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Summary of Contents for Lenovo 20TQ002BUS

  • Page 2 Read this first Safety and Warranty Guide Setup Guide First Edition (July 2020) © Copyright Lenovo 2020.
  • Page 3: Table Of Contents

    Contents About this documentation ..iii Chapter 1. Meet your computer ..1 Chapter 4. Secure your computer and information ... . 29 Chapter 2.
  • Page 4 Appendix A. Important safety information ....63 Appendix B. Accessibility and ergonomic information ..77 Appendix C. Supplemental Chapter 7. Help and support ..57 information about the Linux operating system .
  • Page 5: About This Documentation

    About this documentation User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front Note: Camera Camera...
  • Page 9 Base Start Power Shut down Blinking for three times: Off: Blinking rapidly: Blinking slowly:...
  • Page 10 Left ™ ™...
  • Page 11 Right Note: Note: ™...
  • Page 12 Notes: Always On USB Charge in Battery Mode Charge in Battery Mode Config ➙ USB ➙ Always On USB...
  • Page 13 Rear Blinking for three times Blinking rapidly Blinking slowly...
  • Page 14 Bottom...
  • Page 15: Features And Specifications

    Features and specifications Dimensions Maximum heat output Power source Start Microprocessor System Memory Storage device Display Keyboard Connectors and slots...
  • Page 16: Statement On Usb Transfer Rate

    Security features Wireless features Others Statement on USB transfer rate USB device Data rate (Gbit/s)
  • Page 17: Chapter 2. Get Started With Your Computer

    Chapter 2. Get started with your computer Get started with Windows 10 Windows account Windows user account Settings ➙ Accounts ➙ Family & other users Start Microsoft account...
  • Page 18: Windows User Interface

    Windows user interface Account Documents Documents Pictures Pictures Settings Power Start Start button Windows Search Task View Windows notification area Battery status icon Network icon Action center Open the Start menu Start Access Control Panel Start Windows System ➙ Control Panel...
  • Page 19 Launch an app Start Windows label Connect to networks Connect to the wired Ethernet Connect to Wi-Fi networks (for selected models) Connect to a cellular network (for selected models) Note:...
  • Page 20: Use Lenovo Vantage

    Use Lenovo Vantage Access Lenovo Vantage Lenovo Vantage Start Lenovo Vantage Key features User Guide Notes:...
  • Page 21: Interact With Your Computer

    Interact with your computer Use the keyboard shortcuts Start Control Panel Keyboard Lenovo - Keyboard Manager...
  • Page 22 Note:...
  • Page 23: Use The Trackpoint Pointing Device

    Use the TrackPoint pointing device Use the TrackPoint pointing device Pointing stick Left-click button...
  • Page 24: Use The Trackpad

    Right-click button Middle button Disable the TrackPoint pointing device Start Settings ➙ Devices ➙ Mouse Replace the pointing-stick nonslip cap Note: Use the trackpad...
  • Page 25 Use the trackpad Left-click zone Right-click zone Use the touch gestures Two-finger tap Two-finger scroll...
  • Page 26 Two-finger zoom out Two-finger zoom in Swipe three fingers up Swipe three fingers down Notes: Disable the trackpad Start Settings ➙ Devices ➙ Touchpad Touchpad Use the multi-touch screen (for selected models) Note:...
  • Page 27 Tap once Start Copy Save Delete Tap twice quickly Tap and hold Slide Drag an item to the location you want Move two fingers closer together Move two fingers farther apart...
  • Page 28 Swipe in from the right edge Swipe in from the left edge Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Swipe in from the top edge to the bottom edge (when your computer is in the tablet mode) Tips Use the Intelligent Cooling feature...
  • Page 29: Use Multimedia

    Use the Cool and Quiet on lap feature Config Cool and Quiet on lap mode Use multimedia Use audio Adjust the speaker volume Change the sound settings Control Panel Hardware and Sound ➙ Sound Connect to an external display Connect to a wired display Display settings ➙...
  • Page 30 Connect to a wireless display Settings ➙ Devices ➙ Bluetooth & other devices ➙ Add Start Bluetooth or other device Wireless display or dock Connect Set the display mode Duplicate these displays Extend these displays Show only on 1 Show only on 2 Change display settings Display settings Note:...
  • Page 31: Chapter 3. Explore Your Computer

    Chapter 3. Explore your computer Manage power Check the battery status and temperature Check the battery status Check the battery temperature Charge the battery Notes: Set power button behaviors Power Options ➙ Choose what the power buttons do Set the power plan...
  • Page 32: Transfer Data

    Table 1. Default power plan (when plugged into ac power) Power Options Transfer data Connect to a Bluetooth-enabled device Settings ➙ Devices ➙ Bluetooth & other devices Start Bluetooth Add Bluetooth or other device ➙ Bluetooth Use an SD card or a smart card (for selected models) Supported smart card Attention:...
  • Page 33: Airplane Mode

    Install the card Notes: Remove the card Attention: Safely Remove Hardware and Eject Media Airplane mode Start Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Use the factory color calibration feature (for selected models)
  • Page 34: Purchase Options

    C:\Program files (x86)\X-Rite Color Assistant Submit Note: Purchase options...
  • Page 35: Chapter 4. Secure Your Computer And Information

    Chapter 4. Secure your computer and information Lock the computer Note: Use passwords Password types Power-on password Supervisor password...
  • Page 36 System management password Note: Security ➙ Password ➙ System Management Password Access Control Hard disk passwords User hard disk password only Master hard disk password + User hard disk password Note:...
  • Page 37: Set, Change, And Remove A Password

    Set, change, and remove a password Security ➙ Password What to do if you forget your power-on password Security ➙ Password ➙ Power-On Password Enter Current Password Enter New Password What to do if you forget your hard disk password What to do if you forget your supervisor password What to do if you forget your system management password Security ➙...
  • Page 38 Use Power Loss Protection function SYSTEM INFORMATION ➙ STORAGE Device Type Use the fingerprint reader Enroll your fingerprints Start Settings ➙ Accounts ➙ Sign-in options Log in with your fingerprint Associate your fingerprints with your power-on password and hard disk password Attention:...
  • Page 39: Use Face Authentication (For Selected Models)

    Maintain the fingerprint reader Use face authentication (for selected models) Create face ID Start Settings ➙ Accounts ➙ Sign-in options Password Windows Hello Set up Face Recognition Get Started Improve Recognition Windows Hello Log in with face authentication Use firewalls and antivirus programs...
  • Page 41: Chapter 5. Configure Advanced Settings

    Chapter 5. Configure advanced settings UEFI BIOS What is UEFI BIOS Enter the UEFI BIOS menu Note: Navigate in the UEFI BIOS interface Attention: boldface ↑↓ Change the startup sequence Startup ➙ Boot Note:...
  • Page 42: Update Uefi Bios

    Set the system date and time Date/Time Update UEFI BIOS RAID (for selected models) What is RAID Storage drive requirements for RAID levels Note:...
  • Page 43 Enter the Intel RST configuration utility Config ➙ Storage ➙ Controller Mode ➙ RST mode Config ➙ Storage ➙ Intel (R) Rapid Storage Technology Create RAID Volume RAID Volumes Non-RAID Physical Disks Create RAID volumes Attention: Create RAID Volume Name RAID Level Select Disks Strip Size...
  • Page 44 Delete RAID volumes Attention: RAID Volumes Delete RAID Volumes Non-RAID Physical Disks Reset storage drives to non-RAID Attention: RAID Volumes RAID Member Disks Reset to Non-RAID Non-RAID Physical Disks RAID Volumes Normal Failed Degraded Rebuild RAID 1 volumes Failed Degraded RAID Volumes Rebuild RAID Volumes...
  • Page 45: Recovery Information

    Recovery information Restore system files and settings to an earlier point Control Panel Recovery ➙ Open System Restore Restore your files from a backup Note: Control Panel File History ➙ Restore personal files Reset your computer Note: Start Settings ➙ Update & Security ➙ Recovery Reset this PC Get started Use advanced options...
  • Page 46: Install Windows 10 And Drivers

    Create a recovery USB drive Attention: recovery Create a recovery drive Use the recovery USB drive Troubleshoot Install Windows 10 and drivers Install a Windows 10 operating system Attention: Active Security ➙ Security Chip Security Chip Active...
  • Page 47 Startup ➙ Boot Boot Priority Order USB HDD Attention: Restart OS Optimized Defaults Install device drivers...
  • Page 49: Chapter 6. Cru Replacement

    Chapter 6. CRU replacement What are CRUs Self-service CRUs: Optional-service CRUs: Self-service CRUs Optional-service CRUs Disable Fast Startup and the built-in battery Control Panel Power Options Choose what the power buttons do Change settings that are currently unavailable...
  • Page 50: Replace A Cru

    Turn on fast startup Save changes Config ➙ Power Power Disable Built-in Battery Replace a CRU Base cover assembly Prerequisite Note: Replacement procedure...
  • Page 51 Troubleshooting Wireless WAN card (for selected models) Prerequisite Attention: Replacement procedure...
  • Page 53: Memory Module

    Memory module Prerequisite Attention: Replacement procedure...
  • Page 54 M.2 solid-state drive Prerequisite Attention:...
  • Page 55 NVMe1 NVMe0 Replacement procedure...
  • Page 56 Keyboard Prerequisite Replacement procedure Notes:...
  • Page 60: Coin-Cell Battery

    Config ➙ Keyboard/Mouse ➙ Keyboard Layout Coin-cell battery Prerequisite Replacement procedure...
  • Page 63: Chapter 7. Help And Support

    Chapter 7. Help and support Frequently asked questions Start Windows System ➙ Control Panel Control Panel Start Power Shut down Attention: Start Settings ➙ Devices ➙ Touchpad Touchpad...
  • Page 64: Error Messages

    Error messages Message Solution Note:...
  • Page 65: Beep Errors

    Beep errors Note:...
  • Page 66: Self-Help Resources

    Self-help resources Resources How to access? Lenovo Vantage User Guide Safety and Warranty Guide Setup Guide User Guide Regulatory Notice Get Help Tips...
  • Page 67 Call Lenovo Before you contact Lenovo Lenovo Customer Support Center Telephone numbers Note:...
  • Page 68: Purchase Additional Services

    Services available during the warranty period Services not covered Safety and Warranty Guide Purchase additional services...
  • Page 69: Appendix A. Important Safety Information

    Appendix A. Important safety information Safety notices Safety and Warranty Guide Note: Important information about using your computer Protect yourself from the heat that your computer generates.
  • Page 70 Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged. Protect your computer and data when moving it.
  • Page 71: Conditions That Require Immediate Action

    Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage, wear, or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
  • Page 72: Service And Upgrades

    Note: Service and upgrades Note:...
  • Page 73: Power Cords And Power Adapters

    Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
  • Page 74: Plugs And Outlets

    Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 75: General Battery Notice

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 76 The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Do not:...
  • Page 77: Heat And Product Ventilation

    Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
  • Page 78: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 79: Liquid Crystal Display (Lcd) Notice

    Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
  • Page 80: Glass Parts Notice

    Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
  • Page 81 Basic maintenance tips Clean your computer Clean the computer cover Clean the keyboard Clean the computer screen...
  • Page 83: Appendix B. Accessibility And Ergonomic Information

    Appendix B. Accessibility and ergonomic information Accessibility information Keyboard shortcuts Note: Windows logo key + U Right Shift for eight seconds Shift five times Num Lock for five seconds Left Alt+Left Shift+Num Lock Left Alt+Left Shift+PrtScn (or PrtSc) keyboard shortcuts key combinations shortcut keys Ease of Access Center Control Panel Ease of Access ➙...
  • Page 84 Speech Recognition Control Panel Ease of Access ➙ Speech Recognition Screen-reader technologies Screen resolution Display settings ➙ Display Note: Customizable item size...
  • Page 85 Display settings ➙ Display Note: Industry-standard connectors Documentation in accessible formats Ergonomic information General posture...
  • Page 86 Display Head position Chair Arm and hand position Leg position What if you are traveling? Questions about vision?
  • Page 87: Appendix C. Supplemental Information About The Linux Operating System

    Appendix C. Supplemental information about the Linux operating system Access the Lenovo Limited Warranty /usr/share/doc/lenovo-doc /opt/Lenovo Access Linux distributions Get support information User Guide Safety and Warranty Guide User Guide Safety and Warranty Guide...
  • Page 89: Appendix D. Compliance And Tco Certified Information

    Appendix D. Compliance and TCO Certified information Radio frequency compliance statements Regulatory Notice Wireless-related information Wireless interoperability Notes: Usage environment and your health...
  • Page 90: European Union - Compliance With The Radio Equipment Directive

    Locate the UltraConnect wireless antennas ™ Locate wireless regulatory notices Regulatory Notice European Union — compliance with the Radio Equipment Directive Brazil...
  • Page 91 Mexico Advertencia Singapore Korea 무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당) 해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음 SAR 정보 본 장치는 전파 노출에 대한 가이드라인을 충족합니다 본 장치는 무선 송수신기 입니다 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지 않도록...
  • Page 92: Japan Recycling Statements

    WEEE information for Hungary Japan recycling statements Collect and recycle a disused Lenovo computer or monitor Dispose of Lenovo computer components Dispose of disused lithium batteries from Lenovo computers...
  • Page 93: Recycling Information For Brazil

    Dispose of a disused battery from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Battery recycling information for the European Union Notice:...
  • Page 94: Battery Recycling Information For Taiwan

    Dispose of lithium batteries and battery packs from Lenovo products Dispose of battery packs from Lenovo products Recycling information for mainland China Battery recycling information for Taiwan...
  • Page 95: Battery Recycling Information For The United States And Canada

    Battery recycling information for the United States and Canada Restriction of Hazardous Substances (RoHS) Directive of countries and regions European Union RoHS Turkish RoHS Ukraine RoHS India RoHS Mainland China RoHS...
  • Page 97 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity Product name Machine types...
  • Page 98: Fcc Id And Ic Certification Information

    FCC ID and IC Certification information Industry Canada compliance statement European Union conformity Compliance with the EMC Directive EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters (Regulation (EU) 2019/1782)
  • Page 99: German Class B Compliance Statement

    German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord Other compliance and TCO Certified information of countries and regions...
  • Page 100: Certification-Related Information

    Certification-related information Product name Compliance ID Machine type(s) Regulatory labels Korean E-label notice TCO Certified Note: Export classification notice Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語:使用過度恐傷害視力 注意事項:...
  • Page 101: Brazil Audio Notice

    使用 分鐘請休息 分鐘。 未滿 歲幼兒不看螢幕, 歲以上每天看螢幕不要超過 小時。 Supplemental information for the Eurasian Union Назначение Изготовитель Страна производства Наименование и местонахождение уполномоченного изготовителем лица Импортер *Согласно ГОСТ 2.601-2013 «Единая система конструкторской документации. Эксплуатационные документы», пункт 5.1, подпункт 5.1.2, этикетка является видом эксплуатационных документов. Дата...
  • Page 103: Appendix E. Notices And Trademarks

    Appendix E. Notices and trademarks Notices Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
  • Page 104 Trademarks...

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