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VESTEL 65Q9900 User Manual
VESTEL 65Q9900 User Manual

VESTEL 65Q9900 User Manual

65” qled 4k smart tv

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TELEViZYON
USER MANUAL
65Q9900 65" QLED 4K SMART TV

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Summary of Contents for VESTEL 65Q9900

  • Page 1 TELEViZYON USER MANUAL 65Q9900 65” QLED 4K SMART TV...
  • Page 3 Your device will serve you for long years as long as you display the necessary care and maintenance. We hope you enjoy using your device. This product was manufactured in environmentally friendly VESTEL ELEKTRONİK A.Ş. facilities with no harm to the nature.
  • Page 4 Contents Dear Customer, ........................1 Important Safety-Related Information ................1 Safety Information ......................4 Markings on the Product ....................5 Safety Information to Be Observed During Cleaning and Maintenance....7 Safety Information to Be Observed During Transport and Shipping ..... 7 Batteries .......................... 7 WARNING ........................
  • Page 5 Media Browser ......................27 FollowMe TV .......................28 CEC ..........................28 Game Mode(optional) ....................29 E-Manual ........................30 Settings Menu Content ....................31 General TV Operation Using the Channel List ............39 Configuring Parental Settings ..................39 Electronic Programme Guide ..................40 Teletext Services ......................41 Software Upgrade .......................42 Troubleshooting ......................42 Connectivity Wired Connectivity ................45...
  • Page 6 Safety Information CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER- SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. In extreme weather (storms, lightning) and long inactivity periods (going on holiday) disconnect the TV set from the mains.
  • Page 7 Markings on the Product WARNING The following symbols are used on the A television may fall, causing serious personal injury or death. Many injuries, product as a marker for restrictions and particularly to children, can be avoided precautions and safety instructions. Each by taking simple precautions such as: explanation shall be considered where ALWAYS use cabinets or stands or...
  • Page 8 IMPORTANT - Please read these instructions fully before installing WALL MOUNTING WARNINGS or operating Read the instructions before mounting your TV on the wall. WARNING: Never let people The wall mount kit is optional. You can (including children) with reduced obtain from your local dealer, if not physical, sensory or mental capabilities supplied with your TV.
  • Page 9 objects filled with liquids, such as vases, Do not allow liquid or foreign entry cups, etc. on or over the TV (e.g., on bodies to enter into speaker grills or shelves above the unit). other gaps. Do not expose the TV to direct sunlight Safety Information to or do not place open flames such as lit Be Observed During...
  • Page 10 (Accompanying accessories or) This HDMI inputs to connect other devices product can include a pull/button type with HDMI sockets battery. If button type battery is inges- USB input ted, it may cause serious burns within OSD menu system your body and death only within 2 hours. Stereo sound system Keep new and used batteries away from Teletext...
  • Page 11 of the Full HD TV both horizontally and combining HDR and wide colour gamut vertically. Ultra HD content is supported imaging technologies. By increasing the from HDMI, USB inputs and over brightness of the original signal and using DVB-T2 and DVB-S2 broadcasts. a higher dynamic colour and contrast range, Dolby Vision presents amazing High Dynamic Range...
  • Page 12 feature. In order to do this follow the features will not be usable, if Smart steps below. Center is available for your TV model. Set the Standby Mode Picture option To switch your TV from standby mode in the Settings>System>More menu picture state back to normal operating as On.
  • Page 13 8 hours by default. If this setting is not Your TV has a single control button. This set as Off and the TV has been left on button allows you to control the Standby- and not been operated during the set On / Source / Programme and Volume time, it will switch into standby mode functions of the TV.
  • Page 14 To change volume: Press the control Operation with the Remote Control button to display the function options Press the Home button on your remote menu and then press the button control to display main menu. Use the consecutively to move the focus to directional buttons and OK button to Volume + or Volume - option.
  • Page 15 2. Search OK and set as desired using the Left/ You can search for Channels, Guide, Right directional buttons. When finished TV menus, Applications, Web, YouTube press OK or Back/Return button to exit. and Videos using this option. Press OK When the Netflix application (if available) and enter a key word using the virtual is highlighted, recommendations will be...
  • Page 16 3.8. Privacy Settings tab and press OK. A confirmation You can access the privacy settings menu message will be displayed. Highlight Yes directly using this option. This option may and press OK to proceed. The timer will not be available depending on the model be cancelled.
  • Page 17 A message will be displayed on the screen the satellite input (LNB) socket located when the batteries are low and must be on the rear side of the TV. Rear side of the TV replaced. Note that when the batteries are low, the performance of the remote control may be impaired.
  • Page 18 including copyrighted content. This device uses PlayReady technology to access PlayReady-protected content YouTube and the YouTube logo are and/or WMDRM-protected content. trademarks of Google Inc. If the device fails to properly enforce For DTS patents, see http://patents. restrictions on content usage, content dts.com.
  • Page 19 recycling in accordance with your national Note: The sign Pb below the symbol for batteries indicates that this battery contains lead. legislation and the Directive 2012/19/EU and 2013/56/EU. By disposing of these products correctly, you will help to conserve natural resources and will help to prevent potential negative effects on the environment and human 1. Products...
  • Page 20 Specification Wireless LAN Transmitter Specifications PAL BG/I/DK TV Broadcasting SECAM BG/DK Frequency Ranges Max Output Power VHF (BAND I/III) - UHF Receiving Channels 2400 - 2483,5 MHz (CH1-CH13) < 100 mW (BAND U) - HYPERBAND 5150 - 5250 MHz (CH36 - CH48) <...
  • Page 21 1. Standby (*): Standby / On (press Remote Control (press and hold 2. Numeric buttons: Switches the channel, enters a number or a letter in the text box on the screen 3. Language: Switches among sound modes (analogue TV), displays and changes audio/subtitle language and turns subtitles on or off (digital TV, where available)
  • Page 22 15. No function (*) Standby Button 16. Play: Starts to play selected media Press and hold the Standby button to see additional actions for this button. 17. Stop: Stops the media being played Highlight one of the Reset (Restart), 18. Pause: Pauses the media being Standby (Normal Standby), and Power played off (Forced Standby) options and press...
  • Page 23 Connections When using the wall mounting kit Connector Type Cables Device (available from a third party in the market, if not supplied), we HDMI recommend that you plug all your Connection cables into the back of the TV before (side&back) mounting on the wall.
  • Page 24 Switching On/Off using the directional buttons and OK button. To Switch the TV On After the language selection, you will Connect the power cord to a power be asked whether you want to change source such as a wall socket (220-240V accessibility settings.
  • Page 25 dialogue will be displayed. Select Yes and option by setting it as Off. After the press OK to proceed. You can change settings are completed highlight Next your selection later using the Mode and press OK button to continue. option in the Settings>Picture menu. On next screen you can set broadcast Depending on the model of your TV and types to be searched, set your encrypted...
  • Page 26 Network or set values such as Frequency, as Standard, you can continue with Network ID and Search Step on the next regular satellite installation and watch screen. If you select No and press OK satellite channels. Press OK to proceed. or the network search dialogue is not Tivibu Option (optional) displayed you can set Start Frequency,...
  • Page 27 as described above. You can select to and Configure LNB options may be install HD or SD channels during the available. You can change the transponder installation. This selection can be changed and LNB settings using the related menu later using the Preferred List option options.
  • Page 28 Standby: While going into standby mode, After all the available stations are stored, the TV controls the TKGS table version Channels menu will be displayed. You number whether it is the last version or can edit the channel list according to your not.
  • Page 29 transponders in the selected file will be Note: When viewing media files the Media Browser menu can only display a maximum of 1000 media files per folder. stored in the TV. If there are any installed Media Browser terrestrial, cable and/or analogue services, they will be kept and only satellite services You can play back music and movie files will be removed.
  • Page 30 these menus may also differ according to choose the image as custom boot logo. to the type of the currently open media A confirmation message will be displayed. file. Only Sound Settings menu will be Select Yes and press OK again. If the available while playing back audio files.
  • Page 31 of the connected HDMI ports name(such be muted and the sound of the watched as DVD Player, Recorder 1 etc.). source will be provided from the conne- cted sound system. The TV remote is automatically able Note: The audio device should support System Audio Control to perform the main functions after feature.
  • Page 32 E-Manual You can find instructions for your TV’s features in the E-Manual. To access the E-Manual, enter Settings menu, select Manuals and press OK. For quick access press Home button and then Info button. By using the directional buttons select a desired topic and press OK to read instructions.
  • Page 33 Settings Menu Content Picture Menu Content You can change the picture mode to suit your preference or requirements. Picture mode can be set to one of these options: Cinema, Game, Sports, Dynamic and Natural. Mode Note: Available options may differ depending on the input source. Dolby Vision Modes: If Dolby Vision content is detected Dolby Vision Dark and Dolby Vision Bright picture mode options will be available instead of Cinema and Natural modes.
  • Page 34 You can use this option to set your gamma preference. Press Left/Right directional buttons to set to Normal, Bright or Dark. Gamma Note: This option may not be available depending on the TV model and its features and you may not be able to change this setting depending on the current content.
  • Page 35 Sets the sound to obtain fixed output level between programmes. If the Mode menu item is set to an option other than Off the AVL setting options will change. Auto, Night, Normal and Off options will be available. In Auto mode the TV will switch to Normal or Night AVL (Automatic mode automatically according to the current time information.
  • Page 36 Network Menu Content Network Type Disable the network connection or change the connection type. Start a search for wireless networks. This option will be available if the Network Type is set as Scan Wireless Networks Wireless Device. To disconnect from a wireless network and delete your saved wireless network profile (if previously Disconnect saved), highlight this option and press OK.
  • Page 37 Displays satellite settings. Satellite list: Displays available satellites. You can Add, Delete satellites or Edit satellite settings on the list. Antenna installation: You can change satellite antenna settings Satellite Settings and/or start a satellite scan. Satellite Channel Table: You can upload or download satellite channel table data using the related options.
  • Page 38 System Menu Content Accessibility Displays accessibility options of the TV. Some options will not be available if no channels are installed. Increase the contrast of the menu options and texts to make them easier to read. White High Contrast Text, Yellow Text and Off options will be available. Hard of Hearing Enables any special feature sent from the broadcaster.
  • Page 39 Edit the names, enable or disable selected source options. There are also Regular and Enhanced options available for HDMI sources. These options are affecting the colour settings of the selected HDMI source. To be able to watch 4K or HDR/HLG images from an HDMI source related source Sources setting should be set as Enhanced if the connected device is compatible with HDMI 2.0 and subsequent versions.
  • Page 40 Application Version Displays current software version. This option is used to select which subtitle mode will be on the screen (DVB subtitle / Teletext DVB subtitle. This feature is Subtitle Mode available if channels are installed and the country option is set as Norway during the Sets the desired time for the TV to automatically go into standby mode when not being operated.
  • Page 41 is highlighted. You can make multiple General TV choices. You can also use the Tag/Untag Operation Using the all option to select all channels on the list. Then press Back/Return button to return Channel List to the Edit menu options. Select Add/ The TV sorts all stored stations in the Remove Favourites option and press channel list.
  • Page 42 menus. These settings are located in the Some options may not be available depending on the model and/ or on the country selection in the First Time Installation. Settings> System>Parental menu. Electronic Programme To display parental lock menu options, a Guide PIN should be entered.
  • Page 43 the Previous Day and Next Day options order to watch it. The programme guide to display the events of the previous and will be closed. next day. More Info: Display detailed information on the selected event. Use up and down Highlight Extras tab and press OK to directional buttons to scroll through the access below options.
  • Page 44 Internet. If a new software is found If your device does not resume normal and downloaded successfully, it will be operation still, contact Vestel Commu- installed at the next power on. nication Center. Note: Do not unplug the power cord while led is blinking during the reboot process.
  • Page 45 PROBLEM CAUSE REMEDY Power cable might Make sure it's plugged into the wall plug. be unplugged. Device doesn't turn on. Batteries of remote control- Replace the batteries of remote controller with ler might be discharged. new ones. Press the On/Off button on TV. Correct TV system might Make sure you have select- not have been selected.
  • Page 46 PROBLEM CAUSE REMEDY Means that your TV doesn't Make sure that you have receive any broadcast. broadcast on your TV. Antenna might have been Make sure antenna is con- connected incorrectly. nected correctly. Antenna cable might Make sure antenna cable isn't damaged. be damaged.
  • Page 47 Connectivity Wired Connectivity Wired Connectivity To Connect to a Wired Network You must have a modem/router Network wall socket connected to an active broadband LAN input on the rear side of the TV connection. Configuring Wired Device Settings Connect your TV to your modem/ To configure wired connection settings go router via an Ethernet cable.
  • Page 48 Other Information products, the radio wave conditions, the line traffic and the products that you use. The status of the connection will The transmission may also be cut off or be displayed as Connected or Not may get disconnected depending on the Connected and the current IP address, radio wave conditions, DECT phones or if a connection is established.
  • Page 49 networks will be listed. Highlight your first. Highlight Press WPS on your wifi desired network from the list and press router option and press OK. Go to your OK to connect. A network with hidden modem/router device and press the WPS SSID can not be detected by other button on it to make the connection.
  • Page 50 Connecting to your mobile device by a program executed on a remote via WLAN device connected to the same local area network, such as a smartphone. If your mobile device has WLAN feature, you can connect it to your To enable this feature set the Networked TV via a router, in order to access the Standby Mode option in the Network content in your device.
  • Page 51 Plug the wireless USB dongle to TV first, device in order for wireless connection if the TV doesn’t have internal WLAN feature to work correctly. For audio feature. devices you should use the Audio Link option in the Settings>Sound menu, for Then press the Source button on the keyboards and mice the option...
  • Page 52 transfer or audio streaming to the TV will does not suit these requirements, it will not be possible. not be displayed on the TV. The images sent by mobile device will be If the Audio Video Sharing option displayed on the TV without confirmation in the Settings>System>More menu request, if the image file is suitable.
  • Page 53 service area, connection speed, signal using the TV in Audio Video Sharing quality and other settings. You need to mode or while browsing via Audio Video have a high speed connection for your Sharing feature. modem. Invalid Domain Disruption during playback or slow Ensure that you have already logged on reactions to your PC with an authorised username/...
  • Page 54 3. Enable Audio Video Sharing In order to manage the apps installed on your TV, you can use the More Apps Enter the Settings>System>More option in the TV menu. You can add an menu and enable the Audio Video installed app to Home menu, launch or Sharing option.
  • Page 55 Speed Dial and the Add to Speed Dial There are various ways to search or visit options. websites using the web browser. To navigate the web browser, use the Enter the address of a website(URL) into directional buttons on the remote or a the search/address bar and highlight the connected mouse.
  • Page 56 The application can be terminated and consumers using connected TVs and another autostart red button application set-top boxes. Services delivered through can be launched. HbbTV include traditional broadcast TV channels, catch-up services, video-on- HbbTV allows the applications to be demand, electronic programme guide, retrieved both from broadband or interactive advertising, personalisation, broadcast.
  • Page 57 Settings>System>Accessibility>Audio will see your TV’s name on your mobile Description menu and adjust according device. If your TV’s name doesn’t appear to your need. on the list, wait a while and tap on the Refresh widget. Select your TV from Note: You can enable or disable this feature from the More menu in Settings>System menu.
  • Page 58 take a while depending on your network Version No: Displays the current and web service quality. version of the application. Note: Internet connection is required for WEB based EPG Detail Page informations. To open detail page tap on a programme. SETTINGS: Configure the application On the detail page screen you can get to your liking.
  • Page 59 Multilanguage audio support and subtitle on/off features are higher; IOS 6 or higher version) not functional. 4. Smart Center app.(to be found on The streaming performance may change depending on the quality of your connection. online application stores based on Media Share Page Android and iOS platforms) To access the Media Share widget tap...
  • Page 60 Alexa Ready etc. Choose an easy-to-say name. You Alexa is Amazon’s cloud-based voice ser- will say this name to tell Alexa which TV vice available on many voice controlled to control. When you are done, highlight assistant devices. Your TV is compatible with and ready to be utilised with Alexa OK and press OK.
  • Page 61 DVB functionality Command Function The TV switches to the information Alexa, channel down next lower channel, if any on ‘FN’ available This DVB receiver is only suitable for use The TV switches to the Alexa, next channel on next channel on the in the country which it was designed to ‘FN’...
  • Page 62 IMPORTANT WARNINGS 1. Rights reserved by the manufacturer: The manufacturer reserves the right to change the features stated in the product or in the user’s manual of the product without giving any information, when required by the improvements in technology. 2.
  • Page 63 images may occur, sharpness and resolution of the image may be low; some effects may arise on the screen. This is not a failure. It is advisable to watch high definition broadcasts for your TV which supports high definition (1920x1080) to work with a high performance as a requirement of the Full HD technology.
  • Page 64 Otherwise, the manufacturer and the dealer will not be responsible for the failures within the period of warranty and free repair, which is determined in the provisions of the Act on the Protection of Consumers. Optional Rights of Customer Consumer may exercise any of his/her optional rights below within two years of expiry period starting with the date of delivery of the good to the consumer if the good is found to be defective as per the provisions of Law on the Protection of Consumers no.
  • Page 65 VESA WALL MOUNT MEASUREMENTS Sizes (mm) min. (mm) max. (mm) English VESA WALL MOUNT MEASUREMENTS Hole Pattern Sizes (mm) Screw Sizes Length (X) Thread (Y) Deutsch MASSANGABEN FÜR VESA-WANDMONTAGE Lochmustergrößen (mm) Schraubengrößen Länge (X) Gewinde (Y) DIMENSIONS DU SUPPORT DE FIXATION MURALE VESA Dimensions des modèles de trous de montage (mm) Dimensions des vis Longueur (X)
  • Page 66 VESTEL Elektronik Sanayi ve Ticaret VESTEL Elektronik Sanayi ve declara que o presente tipo de equipamento ES: Por la presente, VESTEL Elektronik Sanayi ve Ticaret texto completo de la declaración UE de conformidad RO: Prin prezenta, VESTEL Elektronik Sanayi ve Ticaret doc.vosshub.com...
  • Page 67 VESA WALL MOUNT MEASUREMENTS Sizes (mm) min. (mm) max. (mm) English VESA WALL MOUNT MEASUREMENTS Hole Pattern Sizes (mm) Screw Sizes Length (X) Thread (Y) Deutsch MASSANGABEN FÜR VESA-WANDMONTAGE Lochmustergrößen (mm) Schraubengrößen Länge (X) Gewinde (Y) DIMENSIONS DU SUPPORT DE FIXATION MURALE VESA Dimensions des modèles de trous de montage (mm) Dimensions des vis Longueur (X)
  • Page 68 VESTEL Elektronik Sanayi ve Ticaret VESTEL Elektronik Sanayi ve declara que o presente tipo de equipamento ES: Por la presente, VESTEL Elektronik Sanayi ve Ticaret texto completo de la declaración UE de conformidad RO: Prin prezenta, VESTEL Elektronik Sanayi ve Ticaret doc.vosshub.com...
  • Page 69 SiZiN iÇiN BURADAYIZ! cozumuvar.vestel.com.tr 0850 222 4 123 vestel.com.tr/destek vmh@vestel.com.tr ANDROID...
  • Page 76 Üretici Firma: Cihazınızın T.C. Gümrük ve Ticaret Bakanlığı Tüketicinin Korunması ve Piyasa Gözetimi Vestel Elektronik Sanayi ve Ticaret A.Ş. Genel Müdürlüğü’nce tespit ve ilan edilen kullanım ömrü (cihazın fonksiyonlarını Organize Sanayi Bölgesi 45030 yerine getirebilmesi için gerekli yedek parça bulundurma süresi) 10 yıldır.