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iiNet BoB2 User Manual

Internet and phone in one
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Internet and Phone in One
User
Manual

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June 18, 2025

How do I add contact numbers

Summary of Contents for iiNet BoB2

  • Page 1 Internet and Phone in One User Manual...
  • Page 2 Contents Introducing BoB2™ BoB2™ Overview Get to know BoB2™ The BoB2™ Home Page How to get to the BoB2™ home page What does the information on the home page mean? BoB2™ Features Changing BoB2™’s login password Enabling remote management Upgrading the firmware...
  • Page 3 Setting up the parental controls Blocking internet access for a computer Blocking access to specific websites BoB2’s built-in answering machine Showing off BoB2™ United with one stand Using separate stands Flat as a tack Troubleshooting You can’t connect to the Internet...
  • Page 4 Netphone (VoIP) service. This manual will help you get to know BoB2™ and all of his great features including the built-in answering machine. It will also help you get your head around managing BoB2™’s settings.
  • Page 5 NAT IP Address Sharing BoB2™ employs Network Address Translation (NAT) to share the single IP address he uses to get you online with the other computers on your home network. This saves the cost of adding additional IP addresses to your account.
  • Page 6 Virtual Server If you have a static IP address, you can set BoB2™ up to act as a virtual host for Network Address Translation. Remote users access various services at your site using an unchanging IP address. Then, depending on the requested service (or port number), BoB2™...
  • Page 7 If you connect to your office network from home using a VPN connection, BoB2™ will allow your VPN-equipped computer to pass through to your office network. BoB2™ supports one VPN session at any one time, and supports three of the most commonly used VPN protocols – PPTP, L2TP and IPSec.
  • Page 8 Off/flashing/red – Not connected to the internet. 3. Wired light: When a computer is properly connected to the LAN port on the side of BoB2™. This light will illuminate. A solid light means a computer or a network-enabled device is connected.
  • Page 9 5. Storage/3G light: When a USB hard drive or 3G wireless USB modem is connected to BoB2™, this light will illuminate to inform you that the attached device is ready for use. On – Attached device is connected and ready for use Off –...
  • Page 10 Open your computer’s web browser and in the address bar type http://10.1.1.1 - Make sure your computer is connected to BoB2™ either wirelessly or with an ethernet cable. This is the BoB2™ home page. From here you can get a snap shot of BoB2™’s connection status and statistics (see next page for more details).
  • Page 11 This is usually installed automatically. 5. My modem has been connected for this long The time indicated in this box shows you how long BoB2™ has been connected to the internet in the time format hh:mm:ss.
  • Page 12 At the bottom of the home page, you’ll also see three tabs labelled Diagnostics, Security log and ADSL Status. When you click on any of these tabs, you’ll be asked for a password. Unless you’ve changed your BoB2™ password, type in the default password, which is ‘admin’.
  • Page 13 Changing BoB2™’s login password For an even more secure setup, you can change BoB2™’s login password. We suggest you change this password to ensure no one else can change BoB2™’s settings, especially if you have frequent house guests, lodgers or meddling...
  • Page 14 Here’s how; Go to the BoB2™ home page by opening a new web page and typing http://10.1.1.1 into the address bar. Use the default password ‘admin’ to log in. Click on ‘5. Advanced settings’; it’s on the black menu bar you’ll find running across the top of the page. Then click on ‘Modem password and remote management’...
  • Page 15 Enabling remote management Remote management means you can access and manage BoB2™ from a computer that is in a remote location, such as your office.
  • Page 16 Enable remote management by ticking the box next to point number 4, below the Remote Management heading. At the bottom of this page you’ll find a unique IP address. This is the unique address for your BoB2™ and you’ll need it to log in to your modem remotely.
  • Page 17 Upgrading the firmware From time to time, new software to update BoB2™ will be released. This is known as firmware, and upgrades are usually done automatically. However in some cases you may want to install certain firmware yourself, usually at the...
  • Page 18 Click on the link to the Router Firmware page on the iiNet Support website. Here, you’ll see the latest firmware listed next to BoB2™. Save the file in a place on your computer that is easy to find, such as the desktop. Once the installation is finished, it is safe to delete the file.
  • Page 19 Setting up a file server The file server function of BoB2™ allows you to plug in an external USB hard drive into the USB port on his right-hand side. You can then share the content on the hard drive with all the computers connected to your network.
  • Page 20 Enter any username and password that you want to use to access your file server. If you want others to be able to copy, change and delete the files, select ‘Full access’ from the drop down menu. For ‘Volume’, BoB2™ will automatically detect the format (FATI6, FAT32, or NTFS) of your hard drive, so just select it from the drop down menu.
  • Page 21 Accessing your file server Once you have your file server and users set up, you can access it from any computer connected to your BoB2™’s internet connection. Here’s an example of how to access the file server using Windows: Open up the Start menu by clicking the button in the bottom left-hand corner of your screen.
  • Page 22 Setting up the parental controls You can set up BoB2™ to prevent internet access at certain times of the day for specific computers, smartphones or tablets that are primarily used by your child. Please be aware that any smartphones or tablet devices may still have access to the internet if they use a SIM card with mobile broadband.
  • Page 23 You’ll need to enter the start and end times for the period the computer is not allowed internet access for each day of the week. Please be sure to use 2400 hour time in the format of HH:MM. Enter the last digit from the IP address you wrote down in the right-hand column. Please note that if the last digit is a single digit (1-9), it will need to have a zero in front of it.
  • Page 24 Blocking internet access for a computer If you want a computer, smartphone or tablet to stay offline (be it for safety or discipline), BoB2™ can prevent internet access through his connection at all times. You’ll need to know the MAC address of the device you want to block, so click ‘7. Status/diagnostic’; it’s on the black menu bar at the top of the page.
  • Page 25 Enter the MAC Address you wrote down for the devices you’d like to keep offline, then click the ‘Save Settings’ button in the upper right-hand corner of the page to finish.
  • Page 26 Blocking internet access for a computer There are some websites out there you may never want to see, let alone have your kids see them. BoB2™ can keep them safe by blocking access to certain websites based on either specific website addresses, or keywords in the website address.
  • Page 27 BoB2™‘s front. Touch Key Overview By tapping the front of BoB2™ on the lower left hand side, you’ll illuminate the touch key display. There are nine touch keys plus a red LED display to show you how many messages are currently stored on the answering machine.
  • Page 28 Using your Answering Machine Function Description Message Played LED Display ON: Answering Machine on. Hello your call can not be taken at this moment, so please leave the message after the tone. To power on and off OFF: Answering Machine off Play or Pause the message.
  • Page 29 Showing off BoB2™ BoB2™ is sleek and stylish so we don’t blame you for wanting to show him off. There are a few different ways to display BoB2™ and the BoB2™ handset: Connecting BoB2™ to the BoB2™ handset cradle and standing them upright using the supplied stand in the box.
  • Page 30 United with one stand To display BoB2™ and the handset as one unit, they first need to be attached to each other. The handset will then get its charge from the USB port on the left-hand side of BoB2™. With this set up, you will not need the power adapter provided specifically for the BoB2™...
  • Page 31 figure 1 figure 2 figure 3 figure 4 figure 5...
  • Page 32 To attach the BoB2™ stand, lay BoB2™ face down (on a cloth if you want to protect him from scratches). Next, take the larger stand that was supplied in the box and pass all BoB2™ cables through the hole as shown.
  • Page 33 Flat as a tack BoB2™ can sit flat on a desk or table, with or without the handset cradle attached. For this setup you won’t need the large stand supplied in the box, so please keep it in a safe place.
  • Page 34 BoB2™ shows that it has ‘sync’ when the ADSL sync light is blue and not flashing. What to do: Ensure your BoB2™ has power, and then run a power cycle by switching it off then turning it back on after 30 seconds.
  • Page 35 Service Provider’s website using your username and password. If you can log into your account but your BoB2™ still doesn’t have a steady blue Internet light after you have updated your details, please call our Support Team for further assistance using the contact information on page 39.
  • Page 36 Antivirus and firewall software If BoB2™ indicates that the connection speed is fine on the BoB2™ home page (see page 11) the next thing to do is temporarily disable all firewall and/or antivirus software you may have running on your computer. Additionally, check your internet browser settings for add-on features such as pop-up blockers or spyware.
  • Page 37 Unplug the telephone handset and instead plug your BoB2™ directly into the phone socket. Check to see if your BoB2™ has a steady blue ADSL sync light. If not, repeat steps 1 to 5 for all other phone sockets in your home.
  • Page 38 If BoB2™ gets sync at any point during the isolation test, you can start plugging your other equipment in, piece by piece. Always start with any filters BoB2™ was plugged in to and remember to wait a minute or two after each device is plugged back in to see if the ADSL sync light goes out.
  • Page 39 If you have any issues with your set up or technology just isn’t your strong point, you can always call our friendly staff for a hand. iiNet Support iiNet Business Support Westnet Support Westnet Business Support Available 24/7 6am to 6pm (WST) Mon-Fri...