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Decorative radiators
Comfortable indoor ventilation
Heating and cooling ceiling
Clean air solutions
Zehnder ComfoConnect PRO
Installer manual
always the best climate

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Summary of Contents for Zehnder Rittling ComfoConnect PRO

  • Page 1 Decorative radiators Comfortable indoor ventilation Heating and cooling ceiling Clean air solutions Zehnder ComfoConnect PRO Installer manual always the best climate...
  • Page 2: Table Of Contents

    6 For the Installer 6.1 ComfoConnect PRO configuration ..........................7 7 Technical specifications 8 ComfoConnect PRO installation 8.1 Installation of the ComfoConnect PRO ........................... 9 8.2 Installation procedures ..............................10 8.3 Controls and LEDs description ............................12 8.4 ComfoConnect PRO setting ............................14 8.5 Maintenance - Service ..............................18...
  • Page 3 This manual provides all the information required for a safe and optimal installation and maintenance of the ComfoConnect PRO. It is also intended as a reference for servicing, so that this can be carried out in a responsible manner. The device is subject to continuous development and improvement. As a result, the ComfoConnect PRO may slightly differ from the descriptions.
  • Page 4: Ce And Ukca Declaration Of Conformity

    The full text of EU declaration of conformity is available on Zehnder website. 2.2 Identification plate The ComfoConnect PRO has a CE and UKCA marking on the identification plate. The identification plate can be found on the bottom side of the device.
  • Page 5: Warranty

    The ComfoConnect PRO has been designed and manufactured to be integrated in “balanced ventilation systems”. Any other use is deemed as an unintended use and can lead to damage to the ComfoConnect PRO or personal injury, for which the manufacturer cannot be held liable.
  • Page 6: Safety Measures

    Make sure that any part of the device cannot come in contact with an unconscious, anaesthetized or incapacitated patient. It is strictly forbidden to cover the device during operation. Personnel training is a responsibility of the manufacturer of the device to which the ComfoConnect PRO will be connected. 5.2 Reference directives Zehnder Group International places the device on the market, equipping and providing it with: CE marking as IT device;...
  • Page 7: For The Installer

    6 For the Installer 6.1 ComfoConnect PRO configuration The standard ComfoConnect PRO configuration consists of: 1 ComfoConnect PRO device; ■ 1 ComfoNet data cable; ■ 1 quick user guide; ■ 1 kit for wall fastening (with screws). ■ PSU 12VDC...
  • Page 8: Technical Specifications

    EN IEC 62311 :2020 Directives and Certification requirements ETSI EN 301 489-1 V.2.2.3 ETSI EN 301 489-17 V.3.2.4 ETSI EN 300 328 v.2.2.2 RoHS Electrical connection ComfoConnect PRO connection Color Codes (cable and connection) CAN_L WHITE CAN_H YELLOW GROUND BLACK...
  • Page 9: Comfoconnect Pro Installation

    8 ComfoConnect PRO installation In order to determine whether the ComfoConnect PRO can be installed in a certain area, the following aspects must be taken into account: the device must be installed in a frost-free space; ■ the device must be mounted only on flat, stable surface.
  • Page 10: Installation Procedures

    1 ComfoNet data cable. ■ 8.2 Installation procedures CAUTION! Do not connect the units to any power supply (be it an internal or external). To install the device properly on wall, follow the procedure below: Step Action Make sure the electric connection is off and the electric power supply is disconnected from the device. Proceed to fasten the device to the destination area, using the relative screws in points (A), indicated in the figure.
  • Page 11 To install the device properly on table/plane surface, follow the procedure below: Step Action Make sure the electric connection is off and the electric power supply is disconnected from the device. Proceed positioning the device taking care to leave enough space around and that the support fit foots (B) have enough grip on the surface.
  • Page 12: Controls And Leds Description

    8.3 Controls and LEDs description On the front cover, five different LEDs indicating the actual working mode of the device are visible. Led and icon meaning are explained in the following table: Led/Icon Meaning ACTIVITY LED - Green ■ Slowly blinks to signal that the system is up and running. POWER LED - Green ■...
  • Page 13 If AP is enabled, the “Internet” LED becomes Blue. WPS button ■ You can easily add ComfoConnect PRO to the home Wi-Fi using the WPS button: by pressing it once and enabling WPS functionality on the router, it should be enough to automatically connect ComfoConnect PRO without having to enter any network password.
  • Page 14: Comfoconnect Pro Setting

    Release the pressure on the button. Repeat the same procedure for the remaining cables. On the upper front part of the ComfoConnect PRO, the Alarm LED will turn red and the Power LED will turn green to indicate correct installation and functioning.
  • Page 15 Just plug a RJ45 cable directly from your router (or switch) to the ComfoConnect PRO. The “Internet” LED should become green if the ComfoConnect PRO gets connected to internet or will stay red if your network is isolated. Once the ethernet cable is connected, the gateway is ready to use.
  • Page 16 First Configuration ■ To configurate the device connection follow the procedure below: Step Action Open a browser and type the address http://comfoconnectpro.local http://10.1.1.1 if the previous address is not working) At the first configuration you will be asked to set a password. This is the password to access the gateway’s configuration panel.
  • Page 17 To confirm the configuration press then “Apply Configuration”. ComfoConnect PRO will restart and will connect to your network. The “Internet” LED should become green if the ComfoConnect PRO gets connected to internet or will stay red if your network is isolated.
  • Page 18: Maintenance - Service

    When Modbus TCP is selected, the IP address of the client is the one displayed in the Network page: it will be shown in the ethernet section if ComfoConnect PRO is connected to the network via ethernet, in the Wi-Fi section otherwise.
  • Page 19: Modbus Rtu

    9.2 Modbus RTU Proceed with the device activation by cables according to the following steps: Step Action Connect the device to the cables as illustrated in the picture. Always comply with the safety regulations, warnings, comments and instructions given in this document. Failure to comply with the safety regulations, instructions, warnings and comments may lead to personal injury or damage to the device.
  • Page 20 Just like on Modbus TCP, the default slave ID is 1 but it can be modified in the value range 1 to 247 in case ID 1 is already assigned. Baud rate, data bits, parity, start bits and stop bits must match the settings used by the master serial port. Available baud rates: Data bits are always 8, start bit is always 1.
  • Page 21: Comfoairq/Flex Exposed Interface

    9.3 ComfoAirQ/Flex exposed interface EN - 21...
  • Page 22 22 - EN...
  • Page 23 ComfoConnectPro Modbus TCP/RTU installation Document Revision: 137 Implemented function codes are: meaning ReadCoils ReadDiscreteInputs ReadHoldingRegisters ReadInputRegister WriteSingleCoil WriteSingleRegister WriteMultipleCoils WriteMultipleRegisters Used data tables are: Table Size Access Discrete inputs 1 bit Read only Coils 1 bit Read/write Input registers 16 bits Read-only Holding registers 16 bits...
  • Page 24: Comfoairq/Flex Request Examples

    ComfoConnectPro Modbus ComfoConnectPro Modbus TCP/RTU installation TCP/RTU installation Document Revision: 137 Document Revision: 137 5.1. ComfoAirQ Request Examples 9.4 ComfoAirQ/Flex Request Examples 5.1. ComfoAirQ Request Examples 5.1.1. Modbus TCP 9.4.1 Modbus TCP 5.1.1. Modbus TCP Read alarm flag Read alarm flag MBAP header Function Starting...
  • Page 25 5.1. ComfoAirQ Request Examples 5.1.1. Modbus TCP Read alarm flag MBAP header Function Starting Quantity Transaction Protocol Length Unit identifier code address identifier identifier 2 bytes 2 bytes 2 bytes 1 byte 1 byte 2 bytes 2 bytes 0x1234 0x0000 0x0006 0x01 0x02...
  • Page 26: Comfoairq Alarm Codes

    ComfoConnectPro Modbus TCP/RTU installation 9.5 ComfoAirQ alarm codes Document Revision: 137 The codes are referred to the Modbus input registers named ActiveError1, ActiveError2, … ActiveError5 6. ComfoAirQ alarm codes Code Description HRU_T_FIRE_ERR Two or more temperature sensors are out of boundaries T_HRU_ERR Temperature too high for HRU T_11_ERR...
  • Page 27 ComfoConnectPro Modbus TCP/RTU installation Document Revision: 137 Filter_ext_ERR The external filter input is high Filter_warning_flag Filters must be ordered now, because the remaining filter lifetime is limited Standby_ERR Standby is active H_21_COMM_ERR Preheater does not communicate reliably T_22_MANUAL_ERR Bypass is manual used. CC_OVERHEAT_ERR ComfoCool is overheated CC_COMP_ERR...
  • Page 28: Waste Disposal

    10 Waste disposal The parts of the packaging that can be recycled are: plastic bag containing screws, plugs and clamp; ■ cardboard for the box. ■ Electrical equipment no longer in use must not be thrown away with normal municipal waste. The substances and materials it contains must be disposed of separately in an appropriate manner.
  • Page 29: Connecting Diagram

    11 Connecting diagram 12 Contacts For support please contact the local Zehnder Service Team. EN - 29...
  • Page 30 Zehnder Group International - Via G. di Vittorio 6 - 41011 Campogalliano (MO), Italy 30 - EN T +39 059 978 62 00 - F +39 059 978 62 01...