Source Technologies ST9922 User Manual

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ST9922

User's Manual

11401A Granite Street | Charlotte, NC | 800.922.8501 |

Sourcetech.com

PN 109442

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Page 1 ST9922 User's Manual 11401A Granite Street | Charlotte, NC | 800.922.8501 | Sourcetech.com PN 109442...
Page 2 Mono Laser MFP User's Guide July 2023 Machine type: 7020 Models:...
Page 3 Contents Contents Safety information..................6 Conventions................................6 Product statements............................. 6 Learn about the printer................9 Printer conﬁgurations............................9 Using the control panel............................ 10 Understanding the status of the indicator light..................10 Selecting paper..............................10 Set up, install, and conﬁgure..............17 Selecting a location for the printer.........................17 Attaching cables..............................
Page 4 Contents Printing conﬁdential and other held jobs....................74 Printing a font sample list..........................75 Printing a directory list............................75 Placing separator sheets between copies....................75 Canceling a print job............................75 Adjusting toner darkness..........................75 Copy......................76 Using the automatic document feeder and scanner glass..............76 Making copies..............................
Page 5 Contents Scan......................84 Using the automatic document feeder and scanner glass..............84 Scanning to a computer..........................84 Scanning to an FTP server..........................85 Creating an FTP shortcut..........................85 Scanning to a network folder.........................85 Creating a network folder shortcut.......................86 Scanning to a ﬂash drive..........................86 Use printer menus..................
Page 6 Contents Shipping the printer............................209 Troubleshoot a problem................210 Print quality problems.............................210 Printing problems..............................211 The printer is not responding........................237 Unable to read ﬂash drive..........................238 Enabling the USB port........................... 239 Clearing jams..............................239 Network connection problems........................251 Hardware options problems........................253 Issues with supplies............................
Page 7 Safety information Safety information Conventions Note: A note identiﬁes information that could help you. Warning: A warning identiﬁes something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
Page 8 Safety information CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 9 Safety information CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.
Page 10 Learn about the printer Learn about the printer Printer conﬁgurations CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, contact the place where you purchased the printer.
Page 11 Learn about the printer Using the control panel Control panel part Function Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds. • Set the printer to Sleep mode. •...
Page 12 Learn about the printer • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams. • Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors before printing on them.
Page 13 Learn about the printer Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers that are used to make copies without carbon paper. They are also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper. •...
Page 14 Learn about the printer Supported paper sizes Paper size Standard Optional 250‑ Multipurpose Two‑sided Scanner Automatic 550‑sheet or 550‑sheet feeder printing glass document tray tray feeder 210 x 297 mm (8.27 x 11.7 in.) A5 Portrait (SEF) 148 x 210 mm (5.83 x 8.27 in.) A5 Landscape (LEF) 210 x 148 mm...
Page 15 Learn about the printer Paper size Standard Optional 250‑ Multipurpose Two‑sided Scanner Automatic 550‑sheet or 550‑sheet feeder printing glass document tray tray feeder Legal 215.9 x 355.6 mm (8.5 x 14 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.) Universal 105 x 148 mm to 215.9 x 359.92 mm...
Page 16 Learn about the printer Paper size Standard Optional 250‑ Multipurpose Two‑sided Scanner Automatic 550‑sheet or 550‑sheet feeder printing glass document tray tray feeder B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope 76.2 x 127 mm to 215.9 x 359.92 mm (3 x 5.83 in.
Page 17 Learn about the printer Supported paper weights Standard 550‑sheet Optional 250‑ or Multipurpose feeder Two‑sided printing* Automatic document tray 550‑sheet tray feeder 60–120 g/m 60–120 g/m 60–216 g/m 60–90 g/m 52–120 g/m (16–32 lb bond) (16–32 lb bond) (16–58 lb bond) (16–24 lb bond) (14–32 lb bond) * Does not support card stock, labels, or envelopes.
Page 18 Set up, install, and conﬁgure Set up, install, and conﬁgure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 19 Set up, install, and conﬁgure Right side 76.2 mm (3 in.) Front 305 mm (12 in.) Note: The minimum space needed in front of the printer is 76 mm (3 in.). Left side 110 mm (4.33 in.) Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 20 Set up, install, and conﬁgure Printer port Function USB printer port Connect the printer to a computer. EXT port Connect more devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Page 21 Set up, install, and conﬁgure Icon Function Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear Note: You can also access this setting by touching the top section of the home screen.
Page 22 Set up, install, and conﬁgure Setting up Scan Center From the home screen, touch Scan Center. Select and create a destination, and then conﬁgure the settings. Notes: • When creating a network destination, make sure to validate and adjust the settings until no errors occur.
Page 23 Set up, install, and conﬁgure Apply the changes. Note: You need a printer hard disk or an intelligent storage drive to scan multiple cards. Using Display Customization Before using the application, make sure to enable and conﬁgure the screen saver, slideshow, and wallpaper settings from the Embedded Web Server.
Page 24 Set up, install, and conﬁgure Select an Address protocol type, and then do one of the following: • For HTTP and HTTPS, type the URL that you want to bookmark. • For HTTPS, make sure to use the host name instead of the IP address. For example, type myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf.
Page 25 Set up, install, and conﬁgure Setting up and using the accessibility features Activating Voice Guidance From the home screen In one motion and using one ﬁnger, slowly swipe left then up on the display until you hear a voice message. Note: For printer models without built-in speakers, use headphones to hear the message.
Page 26 Set up, install, and conﬁgure Gesture Function Swipe left then up using one ﬁnger Launch Accessibility mode. Use the same gesture to exit Accessibility mode. Note: This gesture is also applicable when the printer is in normal mode. Double‑tap using one ﬁnger Select an option or item on the screen.
Page 27 Set up, install, and conﬁgure For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures” on page Adjusting the Voice Guidance speech rate From the home screen, touch Settings > Device > Accessibility > Speech Rate. Select the speech rate.
Page 28 Set up, install, and conﬁgure Using the control panel From the home screen, touch Settings > Fax > Fax Setup > General Fax Settings. Conﬁgure the settings. Using the Embedded Web Server Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 29 Set up, install, and conﬁgure • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings > Fax. From the Fax Mode menu, select Fax Server, and then click Save. Click Fax Server Setup. In the To Format ﬁeld, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax provider domain.
Page 30 Set up, install, and conﬁgure Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: •...
Page 31 Set up, install, and conﬁgure Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 32 Set up, install, and conﬁgure CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.
Page 33 Set up, install, and conﬁgure Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 34 Set up, install, and conﬁgure Setting the fax date and time Note: Make sure that fax is conﬁgured. For more information, see the Setting up the printer to fax section. From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure. Conﬁgure the settings.
Page 35 Set up, install, and conﬁgure • For e‑mail service providers that are not on the list, contact your provider and ask for the settings. Click Save. Using the Settings menu in the printer From the home screen, touch Settings > E‑mail > E‑mail Setup. Conﬁgure the settings.
Page 36 Set up, install, and conﬁgure Setting Value Device UserID Your e‑mail address Device Password App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password. Comcast Mail Setting Value...
Page 37 Set up, install, and conﬁgure Setting Value Device Password App password Notes: • To create an app password, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click App passwords.
Page 38 Set up, install, and conﬁgure NetEase Mail (mail.126.com) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
Page 39 Set up, install, and conﬁgure NetEase Mail (mail.yeah.net) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
Page 40 Set up, install, and conﬁgure QQ Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service. Setting Value Primary SMTP Gateway...
Page 41 Set up, install, and conﬁgure Sohu Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
Page 42 Set up, install, and conﬁgure Setting Value Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Account password or app password Notes: • For accounts with two‑step veriﬁcation disabled, use your account password.
Page 43 Set up, install, and conﬁgure Adjust the guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown, and then make sure that the guides ﬁt snugly against the paper.
Page 44 Set up, install, and conﬁgure Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. Loading the multipurpose feeder Open the multipurpose feeder.
Page 45 Set up, install, and conﬁgure Flex, fan, and align the paper edges before loading. Load paper with the printable side faceup. Notes: • Load letterhead faceup with the header toward the rear of the printer for one‑sided printing. • Load letterhead facedown with the header toward the front of the printer for two‑sided printing. •...
Page 46 Set up, install, and conﬁgure Installing and updating software, drivers, and ﬁrmware Installing the printer software Notes: • The print driver is included in the software installer package. • For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print on an AirPrint-certiﬁed printer.
Page 47 Set up, install, and conﬁgure Notes: – View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. – If you are using a proxy server, then temporarily disable it to load the web page correctly. Select a print driver, and then click Next.
Page 48 Set up, install, and conﬁgure Exporting or importing a conﬁguration ﬁle You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 49 Set up, install, and conﬁgure • Korean • Arabic – Mass storage • Hard disk • Licensed features – IPDS – Bar Code • Internal solutions port – RS-232C Serial Interface Card – Parallel 1284-B Interface Card – MarkNet N8230 Fiber Ethernet Notes: •...
Page 50 Set up, install, and conﬁgure Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 51 Set up, install, and conﬁgure Remove the fax card.
Page 52 Set up, install, and conﬁgure Unpack the intelligent storage drive. Warning—Potential Damage: Avoid touching the connection points along the edge of the storage drive. Locate the ISD connector. Insert the ISD to its connector.
Page 53 Set up, install, and conﬁgure Install the fax card, and then install the screws.
Page 54 Set up, install, and conﬁgure Close the controller board access cover, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 55 Set up, install, and conﬁgure Using a ﬂat‑head screwdriver, open the controller board access cover. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors.
Page 56 Set up, install, and conﬁgure Attach the hard disk interface cable to the controller board.
Page 57 Set up, install, and conﬁgure Close the controller board access cover, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 58 Set up, install, and conﬁgure Unpack the internal solutions port (ISP) kit. • RS-232C Serial Interface Card • Parallel 1284-B Interface Card • MarkNet N8230 Fiber Ethernet ISP extended cable Mounting bracket Thumbscrews Housing Remove the preinstalled interface cable from the ISP.
Page 59 Set up, install, and conﬁgure Install the ISP into its housing. Secure the ISP in place, and then attach the ISP extended cable.
Page 60 Set up, install, and conﬁgure Using a ﬂat‑head screwdriver, remove the controller board access cover. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Page 61 Set up, install, and conﬁgure Close the ISP kit, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 62 Set up, install, and conﬁgure Insert the power supply through the printer, and then connect it to the convenience stapler. Note: To avoid damaging the convenience stapler, use only the power supply that came with it.
Page 63 Set up, install, and conﬁgure...
Page 64 Set up, install, and conﬁgure Install the convenience stapler.
Page 65 Set up, install, and conﬁgure Position the power supply properly.
Page 66 Set up, install, and conﬁgure Attach the column cover. Note: Secure the power supply properly. Connect one end of the stapler power cord to the power supply, and then the other end to the electrical outlet. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 67 Set up, install, and conﬁgure Networking Connecting the printer to a Wi‑Fi network Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter. From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose Network.
Page 68 Set up, install, and conﬁgure Conﬁguring Wi‑Fi Direct ® Wi-Fi Direct is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi- Fi Direct‑enabled printer without using an access point (wireless router). Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview >...
Page 69 Set up, install, and conﬁgure Connecting a computer to the printer Before connecting your computer, make sure that Wi‑Fi Direct has been conﬁgured. For more information, see “Conﬁguring Wi‑Fi Direct” on page For Windows users Open the printers folder, and then click Add a printer or scanner. Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
Page 70 Secure the printer Secure the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 71 Secure the printer Restoring factory default settings From the home screen, touch Settings > Device > Restore Factory Defaults. Touch Restore Settings > select the settings that you want to restore > RESTORE. Start the operation. Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory (RAM)
Page 72 Print Print Printing from a computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document. From the document that you are trying to print, open the Print dialog. If necessary, adjust the settings. Print the document.
Page 73 Print Printing from a mobile device using Wi‑Fi Direct® ® Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make sure that the mobile device is connected to the printer wireless network. For more information, “Connecting a mobile device to the printer”...
Page 74 Print Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or the printer in the area shown while actively printing, reading, or writing from the memory device. Supported ﬂash drives and ﬁle types Flash drives •...
Page 75 Print Setting Description Max Invalid PIN Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that user name are deleted. Conﬁdential Job Set an individual expiration time for each held job before it is automatically deleted from Expiration the printer memory, hard disk, or intelligent storage drive.
Page 76 Print Click Print. From the printer home screen, release the print job. Touch Held jobs > select your computer name > Conﬁdential > enter the PIN > select the print job > Print. Using the print driver With a document open, choose File > Print. Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.
Page 77 Copy Copy Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 78 Copy Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Copy From > select the size of the original document. Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then touch Copy To >...
Page 79 Copy Copying multiple pages onto a single sheet Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Settings > Pages per Side. Enable the setting, and then select the number per side and page orientation. Copy the document.
Page 80 E-mail E-mail Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 81 Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge • Use the scanner glass for single‑page documents, before loading.
Page 82 Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number. If necessary, conﬁgure other fax settings. Send the fax. For Macintosh users With a document open, choose File > Print. Select the printer that has ‑ Fax added after its name. In the To ﬁeld, enter the recipient number.
Page 83 Adjusting the fax darkness Note: Make sure that fax is conﬁgured. For more information, see the Setting up the printer to fax section. Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Fax, and then enter the needed information. Touch Settings >...
Page 84 Select a shortcut type, and then conﬁgure the settings. Note: Take note of the shortcut number. Apply the changes. Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. In the Fax Forwarding menu, select Forward or Print and Forward. In the Forward to menu, select the destination type and then type the shortcut number.
Page 85 Scan Scan Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 86 Scan For Macintosh users Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a computer” on page Load an original document into the automatic document feeder or on the scanner glass. From the computer, do either of the following: •...
Page 87 Scan Creating a network folder shortcut Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 88 Scan...
Page 89 Use printer menus Use printer menus Menu map Device • • Preferences Accessibility • • Eco‑Mode Restore Factory Defaults • • Remote Operator Panel Maintenance • • Notiﬁcations Home Screen Customization • • Power Management Update Firmware • • Anonymous Data Collection About this Printer Print •...
Page 90 Use printer menus Troubleshooting Print Quality Test Pages Cleaning the Scanner Forms Merge Forms Merge Appears only in the Embedded Web Server. Appears only when a hard disk or an intelligent storage drive is installed. Device Preferences Menu item Description Display Language Set the language of the text that appears on the display.
Page 91 Use printer menus Menu item Description Date and Time Conﬁgure the printer date and time and network time protocol. Conﬁgure Notes: Current Date and Time • MM‑DD‑YYYY is the U.S. factory default setting. DD-MM- Manually Set Date and Time YYYY is the international factory default setting. Date Format (MM‑DD‑YYYY*) •...
Page 92 Use printer menus Menu item Description Device Sounds Conﬁgure the sound settings of the printer. Mute All Sounds (Off*) Button Feedback (On*) Volume (5*) ADF Loaded Beep (On*) Alarm Control (Single*) Cartridge Alarm (Off*) Speaker Mode (Always Off*) Ringer Volume (Off*) Screen Timeout Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account...
Page 93 Use printer menus Menu item Description Copy Specify the scanning behavior based on the original document. Pages per Side Off* 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Copy Determine the darkness of the scanned text images. Darkness 1–9 (5*) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 94 Use printer menus Menu item Description Supplies Set the number of times that the alarm sounds when the toner cartridge is low. Cartridge Alarm Off* Single Continuous Supplies Conﬁgure notiﬁcation settings when the printer requires user intervention. Custom Supply Notiﬁcations Note: This menu item appears only in the Embedded Web Server.
Page 95 Use printer menus Menu item Description Error Prevention Let the printer to continue processing or printing a job automatically after clearing certain attendance conditions. Auto Continue Enabled 5–255 (5*) Error Prevention Set the printer to restart when an error occurs. Auto Reboot Auto Reboot Reboot when idle...
Page 96 Use printer menus Menu item Description Jam Content Recovery Specify how to restart a scan job after resolving a paper jam. Scanner Jam Recovery Job level Page level* Note: An asterisk (*) next to a value indicates the factory default setting. Power Management Menu item Description...
Page 97 Use printer menus Anonymous Data Collection Menu item Description Anonymous Data Collection Send printer usage and performance information to the manufacturer. Device Usage and Performance Note: Anonymous Data Send Time appears only when you set Information Anonymous Data Collection to Device Usage and Performance None* Information.
Page 98 Use printer menus Menu item Description Speech Rate Set the Voice Guidance speech rate. Very Slow Slow Normal* Fast Faster Very Fast Rapid Very Rapid Fastest Note: An asterisk (*) next to a value indicates the factory default setting. Restore Factory Defaults Menu item Description Restore Settings...
Page 99 Use printer menus Menu item Description Tray Conﬁguration Set the printer to link the trays that have the same paper type and paper size settings. Tray Linking Automatic* Tray Conﬁguration Display a message that lets the user change the paper size and paper type settings after inserting the tray.
Page 100 Use printer menus Menu item Description Printer Emulations Set the printer to recognize and use the PPDS data stream. PPDS Emulation Off* Printer Emulations Set the printer to recognize and use the PS data stream. PS Emulation Printer Emulations Let the printer use the native or free fonts in the intelligent storage drive (ISD) for printing.
Page 101 Use printer menus Menu item Description Fax Conﬁguration Set the storage location for all faxes. Fax Storage Location Note: This menu item appears only when an ISD is installed. NAND Disk* Print Conﬁguration Set a text point-size value below which the high-frequency screens are used when printing font data.
Page 102 Use printer menus Menu item Description Device Operations Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs. Honor orientation on fast path copy Off* Scanner Conﬁguration Print a Quick Test target page. Scanner Manual Registration Note: Make sure that the margin spacing on the target page Print Quick Test...
Page 103 Use printer menus Menu item Description Out of Service Erase Clear all information on nonvolatile memory and on the storage drive. Sanitize all information on nonvolatile memory Erase all printer and network settings Note: Sanitize all information on hard disk and Erase Intelligent Storage Drive appear only when a Erase all apps and app settings storage drive is installed.
Page 104 Use printer menus About this Printer Menu item Description Asset Tag Specify the identity of the printer. The maximum length is 32 characters. Printer’s Location Specify the printer location. The maximum length is 63 characters. Contact Specify the contact information for the printer. The maximum length is 63 characters.
Page 105 Use printer menus Menu item Description Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side Ordering...
Page 106 Use printer menus Menu item Description Job Hold Timeout Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources. 0–255 (30*) Note: This menu item appears only when a hard disk or an ISD is installed.
Page 107 Use printer menus Menu item Description Halftone Enhance the printed output to have smoother lines with sharper edges. Normal* Detail Brightness Adjust the printed output either by lightening or darkening it. ‑6 to 6 (0*) Contrast Adjust the contrast of printed objects. 0 to 5 (0*) Gray Correction Enable the gray correction algorithm of the printer on printed images in mid‑gray...
Page 108 Use printer menus Menu item Description Log Action at Near Full Specify how the printer responds when the hard disk or ISD is nearly full. None* Note: The value deﬁned in Log Near Full Level determines when this action E‑mail Current Log is triggered.
Page 109 Use printer menus PostScript Menu item Description Print PS Error Print a page that describes the PostScript® error. Off* Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is ﬂushed. Minimum Line Width Set the minimum stroke width.
Page 110 Use printer menus Menu item Description Pitch Specify the pitch for ﬁxed or monospaced fonts. 0.08–100.00 (10.00*) Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal inch of type. Orientation Specify the orientation of text and graphics on the page. Portrait* Landscape Reverse Portrait...
Page 111 Use printer menus Menu item Description Tray Renumber Restore the tray renumber values to their factory defaults. Restore Defaults Print Timeout Set the printer to end a print job after it has been idle for the speciﬁed amount of time. On* (90 seconds) Note: Print Timeout Time appears only when Print Timeout is enabled.
Page 112 Use printer menus Paper Tray Conﬁguration Menu item Description Default Source Set the paper source for all print jobs. Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Paper Size/Type Specify the paper size or paper type loaded in each paper source. Tray [x] Multipurpose Feeder Manual Paper...
Page 113 Use printer menus Menu item Description Portrait Height Set the portrait height of the universal paper. 3.5–19 inches (14*) 88.9–482.6 mm (356*) Feed Direction Set the printer to pick paper from the short edge or long edge direction. Short Edge* Long Edge Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.
Page 114 Use printer menus Media Types Menu item Description Plain Paper Specify the texture, weight, and orientation of the paper. Card Stock Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [X] Copy Copy Defaults Menu item Description...
Page 115 Use printer menus Menu item Description Separator Sheets Specify whether to insert blank separator sheets when printing. None* Between Copies Between Jobs Between Pages Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] (1*) Multipurpose Feeder Color Set the printer to generate color output from a scan job.
Page 116 Use printer menus Menu item Description Header/Footer Specify the header or footer information on the scanned image. Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Overlay Specify the overlay text to print on each copy. Conﬁdential Copy Draft Urgent...
Page 117 Use printer menus Menu item Description Auto Center Align the content at the center of the page. Off* Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the original document.
Page 118 Use printer menus Fax Defaults Fax Mode Menu item Description Fax Mode Select a fax mode. Fax* Fax Server Disabled Fax Setup General Fax Settings Menu item Description Fax Name Specify your fax ID. Fax Number Specify your fax number. Fax ID Set the fax ID to use during fax negotiation.
Page 119 Use printer menus Menu item Description Fax Number Masking Specify the format for masking an outgoing fax number. Off* From Left From Right Digits to Mask Specify the number of digits to mask in an outgoing fax number. 0–58 (0*) Enable Line Connected Detection Determine whether a telephone line is connected to the printer.
Page 120 Use printer menus Menu item Description Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo Graphics Content Source Improve the output result based on the source of the original document. Black and White Laser* Color Laser Inkjet Photo/Film...
Page 121 Use printer menus Menu item Description Contrast Set the contrast of the output. Best for Content* Background Removal Adjust the amount of background visible on a scanned image. Level ‑4 to 4 (0*) Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document.
Page 122 Use printer menus Menu item Description Enable Fax Scans Create faxes using the printer scanner. Driver to Fax Allow the print driver to send fax. Allow Save as Shortcut Save fax numbers as shortcuts on the printer. Max Speed Set the maximum speed for sending fax. 33600* 14400 9600...
Page 123 Use printer menus Fax Receive Settings Menu item Description Fax Job Waiting Remove fax jobs that request speciﬁc unavailable resources from the print queue. None* Toner Note: This menu item appears only when a hard disk is installed. Toner and Supplies Rings to Answer Set the number of rings required before the printer answers the incoming calls.
Page 124 Use printer menus Menu item Description Holding Faxes Assign a schedule for holding faxes. Fax Holding Schedule Note: This menu item appears only if Held Fax Mode is set to Scheduled. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description...
Page 125 Use printer menus Menu item Description Fax Forwarding Specify whether to forward received fax. Print* Print and Forward Forward Forward To Specify where to forward received fax. Destination 1 Note: This menu item appears only when Fax Destination 2 Forwarding is set to Print and Forward or Forward. Conﬁrmation E-mail Specify the email address to receive faxes through FTP or network folder.
Page 126 Use printer menus Fax Cover Page Menu item Description Fax Cover Page Conﬁgure the settings for the fax cover page. Off by Default* On by Default Never Use Always Use Include To ﬁeld Off* Include From ﬁeld Off* From Include Message Field Off* Message: Include Logo...
Page 127 Use printer menus Menu item Description Receive Error Log Print a log for fax‑receive failures. Print Never* Print on Error Auto Print Logs Print all fax activity. Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Multipurpose Feeder Logs Display Identify the sender by remote fax name or fax number.
Page 128 Use printer menus VoIP Settings Menu item Description VoIP Protocol Set the Voice over Internet Protocol (VoIP) protocol. SIP* H.323 STUN Server Specify the STUN server to traverse a ﬁrewall. Force Fax Mode Switch VoIP gateway from analog to T.38 at the beginning of a fax call.
Page 129 Use printer menus Menu item Description Realm Specify a realm name for SIP. Note: If the Realm setting is not set, the setting uses the name of the Contact instead. SIP Registration Status Show the status of the SIP Registration. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 130 Use printer menus Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message.
Page 131 Use printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated email. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated email.
Page 132 Use printer menus Fax Server Scan Settings Menu item Description Image Format Specify the ﬁle format for the scanned image. TIFF (.tif) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. XPS (.xps) TXT (.txt) RTF (.rtf)
Page 133 Use printer menus Menu item Description Original Size Set the paper size of the original document. [List of paper sizes] Notes: • Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting. • This setting may vary depending on your printer model. Use Multi‑Page TIFF Choose between single‑...
Page 134 Use printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
Page 135 Use printer menus Menu item Description Format Specify the ﬁle format of the scanned document. JPEG (.jpg) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. TIFF (.tif) XPS (.xps) TXT (.txt)
Page 136 Use printer menus Menu item Description Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation Specify the orientation of the original document. Portrait* Landscape Original Size...
Page 137 Use printer menus Menu item Description Contrast Specify the contrast for the scanned image. Best for content* 0–5 Background Removal Remove the background color or image noise from the original document. Background Detection (Content‑based*) Level (0*) Notes: • Content-based removes the background color from the original document.
Page 138 Use printer menus Menu item Description Send Me a Copy Send a copy of the e‑mail to yourself. Never appears* On by Default Off by Default Always On Allow self e‑mails only Set the printer to send e‑mails to yourself only. Off* Use cc:/bcc: Enable carbon copy and blind carbon copy in e‑mail.
Page 139 Use printer menus Menu item Description Scan Preview Show a scan preview of the original document. Off* Note: This menu item appears only when a hard disk or an ISD is installed. Allow Save as Shortcut Save an e‑mail address as a shortcut. E‑mail Images Sent As Specify how to send the images that are included in the e‑mail.
Page 140 Use printer menus FTP Defaults Menu item Description Format Specify the ﬁle format for the scanned image. JPEG (.jpg) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. TIFF (.tif) XPS (.xps) TXT (.txt)
Page 141 Use printer menus Menu item Description Color Set the printer to capture ﬁle content in color or in mono. Black and White Gray Color* Auto Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness...
Page 142 Use printer menus Menu item Description Auto Color Detect Conﬁgure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity (5*) FTP Bit Depth (1 bit*) Minimum Scan Resolution (300 dpi*) JPEG Quality Set the JPEG quality of the scanned image. Best for content* 5–95 Contrast...
Page 143 Use printer menus Admin Controls Menu item Description Text Default Set the quality of text on the scanned image. 5–95 (75*) Text/Photo Default Set the quality of text and photo on the scanned image. 5–95 (75*) Photo Default Set the quality of photo on the scanned image. 5–95 (50*) Use Multi‑Page TIFF Enable scanning of multiple TIFF images in one TIFF ﬁle.
Page 144 Use printer menus USB Drive Flash Drive Scan Menu item Description Format Specify the ﬁle format for the scanned image. JPEG (.jpg) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. TIFF (.tif) XPS (.xps) TXT (.txt)
Page 145 Use printer menus Menu item Description Color Set the printer to capture ﬁle content in color or in mono. Black and White Gray Color* Auto Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness...
Page 146 Use printer menus Menu item Description Auto Color Detect Conﬁgure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity (5*) Scan Bit Depth (1 bit*) Minimum Scan Resolution (300 dpi*) JPEG Quality Set the JPEG quality of the scanned image. Best for content* 5–95 Contrast...
Page 147 Use printer menus Admin Controls Menu item Description Text Default Set the quality of text on the scanned image. 5–95 (75*) Text/Photo Default Set the quality of text and photo on the scanned image. 5–95 (75*) Photo Default Set the quality of a photo on the scanned image. 5–95 (50*) Use Multi‑Page TIFF Enable scanning of multiple TIFF images in one TIFF ﬁle.
Page 148 Use printer menus Menu item Description Sides Specify whether to print on one side or both sides of the paper. 1‑Sided* 2‑Sided Flip Style Determine which side of the paper is bound when performing two‑sided printing. Long Edge* Short Edge Pages per Side Print multiple page images on one side of a sheet of paper.
Page 149 Use printer menus Network/Ports Network Overview Menu item Description Active Adapter Specify the type of the network connection. Auto* Note: Wireless is available only in printers connected to a wireless network. Standard Network Wireless Network Status Show the connectivity status of the printer network. Display Network Status on Show the network status on the display.
Page 150 Use printer menus Menu item Description Setup On Printer Panel Conﬁgure the Wi‑Fi connection using the control panel. Choose Network Note: This menu item appears as Wireless Connection Setup in the Add Wi‑Fi Network Embedded Web Server. Network Name Network Mode Infrastructure Wireless Security Mode Disabled*...
Page 151 Use printer menus Menu item Description 802.1x Encryption Mode Enable Wi‑Fi security through 802.1x standard. WPA+ Note: This menu item appears only when the Wireless Security WPA2* Mode is set to 802.1x - RADIUS. WPA2 + PMF* IPv4 Enable and conﬁgure IPv4 settings in the printer. Enable DHCP Set Static IP Address IP Address...
Page 152 Use printer menus Menu item Description Job Buffering Temporarily store print jobs in the hard disk or intelligent storage drive (ISD) before printing. Off* Note: This menu item appears only when a hard disk or an ISD is installed. Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs.
Page 153 Use printer menus Menu item Description All AirPrint Functions Show the AirPrint status of the printer. Enable AirPrint Enable the AirPrint feature. Note: This menu item appears only if Internet Printing Protocol (IPP) or mDNS is disabled. Enable iBeacon Enable the iBeacon feature. Off* Bonjour Name Identify printer designation and location.
Page 154 Use printer menus Ethernet Menu item Description Network Speed Show the speed of the active network adapter. IPv4 Conﬁgure the IPv4 settings. Enable DHCP (On*) Set Static IP Address IPv6 Conﬁgure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconﬁguration (On*) DNS Server Address...
Page 155 Use printer menus Menu item Description Energy Efficient Ethernet Reduce power consumption when the printer does not receive data from the Ethernet network. Auto* Note: An asterisk (*) next to a value indicates the factory default setting. TCP/IP Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Set Hostname...
Page 156 Use printer menus Menu item Description Enable BOOTP Allow the BOOTP to assign a printer IP address. Off* Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over TCP/IP. Notes: • Use a comma to separate each IP address. •...
Page 157 Use printer menus Menu item Description SNMP Versions 1 and 2c Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. Enabled Allow SNMP Set Enable PPM MIB SNMP Community SNMP Version 3 Conﬁgure SNMP version 3 to install and update the printer security. Enabled Context Name Set Read/Write Credentials...
Page 158 Use printer menus Menu item Description Enable IPSec Enable Internet Protocol Security (IPSec). Off* Base Conﬁguration Set the IPSec base conﬁguration. Default* Note: This menu item appears only when Enable IPSec is set to Compatibility Secure DH (Diffie‑Hellman) Group Proposal Set the IPSec base conﬁguration.
Page 159 Use printer menus 802.1x Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Active Let the printer join networks that require authentication before allowing access. Off* 802.1x Authentication Conﬁgure the settings for authenticating the 802.1x connection. Device Login Name Device Login Password Validate Serve Certiﬁcate (On*)
Page 160 Use printer menus HTTP/FTP Settings Menu item Description Proxy Conﬁgure the HTTP and FTP server settings. HTPP Proxy IP Address HTTP Default IP Port FTP Proxy IP Address FTP Default IP Port Authentication User Name Password Local Domains Other Settings Access the Embedded Web Server to monitor and manage the printer.
Page 161 Use printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 162 Use printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Modify Address Book Manage Shortcuts Create Proﬁles Manage Bookmarks Flash Drive Print Flash Drive Scan Copy Function Color Dropout E‑mail Function Fax Function...
Page 163 Use printer menus Menu item Description Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Conﬁguration Operator Panel Lock Embedded Web Server Access Import / Export All Settings Out of Service Erase Apps Control access to printer applications. New Apps Scan Center Scan Center Custom [x]...
Page 164 Use printer menus Schedule USB Devices Menu item Description Schedules Schedule access to the front USB port. Add New Schedule Security Audit Log Menu item Description Enable Audit Record the events in the secure audit log and remote syslog. Off* Enable Remote Syslog Send audit logs to a remote server.
Page 165 Use printer menus Menu item Description Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑ Kernel Messages server. 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑...
Page 166 Use printer menus Menu item Description E‑mail Log Cleared Alert Send e‑mail notiﬁcation to the administrator when a log entry is deleted. Off* E‑mail Log Wrapped Alert Send e‑mail notiﬁcation to the administrator when the log becomes full and begins to overwrite the oldest entries. Off* Log Full Behavior Resolve log storage issues when the log ﬁlls its allotted memory.
Page 167 Use printer menus Login Restrictions Menu item Description Login failures Specify the number of failed login attempts before the user gets locked out. 1–10 (3*) Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1–60 minutes (5*) Lockout time Specify the lockout duration.
Page 168 Use printer menus Menu item Description Require All Jobs to be Held Set the printer to hold all print jobs. Off* Keep duplicate documents Set the printer to keep all documents with the same ﬁle name. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Disk Encryption Note: This menu item appears only when a hard disk or an intelligent storage drive is installed.
Page 169 Use printer menus Menu item Description Print Permission Let the user log in before printing. Off* Default Print Permission Login Set the default login for Print Permission. PIN* User Name/Password User Name Security Reset Jumper Specify user access to the printer. Enable “Guest”...
Page 170 Use printer menus Menu item Description Asset Report Print a diagnostic tool for print problems. Note: To avoid clipping the content, print the report on letter‑ or A4‑size paper. Print Menu item Description Print Fonts Print samples and information about the fonts that are available in each printer language.
Page 171 Use printer menus Network Menu item Description Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the printer. Note: This menu item appears only in network printers or printers connected to print servers. Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using Wi‑Fi Direct.
Page 172 Use printer menus Menu item Description Print Port and Filter Settings Specify the network ﬁlter for all data sent to the printer. Network Filter Disabled* NULL OFIS OFIS+NULL OFIS+AS400 AS400 ZPLF Print Port and Filter Settings Enable Forms Merge to process all data that are sent to the USB port. USB Port Print Port and Filter Settings Specify the USB ﬁlter for all data sent to the printer.
Page 173 Maintain the printer Maintain the printer Checking the status of parts and supplies From the home screen, touch Status/Supplies. Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen. Conﬁguring supply notiﬁcations Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 174 Maintain the printer Viewing reports From the home screen, touch Settings > Reports. Select the report that you want to view. Ordering parts and supplies To order supplies, contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer.
Page 175 Maintain the printer Replacing parts and supplies Replacing the toner cartridge Open door A. Remove the used toner cartridge. Unpack the new toner cartridge.
Page 176 Maintain the printer Shake the toner cartridge to redistribute the toner. Insert the new toner cartridge. Close door A.
Page 177 Maintain the printer Replacing the imaging unit Open door A. Remove the toner cartridge.
Page 178 Maintain the printer Remove the used imaging unit. Unpack the new imaging unit. Shake the imaging unit to redistribute the toner. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 179 Maintain the printer Insert the new imaging unit. Insert the toner cartridge. Close door A.
Page 180 Maintain the printer Replacing the staple reﬁll Open the convenience stapler access door. Remove the staple cartridge. Remove the empty staple reﬁll.
Page 181 Maintain the printer Insert the new staple reﬁll until it clicks into place. Insert the staple cartridge, and then close the convenience stapler access door. Note: Check the LED indicator status. The convenience stapler is ready to use when the blue light comes Replacing the convenience stapler power supply Turn off the printer.
Page 182 Maintain the printer Remove the column cover and power supply cable.
Page 183 Maintain the printer Remove the convenience stapler. Remove the used power supply. Unpack the new power supply.
Page 184 Maintain the printer Insert the new power supply through the printer, and then connect it to the convenience stapler.
Page 185 Maintain the printer Install the convenience stapler.
Page 186 Maintain the printer Position the power supply properly.
Page 187 Maintain the printer Attach the column cover. Note: Secure the power supply properly. Connect one end of the stapler power cord to the power supply, and then the other end to the electrical outlet. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 188 Maintain the printer Replacing MarkNet N8450 Wireless Print Server CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 189 Maintain the printer Remove the wireless print server cover. Remove the fax card.
Page 190 Maintain the printer Remove the used wireless print server. Unpack the new wireless print server. Insert the new wireless print server until it clicks into place.
Page 191 Maintain the printer Insert the fax card, and then install the screws. Attach the wireless print server cover, and then install the screw.
Page 192 Maintain the printer Close the controller board access cover, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 193 Maintain the printer Remove the tray. Remove the used pick tires.
Page 194 Maintain the printer Unpack the new pick tires. Insert the new pick tires. Insert the tray. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 195 Maintain the printer Remove the used scanner glass pad. Unpack the new scanner glass pad. Align the new scanner glass pad to the scanner glass. Close the scanner cover to attach the new scanner glass pad.
Page 196 Maintain the printer Open the scanner cover. Apply pressure to the scanner glass pad to secure it. Close the scanner cover. Replacing the ADF rollers Open door C.
Page 197 Maintain the printer Remove the used ADF pick roller.
Page 198 Maintain the printer Remove the used ADF separator roller. Unpack the new ADF pick roller and ADF separator roller.
Page 199 Maintain the printer Insert the new ADF separator roller until it clicks into place.
Page 200 Maintain the printer Insert the new ADF pick roller until it clicks into place. Close door C.
Page 201 Maintain the printer Resetting the supply usage counters From the home screen, touch Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters. Select the counter that you want to reset. Warning—Potential Damage: Supplies and parts without use‑and‑return program agreement terms may be reset and remanufactured.
Page 202 Maintain the printer Notes: • Do not use household cleaners or detergents, as they may damage the touch screen. • Make sure that the touch screen is dry after cleaning. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 203 Maintain the printer • Scanner glass pad • ADF glass • Scanner glass Close the scanner cover. Open door C.
Page 204 Maintain the printer Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad in door C • ADF glass in door C Close door C.
Page 205 Maintain the printer Cleaning the ADF rollers Open door C. Remove the ADF pick roller.
Page 206 Maintain the printer Remove the ADF separator roller. Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the ADF pick roller and ADF separator roller.
Page 207 Maintain the printer Insert the ADF separator roller until it clicks into place.
Page 208 Maintain the printer Insert the ADF pick roller until it clicks into place. Close door C.
Page 209 Maintain the printer Saving energy and paper Conﬁguring the power save mode settings Sleep mode From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. Specify the amount of time that the printer stays idle before it enters Sleep Mode. Hibernate mode From the home screen, touch Settings >...
Page 210 Maintain the printer • If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect them before moving the printer. • If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in ﬂooring.
Page 211 Troubleshoot a problem Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. “Blank or white pages” on “Dark print” on page 212 “Fine lines are not printed “Folded or wrinkled paper”...
Page 212 Troubleshoot a problem “Vertical dark lines or “Vertical dark streaks with “Vertical light bands” on “Vertical white lines” on streaks” on page 230 print missing” on page page 227 page 228 Printing problems Print quality is poor Blank or white pages Note: Before solving the problem, print the Print Quality Test Pages.
Page 213 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Remove any packing material that is left on the imaging unit. Remove the toner cartridge, and then remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 214 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print dark? Step 2 Go to step 3.
Page 215 Troubleshoot a problem Action Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Page 216 Troubleshoot a problem Action Step 1 The problem is Go to step 2. solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are ﬁne lines printed correctly? Step 2 The problem is...
Page 217 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Page 218 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Does gray background appear on prints? Step 3 Go to step 4.
Page 219 Troubleshoot a problem Incorrect margins Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 The problem is Go to step 2. solved. Adjust the paper guides in the tray to the correct position for the paper loaded.
Page 220 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
Page 221 Troubleshoot a problem Action Step 5 Go to step 6. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 222 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print mottled? Step 2 Go to step 4.
Page 223 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the paper curled? Step 2 Go to step 3.
Page 224 Troubleshoot a problem Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Page 225 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If ther cartridge is not supported, then install a supported one. Print the document. Is the printer printing solid black pages? Step 2 Go to step 3.
Page 226 Troubleshoot a problem Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge.
Page 227 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Does toner easily rub off? Step 2 Contact...
Page 228 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 229 Troubleshoot a problem Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Page 230 Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical dark bands appear on prints? Step 2 Go to step 3.
Page 231 Troubleshoot a problem Vertical dark lines or streaks Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 3. Go to step 2. From the home screen, touch Settings >...
Page 232 Troubleshoot a problem Action Step 5 Contact customer The problem is support. solved. Replace the imaging unit. Print the document. Do vertical dark lines or streaks appear on prints? Vertical dark streaks with print missing Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting >...
Page 233 Troubleshoot a problem Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. Take note of the distance, and then Using the Print Quality Test Pages, check if the distance between contact...
Page 234 Troubleshoot a problem Action Step 3 The problem is Go to step 4. solved. Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer.
Page 235 Troubleshoot a problem Action Step 3 The problem is Go to step 4. solved. If you are printing from the Internet, then the printer may be reading the multiple job titles as duplicates. For Windows users Open the Printing Preferences dialog. From the Print and Hold tab, click Use Print and Hold, and then click Keep duplicate documents.
Page 236 Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel.
Page 237 Troubleshoot a problem Action Step 4 Go to step 5. The problem is solved. From the home screen, touch Settings > Print > Quality > Print Resolution. Set the resolution to 600 dpi. Print the document. Is the printer printing slow? Step 5 Go to step 6.
Page 238 Troubleshoot a problem Action Step 8 Contact customer The problem is support. solved. Make sure that the printer is not overheating. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer.
Page 239 Troubleshoot a problem Action Step 6 The problem is Go to step 7. solved. Turn off the printer, install the hardware options, and then turn on the printer. For more information, see the documentation that came with the option. Is the printer responding? Step 7 The problem is Go to step 8.
Page 240 Troubleshoot a problem Action Step 5 Go to step 7. Go to step 6. Check if the ﬂash drive is supported. For more information, see “Supported ﬂash drives and ﬁle types” on page Is the ﬂash drive supported? Step 6 The problem is Go to step 7.
Page 241 Troubleshoot a problem • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray ﬁrmly into the printer after loading paper. Use recommended paper •...
Page 242 Troubleshoot a problem Jam locations Automatic document feeder Multipurpose feeder Trays Door A Duplex unit Door B...
Page 243 Troubleshoot a problem Paper jam in door A Open door A. Remove the toner cartridge.
Page 244 Troubleshoot a problem Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Page 245 Troubleshoot a problem Insert the imaging unit. Note: Use the arrows inside the printer as guides. Insert the toner cartridge. Note: Use the arrows inside the printer as guides.
Page 246 Troubleshoot a problem Close door A. Paper jam in door B Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 247 Troubleshoot a problem Close door B. Paper jam in the duplex unit Remove the tray.
Page 248 Troubleshoot a problem Push the duplex unit latch to open the duplex unit. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in trays Remove the tray. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Page 249 Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 250 Troubleshoot a problem Reload paper, and then adjust the paper guide. Paper jam in the automatic document feeder Paper jam under the ADF top cover Remove all original documents from the ADF tray. Open door C. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 251 Troubleshoot a problem Close door C. Paper jam under the ADF output bin Remove all original documents from the ADF tray. Lift the ADF tray, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Place the ADF tray back into place.
Page 252 Troubleshoot a problem Network connection problems Cannot open Embedded Web Server Action Step 1 The problem is Go to step 2. solved. Check if the printer is on. Access the printer Embedded Web Server (EWS). Can you open the EWS? Step 2 The problem is Go to step 3.
Page 253 Troubleshoot a problem Action Step 6 The problem is Contact customer solved. support. Check if the web proxy servers are disabled. Note: If the servers are disabled, then contact your administrator. Access the EWS. Can you open the EWS? Cannot connect the printer to the Wi‑Fi network Action Step 1 The problem is...
Page 254 Troubleshoot a problem Hardware options problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Does the printer detect the internal option? Step 2 Go to step 4.
Page 255 Troubleshoot a problem • Cancel the current print job. Not enough free space in ﬂash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the ﬂash memory. •...
Page 256 Troubleshoot a problem Paper feed problems Envelope seals when printing Action Step 1 Go to step 2. The problem is solved. Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the ﬂaps.
Page 257 Troubleshoot a problem Tray linking does not work Action Step 1 The problem is Go to step 2. solved. Check if the trays contain the same paper size and paper type. Check if the paper guides are positioned correctly. Print the document. Do the trays link correctly? Step 2 The problem is...
Page 258 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. From the home screen, touch Settings > Paper > Tray Conﬁguration > Paper Size/Type. Set the correct paper size and type. Print the document. Do paper jams occur frequently? Step 3 Contact customer...
Page 259 Troubleshoot a problem Cannot send e‑mails Action Step 1 The problem is Go to step 2. solved. Make sure that the e‑mail SMTP settings are conﬁgured correctly. For more information, see “Conﬁguring the e‑mail SMTP settings” on page Can you send an e‑mail? Step 2 The problem is Go to step 3.
Page 260 Troubleshoot a problem Cannot send or receive faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Resolve any error messages that appear on the display. Can you send or receive a fax? Step 2 The problem is Go to step 3.
Page 261 Troubleshoot a problem Action Step 5 The problem is Go to step 6. solved. Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter.
Page 262 Troubleshoot a problem Can receive but not send faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Load an original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact...
Page 263 Troubleshoot a problem Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Correct any print quality defects.
Page 264 Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. From the document that you are trying to fax, open the Print dialog. Select the printer, and then click Properties, Preferences, Options, or Setup. Click Fax, and then clear the Always display settings prior to faxing setting.
Page 265 Troubleshoot a problem Action Step 5 The problem is Contact customer solved. support. Make sure that the printer and the computer are connected to the same network. Scan the document. Can you scan the document to a computer? Cannot scan to a network folder Action Step 1 The problem is...
Page 266 Troubleshoot a problem Action Step 4 The problem is Go to step 5. solved. Update the network folder shortcut. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 267 Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. Match the paper size setting and the paper loaded in the tray. Copy the document or photo. Is the document or photo copied correctly? Poor copy quality Action Step 1 The problem is...
Page 268 Troubleshoot a problem Action Contact customer The problem is Open the scanner cover. support. solved. Using a damp, soft, lint‑free cloth, wipe the ADF glass and the ADF glass pad. Close the scanner cover. Scan the document. Do vertical streaks appear on scanned documents? Jagged image or text when scanning from the ADF Action Contact...
Page 269 Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. Check the ﬁle that you want to scan. Make sure that the ﬁle name is not already used in the destination folder. Make sure that the document or photo you want to scan is not open in another application.
Page 270 Troubleshoot a problem Scanner does not respond Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected properly to the printer and the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 271 Troubleshoot a problem Place the Print Quick Test page on the ADF tray. Touch Front ADF Registration or Rear ADF Registration. Notes: • To align Front ADF Registration, place the test page faceup, short edge ﬁrst into the ADF. • To align Rear ADF Registration, place the test page facedown, short edge ﬁrst into the ADF.
Page 272 Notices Notices Product information Product name: Mono Laser MFP Machine type: 7020 Model: Edition notice July 2023 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 273 Notices 1-meter average sound pressure, dBA Printing One-sided: 55 Two-sided: 54 Scanning Copying Ready Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, contact your local sales office.
Page 274 Notices Lithium‑ion rechargeable battery This product may contain a coin-cell, lithium-ion rechargeable battery, which should only be removed by a trained technician. Crossed-out wheelie bin means the product should not be discarded as unsorted waste but must be sent to separate collection facilities for recovery and recycling. In the event the battery is removed, do not dispose of the battery in your household waste.
Page 275 Notices ENERGY STAR ® Any product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture. Temperature information Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH 15.6 to 32.2°C (60 to 90°F) and 8 to 80% RH Maximum wet-bulb temperature...
Page 276 Notices Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. One-sided: 662 Two-sided: 406 Copy...
Page 277 Notices The Hibernate mode can be entered in any of the following methods: • Using the Hibernate Timeout • Using the Schedule Power modes Factory default Hibernate Timeout for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed between one hour and one month.
Page 278 Notices Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identiﬁer in the format US:AAAEQ##TXXXX.
Page 279 Notices Notice to users of the Canadian telephone network This product meets the applicable Innovation, Science and Economic Development Canada technical speciﬁcations. The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed ﬁve.
Page 280 Notices Some parameters required for compliance with Spark's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Spark's speciﬁcations: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and •...
Page 281 Notices Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to our website. Modular component notice Wireless models contain the following modular component: AzureWave AW-CM467-SUR;...
Page 282 Notices Restrictions This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all the countries listed in the table below: UK (NI) EU and other countries statement of radio transmitter operational frequency bands and maximum RF power This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725 in the EU) bands.
Page 283 Notices Notice to users in Thailand ประกาศถึ ง ผู  ใ ช ใ นประเทศไทย This radiocommunication equipment has the electromagnetic ﬁeld strength in compliance with the Safety Standard for the Use of Radiocommunication Equipment on Human Health announced by the National Telecommunications Commission.
Page 284 Notices Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 285 Notices Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment. This product satisﬁes the Class A limits of EN 55032 and safety requirements of EN 62368-1. United Kingdom (UK) conformity This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations 2016, the Electrical Equipment (Safety) Regulations 2016, and the Restriction of the Use of Certain Hazardous...
Page 286 Index Index assigning printer to a ring cleaning the touch screen 200 pattern 32 clearing jam activating Voice Guidance 24 attaching cables 18 in automatic document adding a shortcut avoiding paper jams 239 feeder 249 copy 78 in door A 242 adding apps to home screen 20 in door B 245 adding contact groups 23...
Page 287 Index copy quality problem default speaker volume e‑mail server partial copies of adjusting 26 conﬁguring 33 documents 265 defective intelligent storage e‑mail service providers 33 partial copies of photos 265 drive 253 e‑mail shortcut poor copy quality 266 deleting contact groups 23 creating 79 vertical dark streaks 266 deleting contacts 23...
Page 288 Index using the automatic document imaging unit selecting 12 feeder (ADF) 80 ordering 173 light print 218 using the scanner glass 80 replacing 176 LINE port 18 FCC notices 280 importing a conﬁguration ﬁle linking trays 44 ﬁne lines not printed using the Embedded Web loading envelopes correctly 214...
Page 289 Index H.323 Settings 117 Wi‑Fi Direct 151 paper curl 221 Home Screen Menu Settings Page paper frequently jams 256 Customization 102 printing 171 paper guidelines 10 HTTP/FTP Settings 159 missing information on the fax paper jam in automatic document HTTPS Fax Settings 117 cover page 262 feeder 249 Image 110...
Page 290 Index folded paper 215 Not enough free space in ﬂash Replace cartridge, printer region gray background on prints 216 memory for resources 254 mismatch 254 horizontal light bands 226 Replace cartridge, printer region replacing parts incorrect margins 218 mismatch 254 ADF pick roller 195 light print 218 printer options troubleshooting...
Page 291 Index using the automatic document skewed print 223 troubleshooting feeder (ADF) 84 Sleep mode cannot connect printer to using the scanner glass 84 conﬁguring 208 Wi‑Fi 252 scanning from the ADF slow printing 235 cannot open Embedded Web vertical dark streaks 266 Server 251 scanning problem scanning 85...
Page 292 Index Universal paper size Wi‑Fi Protected Setup setting 41 wireless network 66 unlinking trays 44 wrinkled paper 215 updating ﬁrmware 46 USB port enabling 239 USB printer port 18 using Display Customization 22 using the ADF copying 76 using the control panel 10 using the home screen 19 using the scanner glass copying 76...

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