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Summary of Contents for Appello SmartLife
- Page 1 Digital Home Alarm SmartLife User Guide 01553 616200 careline-cs.org.uk...
- Page 2 Welcome to Careline We hope you are happy with your new Smartlife Digital Home Alarm, and we’re delighted to welcome you as a client. Please keep this guide in a safe place. If you have any queries at all about the user guide process, please call the Careline Community Service team directly on 01553 616200 (option 1).
- Page 3 How to make an alarm call Press the pendant – If you need help, press your pendant to contact our call monitoring team, who are here to help 24 hours a day, 7 days a week. Our monitoring team will answer – Our monitoring team will speak to you through the alarm base unit.
- Page 4 Getting to know your Smartlife I’m OK Status button Speaker Away Alarm indicator button button Cellular Bluetooth indicator button* button port Input/ Output block DC input RJ45 port Antenna (Ethernet) port* * Not currently in use...
- Page 5 LED Indicators SmartLife will provide notifications on it’s status via the LED lights/indicators. These will differ depending on if the unit is operating via mains or battery power: Cellular I’m OK Status Away Alarm WiFi/...
- Page 6 Cellular LED Mains Power Battery Power Green Strong signal Blue Good signal Poor signal White No SIM/Connection Invalid SIM card Flashing white (PIN/PUK locked) Away LED* Mains Power Battery Power Home mode Away mode I’m OK LED Mains Power Battery Power Standby Registration mode Flashing...
- Page 7 Community Service. Installation reminders Do not unplug or move the Smartlife base unit from the location it has been installed.The location it is installed in has been tested to ensure it has good cellular connectivity and range with your personal help button.
- Page 8 ‘System Test’. If your Smartlife beeps continually this indicates it is not functioning as expected, please contact your provider immediately. Do not cover the top of the Smartlife base unit. This can affect the volume from the speaker and the visibility of the button indicators.
- Page 9 Contact us We hope to solve your query, deal with any problem or answer any questions immediately. Some problems however may need further investigation. We aim to solve these within 15 working days. If we cannot reply in full within 15 working days, we will write to you and explain the reasons for the delay and tell you when we will be able to give you a full reply.
- Page 10 Other products and services Careline GO Mobile Alarm The GO offers peace of mind and reassurance on the go. With inbuilt GPS, you can call for help with the touch of a button, whether you are at home, out shopping or away on a walk, for example. Falls Pendant The falls pendant will automatically call our monitoring centre if you fall,...
- Page 11 01553 616200 careline-cs.org.uk 1170-209-3...
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