ViewSonic VS19562 User Manual

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VA2779-4K-HD

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User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.

Model No. VS19562

P/N: VA2779-4K-HD

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Summary of Contents for ViewSonic VS19562

Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Page 3 Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display.
Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
Page 6 Contents Safety Precautions ............3 Contents ..............6 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Front View ....................... 9 Rear View ........................ 9 I/O Ports ......................... 9 Initial Setup ............... 10 Installing the Stand ....................10 Removing the Stand .....................11 Mounting the Monitor ..................11 Using the Security Slot ..................12 Making Connections ..........
Page 7 Appendix ..............27 Specifications ......................27 Glossary ........................30 Troubleshooting ....................34 Maintenance......................36 General Precautions ....................36 Cleaning the Screen ....................36 Cleaning the Case ....................36 Blue Light Filter and Eye Health ................37 Calculating Breaks ....................37 Looking at Distant Objects ..................37 Eye and Neck Exercises ..................
Page 8 Introduction Package Contents • Monitor • Power cord • Video cable • Quick start guide Note: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Page 9 Product Overview Front View Control Panel Keys Rear View I/O Ports HDMI HDMI 1. HDMI 2. DisplayPort 3. Audio Out 4. AC IN Note: For more information about the Control Panel Keys and its functions, please see “Using the Control Panel Keys”.
Page 10 Initial Setup Installing the Stand Note: Place the monitor on a flat, stable surface to ensure safety and optimal performance.
Page 11 Note: For use only with a UL certified mounting kit. To obtain a mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the table below for the standard dimensions for mounting kits. Maximum Loading...
Page 12 Using the Security Slot To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
Page 13 Making Connections Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the monitor. 2. Plug the power cord plug into a power outlet.
Page 14 Connecting to External Devices HDMI HDMI...
Page 15 Using the Monitor Adjusting the Viewing Angle Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚). 0 ~ 20° 0 ~ -5° Note: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
Page 16 Turning the Monitor On/Off Note: The monitor will still consume power as long as the power cord is plugged in. If the monitor is not being used for extended periods, please unplug the power cord from the power outlet. 1. Plug the connected power cord into a power outlet. 2.
Page 17 Quick Menu Press the 1/2/3/4/5 to activate the Quick Menu. View Mode Standard FPS Game RTS Game MOBA Game Movie Text Mono Note: Follow the key guide that appears on the screen to select the option or make adjustments. Menu Description ViewMode Select one of the preset color settings.
Page 18 Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Control Panel Keys. Description 1 + 4 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding the keys for 10 seconds to lock/unlock the OSD Menu.
Page 19 Description 1 + 3 Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding the keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen:...
Page 20 Configuring the Settings General Operation 1. Press the 1/2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the On-Screen Display Menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust HDMI 1 HDMI 2 DisplayPort 3840 x 2160 @ 60 Hz...
Page 21 3. Press the 1 or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust Contrast/Brightness Contrast 6-axis Color Brightness Color Temperature Color Space Color Range Gamma...
Page 22 On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option HDMI 1 Input Select HDMI 2 DisplayPort Volume (-/+, 0~100)/1 Audio Adjust Mute Standard FPS Game RTS Game MOBA Game ViewMode Movie Text Mono...
Page 23 Main Menu Sub-menu Menu Option Contrast (-/+, 0~100)/1 Contrast/ Brightness Brightness (-/+, 0~100)/1 (-/+, 0~100)/1 Green (-/+, 0~100)/1 Blue (-/+, 0~100)/1 Cyan (-/+, 0~100)/1 Magenta (-/+, 0~100)/1 Yellow (-/+, 0~100)/1 6-axis Color (-/+, 0~100)/1 Green (-/+, 0~100)/1 Blue (-/+, 0~100)/1 Color Saturation Cyan...
Page 24 Main Menu Sub-menu Menu Option (-/+, Sharpness 0~100)/25 Blue Light Filter (-/+, 0~100)/1 Aspect Ratio Fill Aspect Ratio Full Screen Manual Image Adjust Overscan Black (-/+, Stabilization 0~100)/10 (-/+, Advanced DCR 0~100)/25 Standard Response Time Advanced Ultra Fast...
Page 25 Main Menu Sub-menu Menu Option English Français Deutsch Español Italiano Suomi Svenska Language Русский Select Türkçe Česká Tiếng Việt Setup Menu 日本語 한국어 繁體中文简体中文 Resolution Notice Information Native OSD Size Large (-/+, OSD Timeout 5/15/30/60)
Page 26 Main Menu Sub-menu Menu Option Background Power Indicator Native OSD Size Large Auto Power Off 30 minutes 45 minutes Sleep 60 minutes Setup Menu 120 minutes Standard ECO Mode Optimize Conserve DisplayPort 1.1 Auto Detect DDC/CI Memory Recall...
Page 27 Appendix Specifications Item Category Specifications ADS type, Color a-Si TFT Active Matrix 3840 x 2160 LCD; Type 0.1554 (H)mm x 0.1554 (V)mm pixel pitch 68.6 cm Display Size 27” Color Filter RGB Vertical Stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) Input Signal Video Sync...
Page 28 23.49” x 13.21” 1 - Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 - Please use the power cord from ViewSonic® or an authorized source only.
Page 29 Item Category Specifications 5 km Altitude 16,404.2 ft Operating Relative 20% to 90% (non-condensing) Conditions Humidity 0° C to 40° C Temperature 32° F to 104° F 12 km Altitude 39,370.1 ft Storage Relative 5% to 90% (non-condensing) Conditions Humidity -20°...
Page 30 Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. Note: Some terms may not be applicable to your monitor. Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
Page 31 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
Page 32 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. Note: ...
Page 33 ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
Page 34 Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
Page 35 Problem or Issue Possible Solutions The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor. OSD controls are •...
Page 36 • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Page 37 Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort.
Page 38 Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 39 The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Page 40 Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
Page 41 Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Page 42 Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/...
Page 43 How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
Page 44 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
Page 45 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
Page 46 If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
Page 47 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
Page 48 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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