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Summary of Contents for UniFi Cable Internet
- Page 1 UniFi Cable Internet User Guide...
- Page 2 Front Panel Item Description 1.3” Liquid Crystal Monitor Display device information and the ISP authentication status. (LCM) 10M/100M/1G/2.5G Port Connect a cable to this port for network connection. Reset the device to its default factory settings. RESET Hold down the button for 5 seconds, or until the LCM indicate that the restore has begun. Ensure the device remains powered on during this process.
- Page 3 Rear Panel Item Description Scan the QR code to view the unique serial number (MAC address). It comprises 12 digits (0-9, A-F) and QR Code the first 6 characters indicates the device manufacturer. COAX Connect a coaxial cable to this port. Power Connect a 100-240V power cord to this port.
- Page 4 Liquid Crystal Monitor (LCM) Display LCM Screen Display Definition Starting… Device is powered on. Acquiring Downstream Data… A coaxial cable is connected to the COAX port, and the device is acquiring downstream data. Acquiring Upstream Data… A coaxial cable is connected to the COAX port, and the device is acquiring upstream data. Setting Up…...
- Page 5 Liquid Crystal Monitor (LCM) Display ISP Vendor LCM Screen Display Definition LAN Cable Connected A LAN cable is connected to the 10M/100M/1G/2.5G port, and the device is connecting Connecting to internet… to the Internet. Connected to Internet The device is connected to the Internet and ISP information is displayed. The LAN cable is either disconnected from the 10M/100M/1G/2.5G port or is DOWN malfunctioning.
- Page 6 Liquid Crystal Monitor (LCM) Display LCM Screen Display Definition Updating… Device is updating for the FW. Restarting… Device is restarting. Restoring Factory Settings… Device is restoring factory settings.
- Page 7 Troubleshoot UniFi Cable Internet Issues Issue The LCM screen is black. Issue The LCM screen indicates “Plug in cable”. Solution Ensure a power cord is connected to the Solution Ensure a cable is connected to the power port. 10M/100M/1G/2.5G port.
- Page 8 Troubleshoot UniFi Cable Internet Issues ISP Vendor Issue The LCM screen displays “Having an issue with Downstream”. The LCM screen displays “Having an issue with Upstream”. The LCM screen displays “Requires Activation”. Solution Please contact your ISP.
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