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Lenovo 21L1003BGE User Manual
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Lenovo 21L1003BGE User Manual

Lenovo 21L1003BGE User Manual

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ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1
User Guide

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Summary of Contents for Lenovo 21L1003BGE

  • Page 1 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 2 Generic Safety and Compliance Notices Second Edition (June 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3 Navigate the UEFI BIOS menu ..Lenovo apps ....Customize BIOS Defaults ..
  • Page 4 Chapter 7. Help and support ..63 Call Lenovo ....Find your serial number ... .
  • Page 5 Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 7 Have a quick glance at the front view of your computer. ThinkPad L14 Gen 5 Description Description Item Item Webcam privacy shutter Infrared camera / Camera Microphone Touch screen* ® Power button with fingerprint reader* TrackPoint pointing stick © Copyright Lenovo 2024...
  • Page 8 Description Description Item Item NFC (near field communication) mark* Trackpad TrackPoint Three Buttons * for selected models ThinkPad L16 Gen 1 Description Description Item Item Webcam privacy shutter Infrared camera / Camera Microphone Touch screen* ® Power button with fingerprint reader* TrackPoint pointing stick ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 9 Description Description Item Item NFC (near field communication) mark* Trackpad TrackPoint Three Buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics •...
  • Page 10 Side view Have a quick glance at ports on both sides of your computer. AMD models Description Description Item Item ® USB-C power connector (USB 10Gbps) Ethernet connector ® USB-C power connector (USB4 HDMI™ connector 40Gbps) USB-A connector (USB 5Gbps, Always Smart-card slot* On USB) USB-A connector (Hi-Speed USB)
  • Page 11 Intel models Description Description Item Item USB-C power connector (USB 20Gbps) Ethernet connector USB-C power connector (Thunderbolt™ HDMI connector USB-A connector (USB 5Gbps, Always Smart-card slot* On USB) USB-A connector (Hi-Speed USB) Audio connector USB-A connector (USB 5Gbps) Security-lock slot * for selected models Note: For more information about the USB connector name update, see Appendix B “Notice for USB connector name update”...
  • Page 12 USB device Data rate (Gbps) Thunderbolt 3 Thunderbolt 4 Related topics • “USB specifications” on page 10 • “Charge the computer with ac power” on page 31 • “Use a smart card” on page 34 • “Lock the computer” on page 35 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 13 Rear view Nano-SIM-card tray* * for selected models Related topics • “Connect to a cellular network (for selected models)” on page 15 Chapter 1 Meet your computer...
  • Page 14 Bottom view Have a quick glance at the bottom part of your computer. ThinkPad L14 Gen 5 ThinkPad L16 Gen 1 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 15 Description Description Item Item Emergency-reset hole Speaker If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3.
  • Page 16 Features and specifications Get to know more hardware and software details of your computer. Specification Description Two slots, Double Data Rate 5 (DDR5) Small Outline Dual Inline Memory Module Memory (SODIMM), up to 32 GB for each, up to 64 GB in total Storage device One slot, 2242 or 2280 M.2 solid-state drive, up to 2 TB •...
  • Page 17 • Connect to USB-C accessories to help expand your computer • USB-C connector (Thunderbolt 3) functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) • USB-C connector (DP Alt mode DP 2.1)
  • Page 18 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 19 • “Check the battery status” on page 31 • “Charge the computer with ac power” on page 31 Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: © Copyright Lenovo 2024...
  • Page 20 • Select the country or region. • Connect to an available network. • Accept the license agreement. • Create a Microsoft account or log in with your Microsoft account. • Set up your password, fingerprint, or facial recognition as preferred. •...
  • Page 21 Connect to a cellular network (for selected models) To connect a 4G cellular data network, you must have a wireless wide area network (WWAN) module and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.
  • Page 22 Use the keyboard shortcuts Keyboard shortcuts are keys or combinations of keys that provide a quick way to perform particular functions. They help you work more efficiently. The following tables introduce the functions of keyboard shortcuts. FnLock and function keys Key / Key combination Function description Switch between the special and standard functions of the function keys (F1–F12).
  • Page 23 You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
  • Page 24 TrackPoint left button and TrackPoint right button correspond to the left and right buttons on a traditional mouse. Press and hold the TrackPoint center button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.
  • Page 25 Description Description Item Item Right-click zone Left-click zone Notes: • Some gestures are not available in the following cases: – if the last action was done from the TrackPoint pointing device. – when you are using certain apps. – when you are using two or more fingers and your fingers are too close. •...
  • Page 26 One-and-two-finger touch gestures To do this Gesture One finger taps once. Select an item. One finger taps twice. Open an item. Two fingers tap twice quickly. Display a shortcut menu. Two fingers stretch out. Zoom in. ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 27 To do this Gesture Two fingers pinch in. Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three-and-four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. Three- or four-finger swipes up.
  • Page 28 To do this Gesture Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the Trackpad The Trackpad is enabled by default. To disable the device: Step 1. Open the Start menu, and then click Settings ➙...
  • Page 29 One-finger touch gesture To do this Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out.
  • Page 30 Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.
  • Page 31 Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.
  • Page 32 • For Intel models, the HDMI connector supports the HDMI 2.1 (up to 4K / 60 Hz) standard. Connect to a compatible digital audio device or video monitor, such as an HDTV. • For AMD models, the HDMI connector supports the HDMI 2.1 (up to 4K / 60 Hz) standard by default. Use a qualified HDMI 2.1 cable to connect an external display to your computer.
  • Page 33 This section provides introduction to Lenovo apps. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 34 • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
  • Page 35 You can adjust the brightness and contrast of the camera, and restore the settings to default by tapping the reset button • Microphone You can mute your computer, and adjust the sound effect of your microphone by selecting the following modes: –...
  • Page 36 Intelligent Cooling The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and performance. Mode Recommended scenario • You want the computer to be quieter and cooler. Best power efficiency • Your computer is operating on battery power. •...
  • Page 37 Note: Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
  • Page 38 Charge your computer with P-to-P 2.0 charging function Both USB-C connectors on the computer feature the Lenovo-unique P-to-P 2.0 (Peer to Peer 2.0) charging function. Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.
  • Page 39 Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is discoverable. Step 3. Select the device when it is displayed on the Add device list, and then follow the on-screen instructions. Swift pair This topic helps you connect to a Bluetooth device by swift pair.
  • Page 40 Use a smart card You can insert a smart card to transfer data. Supported smart card specifications: 85.60 mm (3.37 inches) x 53.98 mm (2.13 inches) Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card slot of your computer.
  • Page 41 Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition (for selected models) The fingerprint reader is integrated with the power button.
  • Page 42 To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.
  • Page 43 UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer. Password types You can set a power-on password, supervisor password, system management password, or NVMe password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.
  • Page 44 The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
  • Page 45 Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...
  • Page 46 Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords. Write down your passwords, and keep them in a safe place. FIDO (Fast Identity Online) authentication Your computer supports FIDO (Fast Identity Online) authentication feature. This feature works as an alternative to password-based authentication to achieve passwordless authentication.
  • Page 47 Note: You should insert the FIDO2 USB device or enter the power-on password within 60 seconds. Otherwise, your computer will shut down automatically. Chapter 4 Secure your computer and information...
  • Page 48 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 49 Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.
  • Page 50 Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.
  • Page 51 If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. From the Lenovo Support Web site Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site. Step 1. Go to and select the entry for your computer.
  • Page 52 Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
  • Page 53 • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. • Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen instructions to download and install the necessary updates.
  • Page 54 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 55 If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 56 For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help.
  • Page 57 Remove the keyboard Follow the instructions to remove the keyboard. Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
  • Page 58 Step 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Install the keyboard Follow the instructions to install the keyboard. Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps.
  • Page 59 Step 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. Step 3. Slightly press and then slide the keyboard .
  • Page 60 Step 4. Tighten the screws to secure the keyboard. Step 5. Connect the ac power adapter and all disconnected cables to the computer. Base cover assembly Follow the instructions to replace the base cover assembly. Before you start, read and print the following instructions. Generic Safety and Compliance Notices Notes: •...
  • Page 61 Step 1. Remove the base cover assembly. Loosen the screws that secure the base cover assembly. Press the base cover assembly and then pull it from the hinge and the Ethernet connector Note: Press the base cover assembly with a pressure of less than 5 kg (11.02 lb). Release the pressure immediately when the base cover assembly is opened.
  • Page 62 If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module Follow the instructions to replace the memory module. Before you start, read Generic Safety and Compliance Notices and print the following instructions.
  • Page 63 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. 4. Remove the base cover assembly. See “Base cover assembly” on page 54. Note: A Mylar film might cover the memory module. To access the memory module, peel off the film first. Do not damage the mylar film and attach it in place after installation.
  • Page 64 • Do not subject the M.2 solid-state drive to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1. Disable the built-in battery. See “Disable the built-in battery” on page 50. 2.
  • Page 65 • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.
  • Page 66 Step 1. Remove the wireless WAN module as shown below. Step 2. Install the wireless WAN module as shown below. Note: When installing the wireless WAN module, ensure that you connect the orange cable to the connector labeled Orange on the module, and the blue cable to the connector labeled Blue. Speaker assembly Follow the instructions to replace the speaker assembly.
  • Page 67 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. 4. Remove the base cover assembly. See “Base cover assembly” on page 54. Step 1. Remove the speaker assembly as shown below.
  • Page 68 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 69 Scan the QR code on the base cover assembly to view the following information: • Your product information and warranty status • The latest Lenovo-verified drivers and software • Troubleshooting and diagnosing solutions when hardware or software issue is encountered •...
  • Page 70 Question Solution 1. Go to Lenovo Support Web site at https://pcsupport.lenovo.com How do I check my repair status? 2. Search by the product name, and navigate to the Repair Status section. 3. Enter the serial number to check the repair status.
  • Page 71 The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test. 2. Contact Lenovo for support and provide the test result. See “Call Lenovo” on page 72. Chapter 7...
  • Page 72 If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 73. Message Solution The computer turned off because the battery power is low.
  • Page 73 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.
  • Page 74 Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. It is recommended that you use the repair tool in the following situations: •...
  • Page 75 “Call Lenovo” on page 72 Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.
  • Page 76 Step 5. If any hardware failure is detected and you are unable to locate and resolve the problem, you can call Lenovo Customer Support Center. See “Call Lenovo” on page 72. Recover your Windows operating system When you encounter some unexpected issues with your operating system, you can choose to recover your operating system by yourself or call Lenovo Customer Support Center.
  • Page 77 The computer will restart automatically. When the logo screen is displayed, press F12. Step 5. Select App Menu ➙ Reinstall Windows from Cloud, and then follow the on-screen instructions. Lenovo recovery option The following table lists Lenovo recovery options and recommended scenarios for each option. To recover your operating system See... to...
  • Page 78 In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo.
  • Page 79 • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 80 Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
  • Page 81 To learn how to use the TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 17 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems...
  • Page 82 – Vision features, such as text size and visual effect settings, make the screen contents easier to see. – Hearing features, such as audio and caption settings, make the screen contents easier to hear. – Interaction features, such as speech and eye-control settings, make the product easier to control. To access the accessibility features of the Windows 11 operating system, go to Start ➙...
  • Page 83 China only / for India only Further compliance information related to your product is available at https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. © Copyright Lenovo 2024...
  • Page 84 The following illustration shows the antenna locations on your computer: Wireless LAN antenna (auxiliary) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (auxiliary, for selected models) Wireless LAN antenna (main) Operating environment This section provides information about the operating environment of your computer. Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature...
  • Page 85 Appendix B. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 86 ThinkPad L14 Gen 5 and ThinkPad L16 Gen 1 User Guide...
  • Page 87 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 88 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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