Samsung NX60 8711 Series Service Manual

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GAS RANGES

MODELS AND

MODEL CODES : NX60*8711**

NX60**8711**

1. Precaution

2. Specifications

3. Disassembly and Reassembly

4. Troubleshooting

5. Wiring Diagram

6. PCB Diagrams

CONTENTS

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Summary of Contents for Samsung NX60 8711 Series

Page 1 GAS RANGES MODELS AND MODEL CODES : NX60*8711** NX60**8711** GAS RANGES CONTENTS 1. Precaution 2. Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram 6. PCB Diagrams...
Page 2 Samsung’s express prior written consent. Samsung reserves the right, at its sole discretion, to change, modify, add or remove portions of any part of this manual at any time. It is your responsibility to check the manual periodically for changes.
Page 3 • Contents 1. Precaution ......................5 1-1 Forward .
Page 4 • Contents 4. Troubleshooting ....................61 4-1 Failure Display Codes .
Page 5 1-1 Forward This SAMSUNG Service Manual, “Slide In Gas Ranges,” provides the technician with information on the operation and service of the slide in self-cleaning gas ranges. It is to be used as a training service manual. For specific information on the model being serviced, refer to the user manual or tech sheet provided with the gas range.
Page 6 This document can not be used without Samsung’s authorization. 1. Precaution 1-3 Important Safety Instructions Read and follow all instructions before using or servicing the range to prevent death, personal injury, fire, explosion, and/or property damage. This guide does not cover every possible condition that may occur. For further assistance, contact a licensed technician or the manufacturer.
Page 7 This document can not be used without Samsung’s authorization. 1. Precaution SURFACE BURNERS • Use Proper Pan Size – This appliance is equipped with CAUTION one or more surface burners of different sizes. Select utensils having flat bottoms large enough to cover Do not store items of interest to children in the surface burner flames.
Page 8 This document can not be used without Samsung’s authorization. 1. Precaution SELF-CLEAN OVENS • Important Instruction – In the event the self-clean mode “F” code goes on or three long beeps sound, the oven is malfunctioning in the self-clean mode.
Page 9 This document can not be used without Samsung’s authorization. 2. Specifications 2. Specifications 2-1 New Appearance Design • Wifi • Touch Control • Biggest Capacity • Self cleaning system • Convection cooking • Griddle...
Page 10 This document can not be used without Samsung’s authorization. 2. Specifications 2-2 Oven Features Touch display Surface burner knobs (5 pcs) dial knob (1 pc) Surface burners Oven vents Cooling vent Removable dual oven door Storage drawer Broll oven burner...
Page 11 This document can not be used without Samsung’s authorization. 2. Specifications 2-3 Control Panel - Oven START Tap to start oven operation. Delete all information entered, return to the first step. Time Option Go to set time options. More Functions Go to set More Functions. Smart Control Set smart Control function On/Off.
Page 12 This document can not be used without Samsung’s authorization. 2. Specifications 2-4 Control Panel - Gas Cooktop LIGHTING A GAS SURFACE BURNER Make sure all surface burners are positioned and assembled properly. 1. Push in and turn the control knob to the LITE position. You will hear a “clicking”...
Page 13 This document can not be used without Samsung’s authorization. 2. Specifications 2-5 Table of Specifications Model NX60T8711** Cavity Cavity Color Dark Blue Whole Oven(cu.ft) Upper Oven(cu.ft) Size Lower Oven(cu.ft) Drawer (cu.ft) Base Knob Feature STSS Coating + Weight STSS Model → STSS Black Model → Black Porcelin...
Page 14 This document can not be used without Samsung’s authorization. 2. Specifications Model NX60T8711** Number of Burners TTL Power 63.5K BTU Left Front 16K, Single (Single Valve) Burner Spec Left Rear 9.5K, Single (Single Valve) Right Front 22K, Double (Dual Valve- Brass)
Page 15 This document can not be used without Samsung’s authorization. 2. Specifications Model NX60T8711** Keep Warm 175°F (80°C) Bread Proof 95°F (35°C) 100°F (40°C) - 225°F (105°C) Dehydrate Special Function 150℉ (65℃) 350°F (175°C) - 500°F (260°C) Air Fry 425℉ (220℃) Favorite Cook...
Page 16 This document can not be used without Samsung’s authorization. 2. Specifications Model NX60T8711** Temp. Adjustment (+/-35F) Temp Unit (C/F) Conv. Auto Conversion (Default:-25F) 12 hour Energy Saving Sound On/Off Extra Features Wi-Fi On/Off Demo Mode Sabbath Time 12Hr/24Hr Manual Language...
Page 17 This document can not be used without Samsung’s authorization. 2. Specifications Model NX60T8711** Connectivity Wi-Fi Voice Control(Embedded) Voice Control(3rd Party) O (Bixby/Alexa/Google) Accessories/Others Number of Rack Position Number of Racks Rack Gliding Rack Wire Rack(Flat) Broil rack Air Fry tray...
Page 18 This document can not be used without Samsung’s authorization. 2. Specifications 2-6 Accessories Item Description Code No. Quantity Assy Grate Side Right DG94-03453A Assy Grate Center DG94-03441A Assy Grate Side Left DG94-03454A Plate Griddle DG61-01929A Broil Rack-Flat DG67-00225A Rack-Flat DG75-01001D...
Page 19 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3. Disassembly and Reassembly ■ Tool for assembly and disassembly Item How to use Pictures Screw driver(+) Use for assembly and disassembly of all screws Tubing Wrench Use for assembly and disassembly of tubing to the cup Use for assembly and disassembly of injector nozzles.
Page 20 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-1 (Step A) - Cover Back WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 21 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-2 (Step B) - Assy Control Box WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 22 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 (Step C) - Assy Frame Cooktop WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 23 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Cover Cover Air Assy Assy Grate Grate Electrode Electrode Burner Burner Cap Turn off the electrical supply going to the Burner Burner Head...
Page 24 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 (Step D) - Oven Door WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 25 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 (Step E) - Side Panel WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 26 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Follow the Step A, B and C. Remove 6 screws from top side of Side Panel. SIDE PANEL Remove 6 screws from back side of Side Panel.
Page 27 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-6 (Step F) - Assy Cooktop Burner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 28 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Saddle Saddle Cable Cable clamp clamp 1. Follow the Step A, B and C. Saddle Saddle 2. Unpluged the cord or disconnect power, disconnect all wire connectors.
Page 29 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-7 (Step G) - Assy Drawer WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 30 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 Main PCB Assembly WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 31 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 Spark Module WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 32 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 PCB WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the range before servicing.
Page 33 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 Assy Holder PCB & Center Knob WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 34 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 Electrode WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the range before servicing.
Page 35 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 Electrode (Dual Burner) WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 36 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 Burner Cup WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 37 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 GAS Orifice Nozzle (Single Burner) WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 38 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-16 GAS Orifice Nozzle (Dual Burner) WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 39 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-17 Valve Cooktop WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 40 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Switch Switch Ignition Ignition Follow the Step B and C,F. Place a finger behind each side of the switch ignition and pull it straight out to release it from the control shaft.
Page 41 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-18 Switch Ignition WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 42 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-19 Assy Motor WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 43 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Follow the Step A and C. Remove 4screws from Cover back main and Cover adiabatic-top. Disconnect 1 terminal housing from the Assy Motor and Main Wire.
Page 44 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-20 Assy Door Latch WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 45 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-21 Switch-Door Plunger WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 46 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-22 Assy Lamp WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 47 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-23 Sensor-Thermister WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the range before servicing.
Page 48 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-24 Gasket Door WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 49 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-25 Handle-Door, Glass Inner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 50 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation To remove Handle-Door Remove 2 screws to remove Handle- Door. HANDLE-DOOR, To remove Glass-Inner (Up) GLASS INNER Remove 6 screws to remove each Assy Hinge.
Page 51 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation CAVITY CAVITY SIDE GLASS: NO PRINT SIDE GLASS: NO PRINT 5 5 Shorter Holes on this side Shorter Holes on this side (Away from coating side)
Page 52 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-26 Assy Power Cord WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 53 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-27 Burner Broil WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 54 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-28 Hot Surface Ignitor (HSI) of the Burner Broil, Nozzle Broil-Burner, Holder Broil- Burner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 55 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-29 Burner Bake WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 56 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-30 Hot Surface Ignitor (HSI) of the Burner Bake, Nozzle Bake-Burner, Holder Bake- Burner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 57 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-31 Assy Valve Safety WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
Page 58 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Turn off the electrical supply going to the range. Shut off the gas shut-off valve in the gas supply line to the range.
Page 59 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-32 Assy Valve Regulator Parts Explanation Photo Explanation 1. Turn off the electrical supply going to the range. 2. Shut off the gas shut-off valve in the gas supply line to the range.
Page 60 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Detailed Changing Points Detailed Changing Points Part Detailed Changing Points Part Old Version New Version Part Detailed Changing Points Detailed Changing Points Old Version...
Page 61 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes There are two kinds of error codes. One denotes an oven temperature sensor error and the other denotes a safety error. Possible error codes during use can be checked before service.
Page 62 This document can not be used without Samsung’s authorization. 4. Troubleshooting Hidden key list Knob UI Range LCD(8751/8711) Function Time Key1 Key2 Sub-Line-Test 0.6sec Lamp Back OTN agreement 3sec Smart Control Time Easy Setup 3sec Smart Control 3sec Smart Control Options Sabbath Mode ON...
Page 63 This document can not be used without Samsung’s authorization. 4. Troubleshooting Information codes Code symbol Meaning Solution 1. Tap OFF, and then restart the oven. Oven sensor malfunction. 2. I f the problem persists, disconnect all power to the oven The oven is overheating. range for at least 30 seconds and then reconnect the power. Check the Control PBA NTC Sensor. Temp probe malfunction. Check the PBA NTC Sensor. Check the PBA NTC Sensor. Check the cooling system. Control pad malfunction. Door lock malfunction. PCB signal malfunction. Touch IC and PCB signal malfunction.
Page 64 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes “C-20” [CN600] sensor : Pin 4,6 < oven sensor > Disconnect power Measure sensor resistance. Replace the oven sensor. (1080Ω at the room temperature) * reconnect Check the connecting condition of harness * r epair damaged...
Page 65 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning Solution 1. Disconnect power. Open the back cover. Disconnect sensor harness from control. Measure sensor resistance :1080Ω at the room temperature → If there are any problems, replace oven sensor . 2. Check the broil, bake and convection heater . Check the resistance of the each heater. C-21 Oven heating over 3. Check whether DLB, Broil, Bake and Convection heater relay are working normally.
Page 66 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes DLB : TB201 (1,2–3,4) BROIL : TB204 (1,2-3,4) BAKE : TB207 (1,2-3,4) “C-21” Bake Broil Disconnect power and Assy Display PCB * Check the DLB, Bake and Broil relay. (Normal:∞ Ω) * Replace Main PCB * Check whether there is any damaged parts of PCB pattern. * Measure oven sensor resistance. (1080Ω at the room temperature) * Reconnect after replacing the oven sensor. * Check the connecting condition of harness related with oven sensor.
Page 67 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning Solution 1. Check whether knob dial`s jamming Key Short → Replace knob dial C-d0 (Knob keep pushing) 2. Replace sub PCB “C-d0” < Assy Control > Knob Dial Check whether knob keep jamming. Replace Sub PCB Replace Knob Dial.
Page 68 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning Solution 1. Disconnect power . Open the back cover .Check whether harness has been connected with door lock switch and motor. Confirm whether resistance value of door lock motor is normal. (Normal Resistance : 1.75㏀ ~ 1.95㏀) C-d1 Door locking information 3. While operating door lock, measure a voltage of connector on harness which is linked with door lock motor. (Normal Voltage : AC 120V) 4. Check whether door locking switch is working.
Page 69 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes “C-d1” * Disconnect power. * Disconnect harness connected with Lock motor. * Lock motor switch check * Replace micro switch or Lock motor. * Measure resistance of Lock motor Coil. (1750~1850Ω at the room temperature) * Check oven sensor Door lock Switch Lock Motor * C heck whether voltage(AC 120V) is applied to lock motor when door lock is activated. * Repair damaged harness or Replace. * C heck whether wire harness is connected normally into CNS600 (Pin : 7,9) of main PCB.
Page 70 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning Solution Main ↔ Sub module Check Wire Harness communication (Main : CNS600 / Sub : CNS200) information C-F0 2. Replace Sub PCB Sub ↔ LCD communication 3. Replace Main PCB information “C-F0” Check connection of Main-Sub communication.
Page 71 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning Solution 1. Check it touch film tail is connected fully. Sub↔Touch communication 2. Replace sub PCB. C-F2 information 3. Replace Assy Control Box. “C-F2” Reconnect touch film tail. Check if touch film tail is connected fully. Replace Assy Control Box. Replace the sub PCB.
Page 72 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning Solution 1. To reset error, disconnect power or press”OFF” key Ambient Temperature of 2. Operate the oven to Broil Mode to check cooling fan rotation C-A2 display PCB very hot 3. If cooling fan is not spinning, replace the cooling Fan “C-A2” Operate Broil Hi mode Is the cooling fan Check voltage conductors Is the cooling Fan rotating ? .white – yellow : AC120V wire connected? Connect to housing...
Page 73 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning Solution 1. To reset error, disconnect power or press ‘Off’ key after opening the oven door at least 60sec 2. Check whether oven vent or cover air is blocked by aluminum C-24 Oven vent blocked foil or others 3. Remove aluminum foil or others on oven vent or cover air blocked “C-24” To reset error, disconnect power or press ‘Off’ key after opening the oven door at least 60sec Oven vent Cover air * C heck whether oven vent or cover air * Check the delayed ignition of broil burner is blocked by aluminum foil or other items * Replace or repair the burner and the H.S.I...
Page 74 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Check the circuit breaker or fuse for the range Measure the input voltage at the plug. circuit. (120VAC) Make sure all wires are connected to the PCB. Oven not operating (No power, Measure the voltage at the CNP100 No display) connector on the PCB. (Pin - 3, 5 :120VAC) Repair or replace the loose or disconnected harness.
Page 75 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Make sure the harness connections at the PCB terminals have not come loose or disconnected. Repair or replace the harness. ( Bake : TB205, BROIL : TB203, DLB : TB201 ) Open or close the air shutter at the base of the burners to optimize the flame pattern.
Page 76 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting REMEDY SYMPTOM DIAGNOSIS Make sure the door lock feature is Unlock the controls by pressing and holding the not turned on. lock key for 3 or more seconds. Press and hold the Sabbath pad( ) for at Check to see if the Sabbath function least 3 seconds. The display will show the time...
Page 77 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY The insulation around the oven will give off a slight odor until the adhesive has cured. This should go away after the first couple of oven uses. The oven smells and/or smokes The oven is designed to burn off dirt and/or This is normal. when it is initially foreign substances. started. If the oven is dirty, run a self-cleaning cycle. (See page 36 in the “User Manual”.) A ventilation system should be used while the oven is self cleaning.
Page 78 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Check the harness connections at the Reconnect loose connection or replace damaged spark module. harness. Disconnect the spark module terminal for the Check the spark module. nonworking burner. If no voltage is measured, replace the spark module. Disconnect the electrode and check whether Check the electrode for that burner.
Page 79 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY Check for crimped gas line between the pressure gas regulator and the surface burner control Replace the damaged gas line. All surface burners manifold. will light, but don’t stay lit. Faulty gas pressure regulator.
Page 80 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Control parts No display CN1001 CN1001 No display. Make sure that power cord is Make sure that power cord is connected. Insert the power cord. connected Check the voltage of the Power cord Check the voltage of the Power Replace the Power cord.
Page 81 This document can not be used without Samsung’s authorization. 4. Troubleshooting Control parts Touch Keypad is not working properly Touch control keypads are not working properly. Make sure the Door lock feature is Touch the Start/Set keypad Touch the Start/Set keypad not turned on.
Page 82 This document can not be used without Samsung’s authorization. 4. Troubleshooting Control parts Buzzer does not beep when keypad is touched. Buzzer does not beep when keypad is touched. Faulty buzzer on PCB. Replace the PCB.
Page 83 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-3 Cooktop parts Cooktop burner not lighted [Gas malfunction] No cooktop burners will light. * Make sure the gas supply valve to * Fully open the gas supply valve.
Page 84 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts Cooktop burners not lighted [Electric malfunction] No cooktop Burners will light. *Plug in the power cord and/or * Make sure there is power to the reset the circuit breaker for the range.
Page 85 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts One cooktop burner not lighted [Electric malfunction] One cooktop burner will not light. Check whether the burner head and Assemble the burner head and cap is properly assembled.
Page 86 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts Gas Leaked Gas Leaked Check gas pipes on back side are properly Assemble the gas pipes on the right assembled. (10 points) position. Assemble the gas pipes on the right Check the Assy Valve Cooktop tube are position. properly assembled. (16points) Replace the damage gas pipe. Check for a crimped of broken gas pipe . < Back Side (10 Points) > < Assy Valve Cooktop (16 Points) >...
Page 87 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts The flame looks abnormal. [Yellow tip / Lift flame] 1.82 1.04 1.38 0.83 Yellow tip / Lift ﬂame 1.40 0.83 0.85 / 1.38 * 2 0.43 / 0.83 * 2 1.00 0.62 Check whether the burner heads and Place the burner heads and caps properly.
Page 88 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts Flame size is too big or too small Flame size is too big or small. Check the oriﬁce nozzle diameter. Replace the oriﬁce nozzle. Reverse the direction of the oriﬁce.
Page 89 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-4 Oven parts Oven burner will not light [Broil / Bake burner] Oven burner will not light. Turn on the cooktop burners to check whether the gas is Open the gas valve.
Page 90 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too slowly [Electric malfunction] PIN4,6 : UPPER TEMP SENSOR PIN4,6 : UPPER TEMP SENSOR PIN 8,10 : LOWER TEMP SENSOR PIN 8,10 : LOWER TEMP SENSOR Bake (120VAC) Bake (120VAC) Broil (120VAC) Broil (120VAC) Oven Temp rises to slowly. Turn on the cooktop burners to check whether the gas is Open the gas valve.
Page 91 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too fast. [Electric malfunction] Oven Temp rises to fast. Bake (120VAC) Bake (120VAC) Broil (120VAC) Broil (120VAC) * C heck to see if oven exceeds 400℉(204℃) * Repair or replace the harness. with in 10 minutes of room temperature operation. * Check the harness connections at PCB terminals (TB200~ TB211) and PCB * Faulty broil &...
Page 92 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too slow or too fast [Gas malfunction] Oven temperature rises too slow or too fast. * M ake sure the gas supply valve to the * Fully open the gas supply valve. range is fully opened. * I s the GPR shut-off lever in the open * C heck the GPR to make sure gas is position. flowing through it.
Page 93 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven lamp not working Oven lamp is not working. * W hile holding the oven door open, * Make sure the control lockout feature press and hold the lockout keypad for is not turned on. three or more seconds. * R emove oven lamp cover * Check for burned out bulb.
Page 94 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Convection fan not working SSR200/RY211 Convection fan not working. Measure resistance value of Motor terminal after taking off harness from Replace the Motor. Motor. [25Ω±7%] After select the Air Fry Mode, wait for Measure the voltage of 10mins. Measure Voltage of Motor’s Relay[SSR200/RY211,SSR201/ Replace the Motor. terminal. [120V] RY212] at PCB. [120V]...
Page 95 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Wi-Fi Connection is not working Step.1 -Check whether Wi-Fi icon showed -If the Wi-Fi icon is not displayed, register the range to SmartThings app by referring to the following instructions. . Make sure that the mobile phone is connected to 2.4GHz Wi-Fi network. . Do not use the hidden AP in the wireless router settings during the device registration. . Use a unique SSID consisting of the alphabetic letters and the numeric digits without any blank. . For Wi-Fi security protocols, WPA2-PSK_AES is recommended. 8511/8311 8111 Step.2 -Check communication between Wi-Fi module and Sub PCB. A) Press Time and Back at same time. (double key) Display will show Project Name, Main Version, Panel Version, Display Version, Touch Version and Network PCB version. . If network version is ordinarily showed, try to use SMART CONTROL feature again. . If network version is abnormal, Check to Wi-Fi module. (2-B) B) Check input voltage on Wi-Fi module. (12V) . If input Voltage have problem, Check to connector of Wire and Sub PCB. (CNS200) → If connection of wire have problem, re-connect and try SMART CONTROL feature again . If input Voltage is ok, replace Sub PCB...
Page 96 This document can not be used without Samsung’s authorization. 5. Wiring Diagram 5. Wiring Diagram 5-1 Wiring Diagram...
Page 97 This document can not be used without Samsung’s authorization. 5. Wiring Diagram 5-2 Main PCB...
Page 98 This document can not be used without Samsung’s authorization. 5. Wiring Diagram 5-3 Assy Display...
Page 99 This document can not be used without Samsung’s authorization. 5. Wiring Diagram 5-3 Assy Display...
Page 100 This document can not be used without Samsung’s authorization. 5. Wiring Diagram 5-3 Assy Display...
Page 101 This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6. PCB Diagrams 6-1 Figure of PCB and Display PCB MAIN ASSY DISPLAY...
Page 102 This document can not be used without Samsung’s authorization. 6. PCB Diagrams ▶ TB204 ▶ TB211 1~2. BROIL HEATER 1~2. CONVECTION HEATER 3~4. BROIL/BAKE COMMON ▶ TB207 ▶ TB201 ▶ CNP200 ▶ CNP101 1~2. BAKE HEATER 1~2. DLB IN 1. COOLING MOTOR (UPPER) 1.
Page 103 This document can not be used without Samsung’s authorization. 6. PCB Diagrams ▶ CNS500 1. +5V 2. KNOB LIGHT1 3. +5V 4. KNOB LIGHT2 5. +5V ▶ CNS800 6. KNOB LIGHT3 ▶ CN550 ▶ CNS1100 1. +5V 7. +5V 2. GND 8.
Page 104 This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6-2 Explanation of Touch Keypad NX60T8711 Touch Keypad Touch control panel allows user to start/off cooking mode, set clock & option, Wi-Fi on, turn on lamp by touching the control panel in the front.
Page 105 This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6-3 Explanation of NX60T8711 Main PCB parts Parts Part Name Funtion and Rule Number Circuit is designed to have broil relay or convection relay RY200 DLB Relay worked after DLB relay is being worked by Double line break.
Page 106 This document can not be used without Samsung’s authorization. 6. PCB Diagrams Parts Part Name Funtion and Rule Number RY209 Warming Center Relay Deleted (Not used) RY210 Door Lock Relay This is relay which is connected with Door lock motor .
Page 107 This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6-4 Explanation of NX60T8711 Display PCB parts Parts Part Name Funtion and Rule Number Main-Sub Communication CNS200 This is connector to communicate main with display. connector CNS400 Knob sensing Connector This is connector to check knob ON/OFF.
Page 108 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com This service manual is the property of Samsung Electronics Co., Ltd. © Samsung Electronics Co., Ltd. May. 2023. Any unauthorized use of this manual can be punished under applicable Printed in Korea international and/or domestic law.

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Nx60t8711 series