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DELTA GROUP VIVOTEK ND9326P User Manual

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ND9326P
ND9426P
User 's Manual
H.265/H.264 • 8/16 CH • 8/16 port PoE • 2 HDDs • ONVIF •
HDMI/VGA Monitor Display • RAID0/1
Network Video Recorder
Rev. 1.2
Rev. 1.0

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Summary of Contents for DELTA GROUP VIVOTEK ND9326P

  • Page 1 ND9326P ND9426P Network Video Recorder User ’s Manual H.265/H.264 • 8/16 CH • 8/16 port PoE • 2 HDDs • ONVIF • HDMI/VGA Monitor Display • RAID0/1 Rev. 1.2 Rev. 1.0...
  • Page 2 Table of Contents Contents Chapter 1: Hardware Installation and Initial Configuration ..... 8 Introducing the Network Video Recorder ....................8 Special Features ................................8 Safety ..................................... 11 Chassis Dimensions ............................... 12 Physical Description ..........................12 Hardware Installation ........................... 14 Interface Connections .......................... 19 Limitations on text entry length: ......................
  • Page 3 セキュリティ基準（新規則第34条の10) 「本製品は 電気通信事業者（移動通信会社、固定通信会社、インターネットプロバイダ等） の通信回線（公衆無線 LAN を含む ） に直接接続することができません。本製品をインターネットに接続する場合は、必ずルータ等 を経由し接続してください。」 IMPORTANT: The NVR also supports the VIVOCloud Retail app. Please refer to the VIVOCloud Retail app User Guide for details. IMPORTANT: External Disk Usage Recommendation: We highly recommend users to utilize compliance USB3.0 cables for optimal performance and to prevent compatibility issues.
  • Page 4 The page is left blank intentionally.
  • Page 5 Revision History * Rev. 1.0: Initial release; Rev. 1.3: Revision based on firmware 4.5 IMPORTANT: Avoid the following with the use of battery: 1. Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types), 2.
  • Page 6 NOTE: The following are the limitations for web access using the non-IE browsers: 1. Playback: fast forward, back forward, next frame buttons are not available. 2. Snapshot and Auto screen ratio not available on Safari. 3. Web browsers supported: - Chrome v68.0.3440 and later official version - Firefox v61.02 and later official version 4.
  • Page 7 Read Before Use The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
  • Page 8 Chapter 1: Hardware Installation and Initial Configuration Introducing the Network Video Recorder VIVOTEK’s ND9326P and ND9426P are the H.265 Linux-based standalone NVRs with embedded PoE. Equipped for up to 8-CH/16-CH network cameras, the NVRs support 8x or 16x 802.3 at/af PoE ports. Both also display the PoE power information, providing for a more convenient and smarter installation.
  • Page 9 ● PTZ Support ● Snapshot / Export Media ● Digital zoom Video Control ● VORTEX Connect and VIVOCloud for effortless access from smartphones using a QR code ● Terminal block pins for DI/DO connection. ● Configuration Backup / Restore ● Compatible with VIVOTEK VSS Central Management Software* ●...
  • Page 10 The Social Distancing package comes with the following components: 1. 1 or multiple SC8131 3D counting cameras. 2. 1 PoE switch 3. 1 NVR * The Ethernet, HDMI cables, and HDMI extenders are user-supplied. 3D Counting camera PoE switch HDMI Ethernet - OR - Entrance / Exit...
  • Page 11 Safety ◼ Connect the system to an earthed main power outlet. ◼ Never open the housing of the power supply unit. ◼ Install and operate the system only in a dry, weather-proof location. ◼ Observe the following safety factors: • Is there visible damage to the system or power cord? •...
  • Page 12 Chassis Dimensions Physical Description Front View 1 Network uplink status/activity LED 2 System status LED 3 System power status 4 USB 3.0 port 12 - User's Manual Manual...
  • Page 13 Rear View 1 PoE ports # 1 to #16 (ND9426P) 6 Audio OUT 2 RJ45 port - GbE uplink 7 VGA 3 HDMI 8 DI/DO terminal block 4 USB 2.0 port 9 Power socket (110/240V AC), w/ a power button 5 Audio IN IMPORTANT: The total power budget for the ND9326P’s 8 PoE ports is 120W.
  • Page 14 Hardware Installation SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate most of the off-the-shelf SATA hard drives. 1. Attach 4-foot pads to the bottom of the enclosure. 2. Use a screwdriver to loosen the retention screws on the sides and the back of the chassis. Slide the top cover back, and then remove the top cover.
  • Page 15 3. Connect SATA data and power cables to the main board. SATA Data x2 SATA Power x1 4. Connect the SATA power and SATA data cables to the hard disk drives. SATA power SATA data User's Manual - 15...
  • Page 16 5. Install hard drives to the chassis. Note that the screws pass through the bottom of the chassis and secure the hard drives using the mounting holes at the bottom of hard drives. When installing hard drives, their label side should be facing up, and the connector side facing the inside of the chassis.
  • Page 17 6. Secure the hard disks to the mounting positions in the chassis with its label side facing up, and the connectors facing the inside of the chassis. The sample drawing below shows the positions. NOTE: You can also use the Reset button to restore system defaults. Press and hold down the button for longer than 5 seconds.
  • Page 18 Rack-mounting (Optional, and the rack-mount brackets are separately purchased) IMPORTANT: If you have either a round-holed or square-holed rack, install cage nuts or clip nuts to the desired positions on the rack posts. The instructions below are based on the installation to a 4-post equipment rack. The slide rails apply to rack cabinet of a depth of 700 to 900mm.
  • Page 19 2. Secure the chassis to rack posts using 2 M6 screws on each side. Interface Connections 1. Connect to a monitor using an HDMI cable. VGA is also supported. 2. Connect CAT5e or better-quality Ethernet cable to the GbE Ethernet ports. 3.
  • Page 20 Please do not connect the NVR's PoE ports to non-PD* devices (such as an Ethernet switch LAN port). The Ethernet control circuits may not be compatible. * PD = A Powered Device designed to receive power source from a PoE connection such as network cameras. NOTE: •...
  • Page 21 NOTE: 1. The onboard DHCP server provides IPs for the connected PoE cameras (10.1.1.1 or 192.168.2.1 onward). The uplink Ethernet port acquires a different IP from the network it connects to. The PoE ports and the uplink are in separated networks. If your uplink port happens to connect to a 10.1.1.x network, make sure you change your PoE subnet to 192.168.2.x segment.
  • Page 22 2-6. Limitations: • When you are exporting video to the disk drives in an external storage, you cannot select the other disk drives to create a new volume. • If the disk drives or volumes in the external storage is smaller than 1TB, you cannot configure them as volumes for the NVR.
  • Page 23 WARNING : If you connect the NVR to a PoE port of the AW-FED series PoE switch, make sure you turn off the PoE output on that specific port using the onboard DIP switch. Otherwise, the high-power output can damage the LAN port on NVR. PoE cameras AW-FED PoE switch PoE ON/OFF switch...
  • Page 24 Initial Configuration - via a Local Console A local console requires the following: 1. A monitor is connected via an HDMI or VGA cable. 2. A mouse and/or a keyboard are connected to the system. 3. It is presumed that the system has not been configured yet. Follow the onscreen messages to complete the initial configuration: You should create a password for the protection of your system first.
  • Page 25 IMPORTANT: Except in the initial setup, changing system time can produce disruptions to the existing recordings. Turning the current system time back to a time when video recording was taking place can generate duplicate files. And those files may not be playable. 2.
  • Page 26 NOTE: 1. The maximum decoding bandwidth is: H.265 Up to 1080P@480fps H.264 Up to 1080P@480fps Pre-recording: 5 seconds (max. 10) Post-recording: 20 seconds (max. 300) When cameras are recruited into the configuration, their stream 1 is used as the recording stream.
  • Page 27 Note the following when using IPv6 addresses: 1. Abbreviation is supported, e.g., for 0000:0000. 2. If illegal characters are entered, conflict warning messages will display.
  • Page 28 4. The system will automatically create volumes from the installed disk drives. The process will take several minutes. Hard disks will be configured into single-disk volumes. You can delete these volumes and then create RAID volumes in the Settings > Storage page. Now, you can download and install the VORTEX app from App Store or Google Play.
  • Page 29 5-1 Tap Create account, enter your email address and password, and tap Create account. 5-2 Confirm your email address to activate your account, and then create an organization name.
  • Page 30 5-3 Tap Add devices and scan the NVR’s QR code, which can be obtained either from the end of the NVR’s auto setup process or by adding a device with VORTEX Connect device ID.
  • Page 31 5-4 After scanning the QR code, a Device ID page displays. Then, tap Add and Done. 5-5 Please visit the VORTEX FAQ section https://vivotek.zendesk.com/hc/en- 001/sections/16268878708633-VORTEX for more information on how to use VORTEX Connect.
  • Page 32 In addition, if you are an existing VIVOCloud user and want to continue using this service, click No in the following dialog box. NOTE: For VIVOCloud and VORTEX Connect cloud services, you can only activate/enable one cloud service at a time.
  • Page 33 6. Another optional utility, VIVOCloud, is available through the Apple and Android App Stores too. The VIVOCloud works with a server hosted by VIVOTEK for bridging and tunneling video requests between client devices and network cameras/CMS/NVR. The utility simplifies and facilitates network configuration for access across the Internet.
  • Page 34 Next, enable VIVOCloud. Then, tap Add devices > Add devices manually > SCAN QR CODES to scan the QR code from within the VIVOCloud app and wait for the connection process to complete.
  • Page 35 LED Indicators Name Behavior Definitions Blinking Green Data is being transmitted or received. 1. NET LED The Ethernet uplink NET1 or NET2 is disconnected. Constant Green System ready. 2. Status LED Blinking Green Updating firmware or device pack. every 1 second Constant 1.
  • Page 36 This page is left blank intentionally.
  • Page 37 Power Up and Power Down To power up and power down, On the initial configuration: 3. Connect the power cord between the system and power outlet. 4. Turn on the system using the power button on the back of chassis. After the initial connection, Use the power down button on the lower right corner of the Settings page.
  • Page 38 Configuring Crowd Control Solution 1. On the desktop, move your mouse to reveal the main portal. Click on the Crowd Control button at the bottom. Camera 01 Camera 02 Camera 03 Camera 04 Camera 05 Camera Camera 08 Camera 07 Camera 09 2.
  • Page 39 3. Click on the CURRENT number. 4. Enter the number of your staff members. You can enter this number before you open a store for business. User's Manual - 37...
  • Page 40 5. The system will return 4 as the current occupancy. 6. Click on the Settings button to reveal the Settings option. 38 - User's Manual...
  • Page 41 Configure each parameter for your store/facility. Allowed occupancy: Enter a number for the maximum number of people to be present in your facility. Show on counting page: Current occupancy - how many people have entered your facility. Available occupancy - the number of people who can enter without exceeding the maximum number.
  • Page 42 Level of Crowdedness: Mode1 - Low - the number of people in a building is lower than 75% of the max. allowed. Medium - the number of people in a building reached 75% of the max. allowed. High - When the max. number threshold is breached. Mode2 - Mode 2 only displays Low or High statuses.
  • Page 43 Configuring Alarm Notification: 1. From the Live view, enter Settings > Alarm. You need to enter the system credentials to enter the system settings page. Enter a name for your alarm configuration, e.g., Alarm from Crowd Control site 1. 2. Select Caution occupancy reached, Full occupancy reached, and Full occupancy clear. Click on the next button at the lower right.
  • Page 44 3. Select VIVOCloud app notification. This way, you can receive occupancy notices using your cell phone. Click next to proceed. 4. If preferred, configure a scheduled period of time during which the alarm notification will take effect. The default is all time. Click Finish for the configuration to take effect.
  • Page 45 5. If an alarm is triggered, e.g., the occupancy level has been breached, you can receive instant notice through the VIVOCloud app. On the VIVOCloud app connected to a Crowd control solution, you can see the Crowd control button. User's Manual - 41...
  • Page 46 The current status will display on screen. You can constantly monitor the occupancy situation of your facility or store. 42 - User's Manual...
  • Page 47 Customizable Screen Configuration: 1. Enter the Social Distancing control page and click on the Settings button. Click on Appearance. 2. You can customize numerous screen panes. Click on each of the color pane. User's Manual - 43...
  • Page 48 There are 3 main screens: Low, Medium, and High. Select the screen for the Level of crowdedness, and then configure your screen. 3. You can refer to the image size information, e.g., that for your company's logo. Prepare the image files and save them to a USB thumb drive. It is recommended you jot down the sizes of every screen panes, prepare the image files and upload.
  • Page 49 4. You can change the screen information by entering a string of your preference, such as, "Masking is mandatory!" Note that you will need 3 sets of image combinations for 3 levels of occupancy. 5. When done with configuring all screen panes, click the Apply button on the upper-right of your screen.
  • Page 50 Section One: Management over a Local Console Chapter 2: Introduction to the Local Console Interface Camera 01 Camera 02 C mera 06 amera 04 46 - User's Manual...
  • Page 51 By default, a live view appears on an HDMI monitor. The interface architecture of the local console is illustrated as follows: Live View Main screen Main control portals Layout Time Search panel Fisheye DI/DO Alarm search Smart VCA event search Search recording POS search Deep search...
  • Page 52 2-1. How to Begin 1. How to access the Configuration Portal? Make sure a mouse is attached to your NVR. Move your mouse cursor, and the Configuration Portal will appear on screen. For all the configurable options available through this portal, please refer to Chapter 3 on page 61.
  • Page 53 P TZ control panel for ordinary PTZ type PTZ control panel for joystick type PTZ ĐŽŶĮŐ Focus far Focus near ƉŽƐŝƟŽŶ Patrol button PTZ presets: If your PTZ cameras have preset locations, click on the button to unfold the preset menu.
  • Page 54 The Playback window will prompt, and a playback begins from the point in time you selected, e.g., 30 seconds ago. This function allows you to quickly review what has just happened. 3-2. Another way to access past videos is to open the Search recording clips window. Move your mouse cursor to display the Configuration Portal (without selecting any view cell).
  • Page 55 4. How to receive system alarm? Please refer to page 118 for how to configure system alarm triggers. When the alarm is triggered, e.g., by digital inputs or motion detection, an alarm message will prompt on the screen. Use the > arrow button to browse through the alarm messages. If the alarm is configured with video recording as the responding action, you can click on the alarm entry.
  • Page 56 5. Why live view is unavailable? The default live view receives a camera's stream #1. If a camera's stream #1 is configured using MPEG-4 as the video codec, the following message will prompt. You can go to the Settings > Camera > Media > Video window to configure the video codec of stream #1 into H.264 or H.265.
  • Page 57 6. How do I move to another layout page? Move your cursor to the right-hand side of your screen. The page turner buttons will appear as shown below. For example, if you have 8 cameras placed on 2 2x2 layout pages, use these buttons to visit different pages.
  • Page 58 2-2. Operation on Camera View Cell 2-2-1. PTZ Panel Once you selected a camera, click on the PTZ button on a camera portal. The PTZ panel will prompt. Below is the description of its functions: List of preset positions Focus far Focus near Home Zoom in...
  • Page 59 Below is the PTZ panel that appears with ordinary PTZ cameras. List of preset positions Speed selector Focus far Focus near Zoom in Zoom out Starts patrol 1. PTZ control: Click on the arrow buttons to move towards the direction you wish to move to.
  • Page 60 Joystick support The joystick related operations are listed below: 1. Pan: Continuous move is supported. (joystick X-axis movement) 2. Tilt: Continuous move is supported. (joystick Y-axis movement) 3. Zoom: Continuous move is supported. To zoom in, move joystick Z-axis clockwise (or use button #2).
  • Page 61 2-2-2. Digital zoom Panel Digital zoom is a function that provides digital zoom into a live video. Be sure you place your mouse cursor inside the Global view window for the zoom function to take effect. When activated, a Global view window will appear at the lower right of the view cell as shown below.
  • Page 62 2-2-3. Play Recording Clips Panel The Play Recording Clips function provides a shortcut to the latest recordings on the system. You can select 30 secs, 1 min, 3 mins, 10 mins, and 60 mins for an immediate playback. For security reasons, using this function requires users to enter his/her credentials.
  • Page 63 2-2-4. DI/DO The DI/DO panel provides a glimpse of all DI and DO signal statuses from the connected cameras. You can manually trigger a digital output by clicking on its indicators. When a digital input is triggered, its status will also be indicated on the panel.
  • Page 64 2-2-6. Right-click Commands Left-click to select a camera. Right-click to display the selection menu. 1. Camera information: Click to display camera name, resolution, codec, or frame rate on the view cell. The information will display on the upper left corner of a view cell. 2.
  • Page 65 Chapter 3: Configuration Using the Local Console The Main Control Portal 3-1. Layout Move your mouse cursor across the screen to display the portal. The local layouts: ND9326P: 1x1, 2x2, 3x3, 1M+5, 1P+3, 1P+6, 2P+3, 3V ND9426P: 1x1, 2x2, 3x3,4X4, 1M+5,1M+7, 1M+12, 1P+3, 1P+6, 2P+3, 2V+3, 1V+6, 3V If you select the single view layout, the rotation button will appear.
  • Page 66 3-3. Search recording clips 3-3-1. Basic Search Click the button to start searching for recorded clips. A confirm box will prompt. Enter User name and Password to proceed. The search and calendar view will appear. Select a day on the calendar to select the date when the recordings of your interest took place (the days with recorded clips will be highlighted in blue and green).
  • Page 67 The timeline bar enables quick skimming through the recording. Its functions are described as follows: Control buttons Functional buttons Timeline scale Span of existing Current time recording indicator Buttons Description Time scale selector. Use the buttons to select the span of time displayed on the tool bar.
  • Page 68 The fisheye dewarp modes can be selected during a playback: e.g., 1R, 1P, 1O3R, or 1O8R. When playing the video recorded by a fisheye camera, the fisheye display options will be available on screen. You can click to select the 1O, 1P (Panoramic), 1R (Regional), or 1O3R (1 Original and 3 Regional), or 1O8R modes.
  • Page 69 Note that to export a video segment from the playback timeline, 1. Click on the Export button 2. Insert a USB drive formatted in the FAT format. 3. Select the "From time" by clicking on the timeline. You can also manually enter the "From time"...
  • Page 70 3-3-2. Alarm Search Click on the Alarm search button on the upper left of the screen to enter the Alarm Search panel. You can specify the search criteria by selecting the devices to be involved in the Alarm search. 1. Camera list. 2.
  • Page 71 You can then specify the start time and end time to configure a span of time to be searched. You can also determine what alarms will be included in the search. User's Manual - 67...
  • Page 72 You can select what types of triggers were associated with the recordings you want to find. When done with the selection, click on the Search button. In the sample screen below, a list of alarms is displayed, and you can click on any of them to replay the moment when the alarm was triggered.
  • Page 73 Use the page up and page down buttons to browse through the alarm list. Use the continuous playback button to let the system automatically play all alarm clips. The continuous play starts from the first alarm or from the alarm you currently clicked and selected. Click on the button again to stop the continuous play.
  • Page 74 3-3. Search recording clips 3-3-1. Basic Search Click the button to start searching for recorded clips. A confirm box will prompt. Enter Username and Password to proceed. The search and calendar view will appear. Select a day on the calendar to select the date when the recordings of your interest took place (the days with recorded clips will be highlighted in blue and green).
  • Page 75 The timeline bar enables quick skimming through the recording. Its functions are described as follows: Control buttons Functional buttons Timeline scale Span of existing Current time recording indicator Buttons Description Time scale selector. Use the buttons to select the span of time displayed on the tool bar.
  • Page 76 Note that to export a video segment from the playback timeline, 1. Click on the Export button 2. Insert a USB drive formatted in the FAT format. 3. Select the "From time" by clicking on the timeline. You can also manually enter the "From time"...
  • Page 77 3-3-2. Alarm Search Click on the Alarm search button on the upper left of the screen to enter the Alarm Search panel. You can specify the search criteria by selecting the devices to be involved in the Alarm search. 1. Camera list. 2.
  • Page 78 You can then specify the start time and end time to configure a span of time to be searched. You can also determine what alarms will be included in the search. 74 - User's Manual...
  • Page 79 You can select what types of triggers were associated with the recordings you want to find. When done with the selection, click on the Search button. In the sample screen below, a list of alarms is displayed, and you can click on any of them to replay the moment when the alarm was triggered.
  • Page 80 Use the page up and page down buttons to browse through the alarm list. Use the continuous playback button to let the system automatically play all alarm clips. The continuous play starts from the first alarm or from the alarm you currently clicked and selected. Click on the button again to stop the continuous play.
  • Page 81 VIVOTEK - Built with Reliability 3-3-3. Smart Search II Smart search II is available only for the newer line of cameras that come with Smart Motion detection. Smart search II has the following benefits: Faster search: Metadata is saved with videos coming from cameras running Smart Motion detection.
  • Page 82 Click the Search button to begin the search. Depending on the scale of the search (how many cameras involved, and the span of recordings in search), the search should be completed in a few minutes. The search results will display as thumbnail images. To view each short video clip, click on the thumbnail.
  • Page 83 VIVOTEK - Built with Reliability Instead of the thumbnail view, you can also change the display of search results using the list view. Note that when exporting video clips, each clip is selected using a small checkbox on the upper left corner of the thumbnail. User's Manual - 75...
  • Page 84 VIVOTEK - Built with Reliability 3-3-4. Deep Search The Deep Search function uses AI empowered by VIVOTEK AI cameras to improve search functionality, and it comprises two main functions: Attribute Search and Scene Search. Without relying on scrolling through the video footage frame by frame, VIVOTEK AI cameras provide object-based metadata to enable intelligent video evidence search.
  • Page 85 VIVOTEK - Built with Reliability Select one of the following object types from the pull-down menu: • People • People with attribute • Vehicle • Vehicle with attribute. Select "People" or "Vehicle" objects if you want to search for people or vehicles in a recorded video.
  • Page 86 VIVOTEK - Built with Reliability Vehicle with attribute • Vehicle: Type, Color Choose a specific time span from the pull-down menu. Select Attribute Search or Scene Search. Attribute Search: Find the people or vehicles with specific appearances from multiple cameras. 78 - User's Manual...
  • Page 87 Scene Search: Search for the object appearing or lingering in the virtual area or crossing a virtual tripwire. Note that this search can only be applied to a single camera. Users can click the button to select a search rule type: •...
  • Page 88 If there are search results after performing Deep Search, you can play each corresponding video thumbnail and take snapshots as needed. 80 - User's Manual...
  • Page 89 VIVOTEK - Built with Reliability IMPORTANT: 1. Not all the cameras support finding all the object types. When users select one type of object, only the supported cameras will appear in the camera list. By default, all the cameras that support the object type will be selected. Users can click the device list and choose the cameras.
  • Page 90 3-3-5. Smart VCA event search This search panel enables the search for the detection results from Smart VCA analytics functions. They include: * Line crossing detection * Intrusion detection * Loitering detection * Face detection * Missing objection detection * Unattended object detection * Crowd detection * Running detection * Parking violation detection...
  • Page 91 VIVOTEK - Built with Reliability You may also refer to the following documentation for more information about video analytics: 1. Smart Motion Detection User Guide. 2. Smart VCA User Guide. 3. Smart 360 User Guide. On the live view, you can also see the analytics rules and the bounding boxes indicating the detected objects while the analytics is taking place.
  • Page 92 Below are the short introductions to these analytics functions: Line Crossing Detection The Line Crossing detection detects one or multiple people crossing a virtual tripwire. The traffic direction can be assigned on screen for people passing the line in one specific direction or in both directions.
  • Page 93 VIVOTEK - Built with Reliability Loitering Detection The Loitering detection can be used to detect a person of a group of people lingering in an area for longer than a preset time threshold. The applicable scenarios of this feature can be: * Detects when a pserson is loitering at a walk-up of ATM lane.
  • Page 94 Unattended Object Detection The Unattended Object detection can be used to detect objects intentionally or unintentionally left in scene. The applicable scenarios of this feature can be: * Detects objects placed in front of an emergency exit. * Detects objects left on subway tracks, platform, on a bridge, or in a bank lobby. Face Detection Face detection detects the presence of human faces in the field of view.
  • Page 95 VIVOTEK - Built with Reliability Crowd Detection Crowd detection calculates the number of people in a specific area. When the number exceeds a preset number, an event is triggered. The applicable scenarios of this feature can be: * Detects the congestion when the number of people in a region exceeds a preset number, e.g., 10 in a waiting line.
  • Page 96 Running Detection Running Detection can be used to detect people running from a crime scene or rioting occurs in a virtual area, such as gang fights. The algorithm can detect abnormal running behavior with a speed higher than the normal walking speed. Alerted zone The applicable scenarios of this feature can be: * Detects when a person is running from a crime scene.
  • Page 97 VIVOTEK - Built with Reliability Parking Violation The Parking Violation detection helps when vehicles stay still for a period of time in an area. You can configure an area where parking can cause problems. You can configure an event notification when vehicles stay longer than a configurable period of time, e.g., 20 seconds.
  • Page 98 Restricted Zone The Restricted Zone is a conditional detection where an intruder can be detected by entering a Restricted zone. The workers inside a facility will not trigger an alarm by entering a Defined zone first and then enter the Restricted zone. Your employee Intruder Zone2...
  • Page 99 VIVOTEK - Built with Reliability Smart Tracking Below are some basic information for the Smart Tracking feature: 1. The detection takes place at the pre-configured Preset positions. Tracking can only take place during a patrol dwell time. 2. The PTZ camera then moves its lens to track the object found until the object moves away from the scene, or enters a shelter (e.g., getting into a car).
  • Page 100 The Smart VCA search function can be accessed from the main portal using the Search button. When you are at the search panel, click on the Smart VCA search tab. 1. Select the cameras that generate VCA events. Select at least one camera. 2.
  • Page 101 VIVOTEK - Built with Reliability 5. The search results will display as thumbnail images. To view each short video clip, click on the thumbnail. The playback video window is located on the right. Click on the Expand/Shrink button to watch the video in a full screen. You can use the Esc button to leave the full screen.
  • Page 102 You may use the sort menus on the upper right to sort your search results. If using the "Sort by event type" option, events of different types will be displayed in a successive order. When exporting video clips, mouse over and select the small checkboxes on the thumbnails. Single-click to select video clips.
  • Page 103 VIVOTEK - Built with Reliability 3-3-6. Storyboard The Storyboard interface provides a glimpse of past recordings over a timeline. It looks and operates like doing the film editing after a film was shot. To enter the Storyboard window, click on the Storyboard shortcut on the upper-left of screen. Below are the screen elements of the Storyboard window: Camera selector Search button...
  • Page 104 VIVOTEK - Built with Reliability Mouse over the line of snapshots to display its time of recording. Click on a snapshot of your interest. The time of recording is immediately displayed on top of it. The detailed search is based on a narrow-down criteria. The search begins from a 24-hour time span, and then moving in to a 4-hour, 1-hour, 10-minutes, and 2-minutes span.
  • Page 105 If you find yourself in the wrong segment on the timeline, use the buttons on the upper-right of the screen to travel. The definitions of these buttons depend on the time span of your current position. For example, if you are in a 4-hour time span, the "Back to previous state button" will bring you back to the 24-hour time span.
  • Page 106 VIVOTEK - Built with Reliability The playback window will appear. Please refer to page 67 for the operation details. To return to the Live View window, click on the Back to Search recording clips button the Back to Live view button on the upper-left of the screen.
  • Page 107 3-4. Export recordings The Export recordings button allows users to directly select a piece of recordings by a specific camera, and export that to a USB thumb drive. Users can select one or multiple cameras, select a period of time in which the recording took place, and then click export. The max.
  • Page 108 VIVOTEK - Built with Reliability 6. The Export progress will be shown. 7. When the Export process is done, select to resume another export or go back to the live view. Note that the Export process can take a long time if the time span of the selected video is very long.
  • Page 109 VIVOTEK - Built with Reliability 3-5. Settings 3-5-1. Settings - Overview Click the Settings button to start the camera and system settings window. A confirm box will prompt. Enter Username and Password to proceed. The system will default to the overview page displaying the camera connection and storage statuses.
  • Page 110 The Camera menu provides access to Management, Recording, Media, Image, Motion detection, and PTZ settings pages. 3-5-2. Settings–Camera–Management On the camera Management page, you can configure the following: 1. Recruit or disband cameras. 2. Create a camera name. 3. Binding: Designate how a camera is recognized. The default is MAC binding.
  • Page 111 VIVOTEK - Built with Reliability For legacy cameras, the NVR supports RTSP connections since firmware release revision 2.6.x. To manually add a legacy camera, 1. Select an empty camera entry, 2. Click the Add button, 3. Select RTSP as the protocol. 4.
  • Page 112 In Media > Stream management page, the related Video, Audio, and stream configuration for RTSP cameras cannot be edited. The RSTP cameras will be tagged. 104 - User's Manual...
  • Page 113 VIVOTEK - Built with Reliability To recruit cameras: 1. Click on the Add button. A list of cameras in the same subnet will appear. 2. Click the Add button, the camera will be placed at an unoccupied position. You may also expand the menu on the side of the Add button to select a position number.
  • Page 114 To disband cameras: 1. Click on the Remove button. A list of cameras will appear. 2. The Remove button will turn yellow . Mouse over to the camera you want to remove, and its entry will display the Remove message. 3.
  • Page 115 VIVOTEK - Built with Reliability Network On the Network tabbed window, you can configure the network type, IP address, and the connection ports for video streaming. The cameras connected to the NVR PoE ports are placed behind a default gateway 10.1.1.1 or 192.168.2.1. You can select DHCP as the method for cameras to acquire IP addresses, or you can manually configure static IPs for a single or all cameras.
  • Page 116 Camera position To change a camera's position on the Live view layout, click and drag a camera to an unpopulated position. Note that you cannot swap the positions of two cameras by dragging a camera onto a position already populated by the other. Also, the camera index number on the management list is not affected by the change of positions.
  • Page 117 VIVOTEK - Built with Reliability 3-5-3. Settings–Camera–Recording Recording options On the camera Recording page, you can configure the following: 1. Configure the duration of camera events, for the concern that camera can be too frequently triggered. 2. Enter the Pre- and Post-event recording time. The triggering events can be DI, DO, Motion detection, PIR, or Tampering detection.
  • Page 118 Also, if you enable seamless recording recovery on mainstream (while an SD card is installed in the corresponding camera), you can ensure the video recording will continue if the network connection or electric power is interrupted. That is, after the network connection or electric power restores, the NVR will recover the videos recorded on the SD card and ensure the video recording is not interrupted.
  • Page 119 VIVOTEK - Built with Reliability 8. Watermark password: Configure a password in a length of 16 to 64 characters. You can use it to verify the authenticity of exported videos using the included video player. Select File > Verify Watermark. Enter the password to verify.
  • Page 120 VIVOTEK - Built with Reliability Recording Schedule By default, all video feeds from cameras are recorded at all time. You can modify the recording task using the schedule tool: 1. Click to select a recording condition's checkbox–1. Continuous recording , Event recording , and 3.
  • Page 121 VIVOTEK - Built with Reliability 3-5-4. Settings–Camera–Media The NVR automatically changes camera stream settings when cameras are added. If users want to manually configure camera stream setting, they can disable this function. The default for the automatic configuration is, • Main stream: H.265 5M •...
  • Page 122 VIVOTEK - Built with Reliability The NVR adaptively selects to display a video stream of a different resolution when it is displaying on a smaller view cell or a full screen. By default, the Recording stream is Main Stream, which is recorded to the H.D.D. 114 - User's Manual...
  • Page 123 VIVOTEK - Built with Reliability Video The Video window allows you to configure all video streams (the no. of stream available can be different for different models). You can configure the following: 1. Main stream/ Sub stream: Select to configure two basic categorized streams. 2.
  • Page 124 VIVOTEK - Built with Reliability ■ Dynamic Intra frame period High quality motion codecs, such as H.265, utilize the redundancies between video frames to deliver video streams at a balance of quality and bit rate. The encoding parameters are summarized and illustrated below. The I-frames are completely self- referential and they are largest in size.
  • Page 125 VIVOTEK - Built with Reliability ■ Smart codec effectively reduces the quality of the whole or the non-interested areas on a screen and therefore reduces the bandwidth consumed. You can manually specify the video quality for the foreground and the background areas. Slide bar to the right - higher quality in the ROI areas Slide bar to the left - higher quality in the non-ROI...
  • Page 126 VIVOTEK - Built with Reliability As the result, the lower screen is constantly displayed in high details, while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.
  • Page 127 VIVOTEK - Built with Reliability Audio The Audio window allows you to configure all audio codec, sampling rate, and Microphone input gains. Depending on design of the camera models, some codecs may not be available. Also, there are cameras that come without embedded microphones. User's Manual - 119...
  • Page 128 VIVOTEK - Built with Reliability 3-5-5. Settings - Camera - Image Display The Display window allows users to tune the image display options: 1. Video name: the video name is displayed on the title bar that is displayed on each view cell.
  • Page 129 VIVOTEK - Built with Reliability Day/Night settings Switch to B/W in night mode Select this checkbox to enable the Network Camera to automatically switch to Black & White display during the night mode. IR cut filter With a removable IR-cut filter, this Network Camera can automatically remove the filter to let Infrared light pass into the sensor during low light conditions.
  • Page 130 VIVOTEK - Built with Reliability Image settings The Image adjustment window allows users to tune the basics about image display options: 1. Color: Select to display image as color or black and white. 2. Brightness. 3. Saturation. 4. Contrast. 5. Sharpness. 6.
  • Page 131 VIVOTEK - Built with Reliability Exposure: Enable WDR Pro: This refers to the Wide Dynamic Range function that enables the camera to capture details in a high contrast environment. Use the checkbox to enable the function, and use the slide bar to select the strength of the WDR Pro functionality, depending on the lighting condition at the installation site.
  • Page 132 VIVOTEK - Built with Reliability Focus: Enable WDR Pro: This refers to the Wide Dynamic Range function that enables the camera to capture details in a high contrast environment. Use the checkbox to enable the function and use the slide bar to select the strength of the WDR Pro functionality, depending on the lighting condition at the installation site.
  • Page 133 VIVOTEK - Built with Reliability 3-5-6. Settings–Smart VCA Detection Motion Detection To set up a detection window: 1. Select a camera by a single click. 2. By default, the camera height as shown on the NVR is set to AUTO. You can also enter the installation height of the camera.
  • Page 134 VIVOTEK - Built with Reliability 3. Select a detection type: Intrusion detection, Line crossing detection, or Loitering detection. 4. Click Select. 126 - User's Manual...
  • Page 135 VIVOTEK - Built with Reliability 5. Click and drag to draw a rectangular detection window. When you are configuring a detection rule related to people detection (e.g., Intrusion, Loitering, or Line crossing), you cannot place a border point outside the People Detection area.
  • Page 136 VIVOTEK - Built with Reliability 3-5-7. Settings–Camera–Motion Detection Motion Detection To set up a detection window: 1. Select a camera by a single click. 2. Use the PTZ panel to move to a field of view where you want to place a detection window.
  • Page 137 VIVOTEK - Built with Reliability 3-5-7. Settings - Camera - PTZ settings To configure PTZ preset positions: 1. Select a PTZ camera by a single click. 2. Use the PTZ panel to move to a field of view where you want to designate as a preset position.
  • Page 138 VIVOTEK - Built with Reliability To configure a patrol: 1. Click to enter the Patrol menu. Select a preset position if you want to change its position on the patrolling order. 2. Click the up and down buttons to change the position on the order, or click the remove button to disband a position from the order.
  • Page 139 VIVOTEK - Built with Reliability 3-5-8. Settings - Camera - Port forwarding You can associate an external port number to the cameras managed by the NVR. You can then configure the router, virtual server or firewall, so that the router can forward any data coming into a pre-configured port number to a network camera on the private network, and allow data from the camera to be transmitted to the outside of the network over the same path.
  • Page 140 VIVOTEK - Built with Reliability 3-5-9. Settings - Camera - Update firmware Prepare the camera firmware files in a USB thumb drive. Connect the thumb drive to the NVR’s USB port. Select a camera, and click the upload button. An upload panel will appear. Select the firmware file. Click the Upload button. 132 - User's Manual...
  • Page 141 VIVOTEK - Built with Reliability The Batch upload function allows you to update the firmware of multiple cameras. The firmware update can take place on up to 8 cameras at a time. The Waiting... message will display for cameras that are waiting for the update to take place. Different messages can appear with different update results.
  • Page 142 VIVOTEK - Built with Reliability 3-5-10. Settings–Alarm–Alarm The events reported from individual cameras' digital inputs, digital outputs, and motion detection can be accommodated in the NVR system's alarm settings. These events will then be reported or trigger corresponding actions as follows: 1.
  • Page 143 VIVOTEK - Built with Reliability When an alarm is triggered, a message prompt will appear on the Live view or any configuration window. Below is a glimpse of alarm sources and alarm actions: Sources Actions ► System DI Video recording video footage ►...
  • Page 144 VIVOTEK - Built with Reliability To create an alarm, 1. Click on the Add button You can manually enter a name for the current setting. You can enter up to 16 numeric or alphabetic characters for the name, including symbols such as [0-9][a-z][A-Z][_][ ]. You can also designate the interval between one alarm and the next triggered alarm to avoid the situation that the alarms can be too frequently triggered.
  • Page 145 VIVOTEK - Built with Reliability You can also find the "RAID degraded" option, which can be triggered when RAID is corrupted or undetected. In addition, the "Video loss (for video server only)" option (see the above red box) will be available if connecting to a video server. You may also select the "Copy trigger from"...
  • Page 146 VIVOTEK - Built with Reliability 4. On the Action window, you can select the Action type from a drop-down menu. The configuration details of each action type is discussed below. 4-1. Recording–When an event is triggered, the selected camera will record a video footage of the length defined by the pre-/post-event setting, to the NVR system.
  • Page 147 VIVOTEK - Built with Reliability The Email subject and addresses can be composed of 254 characters in numeric or alphabetic characters including: [0-9][a-z][A-Z][_][ ][-][.][,][@]. You can enter the addresses of multiple recipients. Use semicolons, (;), to separate the addresses of multiple recipients. 4-3.
  • Page 148 VIVOTEK - Built with Reliability 4-4. FTP–Snapshots from specified cameras can be uploaded to an FTP site on the occurrence of an event. Enter the FTP site address in the dotted-decimal notation, e.g., 159.22.151.20. Enter the login name and password for the user account. You can enter a directory name you prefer on the FTP site.
  • Page 149 VIVOTEK - Built with Reliability 4-5. Camera DO - A triggered alarm triggers a camera's DO, e.g., an alarm siren. 4-6. Camera pan-tilt-zoom - A PTZ capable camera can move its lens to the preset position in case of a triggered alarm. For example, a triggered sensor may indicate an area of interest has been intruded, and a camera's field of view should be moved to cover that area.
  • Page 150 VIVOTEK - Built with Reliability 4-7. System DO - A triggered alarm can be used to toggle the NVR's digital output, e.g., to sound an alarm siren. 4-8. VIVOCloud app notification - A triggered alarm can be used to toggle an event notification to the VIVOCloud utility.
  • Page 151 VIVOTEK - Built with Reliability 4-9. Send to CMS–An event message will display on your VSS CMS software in the event of GPS signal loss or G-sensor force exceeds configured thresholds. The triggered alarms can be found in the Alarm search panel. User's Manual - 143...
  • Page 152 VIVOTEK - Built with Reliability You should also configure a corresponding alarm on the VSS server. Enter the Alarm management window. Select System Event and begin your configuration. Select NVR and a triggering condition, such as the GPS diconnect, as your trigger. 144 - User's Manual...
  • Page 153 VIVOTEK - Built with Reliability Select the triggering condition from the pull-down menu. Configure the corresponding action, and proceed with the rest of the configuration. When an event is triggered, such as GPS signal loss, or exceptional G-force is detected, an event message will prompt on screen.
  • Page 154 VIVOTEK - Built with Reliability 4-10. Send video to full screen–The video feed from a related camera will be displayed on the occurrence of a triggered condition. 5. On the Schedule page, you can select to activate or de-activate alarm triggers throughout a specific timeline.
  • Page 155 VIVOTEK - Built with Reliability 3-5-11. Settings - Alarm - Email This window provides an interface where you can configure the connection to a Mail server. Via the Mail server, the system can deliver Emails containing system alarm messages to multiple receivers.
  • Page 156 VIVOTEK - Built with Reliability 3-5-12. Settings–System–Information On this window, you can configure the following: 1. Change the system name. Using a name in different languages is supported via a web console. 2. Select the UI text language. 3. Configure system time, time zone, and if you are connected to a DNS server where Auto Daylight Saving time can be applied, you can acquire the associated setting from a server within your network.
  • Page 157 VIVOTEK - Built with Reliability 3-5-13. Settings–System–Maintenance If the need arises for updating system firmware, acquire the update from VIVOTEK's technical support or download site. Locate the firmware binaries, and click the Import button. The upgrade should take several minutes to complete. Note that during the upgrade, the recording task will be interrupted.
  • Page 158 VIVOTEK - Built with Reliability 5. Restore to factory default–Restores the NVR to its factory default status by deleting all data and configuration files on HDDs. 150 - User's Manual...
  • Page 159 VIVOTEK - Built with Reliability 3-5-14. Settings - System - Display On this page, you can configure the system to consecutively display (rotate) cameras' view cells on the live view window. For example, if you have 8 cameras in 2 2x2 layouts, the rotation can let you see the live views of all cameras by every few seconds.
  • Page 160 VIVOTEK - Built with Reliability • Sub screen: Users can change the layout or enable rotation from the toolbar. To return to the Main Screen, simply click the switch button once. Sub screen Switch icon NOTE: Users can also switch between the main screen and the sub screen by using the right-click menu.
  • Page 161 VIVOTEK - Built with Reliability Click Change layout to select a video display layout you want and click Select. Then, click Apply and the Return button to let the display(s) restart to take effect. User's Manual - 153...
  • Page 162 VIVOTEK - Built with Reliability NOTE: If the maximum decoding capacity is exceeded, no image will be displayed (a notification message will appear too). 154 - User's Manual...
  • Page 163 VIVOTEK - Built with Reliability By following the steps below, users can select or replace the camera displayed in each view cell to meet their specific security requirements for different scenarios. 1. Click the top right button of the desired view cell. 2.
  • Page 164 VIVOTEK - Built with Reliability IMPORTANT: Sub screen does not support the following functions. • layout 4x4 above (4x4 excluded) • bounding box • audio • snapshot • joystick • digital zoom • alarm action – send video to full screen •...
  • Page 165 VIVOTEK - Built with Reliability 3-5-15. Settings - System - PoE management When IP cameras are connected to the NVR's PoE ports, their power consumption is constantly monitored, and the power budget is displayed on the PoE management screen. The following apply to the PoE connections and PoE management: 1.
  • Page 166 VIVOTEK - Built with Reliability 9. The PoE automatic enlistment does not apply for cameras that come with preset credentials, namely, password-protected. 10. The PoE port status can reflect the following situations: A. PoE enable –PoE is working (port icon displayed in green on the upper-right screen) B.
  • Page 167 VIVOTEK - Built with Reliability 3-5-16. Settings - System - UPS On this page, you can configure the system to gracefully shut down when UPS battery is lower than a certain level. You may also let it shut down when the estimated sustainable time is reached.
  • Page 168 VIVOTEK - Built with Reliability 3-5-17. Settings - System - Log System logs are categorized as System, Recording, User, and Error. To display system logs, select a range of time and click on the Search button. You can search for past logs in each category window. 160 - User's Manual...
  • Page 169 VIVOTEK - Built with Reliability User's Manual - 161...
  • Page 170 VIVOTEK - Built with Reliability 3-5-18. Settings - System - Cloud service This window provides access to the cloud service configuration. Please refer to page 30 for how to configure system access using the VORTEX Connect functionality. 162 - User's Manual...
  • Page 171 VIVOTEK - Built with Reliability 3-5-19. Settings – System - Customer support If users encounter problems with the system, they could export a debug report and send it to VIVOTEK's technical support. With an Internet connection, users can also open the Remote access functionality. An access ID will be generated.
  • Page 172 VIVOTEK - Built with Reliability 3-5-20. Settings–User The User window allows you to create more users, to change user password, and place limitations on users' privileges and administration rights. Up to 16 users can be created, including the default administrator. 1.
  • Page 173 VIVOTEK - Built with Reliability To create or edit users, 1. Select a User group by unfolding its pull-down menu. Select either an Administrator or regular user as the user group. 2. Enter the Username and password. The max. number of characters for a user name is 64, with alphabetic and numeric characters including [0-9][a-z][A-Z][_][ ][-][.][,][@].
  • Page 174 VIVOTEK - Built with Reliability 3. If you are creating a regular user with limited access to cameras, deselect the checkboxes by the cameras to deny the user access. 4. Click Apply to close the configuration window. Repeat the process to create more users. 3-5-21.
  • Page 175 VIVOTEK - Built with Reliability 3-5-22. Settings–Storage The storage page displays the volume information including physical position, total capacity, used and free space, and associated commands such as Format and Delete. Since each volume contains only 1 hard drive, detailed information about the hard drive is also displayed on this page.
  • Page 176 VIVOTEK - Built with Reliability Attribute: The various attributes can vary from different HDD manufacturers. Value: Value for the currently selected attribute. Worst: Worst value acquired for that attribute. Threshold: A predefined threshold or triggering value. The threshold below which the normalized value will be considered exceeding specifications.
  • Page 177 VIVOTEK - Built with Reliability On this configuration window, a "disk" refers to a physical disk drive, a "volume" refers to the logical configuration of disk drives which may include multiple disk drives. IMPORTANT: There are conditions that disk drives will not be available for storage configuration: 1.
  • Page 178 VIVOTEK - Built with Reliability 5. The following types of data can be backed up with the volume restoration: • System logs and customer support logs • Alarms (alarm results only, excluding alarm settings) • Recording data, including all video recordings and metadata •...
  • Page 179 VIVOTEK - Built with Reliability 3-5-23. Settings - Storage - Scheduled backup To configure a scheduled backup, 1. Select the Scheduled backup: Enable checkbox. 2. Server: Enter the server name or IP address of the FTP server. 3. Port: Enter the port number. Default is 21. 4.
  • Page 180 VIVOTEK - Built with Reliability Enable: Default is not selected. The scheduled backup function is not enabled by default. You must click to enable the configuration options. Type: Currently the NVR supports the backup to an FTP server. Enter the Static IP, domain name, and other parameters for access to an FTP server. Site: the fully qualified domain name of a network host, or its IP address.
  • Page 181 VIVOTEK - Built with Reliability When finished with the network settings, click on the Apply button. A proceeding backup can be manually cancelled. User's Manual - 173...
  • Page 182 VIVOTEK - Built with Reliability 3-5-24. Settings - Network Settings - Network - IP DHCP: Default is selected, the server obtains an available dynamic IP address assigned by the DHCP server each time the system is connected to the LAN. Manual setup: Select this option to manually assign a static IP address to the NVR.
  • Page 183 VIVOTEK - Built with Reliability Settings - DDNS VIVOTEK provides Dyndns.org, as a free DDNS dynamic domain name service for users who want access from the internet or a domain name service for the NVR. VIVOTEK maintains a database of product MAC addresses for the service, and you can apply one domain name for each NVR system.
  • Page 184 VIVOTEK - Built with Reliability Settings–Service By default, the NVR service and video streaming are accessed via HTTP port 80 and RTSP port 554. You can designate a different port number if the need arises. Usually it is not necessary to change these ports.
  • Page 185 VIVOTEK - Built with Reliability VSS auto connection NAT-traversal with OpenVPN A remote connection between a VSS server and an NVR with 3G/4G/LTE network can be made through an OpenVPN tunnel. The figure below shows the methodology comprising HMAC authentication and TLS encryption over an encrypted UDP connection.
  • Page 186 VIVOTEK - Built with Reliability Step 2: Enable the public IP of the VSS Server. For the NVR to establish an OpenVPN connection with the VSS Server, the user must activate the public IP of that server. (Note that the specific steps depend on the user's network environment and relevant IT policies.) After activating the Public IP, ensure the accessibility of the HTTPS port and OpenVPN port.
  • Page 187 VIVOTEK - Built with Reliability Step 3: Configure the NVR OpenVPN connection. Once you have obtained the VSS Server public IP, configure the NVR settings under Network > Service > CMS. Then, enter the VSS server public IP/credentials/API service port (HTTPS). (Note that if the HTTPS port on the VSS end is not 3443, you must modify the corresponding port number.) After configuring the settings for VSS and NVR, the OpenVPN connection will be established.
  • Page 188 VIVOTEK - Built with Reliability 3-6. HTTPS certificate This window allows the export, import, and to create an HTTPS certificate for secure connection to the NVR. 180 - User's Manual...
  • Page 189 VIVOTEK - Built with Reliability 3-7. Trend Micro IoT Security Service This NVR comes with the protection of TrendMicro security service against hackers with numerous forms of attacks. You can enable the service and let the service continuously update tis virus database. To enable the security service, 1.
  • Page 190 VIVOTEK - Built with Reliability 3-8. Information This window shows the revision number of the firmware running on this machine. 3-9. Limitation when working with VSS • VSS cannot change the video channel settings managed by NVR. • VSS cannot change the URL content added by RTSP. •...
  • Page 191 VIVOTEK - Built with Reliability Section Two: Management over a Web Console Below are the requirements for using a web console: 1. i5 CPU or above with a minimum of 8GB RAM. 2. It is recommended to configure a sub stream in H.264, with a lower resolution of 640 x 360. 3.
  • Page 192 VIVOTEK - Built with Reliability Chapter 4: Login and Getting Started 4-1. Login This is the login page on the browser. The minimum resolution is 1280x960. Please use Google Chrome to access the NVR. By default, the web console opens with the new user interface.
  • Page 193 VIVOTEK - Built with Reliability Remember me: Your username will be preserved in browser cookies for two days if you select the Remember me checkbox. The username will be automatically erased if you do not log in to the system for two days. You may login to a different software utility by unfolding the side panel on the Login button.
  • Page 194 VIVOTEK - Built with Reliability Login options: You may also mouse over the Login button to display the login options. You can then enter the Live view, Playback, or Alarm search window. The NVR system features a simple UI structure which consists of a Live view window, a Playback utility, and a system Settings window.
  • Page 195 VIVOTEK - Built with Reliability NOTE: The NVR supports plug-in-free web sessions using Chrome browsers. IMPORTANT: 1. Before operating the NVR, make sure you have properly installed hard drives and configured the storage volumes. Otherwise, you will not be able to operate some of the system's functionality.
  • Page 196 VIVOTEK - Built with Reliability 4-2. Graphical Layout and Screen Elements - Live view View cell panel Storage Notification Login / Log out Date & Time Live view Playback Search Settings Device list Control & Display Pane Shrink/Expand Shrink/Expand Layout Full screen Page changer Rotation mode...
  • Page 197 Item Name Description Page changer Click to move to the other layout page when your live views are distributed over many pages. Full screen Enters the full screen with only the live views. Each panel will be described in further discussions. 4-2-1.
  • Page 199 Once devices are added to the NVR, they will be listed. The device type will be automatically detected. Different types of devices will be given different types of device icons. Recording is taking place Device name Device index Type icon Different types of devices will be given different types of device icons.
  • Page 200 VIVOTEK - Built with Reliability 186 - User's Manual...
  • Page 201 4-2-2. Layout 1M+5 1M+7 1M+12 1M+31 (ND9542P only) 1P+3 1P+6 2P+3 1V+6 2V+3 Only an administrator can change and preserve a custom layout, and every user can designate a specific layout to be displayed when he/she logs in. The default layout for each user is stored in a browser's cookies.
  • Page 202 VIVOTEK - Built with Reliability 4-2-3. Scene A scene allows users to gather the live views from multiple cameras together into a comprehensive glimpse of view. For example, several cameras may have been installed to cover a specific area. To create a new scene, click on the Create scene button. You can change layout, enter a name for the new scene, and click and drag cameras into the layout.
  • Page 203 4-2-5. View Cell panel A single view cell is shown below. Each view cell contains a video stream display area, information, and functional buttons. A view cell is displayed in Normal, Focused, or Maximized mode. 1. A single click selects a view cell from the View Cell panel, enables its function buttons, and turn it into the Focused mode.
  • Page 204 VIVOTEK - Built with Reliability Sometimes network problems can cause a view cell to be attempting to connect to a network camera. If the connection attempt takes a long time, it may result from network problems or incorrect configuration with video streaming. For example, you may have configured the camera to be streaming a 5MP stream.
  • Page 205 VIVOTEK - Built with Reliability Control Pane Click to select any of the view cells to activate its Control and Display panes. You can exert the following: 1. View basic information such as the IP address, Model name, etc. 2. Start a manual recording. 3.
  • Page 206 * For a fisheye camera, you can select a dewarp mode as a Regional view or a Panoramic view. 1O View (Original View) 1O (Original view) 180° Hemispheric 1P (Panoramic view) Swipe to scroll horizontally 192 - User's Manual...
  • Page 207 VIVOTEK - Built with Reliability 1R (Regional view) Zoom Out Zoom In The 1R mode (or rectilinear) provides access to one image section within the hemisphere. You can zoom in or out (using the mouse wheel or PTZ panel) or travel through to other areas within the hemisphere using simple mouse clicks and drags.
  • Page 208 * For a PTZ camera, scroll down to display the PTZ control panel where you can zoom, focus, pan, patrol, or move the camera lens. On a live view of a PTZ camera, you can hold down the mouse button and move the cursor towards the direction you want to move.
  • Page 209 VIVOTEK - Built with Reliability Display Pane On the Display pane, you can configure the following: 1. Enable or disable the display of the Camera type, the small icon on the upper left of view cell. 2. Camera name and IP address. Select one or both. 3.
  • Page 210 4-3. Graphical Layout and Screen Elements - Playback Camera list Calendar The screen elements of the Playback window are described as follows: Item Name Description Camera List Provides a glimpse of all cameras that have recorded data. Basic information is also provided along with a screenshot.
  • Page 211 VIVOTEK - Built with Reliability Playback Panel Timeline slider Control buttons Span of existing recording Timeline zoomer The time slide bar enables quick skimming through the recording. Its functional buttons are described as follows: Buttons Description Pause Play. This button is available after you manually pause a playback. Next frame.
  • Page 212 When you find something of your interest, use the Export function to export a video clip. Select the length of the video clip using the Start and Stop time menus below. Depending on the length of clips, an export can take a while to finish. The default export length is 30 minutes.
  • Page 213 VIVOTEK - Built with Reliability 4-4. Graphical Layout and Screen Elements - Search Search conditions Calendar Playback button Configured alarms Trigger types Search results The screen elements of the Playback window are described as follows: Item Name Description Search The whole panel provides access to search conditions. You can select Devices, conditions time span, pre-configured alarms, or trigger types.
  • Page 214 To begin playback and search for past recordings, 1. Single click to select a camera. You can select multiple cameras. 2. The Calendar panel will display the days video recording actually took place. And those days will be highlighted by a lighter text. Click to select the days with recordings. 200 - User's Manual...
  • Page 215 VIVOTEK - Built with Reliability Chapter 5: System Settings The System Settings pages are made identical to those on the local console. Since the Setting pages are identical, the following pages will be omitted. Please refer to page 97 for the description of System Settings via a local console.
  • Page 216 Another difference is the ability to enter a camera or system name using languages other than English. The NVR's system name also supports the use of other languages. This is only achievable through a web console. The following characters are not supported: [>][<][)][(]["][%][;][#][&][+][-][\] 202 - User's Manual...
  • Page 217 VIVOTEK - Built with Reliability Safety and Compatibility Federal Communications Commission (FCC) Statement This Equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 218 Technology License Notice Notices from HEVC Advance: THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE;...

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