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Eads TGR990 User Manual
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Eads TGR990 User Manual

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TGR990

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Summary of Contents for Eads TGR990

  • Page 1 TGR990...
  • Page 2 Feature User Guide PS11103AENAA01 01.01/EN...
  • Page 3 EADS Secure Networks is prohibited. The EADS logo is a registered trademark of EADS N.V. Other product and company names, trademarks or other identifiers mentioned herein may be trademarks or tradenames of their respective owners.
  • Page 4 El uso y el funcionamiento de este dispositivo requieren licencia. Si desea obtener información detallada, póngase en contacto con las autoridades competentes en materia de frecuencia de su país. Denne enhed må kun betjenes, hvis der er givet tilladelse hertil. Kontakt den lokale frekvensmyndighed for at få...
  • Page 5 Q u i c k g u i d e Quick guide This quick guide gives you tips for using your EADS TGR990 radio. For more detailed information, read through the user guide. Turning the TGR990 On/Off To power the TGR990 on/off, press and hold the Rotary •...
  • Page 6 Release PTT to listen. Press to terminate the call. • Answering a call The TGR990 switches to the incoming call and alerts you of • the incoming call. To answer the call, press PTT. To reject or end the call press...
  • Page 7 Q u i c k g u i d e You may also define a new shortcut: enter the menu item, press and hold and follow the instructions in the display. MENU Group audio control • You can control audio level for any Private or Group Call. However, you can define via the menu to have all Group calls always loud (Press the menu key and select Setup→Group...
  • Page 8 (TXI) active ........16 Transmit Inhibit......31 Unlocking the TGR990 ....17 Selecting your network ....17 3. Direct Mode Operation - Looking after your TGR990 ... 17 DMO..........32 The display ........17 DMO group call ......32 Home (idle) display ..... 17 My Groups folder......
  • Page 9 4. TETRA/UHF analogue gateway Creating a contact ...... 56 Editing a contact......57 mode ......... 36 Deleting a number ...... 57 General.......... 36 Deleting a contact....... 57 Entering TETRA/UHF analogue Deleting all........58 gateway mode ....... 36 Capacity ........59 Exiting TETRA/UHF analogue Group Setup........
  • Page 10 11. Writing text......86 12. What to do if....... 93 Selecting the text entry mode ..86 13. Tones........99 Adding secondary to the list of text entry modes ......86 CARE AND MAINTENANCE ..102 Selecting the text entry method and language .........
  • Page 11 F O R Y O U R S A F E T Y FOR YOUR SAFETY Read these simple guidelines. Not following them may be dangerous or illegal. Read the complete user guide for further information. SWITCH ON SAFELY Do not switch the radio on when wireless phone use is prohibited or when it may cause interference or danger.
  • Page 12 F O R Y O U R S A F E T Y ENHANCEMENTS Use only approved enhancements. Do not connect incompatible products. BACK-UP COPIES Remember to make back-up copies or keep a written record of all important information. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user guide for detailed safety instructions.
  • Page 13 F O R Y O U R S A F E T Y Network Services. For instance, some networks may not support all language-dependent characters and services. Your service provider may have requested that certain features be disabled or not activated in your radio. Contact your service provider for more information.
  • Page 14 G e n e r a l i n f o r m a t i o n General information Modes of operation Your radio has four modes of operation: network mode, direct mode, gateway mode and repeater mode. In the network mode, the radio operates using the TETRA network.
  • Page 15 G e n e r a l i n f o r m a t i o n When transmission barring is active in the network mode, the radio cannot send the necessary information to the network about changes in talk groups. When transmission barring is active, you cannot change the selected group.
  • Page 16 G e t t i n g s t a r t e d 1. Getting started Controls and indicators Pressing the rotary knob turns the radio ON/OFF, to adjust • volume level and to scroll through list items. In idle mode, it can be used to select the call type.
  • Page 17 To power On: Press and hold the Rotary Knob • If the TGR990 is configured with ignition sense, the radio will • automatically turn on whenever the vehicle ignition is turned on. Your TGR990 radio performs a self-check and registration routine.
  • Page 18 Press the soft key to deactivate the TXI Mode. If the TGR990 was previously used in Trunked Mode, it will register to the network. If the TGR990 was previously used in Direct Mode, it will remain in Direct Mode. Press in Trunked Mode and the TGR990 powers down.
  • Page 19 G e t t i n g s t a r t e d Trunked Mode Home Display ←soft key area status icon area→ text display area→ ←menu/context sensitive icon ←soft key area Direct Mode Home Display ←soft key area status icon area→...
  • Page 20 Displayed to indicate that the Rotary knob use is list scrolling, as long as this use is selected. Scan Indicates that the TGR990 is in Group scan mode. It will disappear when in single group mode. Direct Mode (DMO) Indicates that the TGR990 is in Direct Mode.
  • Page 21 G e t t i n g s t a r t e d The LED status indicator The LED indicator shows the in-service states of your TGR990. Indicator Status Solid GREEN In use Blinking GREEN In service Solid RED...
  • Page 22 G e t t i n g s t a r t e d Rotary knob The rotary knob is used for powering on and off the TGR990, as a volume control, to scroll through list items, and to select the call type in idle mode.
  • Page 23 G e t t i n g s t a r t e d Terminal Permanent Disable Your TGR990 is provided with a feature that allows your Service Provider to disable it permanently in case it is stolen or lost. When your TGR990 is disabled permanently, it becomes inoperable.
  • Page 24 DMO calls You can make and receive Group and Private Calls when the TGR990 operates in Direct Mode (DMO). This includes Emergency Group Calls. The TGR990 returns to the Home display when there is no activity for a few seconds.
  • Page 25 In Gateway Mode Operation communication relay between TMO and DMO is available. DMO terminals communicate with the trunked system (and vice-versa). In Repeater Mode Operation the TGR990 re-transmits information received from one DMO terminal to other DMO terminal enhancing coverage area.
  • Page 26 TGR990 returns to Gateway Monitor Mode. Press Exit in Temporary DMO to switch to DMO. Entering Repeater Mode When your TGR990 is in TMO, enter Repeater Mode in one of the following ways: From the Home display press • Optns and select...
  • Page 27 Home display, after that call ends. Note: Inactivity Revert Mode will occur if configured by your Service Provider. Your TGR990 will alert you of an incoming call depending on the setting you selected in the Tones menu option (see Display features on page 73).
  • Page 28 Sales, Service, Electricians, Talkgrp10). Talkgroups are divided into folders. Each folder may contain several talkgroups. For ease of use, your TGR990 also provides the ability to: Perform an alphabetical search of the talkgroup aliases. Scroll • through the entire talkgroup list.
  • Page 29 T r u n k e d M o d e O p e r a t i o n - T M O Selecting a folder From the Home display, press Optns. Select Folder, and select the desired folder. The display shows the last selected group in that folder.
  • Page 30 T r u n k e d M o d e O p e r a t i o n - T M O Using alphabetic search From the Home display, press Optns. Select a group by alphabetic search TG by abc.
  • Page 31 T r u n k e d M o d e O p e r a t i o n - T M O Activating/deactivating scanning See Group scan on page 60. Making a group call 1. From the Home display and if this is the required group, press and hold the PTT.
  • Page 32 TGR990 transmission radiation. Note: Radiation of the TGR990 is only suppressed if the TXI Mode is activated or the TGR990 is separated from power supply.
  • Page 33 D i r e c t M o d e O p e r a t i o n - D M O 3. Direct Mode Operation - DMO DMO group call In DMO, the TGR990 can be used without your Service Provider’s infrastructure. Direct Mode (DMO) allows communication with other terminals also operating in Direct Mode, which are on the same frequency and talkgroup as your TGR990.
  • Page 34 D i r e c t M o d e O p e r a t i o n - D M O Selecting a group See Selecting a group on page 28. Selecting a folder See Selecting a folder on page 28. Gateway/Repeater selection Use the DMO Config...
  • Page 35 2. Scroll to Via Gateway and press Select. Your TGR990 communicates through Gateway only. Selecting DMO group call via repeater While in DMO, proceed as follows to choose the Repeater option to set up a call via Repeater for the selected talkgroup: 1.
  • Page 36 D i r e c t M o d e O p e r a t i o n - D M O The TGR990 automatically adjusts communication type to a mode depending on a Gateway or Repeater signal presence. If no signal presence is detected, the terminal switches to MS - MS communication.
  • Page 37 4. TETRA/UHF analogue gateway mode General The TGR990 allows you to establish gateway connection between the TETRA network and a UHF analogue system. Note: To notify TETRA users of an unencrypted user on the network (while TETRA/UHF analogue gateway mode is active), an audible warning tone is sent every time the analogue unit transmits to the TETRA network.
  • Page 38 A Private Call, also called Point-to-Point or individual call, is a call between two individuals. No other terminal can hear the conversation. For operating the TGR990 in RF sensitive areas, see Transmit Inhibit on page 31. Note: While Transmit Inhibit is activated, an incoming Private Call is indicated, but it is not possible to answer the call.
  • Page 39 P r i v a t e c a l l Receiving a private call 1. The TGR990 switches to the incoming Private Call. The display shows incoming call notification and the caller’s identity. 2. To answer an incoming call, press PTT.
  • Page 40 In this guide "phone number" refers to these numbers. Both calls have the same dialing features. For operating the TGR990 in RF sensitive areas, see Transmit Inhibit on page 31. Note: While Transmit Inhibit is activated, an incoming Phone or PABX Call is indicated, but it is not possible to answer the call.
  • Page 41 P h o n e a n d P A B X c a l l s 4. To end the call, press . Answering a phone or PABX call 1. The TGR990 switches to the incoming Phone/PABX Call and starts ringing. 2. To answer the incoming call, press...
  • Page 42 The Emergency Mode allows you to use the PTT to transmit with Emergency priority (by either initiating an Emergency Group Call or requesting emergency transmit priority). After entering Emergency Mode, your TGR990 automatically sends an Emergency Call to predefined address and activate emergency call autotransmit feature (if configured).
  • Page 43 E m e r g e n c y O p e r a t i o n ↓ ↓ Upon entry into Emergency Mode any existing call or service other than packet data service will be aborted or cleared down. In Emergency Mode, the terminal will automatically reject Phone, PABX and Private Calls, and will not monitor the groups in the user selected scan list.
  • Page 44 E m e r g e n c y O p e r a t i o n If the infrastructure ends the Emergency Group Call. • Receiving Emergency Call When the TGR990 receives an Emergency Call, the display will show Emgcy In Use...
  • Page 45 G P S l o c a t i o n s e r v i c e 8. GPS location service Your terminal’s GPS Location feature uses information from Global Positioning System (GPS) satellites orbiting the earth to determine the approximate geographical location of your terminal.
  • Page 46 G P S l o c a t i o n s e r v i c e Even where location information can be calculated in such situations, it may take longer to do so. Therefore, in any emergency situation, always report your location to your dispatcher. Furthermore, please note that even where adequate signals from multiple satellites are available, your GPS feature will only provide an approximate location, often within 20 - 100 meters from your...
  • Page 47 G P S l o c a t i o n s e r v i c e Please note that during emergency mode, your terminal will not display the GPS icon even when receiving GPS location data. If valid GPS location data is available when you leave emergency mode the GPS icon will be displayed again.
  • Page 48 G P S l o c a t i o n s e r v i c e Viewing your position 1. From the Main menu select Location→Position. 2. Scroll to view the entire screen. This displays the following information about the last time your location was calculated (if available): The time the location was last calculated •...
  • Page 49 T h e m e n u 9. The menu To enter the menu items You can enter the menu items during a call. If you are viewing a menu when a new call starts, the terminal will exit the menu. 1.
  • Page 50 T h e m e n u Third submenu When scrolling up/down menu items, try also right/left scrolling. (This will select the item or return to previous level.) To return to the previous level Press Back. To exit the menu items Press Menu icons The following icons make it easy to identify the menu items at first...
  • Page 51 T h e m e n u Group Setup Set group scanning, edit My Groups list. Setup Allows you to customise the TGR990. Location Show position (previous/current), set LIP function. Shortcuts Edit shortcuts function. Scroll bar Indicates navigation among items that occupy more than one screen.
  • Page 52 T h e m e n u List of menu items Status Send Status Inbox Outbox Messages New Message Inbox Outbox Templates Predefined Recent calls Missed Received Dialed Packet Data Contacts [New Con- [Existing contacts] Group Setup Scan My Groups Setup Tones Set ring...
  • Page 53 T h e m e n u Note: This is the standard menu layout. Your Service Provider may enable/disable some menu items or change their names. Status Sending a status message A status is a number corresponding to a pre-programmed message in a list your group recognises.
  • Page 54 T h e m e n u 4. Press and then select View to view the status message. MENU Press Back to return to the status list. 5. Press Send to send the status message.
  • Page 55 Recent calls. You can view the history of all calls: 2.Missed — calls received but not answered, or rejected by the TGR990. 3.Received — calls you answered Dialed Packet Data — information on packet data communication. Each list of calls may contain up to 10 numbers, the most recent call being at the top of the list.
  • Page 56 T h e m e n u Name: — A name is required if you are storing more than one • number to the entry; otherwise, it is optional. Typically, this is the name of the person whose contact information is stored in the entry.
  • Page 57 T h e m e n u Pickers Indicate more than one number is stored with the contact. Creating a contact 1.From the Home display, press Contcs. Select [New Contact]. Main menu From the select Contact. Select [New Contact] 2.Enter name. Press confirm.
  • Page 58 T h e m e n u Editing a contact 1. From the contact list, scroll to the entry you want to edit. 2. Press to enter Contacts MENU menu. Select Edit. The entry details screen displays. 3. Follow the instructions in Creating a contact on page 56 to edit the various fields.
  • Page 59 T h e m e n u 2.Press MENU 3.To delete the entire entry, select Delete contact. 4.Press to confirm. Deleting all To delete all the contacts: 1. From the contact list, press MENU 2.Select Delete all. 3.Press once again to confirm.
  • Page 60 T h e m e n u Capacity You can check how many numbers are used and how many numbers remain free in your Contacts list. To check the capacity: 1. From the contact list, press MENU From a contact detail display, press MENU 2.
  • Page 61 Scanning This sub-menu allows you to activate/deactivate the scanning of a list of pre-defined groups programmed in the TGR990. The TGR990 will join any group call as long as this group is defined in the scan list and scan is turned on.
  • Page 62 T h e m e n u Note: If the Network List is empty, it will not be displayed. Scan lists Group Setup →Scan→Scan Lists 1. From the Main menu, select 2. Scroll to the required scan list. Press View to see the groups used in the scan list.
  • Page 63 T h e m e n u Edit the scan list groups. • Scroll to the group you wish to remove from the selected scan • list, and press Delete. You will be prompted to remove the selected group. After a few seconds, the display shows the updated scan list.
  • Page 64 Select to confirm removal. MENU Setup From the Main menu, select Setup. This sub-menu allows you to change your TGR990 configuration: ring style, volume, language, data setup, speaker, tones, and display. Setting tones From the Main menu, select Setup→Tones.
  • Page 65 3.Choose required setting and press Select, or press Back exit. Setting all tones To activate/deactivate all tones (keypad tone and other activity tones used in your TGR990): 1. From the Main menu, select Setup→Tones→ tones. 2. Scroll through the settings (On/Off).
  • Page 66 T h e m e n u Setting car horn tone To activate/deactivate car horn notification about receiving individual call while the ignition is off: 1. From the Main menu, select Setup→Tones→ Horn. 2. Scroll through the settings (On/Off). Choose required setting, and press Select, or press Back to exit.
  • Page 67 T h e m e n u From the Main menu, select Setup→Ring Style. Upon entry into this sub-menu, the display shows the current ring style used. To set the ring style, scroll to the desired style and press Select. Setting group audio 1.From the Main...
  • Page 68 Main menu, select Setup→Language. The display shows the current language used. You can customize your TGR990 to operate in English, German, French, Spanish, Dutch, Swedish, Norwegian or in a language defined by your Service Provider. The default setting from factory is English.
  • Page 69 Networks From the Main menu, select Setup→ Networks. This sub-menu allows you to select the network your TGR990 registers to, and what mode it operates on. Selecting home only network registration From the Main menu, select Setup→Networks→Networks...
  • Page 70 T h e m e n u Selecting Trunked Mode This sub-menu allows you to select the mode your TGR990 will be operating on. To set up your operating mode: 1. From the Main menu, select Setup→Networks→Trunked Mode. 2. The TGR990 switches to Trunked Mode.
  • Page 71 T h e m e n u Selecting Repeater Mode This sub-menu allows you to select the mode your TGR990 will be operating on. To set up your operating mode: 1.From the Main menu, select Setup→Networks→Repeater Mode. 2.The TGR990 switches to Repeater Mode.
  • Page 72 The display will show the following message: Unit Locked — you entered the correct code. The display returns to Security sub-menu and shows the active setting: On. To unlock the TGR990 before powering off: 1. From the Main menu, select Setup→Security→PIN Protect.
  • Page 73 Security sub-menu and shows the active setting: Off. To unlock the TGR990 after powering on, enter the code at the prompt. The TGR990 enters the Home display. If you fail to enter the correct code, the following message will be...
  • Page 74 Screen Saver — covers the • TGR990 display after the TGR990 stays idle for a preprogrammed period of time (if configured by your Service Provider). Backlight: — a backlight lights the display and keypad when you •...
  • Page 75 1. From the Main menu, select Setup→Display→Backlight:. 2. Press Change. 3. Select required setting. Function — your TGR990 has 4 backlight settings: • Auto — Any key press turns the backlight on. The backlight • remains on until the pre-programmed timer runs out.
  • Page 76 T h e m e n u 4. Press Done to exit. When is set, the radio displays pre-programmed wallpaper in the background Setting the contrast 1. From the Main menu, select Setup→Display→Contrast:. 2. Press Change. 3. Use or Rotary Knob to adjust the contrast. 4.
  • Page 77 T h e m e n u used to set the local time difference from UTC (Coordinated Universal Time). Date Format is used to change the format for displaying the date • and time (Day/Month/Year, Month/Day/Year, or Year/Month/ Day). Location To enter the location sub-menu, press and select Location:.
  • Page 78 T h e m e n u Position • The time the location was • last calculated. The latitude expressed in • degrees, minutes, and seconds. The longitude expressed • in degrees, minutes, and seconds. The antenna height. • The direction of travel. •...
  • Page 79 T h e m e n u Shortcuts Use shortcuts to access frequently used menu items. From the Main menu, select Shortcuts. The display shows the shortcut list. You can access a shortcut by pressing and then the MENU respective numeric key. Creating a menu shortcut For example, to create a shortcut to the All tones...
  • Page 80 T h e m e n u Deleting a shortcut 1. From the Main menu, select Shortcuts. 2. Scroll to the shortcut you wish to delete. 3. Press and select Delete. Press to delete a shortcut. MENU Press to cancel. Deleting all shortcuts 1.
  • Page 81 M e s s a g e s 10. Messages General The messaging feature lets you: send short text messages (free text or according to user defined • or predefined templates), receive messages. • A text message is a short text containing up to 140 characters. Each message is stamped with the date and time it was left in the inbox.
  • Page 82 M e s s a g e s Creating a message 1. From the Main menu, select Messages→New Message. An empty screen will open. 2. Type/edit your message using the keypad. Press . Select Store to add MENU your message to the template list.
  • Page 83 Message Failed — the message was not received. • After sending the message, your TGR990 will return to the templates list or to the message editor screen. Note: It is recommended to wait for the message acknowledge before sending a new message.
  • Page 84 M e s s a g e s Inbox Info — press any key or wait for a few seconds. The display • shows messages list. Reading a message in the inbox 1. Scroll to the message. 2. Press Read. New message received If you press Back, you dismiss the message.
  • Page 85 M e s s a g e s Inbox. The display shows the next message (if any) or the message list. Select Delete all and press to delete all the messages. When • the display shows Deleted: All Messages, all the messages are deleted from the Inbox.
  • Page 86 Message Failed— the message was not received. • 3. After sending the message, your TGR990 will return to the predefined template list or to the message editor screen. Note: It is recommended to wait for the message acknowledge before sending a new message.
  • Page 87 W r i t i n g t e x t 11. Writing text Selecting the text entry mode Text entry modes make it easy for you to enter names, numbers, and messages. In the text entry screen, press the menu key and select Entry MENU...
  • Page 88 W r i t i n g t e x t You can use this method in the languages programmed in the terminal. In the text entry screen, press the menu key and select Entry MENU Setup, and then change to one of the methods and its related language (for example: TAP English).
  • Page 89 W r i t i n g t e x t Keys usage List of keys and characters in alphanumeric mode (TAP): Except for keys 0 and 1, the top line for each key shows • numbers and upper case characters, and the lower line shows numbers and lower case characters.
  • Page 90 W r i t i n g t e x t Alphanumeric mode (TAP) W X Y Z 9 w x y z 9 List of keys and characters in numeric mode: Numeric mode 0 to 9 Press to enter digit at insertion point. •...
  • Page 91 W r i t i n g t e x t Other keys: Description Any numeric In TAP press any key to reject word • completion and continue with text entry. A new completion will be displayed, if available, after the time- out for TAP expires.
  • Page 92 W r i t i n g t e x t Description Press to navigate up one line in a long • text (several lines). Press and hold to repeat. In TAP press to reject word completion • and scroll up. Press to navigate down one line in a •...
  • Page 93 W r i t i n g t e x t Writing in symbol mode 1. Press # key to scroll to symbol mode. 2. Press 1 key. A series of symbols and punctuation appear on the screen. 3. Scroll to the symbol and press Select. Writing in TAP alphanumeric 1.
  • Page 94 Failed attachment. The TGR990 keeps on trying. If it does not succeed, try another talkgroup. Authenticate The TGR990 could not register on an Failure Authenticated system (for example, the Authentication key is incorrect, or Authentication is disabled in the TGR990).
  • Page 95 PTT button to cancel the emergency call autotransmit feature. Emgcy Mic The emergency call autotransmit feature is active, and the TGR990 is automatically transmitting hands free emergency audio. Empty Entry The speed number you dialled does not exist, or the number exists but the group is non-selectable.
  • Page 96 Trouble No Answer The called party does not answer. No Entries This message is displayed when accessing an empty list. No Group Attachment failed. TGR990 detached from current talkgroup. Please wait until the TGR990 attaches again to the current talkgroup.
  • Page 97 Address Book - if set up by your Service Provider. Only One There is only one programmed entry in the Entry scrolling list. Overheating The TGR990 turns off. Keep it turned off for five minutes. Party Busy The called TGR990 is busy.
  • Page 98 Available Please try again later. The called TGR990 is turned off. • Please try again later. Please Try The TGR990 could not place the call. Again Please Wait A message during startup. Connecting Registration The TGR990 could not register within the Failure system.
  • Page 99 TGR990. The TGR990 is still fully operative. Should this error recur, note the error code and contact service. Unit Not The TGR990 could not attach to the Attached system. The talkgroup may not be defined in the system. Please try another group.
  • Page 100 Back to full service Clear-to-send Once Bad key press Once • Good key press Once • TGR990 self-test fails at power up • From out-of-service to in service In Call Call clear warning Once Call modified Every 6 seconds, until a...
  • Page 101 T o n e s Description Type Repeated Talk prohibit • Until you release the • System busy • Called TGR990 not available or busy • Call disconnected or Once failed due to network • Wrong number dialled DMO (Direct Mode)
  • Page 102 T o n e s Description Type Repeated Private call ringing to the Until the call is answered caller Half-duplex Private Pre- Every 4 seconds, until emptive Priority Call the call is answered or (PPC) ring rejected Full-duplex Private PPC Every 4 seconds, until ring the call is answered or...
  • Page 103 C A R E A N D M A I N T E N A N C E CARE AND MAINTENANCE Your radio is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you protect your warranty coverage.
  • Page 104 Use the radio only in its normal operating positions. To maintain compliance with radio frequency exposure guidelines only use enhancements approved by EADS for use with this radio. Using two TETRA devices closeby may cause them to interfere with each other, for example, when two such devices are in the same vehicle.
  • Page 105 I M P O R T A N T S A F E T Y I N F O R M A T I O N always keep the radio more than 6 in. (15.3 cm) from their pacemaker • when the radio is switched on.
  • Page 106 However, EADS provides a special product, Atex certified THR880i Ex, that can be used in potentially explosive gas areas. For more information on this product, please contact the nearest authorised EADS distributor.
  • Page 107 I M P O R T A N T S A F E T Y I N F O R M A T I O N If certain features are in use, you may first need to turn those features off before you can make an emergency call.