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Summary of Contents for Alpha Networks AGS2128G
- Page 1 AGS2128G/AGS2128XG/ AGS2128G-2/AGS2128XG-2 Installation Guide February 2023...
- Page 3 Installation Tips ....................... 15 Installation Variables ....................17 Unpacking the AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2....18 Tabletop Mounting Dimensions ................19 Tabletop Mounting the AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2..20 Routing the Fiber Pigtail ..................21 Wall Mounting Dimensions ..................22 Wall Mounting the AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2...23 Additional Mounting Considerations ..............25 Chapter 3 Final Set-up and Testing ........
- Page 4 Appendix A ................32 LED States - Power Off and Reboot ............... 32 Agency Listings ....................... 34 Specifications ......................37 Wall Mount Drilling Template ................. 38 statement ........................39...
- Page 5 About this Guide This document provides general installation practices for the AGS2128G/AGS2128XG/ AGS2128G-2/AGS2128XG-2. This document also provides a general description of the products, and guidance for planning, site preparation, power installation, splicing to the outside plant, and basic troubleshooting. Intended Audiences...
- Page 6 CAUTION! Caution indicates the presence of a hazard that can cause minor to moderate personal injury if not avoided. ALERT! Alert indicates the presence of a hazard that can cause damage to equipment or software, loss of data, or service interruption if not avoided. DANGER! Class 1 Consumer Laser Product.
- Page 7 Fi delivery (2x2 @ 2.4 GHz and 2x2 @ 5 GHz). In addition, with multi-user multiple-input and multiple-output (MU-MIMO) and beamforming, the AGS2128G/AGS2128XG/ AGS2128G-2/AGS2128XG-2 allows service providers to extend the access network inside the home and establish a strategic location for the delivery and control of broadband services.
- Page 8 With the AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 integrated system, the installation and activation of services at a subscriber’s premises was redefined. Using the CommandIQ® app, and a phone or laptop, a field technician can install and apply the subscriber’s service profile without special equipment or assistance from the central office.
- Page 9 AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 Key Attributes - AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 Home Gateway Layer 2 bridge and Layer 3 routing for High Speed Internet (HSI) data and IPTV video services DHCP server options DHCP (IPoE) and PPPoE network connections Network Access Translation (NAT), public to private IP addressing ...
- Page 10 Time/Zone support Universal Plug-and-Play (UPnP) WI-FI 2.4 GHz and 5 GHz, simultaneous dual-band 2.4 GHz and 5 GHz 802.11ax (Wi-Fi 6) certified, 802.11a/n/ac compatible 4x4 streams (2x2 @ 2.4 GHz and 2x2 @ 5 GHz) ...
- Page 11 IPTV, IGMPv2 (future support of IGMPv3) IGMP Snooping and Proxy IGMP Fast Leaves Gateway Management Support Cloud TR-069 Local Home Gateway GUI, access provisionable Remote WAN side GUI access Default username/password AC to 12 VDC power adapter...
- Page 12 Site Preparation Before you install any device, you need to consider the routing of the power adapter cord, incoming fiber pigtail, and Ethernet or Voice cable(s) that may be in use. Note: It is critical that you maintain the proper airflow in and around the unit. These devices are designed for surface mounting only.
- Page 13 Before you Begin Before starting the installation process, check that the following conditions are met: Ensure the site preparation steps are complete based on the model being installed. Ensure that all components are on-site or readily available to complete the installation. The customer is aware of your planned visit and will provide access to the inside of the home.
- Page 14 Introduction This document describes the installation of the following: AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 The AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 is designed to be placed flat on a table-top or wall mounted using the built in mounting components as a guide. Powering Options By attaching to any 110/220 VAC power outlet using the supplied 12 VDC wall transformer.
- Page 15 About Wi-Fi Placement Certain building materials are particularly effective at blocking Wi-Fi signals (see table below) and should be taken into consideration when locating the AGS2128G/ AGS2128XG/AGS2128G-2/AGS2128XG-2. Line of sight is not necessary since MIMO technology takes advantage of reflections in the over-the-air path to carry additional data.
- Page 16 Building Materials and Their Effect on Wi-Fi Signals Material Wi-Fi Attenuation Wood, Drywall, Particle Board, Tile Glass Water Medium Bricks, Cinder Block Medium Plaster, Stucco High Concrete High Tinted or Low-E Glass (metalized) Very High Metal Very High Note: The lower the attenuation, the better the performance.
- Page 17 Installation Variables Before installing a AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2, consider what additional services may be implemented. Various access points are available on the back or the bottom of the unit which may or may not be used. Prior to determining the unit's final location, you need to account for the following variables: ...
- Page 18 Unpacking the AGS2128G/AGS2128XG/ AGS2128G-2/AGS2128XG-2 Each device is shipped individually in its own carton and contains the following: (1) AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 (1) Power Adapter interface cord (wall wart) (1) Safety and Regulatory Statements Guide (2) Product Identification Labels with Login Credentials ...
- Page 19 Tabletop Mounting Dimensions Dimensions are shown here for your reference. AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 Dimensions...
- Page 20 Keep the following information in mind when considering tabletop mounting: Due to component placement inside the chassis and under the AGS2128G/ AGS2128XG/AGS2128G-2/AGS2128XG-2, do not remove the rubber feet that are installed on the bottom of the unit.
- Page 21 The SC/APC connector is embedded (but visible) within an alcove with fiber raceways built in to assist in routing the fiber safely. The illustration below shows the preferred routing for the AGS2128G/AGS2128XG/ AGS2128G-2/AGS2128XG-2.
- Page 22 Wall Mounting Dimensions Dimensions for wall mounting of a AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 are included here for reference. Note: There is no wall mount bracket necessary to mount this device. The bottom chassis itself includes appropriate cut-outs and hanger posts to facilitate wall mounting.
- Page 23 4. Thread the screws into the wall anchors and tighten leaving a gap of about 1/8" between the screw head and the back of the unit. This allow you to slip the AGS2128G/ AGS2128XG/AGS2128G-2/AGS2128XG-2 over the mounting screws and pulling...
- Page 24 Wall Mount Screw Specifications 7 mm .28 in 3.75 mm .15 in Depth 2.6 mm 20 mm .1 in .79 in 8317 Mounting Screws Depending on the material you are attaching to, use a screw of sufficient length and strength to support the device once attached to the bracket.
- Page 25 Additional Mounting Considerations The options for mounting a device system are many. From a best practice’s standpoint, keep the following in mind: Recommendation is to mount the device as high as possible for Wi-Fi performance reasons. However, this deployment scenario still mandates that an AC power outlet is located within the power cord distance of the Wi-Fi source.
- Page 27 Chapter 3 Final Set-up and Testing...
- Page 28 AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 Reset Behavior EDGE systems support a variety of system reset functions and provide multiple methods for invoking each of these functions, as described in this topic. These functions and behaviors are defined as follows: 1. Basic reset (reboot): Restarts the unit.
- Page 29 AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 Reset Behavior Reset Type How Invoked Expected Behavior Notes Router or satellite reboots Pressing the Reset button performs a standard power cycle. All configuration information Basic Reset - RG configuration and Press Reset button persists. Device goes off-line for 2-3 minutes...
- Page 30 1. Locate the 12 VDC Power Adapter inside the packaging of the AGS2128G/ AGS2128XG/AGS2128G-2/AGS2128XG-2 2. Attach one end (8-pin (2 x 4) connector) to the rear of the AGS2128G/ AGS2128XG/AGS2128G-2/AGS2128XG-2. 3. Plug the other end into any available 110/220 VAC wall outlet.
- Page 31 Connecting to the Internet - AGS2128G/AGS2128XG/ AGS2128G-2/AGS2128XG-2 The method by which the AGS2128G/AGS2128XG/AGS2128G-2/ AGS2128XG-2 is deployed will impact the internet connection. With power applied to the device, perform the following steps based on the role the device plays in the network.
- Page 32 Appendix A Appendix LED States - Power Off and Reboot Note: For all LED sequences, the AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 interface side of the unit. incorporates a single LED located on the LED Location...
- Page 33 Power Off and Boot-up - RG Mode Description Colors Indication Power is Off The unit has not been turned on There is no power to the unit Any auxiliary battery has been discharged and can no longer power the unit. Booting Up, SW Upgrade in Process Off &...
- Page 34 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Hazardous Materials There are no hazardous materials identified for the AGS2128G/AGS2128XG/ AGS2128G-2/AGS2128XG-2. Application Standards Following is a list of standards that apply to this product:...
- Page 35 EN 55032 Class B FCC Part 15.207 EN 62368-1 EN 61000-3-2 FCC Part 15. 209 IC: 4833A-AGS2128G EN 61000-3-3 FCC ID: RRK-AGS2128G EN 62311 EN 50581 RSS 102 CE / RED, RoHS, WEEE, Energy USB 2.0 Type A RSS 247...
- Page 36 = 40°C minimum. If additional help is needed on implementing a power supply, please contact your local service professional. An external power supply is included with the following rating: AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 Input voltage: 100 - 240 VAC (nominal) Output voltage: 10 VDC (min.), 15 VDC (max), 12 VDC (nominal) ...
- Page 37 Specifications AGS2128G/AGS2128XG/AGS2128G-2/AGS2128XG-2 Specifications Dimensions Wireless Certification and Compliance 2.4 GHz 802.11 b/g/n/ac/ax 2x2 UL/DL Emissions: FCC Part 15 Class B, IC ICES-003 Width: 8.3 inches (210 mm) MU-MIMO Class B, CISPR-22 5 GHz 802.11 a/n/ac/ax 2x2 UL/ DL ...
- Page 38 Wall Mount Drilling Template Shipped inside the giftbox of the AGS2128G/AGS2128XG/AGS2128G-2/ AGS2128XG-2, a wall mount drilling template has been inserted. This same size template is designed for use when pre-drilling of the mounting screws is desired. The image below is a mock-up of the drilling template and must not be used when pre- drilling the mounting holes.
- Page 39 statement Federal Communications Commission (FCC) INTERFERENCE STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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