The manual must always accompany the equipment, even when it is transferred to another user or plant. Copyright of this manual belongs to Zucchetti Centro Sistemi S.p.A. No part of this manual may be Copyright statement copied (including the software), reproduced or distributed in any form or by any means without the permission of Zucchetti Centro Sistemi S.p.A.
Preface General information Please read this manual carefully before installation, use or maintenance. This manual contains important safety instructions that must be followed during installation and maintenance of the system. Scope This manual describes the assembly, installation, electrical connection, commissioning, maintenance and troubleshooting of the EV CHARGE CARO series: 1PH 7kW 3PH 11kW...
Page 8
Caution: indicates a hazardous situation which, if not resolved or avoided, could result in minor or moderate personal injury Caution Attention: indicates a potentially hazardous situation which, if not resolved or avoided, could result in damage to the system or other property Attention Note: provides important tips on the correct and optimal operation...
1. Safety instructions If you have problems or questions in reading and understanding the following information, please contact Zucchetti Centro Sistemi S.p.A. through the appropriate channels. Note 1.1. Safety and Warnings Save these instructions. Read all instructions before installing or using the charger.
Please consider charge point protection against lightning and heavy rain Keep children away from the charge point During charging, do not drive the EV. Charge only when the EV is stationary. For hybrid cars, charge only when the engine is switched Our packaging materials are environmentally friendly and can be recycled.
For safety reasons, this charging station can only be installed and serviced by a qualified electrician with the necessary training and/or skills and knowledge. Zucchetti Centro Sistemi S.p.A. declines all responsibility for damage to property or personal injury caused by incorrect use of the device.
If necessary, request assistance from an installer or from Zucchetti Centro Sistemi S.p.A. Transport of the equipment, especially by road, must be carried out with vehicles suitable to protect the components (in particular, electronic components) against violent knocks, humidity, vibrations, etc.
Do not remove the information label or tamper with the charging station. Otherwise, ZCS will not provide any warranty or assistance Note Operation Do not use the product if it has any defects, cracks, scratches or leaks, but contact your dealer or ZCS technical service.
The charging station should start working again after any faults have been fixed. For repairs, contact your local authorised service centre Do not disassemble the internal components of the charging station • without permission; this will void the warranty. • Attention Introduces the main safety symbols on the charging station.
1.4. Labels Figure 2 - Labels present on the charging station DO NOT remove the labels. DO NOT cover with sheets, supports, cabinets, etc. Always keep them clean and legible. Manual of 08/01/2024 Rev. 1.0 “User Manual EV CHARGER CARO 1PH 7kW 3PH 11kW” 14/60...
2. Product Overview The Caro Product specified in this document is design for the market to charge European Standard plug-in electric vehicles (PEVs), plug-in hybrid electric vehicles (PHEVs), and battery electric vehicles (BEVs). It provides EU standard Type 2 AC charger cable connector. 2.1.
Page 17
o Remotely start charging via App o Scheduled charge via App o Eco Mode* o EMS compatible* Built-in LED charging status indicator. Network connectivity: WiFi, Ethernet or 4G. OCPP 1.6 compliant. CE and CB certified. The Caro Serials charger has a Dynamic Load Balancing capability which is designed to prevent ...
Page 18
PV energy refers to the electricity produced by solar panels that • transform sunlight into a usable power source for homes and businesses. Attention The Caro Series chargers are designed with dedicated ports to ensure seamless Energy management system (EMS) integration integration with various EMS systems, providing flexible energy management solutions.
3. Exterior Overview 3.1. Cable Model 3.2. Model variant ZV1-7K-CARO-CAB Type 2 Cable Model No. Rating Connector ZV3-11K-CARO-CAB 11kW Type 2 Cable Manual of 08/01/2024 Rev. 1.0 “User Manual EV CHARGER CARO 1PH 7kW 3PH 11kW” 18/60...
5. Installation DO NOT install the charging station near flammable materials. DO NOT install the charging station in an area where flammable or • explosive materials are stored. • Danger Before the installation, ensure that: The charger power is within the allowed load range of the place. ...
If any damage is found or components are missing, contact the supplier and transport company. Contents of the packaging Part Charging station + cable (*3) for single-phase Insulated Terminal (*5) for three-phase M4*32 Screw Wall Plugs RFID activation card Dismounting Tool Manual of 08/01/2024 Rev.
Page 23
Cable Holder M4 Hex Key Seal Cup Cable clip M3*12 screw 6 Pins terminal block User Manual Warranty Table 2 – Package contents Manual of 08/01/2024 Rev. 1.0 “User Manual EV CHARGER CARO 1PH 7kW 3PH 11kW” 22/60...
5.1.1. Required Cable and Accessory Before installation, you will need to prepare the following accessories and cables on your own: To facilitate cabling, aluminium wires and solid copper wires are • not recommended. Ethernet cable, RJ45 connector, and RS485 cable are necessary •...
5.1.2. Installation tools The following tools are required for the installation of the charging station and electrical connections; therefore, they must be prepared before installation. Tool Function To screw and unscrew Screwdriver screws for the various connections To drill holes in the wall for Electric Drill fixing Electric screw driver...
Page 26
To check the voltage and Multi-meter current values To mark the wall for better Marker pen fixing precision Measure the installation Measuring tape height To make sure the bracket is Level (> 180mm) level ESD gloves Protective clothing Safety goggles Protective clothing Table 3 –...
5.2. Installation Details 5.2.1. Installation position Choose an appropriate installation location for the charging station. Follow the requirements below to determine the installation position. The installation location chosen should allow easy access to the charging station for normal operation and maintenance. For safety reasons, ZCS and/or its authorised partners may not perform repairs/maintenance or move the chargers from and to the ground if they are installed at a height of more than 180 cm.
5.3. Opening Step1: Remove the two screws at the bottom Step2: Use the dismounting tool to pry the marked points (1~3) along the edge in order Step3: Pry the marked points (1~3) along the edge in order Manual of 08/01/2024 Rev. 1.0 “User Manual EV CHARGER CARO 1PH 7kW 3PH 11kW” 27/60...
Step4: Finish opening the external cover 5.4. Install wall mounting screw: Place the positioning diagram on the wall, aligning it properly. Make marks on the wall corresponding to the holes indicated on the diagram. Drill three holes, each 40mm deep, at the marked spots. Drive three wall plugs into the drilled holes, ensuring they are flush with the wall surface.
5.5. Hang the enclosure on the screws Position the enclosure on the wall mounting screws by aligning and inserting the protruding screws into the mounting holes on the back of the enclosure. Seal the middle mounting hole with the seal cap. 5.6.
5.7. Connect Ethernet cable Use a wire stripper to remove the outer insulation, exposing the inner wires. Arrange the wires in the correct order (T568A /T568B) and insert them into the RJ45 connector. Use a crimping tool to secure the RJ45 connector into the network port as shown below. Manual of 08/01/2024 Rev.
5.8. Connect RS485 cable & CT The locations of the RS-485 and CT ports remain consistent regardless of whether the charger is single-phase or three-phase; their variations in positioning are primarily dictated by the distinct communication methods employed. The charger body is marked with labels for the RS485 and CT ports; •...
6. Operation and Configuration 6.1. Charging Operation - Plug & Charge A green indicator flashing slowly for 1s at 3-sec intervals indicates the charger is ready to use. Standby Plug the charging connector into your EV's charging socket. Plug in A green indicator flashing for 200ms at 1-sec intervals indicates the charging connector is plugged in.
Page 34
Solid green light indicates the EV is fully charged. Unplug the charging connector. Unplug Return to standby mode after the charging has finished Manual of 08/01/2024 Rev. 1.0 “User Manual EV CHARGER CARO 1PH 7kW 3PH 11kW” 33/60...
6.2. Configuration After completing the wiring of the dynamic load balancing, you need to configure in the software interface such as in App or in AP mode. 6.2.1. By APP Swipe down on the charging page. Tap "Charging Mode", and select "Load balance" to make the configuration. ...
6.2.2.1. Preparation Activate the hotspot of the charger by restarting the power. Activate the Hotspot: The hotspot of the charger remains available for 15mins since charger reboot. Turn on the smartphone Wi-Fi, and connect the hotspot of the charger. If unable to connect, try using Connect to Charger Hotspot: Airplane mode.
6.2.2.3. Configuration: Newwork Configuration Click "Network setting", you'll see the following: 1. Communication types The default type will be Wi-Fi. Other options include Ethernet. 2. Wi-Fi name Select the Wi-Fi or enter the Wi-Fi name and enter the password. 3. Server address The default address will be shown here.
Page 38
The function of Load Balance is ONLY available when power meter or CT is installed. If both power meter and CT are installed, both ratio of transformation and maximum current can be set properly according to the CT specification. If only one installed, either power meter or CT, ONLY maximum current can be set.
6.3. Charging APP 6.3.1. App Introduction Evchargo App, your companion app for managing your charger. Designed with user-friendly interface, Evchargo offers seamless integration with your charging needs. If you are an installer, you can download and install Evchargo App, • and after completing all necessary configurations, you can transfer the ownership to the user.
6.3.3. Sign Up and Log In Open the app and tap "Sign Up" to create a new account. Enter your Email address, set a password Account creation: and confirm your details. To login, enter your email and password. Login: Select the second one.
6.3.4. Bind Charger to App Turn on Bluetooth, Wi-Fi and GPS in your mobile phone. Add the charger through the provided methods. Select the brand of your charger. Manual of 08/01/2024 Rev. 1.0 “User Manual EV CHARGER CARO 1PH 7kW 3PH 11kW” 40/60...
6.3.5. Select Communication Mode The communication modes determines the charging modes you use to charge EV. If Bluetooth mode and plug to charge mode are selected, it will jump to the charging control page directly. If online mode is selected, you need to configure network (Wi-Fi or Ethernet) for the charger.
6.3.6. Set Maximum Charging Current The main fuse or circuit breaker in the property's consumer unit should be labelled to state the maximum load. It is imperative that the maximum charging current is configured in such a way that the property's power supply remains uninterrupted, even at peak usage, while ensuring that all other household appliances continue to function without disruption.
6.3.7. Transfer Ownership to End User If you are an installer, after completing the above step and no other functions such as load balancing, PV charging are required, you can use the "Transfer Ownership" feature within the APP to transfer account control to the user.
6.3.8. Charging Operation 1. Turn on the "plug to charge" toggle. Plug to charge 2. Plug the charging connector in, and the indicator 3. flashes green quickly for five times. 4. The indicator gradually brightens, then gradually dims in green while charging in progress. 5.
Page 46
Plug the charging connector in, and The indicator flashes green quickly for five times. Tap "Start" button in the screen, and the indicator gradually brightens, then gradually dims in green while charging in progress. The charging will be stopped automatically as EV is fully charged, or you can tap "Stop" button to stop charging.
Page 47
The charging will be stopped automatically as EV is fully charged, or you can tap "Stop" button to stop charging. Plug the charging connector in, and the indicator flashes green quickly for five times. Charging by swiping card ...
7. Dynamic Load Balancing In the single charger scenario, the charger supports dynamic load balancing. By integrating a Current Transformer (CT) or a Meter or a meter & three CTs, the charger can dynamically adjust its charging power to ensure that the electrical system remains within the capacity limits and not overload.
7.1. Wiring for Dynamic Load Balancing Based on the solutions shown above, for the hardware wiring of the dynamic load balancing. 7.1.1. Introduction Load Balancing This guide provides a step-by-step implementation process for the Dynamic Load Balancing solution, enabling efficient energy distribution for Electric Vehicle (EV) chargers.
Total current < 8 0A ZVM-CARO-METER-01 One meter Three phases Charger connected to the meter via Modbus Total current < 150A The meter One meter gets the current Three current ZVM-CARO-METER-02 via three transformers Three phases CTs, and charegr connected to meter via modbus 7.1.4.
CT clamps RS485: Modbus RTU Interface and communication Modbus RTU:1~245 protocol Range of communication address 1200bps~38400 bps Baud rate -25 ℃ ~ +55 ℃ Working temperature 5%~95% Working humidity <2000m Working altitude 2 years Warranty Caro_Single phase 7.1.5. Hardware Wiring Manual of 08/01/2024 Rev.
Page 52
Caro_Three phases_ Meter Caro_Three phases_Meter + CT Manual of 08/01/2024 Rev. 1.0 “User Manual EV CHARGER CARO 1PH 7kW 3PH 11kW” 51/60...
7.2. Software configuration 7.2.1. Configured via APP After completing the hardware wiring, you also need to configure it within the APP. Accessing Settings: Scroll down in the charging page of Evchargo app, find "Charging mode", as shown: Choose the monitoring method based on the accessories you choose to achieving load balancing.
For the use of the monitoring portal, please refer to the dedicated documentation on the website http://www.zcsazzurro.com/. In the section on charging stations see the document "User Manual Evchargo Portal" AP Mode, also known as Access Point Mode, is a versatile wireless networking feature that enables 7.2.2.
Page 55
Charging completed Steady green. No Network/Not Cycle: The green light is on for 1s, followed by the yellow Connected to Server light on for 1s, then off for 3s. Bluetooth lock Cycle: Flashing: on for 4s, then off for 1s. Scheduled charging Cycle: Rapid flashing: on for 2s, then off for 2s.
9. Troubleshooting and maintenance This section contains information and procedures on how to troubleshoot any faults and errors that may occur during operation of the charging station. If you have any problems please follow these steps: 1) Check the warning messages and error codes on the information panel of the device. Record them before carrying out any further operation.
Please try again 10 minutes gird is unstable later The indicator flashes red and yellow alternatively Note: If the above problems cannot be resolved, contact Zucchetti Centro Sistemi Spa Information on the event list: 9.2. Troubleshooting Technical Faults Steady red Indicator color...
Yellow on for 2s, followed by the red flashing 4 times (on for 500ms, off for 500ms), then 3s Smart meter off. communication Yellow on for 2s, followed by the Please contact failure red flashing 5 times (on for after- sales 500ms, off for 500ms), then 3s off.
Keep the charger Do not hit or press hard on the case. If the case is damaged, intact. please contact customer service. If there is water or moisture inside the charger, you must Avoid letting immediately switch off the electricity supply to avoid moisture or water immediate danger.
10. Warranty Zucchetti Centro Sistemi SpA provides a warranty of 2 years from the date of installation of the charging station, subject to registration on the website https://www.zcsazzurro.com/it/estensione-garanzia. During the warranty period, Zucchetti Centro Sistemi S.p.A. guarantees the normal operation of the charging station.
Page 61
misrepresentation (whether negligent for otherwise) or otherwise at law or in equity, even if we has been advised of the possibility of such damages or such damages are reasonably foreseeable. Nothing in this manual shall exclude, or in any way limit, our liability for death or personal injury solely and directly caused by their negligence, or that of its employees, agents, or sub-contractors (as applicable), fraud, or fraudulent misrepresentation, or any other liability to the extent the same is proven in a court of competent jurisdiction in a final non-appeal- able judgment and may not be...
Need help?
Do you have a question about the AZZURRO AC7000-AE-35 and is the answer not in the manual?
Questions and answers