspend your account.
  • Page 60 Disputed Charges. You must raise any dispute that you have about any charges invoiced to you within 15 days of the date of the invoice or you have accepted the invoice. You may notify us of any dispute by notifying PCS Customer Service Solutions.
  • Page 61 prorated to the date of termination, and (ii) you will not receive a credit or refund for any unused minutes in your Service Plan. Account Spending Limit. If we agree to provide Services to you on an Account Spending Limit basis, we will tell you your Account Spending Limit before we start Services to your Number, or as reasonably practicable after the limit is imposed.
  • Page 62 certain ways. You must pay all charges for Services whether or not your Services are suspended or terminated. Deposits. If we require a deposit for you to establish or keep Services, we will hold the deposit as partial guarantee of payment for Services. We may change the deposit amount at any time to reflect revised estimated monthly charges based upon your usage.
  • Page 63 information. PCS Wireless Web Services and Voice Portal calls may not be available when you are roaming off the Sprint Nationwide PCS Network. PCS Wireless Web Services are not available to you if you are on a PCS Prepaid Service Plan. If you receive Services on an Account Spending Limit basis, you may be limited in the PCS Wireless Web and Voice Portal Services available to you.
  • Page 64 address and other information about you in connection with your Internet usage. Your accessing of, or use of, third party sites or services accessible PCS Vision Services may require the disclosure of information about you, subject to the policies of those sites and services. You consent to receiving advertising, warnings, alerts and other messages, including broadcast messages.
  • Page 65 Interruption of Service. We may give credit for a continuous interruption of Services for more than 24 hours on a case-by-case basis. Interruptions caused by your negligent or willful actions, or by failure of equipment or service not provided by us, or by causes beyond our reasonable control, do not qualify for credit.
  • Page 66 TTY Access. A TTY (also known as TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. This phone can support TTY services. Pay-Per-Call Service.
  • Page 67 g) any late or failed message delivery; h) any interruption or failure of 911 or E911 emergency services or identification of the Number, address or name associated with any person accessing or attempting to access emergency services from your phone; i) the installation or repair of any products or equipment by parties who are not our authorized employees or agents;...
  • Page 68 MANDATORY ARBITRATION OF DISPUTES. ANY CLAIM, CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR ANY OF ITS' EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN...
  • Page 69 Notices. You may get our current address for written notice by calling PCS Customer Service Solutions. Written notice to you is sent to your last known address in our invoicing records. Written notice is deemed delivered 3 days after deposit in the U.S. mail, postage prepaid, and properly addressed.

  • Page 70: Manufacturer's Warranty

    Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG") warrants to the original purchaser ("Purchaser") that SAMSUNG's Phones and accessories ("Products") are free...
  • Page 71 Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery, (ii) any of the seals on the battery are broken or show evidence of tampering, or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified.
  • Page 72 Warranty, Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product. What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND...
  • Page 73 LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE...
  • Page 74 Product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty. The agents, employees, distributors, and dealers of SAMSUNG are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on SAMSUNG. Accordingly, additional statements such as...
  • Page 75 Notes ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________...

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