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ViewSonic VG2458 User Manual
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ViewSonic VG2458 User Manual

ViewSonic VG2458 User Manual

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VG2458
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS20063
P/N: VG2458

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Summary of Contents for ViewSonic VG2458

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3 Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
  • Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display. •...
  • Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
  • Page 6 Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Front and Rear View ....................9 Initial Setup ............... 10 Installing the Stand ....................10 Removing the Stand and Mounting the Display ...........12 Using the Security Slot ..................14 Making Connections ..........
  • Page 7 Appendix ..............51 Specifications ......................51 Glossary ........................54 Troubleshooting ....................59 Maintenance......................61 General Precautions ....................61 Cleaning the Screen ....................61 Cleaning the Case ....................61 Blue Light Filter and Eye Health ................62 Calculating Breaks ....................62 Looking at Distant Objects ..................62 Eye and Neck Exercises ..................
  • Page 8 Introduction Package Contents • Monitor • Power cord • Video cable • USB cable • Quick start guide NOTE:  • The cables included in your package may vary depending on your country. Please contact your local reseller for more information. •...
  • Page 9 Product Overview Front and Rear View Joy Key Power button AC IN HDMI USB Type C In (Upstream) DisplayPort USB Type C Out Audio Out USB Type C Downstream USB Downstream NOTE:  For more information about the Joy Key and its functions, refer to “Hot Keys”...
  • Page 10 Initial Setup Installing the Stand 1. Place the box on a flat, stable surface and follow the instructions on the front flap of the box to reveal the contents. 2. Remove the monitor stand’s base and neck from the top tray. 3.
  • Page 11 5. Align and slide the upper hook of the monitor stand onto the rail of the pre-installed VESA cover on the rear of the monitor. NOTE:  Please make sure the stand is secure and the quick release tab positively clicks into place. 6.
  • Page 12 Removing the Stand and Mounting the Display Refer to the table below for the standard dimensions for mounting kits. NOTE:  For use only with a UL certified mounting kit/bracket. To obtain a wall mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum...
  • Page 13 5. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four screws (M4 x 10 mm). 100 mm 6. Follow the instructions that come with the mounting kit to mount the monitor.
  • Page 14 Using the Security Slot To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
  • Page 15 Making Connections Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the monitor. 2. Plug the power cord plug into a power outlet.
  • Page 16 Display Connection HDMI HDMI 1. Connect one end of an HDMI cable to the HDMI port of your monitor. 2. Plug the other end of the cable to the HDMI port of your computer.
  • Page 17 DisplayPort DisplayPort 1. Connect one end of a DisplayPort cable to the DisplayPort port of the monitor. 2. Plug the other end of the cable to the DisplayPort or mini DisplayPort port of your computer. NOTE:  To connect the monitor to the Thunderbolt port (v. 1 & v. 2) on your Mac, connect the mini DisplayPort end of the “mini DisplayPort to DisplayPort cable”...
  • Page 18 USB Type C Type C 1. Connect one end of a USB Type C cable to the rear upstream USB Type C port of the monitor. 2. Plug the other end of the cable into the full-featured USB port of your computer. NOTE: ...
  • Page 19 USB Type C MST Daisy Chain With DisplayPort 1.4 Multi-Stream Transport (MST) support, you can daisy chain up to three of the ViewSonic’s FHD (1920 x 1080) @100 Hz monitors from the USB Type C ports without losing USB 3.2 speeds.
  • Page 20 • VG2458 is a DSC-compatible docking monitor. In order to enable FHD @ 100 Hz with DSC, a graphics card that supports DSC must be used.
  • Page 21 USB Connection The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guidelines. USB Type Connection Type Description Full-featured port: transfers data, audio, video, and power. Upstream Type C Supports: 5V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/4.9A (LPS) charging.
  • Page 22 Using the USB Ports 1. To use the downstream USB ports, connect one end of a USB Type C cable to the rear upstream USB Type C ( ) port of the monitor. Plug the other end of the cable into a USB port of your computer. 2.
  • Page 23 NOTE:  If you are required to connect through either HDMI or DisplayPort, please also use a USB Type C to USB Type A cable to connect to the monitor to enable data transfer. DisplayPort HDMI...
  • Page 24 Ethernet Connection 1. Connect one end of your LAN (RJ45) cable to the LAN (RJ45) port of the monitor. NOTE:  Please make sure your computer is also connected to the monitor by the rear upstream USB Type C port of the monitor. See page 21 for more information.
  • Page 25 Audio Connection Plug the audio jack of the audio device into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE:  The monitor is equipped with dual speakers.
  • Page 26 Using the Monitor Adjusting the Viewing Angle Height Adjustment Lower or raise the monitor to the desired height (0 to 150 mm). NOTE:  When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side.
  • Page 27 Screen Orientation Adjustment (Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position. 2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation. NOTE:  • To rotate the screen image, manually change the system’s display orientation settings.
  • Page 28 Swivel Adjustment Swivel the monitor to the left or right for the desired viewing angle (45°).
  • Page 29 Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 30°). NOTE:  • When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. • The monitor must be lifted to the highest position, then it can support 30° tilt.
  • Page 30 Turning the Monitor On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE:  The monitor will still consume some power as long as the power cord is connected to the power outlet.
  • Page 31 Quick Menu Move the Joy Key to activate the Quick Menu. Key guide NOTE:  Follow the key guide that appears on the screen to select the option or make adjustments. Main Menu Enter the On-Screen Display Menu.
  • Page 32 Input Select Select the input source. ViewMode Select one of the preset color settings. Contrast/Brightness Adjust the contrast or brightness level.
  • Page 33 Audio Adjust Adjust the level, or mute the volume.
  • Page 34 Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Joy Key. Description Press and hold the key to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding the key for five seconds to lock/unlock the OSD Menu.
  • Page 35 Description Press and hold the key to lock/unlock the Power button. When the menu appears on the screen, continue holding the key for five seconds to lock/unlock the Power button. If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock Power Button Locked...
  • Page 36 Configuring the Settings General Operations 1. Move the Joy Key to display the Quick Menu. Then navigate to Main Menu and press the Joy Key to display the On-Screen Display (OSD) Menu. 2. Move the to select the main menu. Then press the Joy Key to enter the selected menu.
  • Page 37 3. Move the to select the desired menu option. Then press the Joy Key to enter the sub-menu. 4. Move the to adjust/select the setting. Then press the Joy Key to confirm. 5. Move the Joy Key to return to the previous menu.
  • Page 38 On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option HDMI Input Select DisplayPort Type-C Volume (-/+, 0~100) Audio Adjust Mute...
  • Page 39 Main Menu Sub-menu Menu Option Text Low Input Lag Black (-/+, 0~100) Stabilization Advanced DCR (-/+, 0~100) Standard Response Time Advanced Ultra Fast (-/+, 0~100) Green (-/+, 0~100) Office Blue (-/+, 0~100) CUSTOM 1/2/3 Cyan (-/+, 0~100) ViewMode Magenta (-/+, 0~100) Yellow (-/+, 0~100) (-/+, 0~100)
  • Page 40 Main Menu Sub-menu Menu Option Contrast (-/+, 0~100) Contrast/ Brightness Brightness (-/+, 0~100) Bluish Cool Native Color Warm Temperature (-/+, 0~100) User Color Green (-/+, 0~100) Blue (-/+, 0~100) Auto Color Adjust Color Space Auto Color Range Full Range Limited Range Gamma Sharpness (-/+, 0~100)
  • Page 41 Main Menu Sub-menu Menu Option English Français Deutsch Español Italiano Suomi Русский Language Select Türkçe 日本語 한국어 繁體中文 简体中文 Česká Setup Menu Svenska Resolution Notice Information (-/+, OSD Timeout 5/15/30/60) OSD Background 0˚ OSD Pivot +90˚ -90˚ Power Indicator...
  • Page 42 Main Menu Sub-menu Menu Option Auto Power Off 30 minutes 45 minutes Sleep 60 minutes 120 minutes Standard Optimize Conserve ECO Mode Energy Saving Setup Menu DisplayPort Version DisplayPort MST High Data Speed Type C Prioritization High Resolution DDC/CI Auto Detect All Recall This function is ON by default.
  • Page 43 Menu Options Input Select 1. Move the Joy Key to display the Quick Menu. Then navigate to Main Menu and press the Joy Key to display the On-Screen Display (OSD) Menu. 2. Move the Joy Key to select Input Select . Then press the Joy Key to enter the Input Select menu.
  • Page 44 Audio Adjust 1. Move the Joy Key to display the Quick Menu. Then navigate to Main Menu and press the Joy Key to display the OSD Menu. 2. Move the Joy Key to select Audio Adjust. Then press the Joy Key to enter the Audio Adjust menu.
  • Page 45 ViewMode 1. Move the Joy Key to display the Quick Menu. Then navigate to Main Menu and press the Joy Key to display the OSD Menu. 2. Move the Joy Key to select ViewMode. Then press the Joy Key to enter the ViewMode menu. 3.
  • Page 46 Color Adjust NOTE:  Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Move the Joy Key to display the Quick Menu. Then navigate to Main Menu and press the Joy Key to display the OSD Menu. 2.
  • Page 47 Menu Option Description Select the color temperature setting. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K. • Native: Default color temperature. Recommended for Color Temperature regular use. • Warm: Set the color temperature to 5000K. •...
  • Page 48 Manual Image Adjust 1. Move the Joy Key to display the Quick Menu. Then navigate to Main Menu and press the Joy Key to display the OSD Menu. 2. Move the Joy Key to select Manual Image Adjust. Then press the Joy to enter the Manual Image Adjust menu.
  • Page 49 Setup Menu 1. Move the Joy Key to display the Quick Menu. Then navigate to Main Menu and press the Joy Key to display the OSD Menu. 2. Move the Joy Key to select Setup Menu. Then press the Joy Key to enter the Setup Menu menu.
  • Page 50 Menu Option Description Language Select Select an available language for the OSD Menu. Enable this option to allow the system to inform users that Resolution Notice the current viewing resolution is not the correct native resolution. Information Display the monitor information. Set the length of time the OSD Menu remains on the OSD Timeout screen.
  • Page 51 Appendix Specifications Item Category Specifications a-Si TFT Active Maxtix, 1920 x 1080 LCD Type 0.2745 (H) x 0.2745 (V)mm pixel pitch 60.45 cm Display Size 23.8” viewable Color Filter RGB vertical stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) DisplayPort: f :30~110 kHz, f...
  • Page 52 32° F to 104° F Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 - Please use the power adapter from ViewSonic® or an authorized source only.
  • Page 53 Item Category Specifications 12.1 km Altitude 40,000 ft Storage Humidity 5% to 90% (non-condensing) Conditions -20° C to 60° C Temperature -4° F to 140° F 538.80 x 505.22 x 205.27 mm Dimensions Physical (with stand) (W x H x D) 21.21”...
  • Page 54 Auto Image Adjust Automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion. Black Stabilization ViewSonic’s Black Stabilization provides heightened visibility and detail by brightening dark scenes. Brightness Adjusts background black levels of the screen image.
  • Page 55 Color Adjust Provides several color adjustment modes, to help adjust the color settings to fit the user’s needs. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.
  • Page 56 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 57 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: ...
  • Page 58 Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. YUV Color Space YUV color space is used for color image and video processing;...
  • Page 59 Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
  • Page 60 Problem or Issue Possible Solutions The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor. OSD controls are •...
  • Page 61 • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
  • Page 62 Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort.
  • Page 63 Product Upgradeability and Repairability The following is a list of hardware features available Upgradable Repairable Replaceable for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display Assembly...
  • Page 64 Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 65 The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 66 Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
  • Page 67 TCO Certified A third-party certi cation according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
  • Page 68 Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
  • Page 69 NOTE:  You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/...
  • Page 70 How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 71 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 72 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 73 If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 74 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 75 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.