Altis Sigma 2024 Owner's Manual

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Sigma, Sigma MX,

Sigma L1e, Sigma L3e

OWNER'S MANUAL

ELECTRIFY

YOUR

FREEDOM

This Owner's Manual contains important safety information.

Read this Owner's Manual carefully before riding and keep

it in a safe place after reading it.

The rider must have a valid driver's license.

www.altispowersports.com

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Questions and answers

Ethan

June 9, 2025

Yellow parking button only works when I pull the throttle. How to fix?

Summary of Contents for Altis Sigma 2024

Page 1 Sigma, Sigma MX, Sigma L1e, Sigma L3e OWNER'S MANUAL ELECTRIFY YOUR This Owner's Manual contains important safety information. Read this Owner's Manual carefully before riding and keep it in a safe place after reading it. The rider must have a valid driver's license. FREEDOM www.altispowersports.com...
Page 3 Introduction Thank you for purchasing ALTIS electric motorcycle. We wish you a safe and enjoyable ride on your future journey! Read this Owner's Manual carefully before operating this vehicle and keep it in a safe place after reading it. It contains instructions on the vehicle's operation, troubleshooting and maintenance, as well as guidelines on how to safeguard yourself and others from trouble and injury.
Page 4: Table Of Contents
Table of Contents 1. Important Information 5. Riding Guidelines Warning Symbols ····································· 4 Pre-Ride Check ······································ 40 Vehicle Warning Labels ···························· 5 Starting the Vehicle ································ 41 Vehicle Information ··································· 7 Riding ····················································· 42 Smartphone App ······································ 9 Braking ··················································· 43 Parking ···················································...
Page 5 Table of Contents 8. Troubleshooting Troubleshooting of Common Malfunctions ··· 62 List of Fault Codes ································· 63 9. Other Information Caring for Your Vehicle ··························· 68 Storing Your Vehicle ······························· 68 Transporting Your Vehicle ······················· 69 10. Specifications 11. Electrical Schematic 12.
Page 6: Important Information
1. Important Information 1.1 Warning Symbols Particularly important information is distinguished in this manual by the following symbols. To ensure your safety and the safety of others, when the following symbols appear, be sure to read their contents carefully and follow the instructions. DANGER Failure to follow the instructions will result in serious injury or death.
Page 7: Vehicle Warning Labels
Important Information 1.2 Vehicle Warning Labels Read all warning labels on the vehicle carefully. These labels contain important safety information that must be observed while riding. High-temperature High-voltage warning label warning label Discharge port high-voltage warning label Charging port warning label...
Page 8 Important Information Safe riding warning label 1 Safe riding warning label 2 Chain/Tire pressure/Load warning label...
Page 9: Vehicle Information
Important Information 1.3 Vehicle Information The frame number, product plate and motor number are unique identifications of your vehicle. These are required when registering your vehicle. They may also be required by your dealer when ordering replacement parts. Refer to the illustrations below to find the information on your vehicle. Frame Number Product Plate The frame number is located on the right side of the...
Page 10: Motor Number
Important Information Motor Number The motor number is located at the rear of the motor. Motor number...
Page 11: Smartphone App
Important Information 1.4 Smartphone App You can use the app installed on your smartphone to register and manage your vehicle. App features may be updated with new versions of the app. For iOS devices, search for "Hicycle" in App Store to download. For Android devices, scan the QR code below to download and install the app.
Page 12: Safe Riding
2. Safe Riding 2.1 Safety Guidelines Gloves Full-finger leather gloves with abrasion resistance As the owner, you are responsible for operating the vehicle are recommended. safely and properly. Each rider should be familiar with the Boots following requirements before riding the vehicle. Wear protective boots that fit well without affecting •...
Page 13 Safe Riding Tips for Safe Riding If You are Involved in a Crash Make sure that you are physically fit and mentally focused Personal safety is your top priority. If you or anyone else before riding. Do not drink alcohol or take medication has been injured, take time to assess the severity of the before or during riding.
Page 14 Safe Riding Braking System This vehicle uses a high-voltage lithium Observe the following guidelines: battery. Improper handling during an accident may result in serious injury • Avoid excessive emergency braking. DANGER or death. Sudden braking may cause tires to slip and reduce the vehicle's stability.
Page 15: Loading Guidelines
Safe Riding Accessories and Modi cations Loading Guidelines This vehicle is designed for one rider only. Do not carry Modifications to this vehicle are strictly prohibited. any additional passenger to avoid accidents. Modifying your vehicle may also void your warranty and Maximum load capacity: 100 kg.
Page 16: Vehicle Overview
3. Vehicle Overview 3.1 Main Components Left handlebar switch Instruments Right handlebar switch For Sigma Throttle grip L1e and Seat Sigma L3e Rear fender models only. Rear shock absorber Rider footrest Kickstand 10 Front fender 11 Rear turn signal light 12 Tail light 13 License plate light 14 License plate holder...
Page 17 Vehicle Overview 15 Right brake lever For Sigma L1e and (brake switch) Sigma L3e 16 Left brake lever models only. (brake switch) 17 Headlight/Position light 18 Front shock absorber 19 Front disc brake pad 20 Rear disc brake pad 21 Chain 22 Front turn signal light...
Page 18: Electrical Components
Vehicle Overview 3.2 Electrical Components USB charging port Power battery charging port Power battery Kickstand power-off switch Motor DC - DC converter Tilt switch Backup power switch 10 Horn...
Page 19: Handlebar Switches
Vehicle Overview 3.3 Handlebar Switches Mode switch R (reverse mode), ECO (economy mode), NORMAL (normal mode), SPORT (sport mode), RACE (race mode) +: plus key Start switch Lighting switch Instrument setting button Press this switch to enter High beam on -: minus key riding mode after the vehicle Low beam on...
Page 20: Instruments
Vehicle Overview 3.4 Instruments Main Screen Mode display OBD display High beam Right turn signal light Left turn signal light Position light Battery level Instantaneous current Instantaneous speed Displayed when using the NFC card to start. (Refer to page 34) Single-trip mileage READY indicator Total mileage...
Page 21: Malfunction Indicator
Vehicle Overview Malfunction Indicator Motor malfunction indicator Electronic control malfunction indicator Kickstand indicator Battery malfunction Fault code display indicator (Refer to page 63) Energy retrieving Low battery symbol and level indicator display When the vehicle is powered on, all the indicators will briefly light up and then turn off. NOTICE If any of the above indicators fails to operate as described, contact your authorized dealer for troubleshooting.
Page 22: Nfc Cards And Spare Mechanical Keys
Vehicle Overview 3.5 NFC Cards and Spare Mechanical Keys Operating Range The operating range of the NFC card is within 30 mm of the Your vehicle is equipped with two NFC cards (one main card (red), NFC reading area. one secondary card (black)) and two spare mechanical keys. The NFC wireless communication system may not work properly under the following conditions.
Page 23: Charging Ports
Vehicle Overview • Do not burn the card. • The use of any model remote controllers is prohibited • Do not wash the NFC card in an ultrasonic cleaner. within a 5,000 m radius from the center of an airport •...
Page 24: Usb Charging Ports
Vehicle Overview Precautions for Use USB Charging Ports • Handle the USB charging plug carefully. Do not shake There are two USB charging ports located on the right side the plug side to side or up and down while inserting or of the instruments and in front of the seat (see illustration).
Page 25: Kickstand Power-Off Switch
Vehicle Overview 3.7 Kickstand Power-Off Switch 3.8 Seat This vehicle is standardly equipped with a kickstand The seat lock is located under the rear of the vehicle. power-off switch. If the kickstand is not retracted, the Press the seat lock cover to pop it open, insert the spare motor will not operate, and the vehicle cannot be used.
Page 26: Operating Guidelines
4. Operating Guidelines 4.1 Instrument Settings The instrument offers Day, Night and Automatic screen theme modes, and supports both English and Spanish for user settings. Day mode and English are used for illustration in this manual. The instrument lights up when the vehicle is powered on. Confirm that the vehicle is in P mode, and then you can perform relevant operation settings.
Page 27: Vehicle Settings
Operating Guidelines 4.1.1 Vehicle Settings Gear Ratio Setting Navigate to the "Vehicle Settings" menu, select "Gear Wheel Size Setting Ratio", and press the "M" key. After password verification, Navigate to the "Vehicle Settings" menu, select "Wheel enter the settings page. Use the "+" or "-" keys to Size", and press the "M"...
Page 28: Throttle Setting
Operating Guidelines Throttle Setting Torque Limit Navigate to the "Vehicle Settings" menu, select "Throttle Navigate to the "Vehicle Settings" menu, select "Torque Mode", and press the "M" key. After password verification, Limit", and press the "M" key. After password verification, enter the settings page.
Page 29 Operating Guidelines Energy Retrieving Kickstand Switch Enable Control Navigate to the "Vehicle Settings" menu, select "Energy Navigate to the "Vehicle Settings" menu, select "Kickstand Retriving", and press the "M" key. Use the "+" or "-" keys Sensor", and press the "M" key. After password verification, to move the cursor up or down and select the energy enter the settings page.
Page 30 Operating Guidelines Tilt Enable Control Brake Power-Off Enable Control Navigate to the "Vehicle Settings" menu, select "Dumping Navigate to the "Vehicle Settings" menu, select "Tilt Sensor", and press the "M" key. After password verification, Sensor", and press the "M" key. After password verification, enter the settings page.
Page 31 Operating Guidelines A risk alert and confirmation screen will appear after the RACE Gear Enable Control setting, so be sure to read it carefully. Navigate to the "Vehicle Settings" menu, select "RACE Gear", and press the "M" key. After password verification, enter the settings page.
Page 32 Operating Guidelines Riding Information Navigate to the "Vehicle Settings" menu, select "My Vehicle", and press the "M" key to enter the vehicle information display page. The information displayed includes: Avg Speed: average speed Max Speed: maximum speed Run Time: riding time Battery Cycles: battery cycle count Motor Temperature: temperature of motor Controller Temperature: temperature of controller...
Page 33: Display Settings
Operating Guidelines 4.1.2 Display Settings Screen Brightness Adjustment Navigate to the "Display Settings" menu, use the "+" Screen Theme settings or "-" key to move the cursor up or down and select Navigate to the "Display Settings" menu, select "Screen", "Brightness".
Page 34 Operating Guidelines Conversion Between Imperial and Metric Units Riding Information Navigate to the "Display Settings" menu, select "Unit", and Navigate to the "Display Settings" menu, select "Driving press the "M" key to enter the settings page. Use the "+" Information", and press the "M" key to enter the settings or "-"...
Page 35: Instrument Information
Operating Guidelines 4.1.3 Language Selection Instrument information Navigate to the "Display Settings" menu, select "Display The instrument is available in English and Spanish for users Information", and press the "M" key to enter the to choose from. Press and hold the "M" key to access the instrument information list.
Page 36: Nfc Settings
Operating Guidelines 4.1.4 NFC Settings NFC Registration Navigate to the registration and deregistration page for Navigate to the "Display Settings" menu, select "NFC NFC card information, select "Registration" and press the Settings", and press the "M" key to enter the NFC "M"...
Page 37 Operating Guidelines 4.1.5 Seat Lock Control (Reserved Function) NFC Deregistration Navigate to the registration and deregistration page for The instrument supports seat lock control. Press and hold NFC card information, select "Delete" and press the "M" the "M" key to enter the settings list, select "Seat Lock" and key.
Page 38: Bluetooth Connection
Operating Guidelines 4.1.6 Bluetooth Connection 4.1.7 Password Setting Press and hold the "M" key to access the settings information list. The default instrument password is "0000". If you forget Use the "+" or "-" keys to move the cursor up or down, select the password, you may reset it here.
Page 39: Restore Factory Settings
Operating Guidelines 4.1.8 Restore Factory Settings Select "Reset Password" and press the "M" key to display the NFC main card (red) authentication window. Place the NFC main card (red) near Press and hold the "M" key to access the settings the left side of the instrument for authentication (refer to page 41).
Page 40: Bluetooth Function
Operating Guidelines 4.2 Bluetooth Function 4.3 OTA Update When the instrument is powered on and connected to Initial Pairing the smartphone app, the app will confirm the status of After the instrument is powered on, enter the main screen OTA update. After a brief black screen, the instrument to start the Bluetooth connection with your smartphone.
Page 41 Operating Guidelines...
Page 42: Riding Guidelines
5. Riding Guidelines 5.1 Pre-Ride Check Check the tire condition and Tires tread. Inflate or deflate if Page 54 Check the following items every time before you ride your necessary. vehicle to ensure that it is in safe working condition. Kickstand Always follow the check items, maintenance procedures, and Check if it is fully functional.
Page 43: Starting The Vehicle
Riding Guidelines 5.2 Starting the Vehicle 5.2.1 Starting the Vehicle using the NFC Card Place the NFC card near the NFC reading area on the left There are two ways to start your vehicle, as shown below. side of the instrument. When the vehicle receives the NFC If the vehicle is powered on but not used for an unlock signal, the power will be turned on.
Page 44: Riding
Riding Guidelines 5.2.2 Starting the Vehicle using Backup Power 5.3 Riding The backup power switch is located under the seat. Open Before starting, check the traffic around you and use the the seat (refer to page 23) and press the backup power turn signal lights to indicate your intended direction.
Page 45: Braking
Riding Guidelines 5.4 Braking Avoid excessive force or emergency braking (especially when the vehicle When approaching a turn or coming to a stop, reduce is leaning to make a turn), as this may speed and begin braking in advance. cause slipping or turn over. Switch on the turn signal lights in advance and be mindful Braking on wet roads may cause of vehicles and pedestrians around you.
Page 46: Parking
Riding Guidelines 5.5 Parking Do not park the vehicle in a location that could obstruct traffic. Park the vehicle on a solid, flat surface using the kickstand. Make sure that the power is turned off NOTICE If you must park on a slight incline or loose surface, ensure before leaving the vehicle.
Page 47 Riding Guidelines...
Page 48: Battery And Charging
6. Battery and Charging 6.1 Power Battery Do not wait until the battery is fully discharged before charging. It may greatly affect the battery life. This model is equipped with a power battery, which is located at the center of the frame (refer to page 16). Improper use of the power battery may result in electric shock or fire, which may Do not attempt to disassemble or...
Page 49: Battery Installation And Removal
Battery and Charging 6.2 Battery Installation and Removal Locking This model uses a high-voltage lithium battery. Follow the clip relevant safety precautions and proceed with the steps Battery connection plug below. Battery Contact your authorized dealer if you have any questions handle Battery pressure plate during the installation and removal process.
Page 50: Charger
Battery and Charging 6.3 Charger Charger Indicator Lights Store the power battery charger in a place away from No load indicator Red and green flash alternately direct sunlight and rain. Charging Red flashes Battery level indicator During charging, you can check the vehicle's charging Fully charged Green stays on status through the indicator lights on the charger.
Page 51: How To Charge
Battery and Charging 6.4 How to Charge Battery charging port Charging Environment Charge the vehicle in a well-ventilated, dry and shaded place where it is legally allowed. ° ° Ambient temperature: 0 C - 45 Never charge the battery in a damp Charging plug or dewy location, or in areas with flammable or explosive materials, volatile...
Page 52 Battery and Charging • The charger is fan-cooled and may produce some Precautions for Charging noise (sound of airflow from the rotating fan blades), • When charging, insert the plug into the vehicle's which is not a malfunction. charging port first, then into the power outlet. A "pop" •...
Page 53 Battery and Charging In the event of a fire involving the vehicle or battery, follow these guidelines: • If smoke is emitted from the power battery, move away from the vehicle immediately, contact the fire department, and prepare to extinguish any fire. •...
Page 54: Maintenance
7. Maintenance 7.1 Maintenance Schedule Keeping your vehicle in good condition is crucial for your safety, the safety of properties, and the prevention of accidents. Initial Maintenance It is the owner's responsibility to perform maintenance. Items Mileage/km Time/M Remarks Be sure to inspect your vehicle before each ride and Motor perform the periodic checks specified in the maintenance Motor gear oil change...
Page 55 Maintenance Periodic maintenance (perform maintenance for items that reach interval first) Items Mileage/km Time/M Remarks Items Mileage/km Time/M Remarks Suspension Electrical Suspension system 2000 Inspect Electrical equipment 1000 Inspect; reduce the interval Rear shock absorber 2000 Check for oil leaks Fuses 5000 by 50% after two years...
Page 56: Motor, Controller
Maintenance 7.2 Motor, Controller 7.3 Gear Oil The controller of the electric motorcycle is a key component Reducer gear oil capacity: 0.1 - 0.12 L of the vehicle that controls the motor's start, operation and Fill with GL-5 75W/90 gear oil when the temperature is other functions.
Page 57: Tires
Maintenance 7.4 Tires Visually Inspect of Tires Checking for Damage To operate your vehicle safely, select the correct type and Check the tire for cuts, cracks, exposed fabric or tire size of tires, and make sure the tires are in good working cords, or nails or other foreign matter stuck in the sidewalls condition with adequate tread depth and proper tire pressure.
Page 58: Tire Replacement
Maintenance Checking Tread Depth Tire Replacement Check the tread wear indicators. If the inner tube of a tire is punctured or damaged, you should have it replaced as soon as possible. Repaired If they become visible, replace the tires immediately. tires, which do not perform as well as new ones, may Minimum tread depth: 2 mm rupture during riding.
Page 59: Brake Fluid
Maintenance 7.5 Brake Fluid Brake fluid can damage plastic and painted surfaces. If any fluid spills NOTICE Turn the handlebar. When the brake fluid level is flush with over, wipe it off immediately and clean the marked line, check if the fluid level is above the lower thoroughly.
Page 60: Brake Pads And Brake Discs
Maintenance 7.6 Brake Pads and Brake Discs Check the condition of the wear indicators on the front and rear brake pads. If the brake pads are worn to the bottom of the wear Bottom of wear indicator mark indicators, the pads need to be replaced. Brake pad wear limit: 2.5 mm Wear Wear...
Page 61: Kickstand
Maintenance 7.7 Kickstand 7.8 Throttle Grip Check that the kickstand operates smoothly. If the With the power turned off, check that the throttle grip kickstand is stiff or makes abnormal noise, clean the pivot can be rotated smoothly between the fully-closed and area and lubricate the pivot bolt with clean grease.
Page 62: Chain
Maintenance 7.9 Chain Check and adjust the chain tension. Loosen the rear axle nut and adjust the chain slack by loosening or tightening the adjusting nut. While adjusting the chain, keep the front and rear sprockets aligned to prevent chain wear caused by 10 - 15 mm improper adjustment.
Page 63 Maintenance...
Page 64: Troubleshooting
8. Troubleshooting 8.1 Troubleshooting of Common Malfunctions Malfunctions speci c to Sigma L1e and Malfunction Solution Sigma L3e models Message Malfunction It is not recommended that you try to Solution Motor Message solve the malfunction by yourself, contact malfunction the customer service. Turn Park the vehicle and allow it to cool signal light...
Page 65: List Of Fault Codes
Troubleshooting 8.2 List of Fault Codes When a vehicle malfunction occurs, a malfunction indicator will be displayed on the instrument along with a fault code (refer to page 19). Fault Cause Solution Code E0001 Communication failure Contact the customer service. E0101 Battery over-charged, total voltage too high Unplug the charger or install the battery and ride the vehicle.
Page 66 Troubleshooting Fault Cause Solution Code E0112 Significant difference between maximum and Allow the battery temperature to return to the normal range. If minimum battery cell temperatures during discharging the malfunction persists, contact the customer service. Check whether riding is normal or whether there is a short E0113 Excessive battery discharge current circuit.
Page 67 Troubleshooting Fault Cause Solution Code Check if the battery CAN line is disconnected. If no disconnections are No battery CAN message received by the found, turn on the power again. If the malfunction persists, contact the controller for more than 3 seconds: E2142 customer service or your service provider to replace the main cable, ①...
Page 68 Troubleshooting Fault Cause Solution Code Turn on the power again. If the malfunction persists, contact the customer service or your service provider to replace the E2147 Current sensor hardware damaged controller. It is not recommended that you try to solve the malfunction by yourself, contact the customer service.
Page 69 Troubleshooting Fault Cause Solution Code Turn off the power, wait for more than 2 minutes, and then Load is reduced when the motor temperature turn on the power again. If the malfunction persists, contact ℃ reaches 120 (the instrument displays a motor the customer service or you service provider to replace the E3162 ℃...
Page 70: Other Information
9. Other Information 9.1 Caring for Your Vehicle 9.2 Storing Your Vehicle Regular cleaning and polishing help to ensure the long If you store the vehicle outdoors for an extended period of service life of your vehicle. A clean vehicle makes it easier time, use a motorcycle cover to protect the entire vehicle.
Page 71: Transporting Your Vehicle
Other Information 9.3 Transporting Your Vehicle Recycle Wastes This vehicle uses lithium battery, which can harm the If you need to transport your vehicle, use a dedicated environment if not properly disposed of or discarded. If your motorcycle trailer, or a flatbed truck or trailer equipped with vehicle requires replacement of battery or accessories, or a loading platform, lifting platform and tie-downs.
Page 72: Specifications
10. Specifications General Speci cations Image Model Sigma Sigma MX Sigma L1e Sigma L3e L x W x H (mm) 1920x780x1120 1885x780x1120 2025x780x1120 2025x780x1120 Wheelbase (mm) 1285 1285 1285 1285 Curb weight (without battery) (lbs) Maximum load capacity (lbs) Passenger capacity (person) Seat height (mm) Minimum ground clearance (mm) Tire...
Page 73 Specifications Battery Battery Type Lithium battery Lithium battery Lithium battery Lithium battery Total capacity (Ah) Total voltage (V) Total weight (lbs) Cell Type Ternary/21700 Ternary/21700 Ternary/21700 Ternary/21700 Charger Charging specifications 98 V 12 A 98 V 12 A 98 V 12 A 98 V 12 A Charging method Off-board...
Page 74: Electrical Schematic
11. Electrical Schematic Ignition switch Throttle position sensor Battery Charger Right brake switch Frame Grounding 96V+ GND Start switch Off board 96V+ GND charger Motor Instrument 96V+ GND Low beam Ready High beam Gear Side Sensor High Sensor Rollover beam Controller Headlight beam...
Page 75: Index
12. Index Accessories and Modifications ........13 Electrical Components ............ 16 App ................. 9 Electrical Schematic ............72 Battery Installation ............47 Frame Number ..............7 Battery Removal ............. 47 Bluetooth Function ............38 Handlebar Switches ............17 Brake Disc ..............58 How to Charge ...............
Page 76 Index List of Fault Codes ............63 Parking ................44 Loading Guidelines ............13 Power Battery ..............46 Pre-Ride Inspection ............40 Product Plate ..............7 Main Components ............ 14 , 15 Product Plate (Hyperide-S) ..........7 Maintenance Schedule ........... 52 Motor ................
Page 77 Index Vehicle Information ............7 , 9 Safety Guidelines ............10 Seat ................23 Vehicle Overview ............14 Spare Mechanical Key ............ 20 Vehicle Warning Labels ............. 5 Specifications ..............70 Start the Vehicle ............. 41 Storing Your Vehicle ............68 Throttle Grip ..............
Page 78 Altis Powersports Inc. www.altispowersports.com...

This manual is also suitable for:

Sigma mx 2024 Sigma l1e 2024 Sigma l3e 2024