AddSecure NGP Ultimate Installation Manual

Dual path alarm signalling unit

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NGP Ultimate

Installation Guide

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Summary of Contents for AddSecure NGP Ultimate

Page 1 NGP Ultimate Installation Guide For a safer and smarter world...
Page 2 Contents Introduction Configuration menu Logout programming Web portal and AddSecure app 49 Specifications Button configuration Compliance with the user access Safety notes level requirements of EN 50136 49 Main menu display Mounting and wiring Interconnection monitoring Inputs Removal of cover Input Sense Wiring for interconnection Mounting Inputs EOL (End of Line mode) 25 monitoring Connection terminals Outputs What happens when pins are Power connections Network configured and wired in this way 52 Alarm inputs Ethernet Mode Roaming SIMs Outputs Setting a static IP address,...
Page 3 Introduction www.addsecure.com NGP Ultimate...
Page 4 Product description NGP Ultimate is a dual path alarm signalling unit with its own built in hub. It is set up to work with a dedictaed broadband service for transmitting alarm signals from a customer’s alarm panel, via the AddSecure private network, to an Alarm Receiving Centre (ARC) using pass-through mode of operation. Once connected to the platform the unit uses a poll and response check to determine path status. When the primary path fails the secondary path will take up the polling and reporting parameters of the primary path. Individual path fails are transmitted over the remaining path. Dual path failure is platform generated. The NGP Ultimate services comes with account must exist for the unit to a dedicated AddSecure broadband communicate. The TA account will have service using the latest technology been populated with the serial number Figure 1 – NGP Ultimate unit (not to scale) available. of the unit. All services need to be in an Openreach The unit has 16 general purpose served area. alarm inputs, and 3 outputs, making NGP Ultimate uses an IP primary it suitable for connection to most path with dual SIM 4G/2G mobile common alarm panels. The unit is technology as the backup path. supplied already fitted with two The unit is designed for use in both AddSecure enabled SIM cards, one an Security and Fire systems.
Page 5 INTRODUCTION Specifications NGP Ultimate Primary path fail reporting 90 secs Secondary path fail reporting 60 mins Both paths fail concurrent 3 mins Catastrophic failure (both paths together) 3 mins Alarm Transmission category EN Standards / PD6669 (UK) PD6669, EN50131 (2017) Grade Grade option (Table 10 EN50131-1 2020)
Page 6 IP/4G unit @24V 150mA Alarm inputs 16 General purpose inputs 1–16. (-0.5V – 30V) Alarm threshold High >2V, and Low <1.3V 3 x Relay NO C NC (Comms, Func, Fire). Max Outputs rating 1A @ 30V DC Remote panel access (UDL) and signalling to RS232 port some intruder panel types Remote panel access (UDL) and signalling to RS485 port some intruder panel types Using onboard configuration buttons, Configuration web portal or app Processor STM32 Wireless module ELS61 Dual band 900/1800MHz, maximum transmit GSM/GPRS/EDGE power +34.5dBm Penta-Band 700 (Bd28)/800 (Bd20/900 (Bd8)/1800 (Bd3)/2100 MHz (Bd1),maximum transmit power +24dBm -10 to +50 degrees Celsius, average 90% Operating range non-condensing humidity www.addsecure.com NGP Ultimate...
Page 7 Remove any left over materials when mains wiring and terminals may cause finished and keep all items away from electric shock. children and pets. WARNING! Metallic tools or jewellery coming Read all safety warnings into contact with battery terminals Personal safety and instructions. Failure to may cause sparks, personal injury or heed warnings and follow create a fire risk. Stay alert and attentive. instructions may result in A moment of inattention may result in Exercise care when drilling into, electric shock, fire risk personal injury. or inserting fasteners into walls. Pipes and/or personal injury. and wiring may be present in the wall Do not perform installation or and contact with tools or fasteners maintenance work when tired may provide risk of electric shock, or under the influence of medication, damage to premises services, or drugs or alcohol. create a fire risk. Locate wiring, pipes Upon commencing work on security and services first to avoid accidents. system enclosures and components, www.addsecure.com NGP Ultimate...
Page 8 Mounting and wiring www.addsecure.com NGP Ultimate...
Page 9 Figure 2 – Layout of terminals (not to scale) installation as per EN 50131-1. For integrity. The transmission Grade 4 intrusion alarm systems the of fire alarm signals and the state of the NGP Ultimate SPT must be located fault and acknowledge outputs on the within the intrusion alarm panel signalling unit shall be displayed at the enclosure. Alternatively, the NGP separate enclosure or at the fire alarm indications should be at the panel. backing. Ideally the aerial should not Ultimate SPT can be housed within panel. For optimum performance the be mounted on a metal surface. The a separate enclosure meeting the If the fire panel and the separate supplied aerial should be mounted aerial should be installed a distance of applicable protection requirements enclosure are some distance apart vertically outside of and away from, 20cm or greater away from any user or of EN 50131-10 and that is directly (i.e. not within line of sight) then the the housing by removing the adhesive bystander. www.addsecure.com NGP Ultimate...
Page 10 10/100 Mbit ethernet link. When the to 30V. The unit is designed to be Connection to the DSL service is by WAN connection is used, pass the cable connected to the auxiliary power the two screw connections top left of through the supplied ferrite twice (two output on an associated alarm panel, the unit labelled xDSL. When the xDSL turns), using the minimum wire length or separate powered enclosure. For use connection is used, pass the cable around the ferrite. Crimp the RJ-45 plug with intruder alarm panels the power through the supplied ferrite twice (two within 60mm of the ferrite and plug into supply must meet the requirements of turns), using the minimum wire length the WAN port. EN 50131-6. around the ferrite. Connect to the screw For use with Fire alarm panels the terminals of the xDSL port so that the signalling unit must be powered from ferrite is within 60mm of the terminals. a supply meeting the requirements See section on DSL connections. of EN 54-4. Ensure the power source is sufficient to power all devices connected. See the power requirements in the specification section for more information. The account at the Alarm Receiving Centre (ARC) should be put ‘on test’ before power up, as signals will be sent following initialisation. www.addsecure.com NGP Ultimate...
Page 11 Alarm inputs The unit has 16 alarm inputs which are presented on screw terminals along the bottom of the unit. These are labelled as Pin 1–8 and 9 –16. Input (Pin) By default the 16 alarm inputs require a positive condition to be Fire alarm (When programmed Fire NAK and ACK outputs operate in conjunction presented to send an alarm. (Default = with pin 1) Positive applied). Fire Fault or Hold up alarm This can be changed using the Pin Learn button or through the Intruder alarm configuration menu. See later section Open / Close (Set / Unset) (Func out put can be set up as RPS in conjunction with on configuration. pin 4) 5 – 10 General alarm ATS input (BSIA F175 mode) (Can be reprogrammed as a normal alarm pin) AC Fail alarm (has a 7 minute delay which can be altered in programming) 14-16 General alarm www.addsecure.com NGP Ultimate...
Page 12 Fast Format messages through the unit from the housing to ensure a good indication of ‘acknowledgement of menu. These ports allow serial alarm to the Alarm Receiving Centre. wireless coverage. The aerial should be fire alarm’ and ‘SPT fault’ messages panel connection. See Panel Upload Dial capture can also be used for installed a distance of 20cm or greater must be provided by the fire panel into Download section. upload download UDL allowing remote away from any user or bystander. which the SPT is mounted. System fault See the Panel Upload-Download access with some types of alarm panel. Carry out a survey to establish the best indications which are notified by the section. location. line fault output (Output 1) must be If necessary, a selection of high gain latched by the fire panel as required by and extension aerials can be available EN 54-21. via your ARC. See the further sections on outputs for a full explanation. www.addsecure.com NGP Ultimate...
Page 13 Programming www.addsecure.com NGP Ultimate...
Page 14 The performance category can only be determined by the unit while in contact with the platform. The Signal Strength Path: Mobile Registered ] [-103] unit will not show the performance category until   at least one path is registered and the profile can be Pin status – any outstanding alarm pins will be Signal strength – network type (4G or 2G) received retrieved from the platform. If the unit is configured shown. If no pins are in the alarm state, then pin wireless signal strength in dBm and signal strength and connected to an FTTP service then the display status will not be shown. indicator bars. 2 Bars or more is the recommended s ignal level required. will show: Path: Ethernet Mobile Operator Service Grade Registered Redcare DP4 Shows which network the Mobile path is Service Grade – shows the EN Performance connected to. category.DP4 for NGP Ultimate. www.addsecure.com NGP Ultimate...
Page 15 ] [-103]   Main Operator Alarms GPI Alarm Service Grade Redcare DP4 Figure 5 – Typical display cycling on a fully commissioned unit with a good signal strength and pin 4 in the alarm or open state www.addsecure.com NGP Ultimate...
Page 16 Pin 13 acts as an AC fail input and therefore has a default 7 minute delay Output 1 operation as follows: before a pin 13 alarm is transmitted. It also has a 7 minute delay before a Condition Relay Terminal reset is sent. On presenting an alarm Power Off Output C <-> NC condition to pin 13, the units display will show the alarm immediately but Power On (no Output C <-> NO 7 minutes of constant alarm condition comms fault) needs to elapse before transmission. Comms fault Output C <-> NC Similarly, restoring pin 13 will www.addsecure.com NGP Ultimate...
Page 17 FUNC – Fire NAK – Will operate after a pin 1 alarm is sent and Fire ACK output Fire NAK output no acknowledgement from the Alarm Receiving Centre (ARC) is When configured in this way, output 3 will When configured in this way Output 2 will received for 80s. activate when an acknowledgment to a pin 1 Output 3: activate after a pin 1 alarm is sent and no alarm is received. It will de-activate when pin FIRE – Fire ACK – Will operate when an acknowledgment to a pin acknowledgement from the platform is 1 resets. 1 alarm is received from the ARC. It will return to normal when received for 80s. pin 1 is reset. Keyswitch Keyswitch Output 1 will be operated in the normal state. This ensures To be able to set/unset the alarm panel with To be able to set/unset the alarm panel with that, in the unlikely event of a total failure of the unit, the fire the customer app. the customer app. panel will still detect a state change on its fault input. By default Output 2 is set to Dual path fault. www.addsecure.com NGP Ultimate...
Page 18 Configuration www.addsecure.com NGP Ultimate...
Page 19 The unit can either be configured represent the system being set/closed. by using the on-board configuration When ready press and hold the down menu driven by the buttons, or through arrow for 3s, Notice – Done! is displayed the installer app or web portal. Some when finished. This has completed the configurations are only available Pin Learn. There is also an option to learn through the app or web portal. For the pins within the configuration menu. use of the app or web portal remotely, written authorisation is required from a Level 2 user. A minority of sites may require minimal configuration changes at installation, and most of these will Press & Hold for Pin Learn be achievable through the button configuration, e.g: Notice – Change the individual Pin status . Done! Enable dual end of line for interconnection monitoring . Change the comms fail output type etc. www.addsecure.com NGP Ultimate...
Page 20 The configuration menu can be options with each press. Holding the exited at any time without saving Inputs Enter button for 5s will save changes. any changes by pressing for five Display will show Notice – Saved! seconds. This will take you back to the Some more complex menu items use scrolling status display. the Enter button to also step through When in the main menu, each press Pressing the Enter button on any additional items in the sub menu. E.g. of will step to the next menu item menu item will enter the sub-menu and Network IP addresses to be input. down. take you into edit mode. This will allow Use to step back up and the function to be changed. Depending eventually return to the top of the on the menu item will depend on the menu. structure of the sub-menu. See figure 7 for the full main menu options. www.addsecure.com NGP Ultimate...
Page 21 Main menu display www.addsecure.com NGP Ultimate...
Page 22 Back Inputs EOL Output Type 3 Back Web Passcode Back Back Back Figure 6 – Button configuration main menu options Additional network menus will become available depending on xDSL/FTTP and ETH Method. See Ethernet Mode page 29. www.addsecure.com NGP Ultimate...
Page 23 Pin Learn Enter button. Configuration is displayed. The unit can learn the polarity of pins by pressing and holding the down arrow for five seconds. The display will read ‘Notice – Done!’. You can also carry out Press the Enter button again – the display now reads Pin Pin Learn through the configuration menu. Learn. Press and hold the Enter button – the display shows Example – to learn the pin polarity in the configuration menu: ‘Notice – Done!’. You can exit Edit mode at any time, without saving Configuration Inputs changes, by pressing for five seconds. This will return you to the sub-menu that you were making changes in. Exit the configuration menu at any time without saving any changes by pressing for five seconds. This will take you back to the scrolling status display. Pin Learn Notice – Done! Press and hold www.addsecure.com NGP Ultimate...
Page 24 Inputs Sense Once selected, hold the Enter button down until ‘Notice – Saved!’ is displayed. Then it will return to the position Press until in the menu for you to select another pin, or you can use the down arrow to scroll through all the pins to return to the Back option. Input Sense 1 Input Sense 4 High High You can exit Edit mode at any time, without saving Press until changes, by pressing for five seconds. This will return you to the sub-menu that you were making changes in. Exit the configuration menu at any time without saving any changes by pressing for five seconds. This will Input Sense 4* Input Sense 4* High take you back to the scrolling status display. Press and hold High (positive applied) or Notice - Low (positive removed). Saved! www.addsecure.com NGP Ultimate...
Page 25 EOL or DEOL. Once selected, hold the Enter button down until ‘Notice – Saved!’ is displayed. Pin Learn Inputs EOL You’ll then be returned to the same position in the menu Press until shows to either select another pin, or use the down arrow to scroll through all the pins to get to the Back option. Use the down arrow to step through all pins to get to the Back option. EOL 1 EOL 1* None None You can exit Edit mode at any time, without saving changes, by pressing for five seconds. This will return you to the sub-menu that you were making changes in. Press twice Exit the configuration menu at any time without saving EOL 1* Notice – DEOL Saved! any changes by pressing for five seconds. This will Press and hold take you back to the scrolling status display. www.addsecure.com NGP Ultimate...
Page 26 Dual path fault – operates when both paths are in Momentary – allow the Func relay, when set to fault. Keyswitch, to be operated remotely via the app or portal by one pulse of the relay (default). IP path fault – operates when the IP Path is in fault. Latched – allow the Func relay, when set to Keyswitch, to be operated remotely via the app or 2. Output type 2 (FUNC): portal by latching the relay. Dual path fault – operates when both paths are in fault (default). COMMS User – allow the relay to be operated remotely via the app or portal (default). Mobile path fault – operates when the mobile path is in fault. RPS – return path signal operates in conjunction with pin 4. Fire NAK – Fire pin not acknowledged. Operates in conjunction with Pin 1. Keyswitch – allows panel to be set/unset via the customer app. www.addsecure.com NGP Ultimate...
Page 27 Output Type Output Type 1 change to the required configuration for that output. BSIA 175 Once selected hold the Enter button down till Notice – Saved! is displayed. Then it will return to the same position in the menu for you to select another output or use the down arrow to Output Type 1* Output Type 1* step through all outputs to get to the Back option. BSIA 175 Single Path Fault Edit mode for that part of the menu can be exited at any time, without saving changes, by pressing for 5s. This Press and hold will return you to the sub-menu that you were making Notice – Saved! changes in. The configuration menu can be exited at any time without saving any changes by pressing for 5s. This will take you back to the scrolling status display. www.addsecure.com NGP Ultimate...
Page 28 ADSL2 used when connecting to an Notice – ADSL2+ service. Saved! VDSL2 used when connecting to an FTTC service. Access the configuration menu Once selected hold the Enter button AddSecure will advise if it is either an You can exit Edit mode at any time, by holding the Enter button for 3 down till Notice – Saved! ADSL2+ or VDSL service that has without saving changes, by pressing seconds, press the Enter button is displayed. been supplied. for five seconds. This will return you again, the display will show inputs. If ADSL2+ or VDSL2 is selected the to the sub-menu that you were making Press the down arrow until Network next menu option under network will changes in. is displayed. Press the Enter button be Tunnel Port. Exit the configuration menu at any again. xDSL/FTTP is displayed. Press time without saving any changes by the Enter button . * will pressing for five seconds. This will be displayed. Use down arrow to take you back to the scrolling status change to VDSL2. display. www.addsecure.com NGP Ultimate...
Page 29 Saved! Press and hold Address but can also be configured for a static IP address. Access the configuration menu ETH Subnet mask address – shows Edit mode for that part of the menu by holding the Enter button for 3 current subnet address but can also can be exited at any time, without seconds, press the Enter button be configured for a customer’s subnet saving changes, by pressing for 5s. again, the display will show inputs. address. This will return you to the sub menu that Press the down arrow until Network you were making changes in. ETH Gateway address – shows current is displayed. Press the Enter button The configuration menu can be gateway address but can also be again. xDSL/FTTP is displayed. Press exited at any time without saving any configured for a customer’s gateway the Enter button. changes by pressing for 5 seconds. address. * will be displayed. Use down arrow to T his will take you back to the scrolling change to VDSL2. status display. Once selected hold the Enter button down till Notice – Saved! is displayed. www.addsecure.com NGP Ultimate...
Page 30 Press to get to next digit Press until correct number ETH IP Addr* ETH IP Addr* ETH Subnet Addr* Notice - .000.000.000 .000.000.000 5.255.255.01 Saved! Press until correct number Press and hold Third digit highlighted ETH Subnet Addr Press and hold Use enter to step along IP address digits 4-12 255.255.255.15 Notice - Use up and down to change individual digits Saved! Press and hold Enter when finished ETH IP Addr 192.168.1.56 www.addsecure.com NGP Ultimate...
Page 31 ETH GW Addr* ETH GW Addr* Exit the configuration menu at any time without saving 0.000.000.000 0.000.000.000 any changes by pressing for five seconds. This will Press until correct number take you back to the scrolling status display. Second digit highlighted Press to get to next digit ETH GW Addr* ETH GW Addr* .000.000.000 .000.000.000 Press until correct number Third digit highlighted Press and hold Use enter to step along IP address digits 4-12 Notice - Use up and down to change individual digits Saved! Press and hold Enter when finished ETH GW Addr 192 .168.1.254 www.addsecure.com NGP Ultimate...
Page 32 for five seconds. This will Press until shows take you back to the scrolling status Access the configuration menu xDSL / FTTP Network display. by holding the Enter button for 3 FTTP (WAN) seconds, press the Enter button again, the display will show Pin Learn. Press the down arrow until Press until shows Network is displayed. Press the Enter Tunnel Port Tunnel Port* button again. The display will show xDSL/FTTP. Use the down arrow to step through to, Tunnel Port 443 is displayed. press the Enter button. * will be displayed. Use down arrow to Tunnel Port* Notice – change to 10443. 10443 Saved! Press and hold Once selected hold the Enter button down till Notice – Saved! is displayed. www.addsecure.com NGP Ultimate...
Page 33 Galaxy G3 485 (G3 48/144/520 (RS485)) Bespoke Panel Use enter, up and down to change Galaxy G2 485 (G212/20/44 P yronix RS232 Web Passcode* Notice – (RS485)) 8765432 Saved! Contact IP ( RS232 Press and hold Galaxy Classic 485 L 9600/2400/1200 8n1) (Classic 8/18/60/128 Contact IPv2 This passcode can be changed any time, if required, via this menu within settings. (RS485)) Eaton I-on For best practice, mobile app access requires the Installer to set up a Web passcode G alaxy Classic 485 H and pin in the device and then advise and show the end customer how to change the PIN. Panel RS232 UDL (Classic 500/504/512 Edit mode for that part of the menu can be exited at any time, without saving changes, (RS485)) by pressing for 5s. This will return you to the sub-menu that you were making changes in. The configuration menu can be exited at any time without saving any changes by pressing for 5s. This will take you back to the scrolling status display. www.addsecure.com NGP Ultimate...
Page 34 Press until shows Enter button down till Notice – Saved! Serial Panel Type Panel Type is displayed. None Then it will return to the same position in the menu for you to select a different panel or use the down arrow to step through all pins to get to the Back option. Panel Type* Panel Type* None Texecom Premier If panel types are changed the unit will reboot for the Press until shows changes to take effect. Edit mode for that part of the menu can be exited at any time, without saving changes, by pressing for 5s. Press and hold This will return you to the sub-menu that you were making Notice – Press up arrow for Saved! changes in. five seconds to exit The configuration menu can be exited at any time without saving any changes by pressing for 5s. This will take you back to the scrolling status display. www.addsecure.com NGP Ultimate...
Page 35 Open your web browser and enter http://192.168.33.1. set to enabled. Access to the web server is then allowed. You can get the username and password from your AddSecure account manager. The unit will now have a static IP address of 192.168.33.1 for the duration that the Configuration Inputs web console is enabled. To access the Web Server a PC needs to be connected to the Ethernet port. Web Server will automatically exit after 20 minutes. Press until shows Web Server can be disabled at any time by the installer. Web Server Diagnostics Web server will revert to disabled if the unit is restarted. Disabled To access the Web Server a PC needs to be connected to the Ethernet LAN port. Access the configuration menu by holding Enter Web Server* Web Server* button for 3 seconds, press the Enter button again, the Disabled Enabled display will show Pin Learn. Press the down arrow until diagnostics is shown. Press the Enter button again to enter diagnostics. Web Server, Disabled is displayed. Press Enter button again, * is displayed, press down Press and hold arrow enabled is shown, hold Enter button to save Notice – Saved! changes. www.addsecure.com NGP Ultimate...
Page 36 Example – setting the unit back to factory default: Configuration Inputs Configuration Inputs Press until shows Press until shows Diagnostics Web server Notice – Restore Defaults disabled Done! Press and hold Exit the configuration menu at any time without saving any changes Offline reboot Offline reboot* by pressing for five seconds. enabled enabled This will take you back to the scrolling status display. Offline reboot* Notice – disabled Saved! Press and hold You can exit edit mode at any time, without saving changes, by pressing for five seconds. This will return you to sub-menu that you were making changes in. Exit configuration menu at any time without saving any changes by pressing for five seconds. This will take you back to the scrolling status display. www.addsecure.com NGP Ultimate...
Page 37 Web server www.addsecure.com NGP Ultimate...
Page 38 WEB SERVER Web server Main status display Descriptions that follow are when Log in with the AddSecure username = same way when Output 3 (FIRE) is set to directly connecting to the Ethernet port xxxxx, password = xxxxxxxx USER. If the Output Icon is grey it means of the unit. The same menu options This is available from the AddSecure When you first login you are presented that the Output is not set up as User are available via the web portal or Technical Helpdesk or your AddSecure with the main status page, you can operated. AddSecure installer app. account manager. return to this page at any time by In the example above Output 2 is not The Webportal displays the license To comply with EN 50136-2 Clause clicking Main on the menu bar. configured to be user operated. Output agreement and privacy agreements on 5.2 Access levels, the PIN code access The status page shows the User 3 is configured. The main status page...
Page 39 Status System messages These icons show the status of the signalling paths The system messages box will scroll though the key The menu bar on the left hand side can take you to any and if there are any outstanding alarms. Green for the messages: of the menu options described below. Should you need signalling path icons indicates signalling paths are to make any changes in the following menu options Battery – will indicate if supply is low. successfully connected to the platform. Red indicates click on save. This will save your changes to the unit. Alarms GPI Cut – any PIN inputs that are in the cut that a path is down. state (EOL or DEOL). The bell icon is green in the example on the previous page as we have no alarms showing in the Alarms GPI short – any PIN inputs that are in the system messages box, which you would expect to see short state (DEOL). as the system will be set. If PIN inputs are in alarm the Alarms GPI – any PIN inputs in alarm. bell icon will be red. Signal strength – signal strength in dBm and the name of the mobile network operator. www.addsecure.com NGP Ultimate...
Page 40 WEB SERVER The abow shows the most recent events. If you click on This menu allows you to set up additional installer and For best practice, mobile app access requires the the drop down you are able to filter the events by type. end customer app access to the unit and change log in Installer to set up a Web passcode and pin in the e.g. Alarms, System, Configuration or Connection. pin numbers. device and then advise and show the end customer In the event log on the app or on the unit web To comply with EN 50136-2 Clause 5.2 Access levels, how to change the PIN. page ** indicates a non-reportable event. If a the PIN code access must be set to 6-digits. You can For passcode/pin recovery the End Customer needs single * is displayed by an event this indicates no change the access PINs in the user settings. to contact their Installer. For PIN resets you can use acknowledgement has been received. This applies for all types of access to the device. the reset pin function in the AddSecure portal. www.addsecure.com NGP Ultimate...
Page 41 WEB SERVER The settings menu has sub menus to be able to program the unit. The first screen gives you details of the device including MAC address and firmware version. Use the down button to step to the first sub menu option or use the drop down to access the sub menus. www.addsecure.com NGP Ultimate...
Page 42 WEB SERVER The status sub menu shows the status of the IP path. It also shows the mobile path status, if it’s using 2G or 4G, the signal strength, which SIM and operator. 23410 – O2 23415 – Vodafone 2 3420 – Three 2 3430 – EE Panel – if the panel is connected serially then this will show the status of that connection. By clicking the test alarm button this will send a test alarm over both paths. xDSL shows the technology (ADSL2+ or VDSL2) the sync rate – up and down speeds and link up time. www.addsecure.com NGP Ultimate...
Page 43 WEB SERVER Network The Network menu allows you to change the broadband service type between Ethernet (FTTP), VDSL (FTTC) and ADSL. When set to ADSL2 or VDSL2 no other changes should be made as this could affect the service operation. If you wish to use this unit temporarily as an Advanced unit on a customer network or broadband, then select Ethernet as the WAN interface and the method to DHCP. When you connect back to the AddSecure broadband service you will need to change these back. The Web Access passcode should be entered if setting up app access. Enter an 8 digit number and save changes. Make your changes and then click the save WAN as LAN, DHCP Server and port button. Program Success will be displayed. forwarding are for future developments. www.addsecure.com NGP Ultimate...
Page 44 WEB SERVER For ADSL and FTTP ( WAN) the settings are as follows. These should not be changed. www.addsecure.com NGP Ultimate...
Page 45 WEB SERVER GPIO In this menu, by using the drop down arrows on each section, you can change any of the PIN input status from High (positive removed) to Low (positive removed). You can set up either end of line (EOL) or dual end of line (DEOL) for each PIN as required. Mains fail time for Pin 13 can be adjusted. If set to Zero, PIN 13 becomes a normal alarm pin. Each of the 3 Outputs can be configured as described earlier in this guide. When Output 2 is set to keyswitch you will need to go to the Keyswitch section to select the correct settings. www.addsecure.com NGP Ultimate...
Page 46 WEB SERVER In the example above, we show PIN 8 as Active High, A keyswitch can be set up to operate in conjunction with DEOL monitoring. Output 2 is set to operate as a with the AddSecure App. Any pin can be used, but will Fire NAK output (operates if an acknowledgement on a typically be Pin 4. It can be Latched or Momentary and PIN 1 alarm is not received within 80 seconds). armed low or high. Make all the changes to the PIN inputs and outputs There is also the option to set up Keyswitch with then click the save button to store your changes in the extended format signalling. unit. Program success will be displayed. www.addsecure.com NGP Ultimate...
Page 47 WEB SERVER It is possible to add names to the PIN inputs. This will Allows selection of the Serial connection for specific then show up on the customer app and notifications. panel types. Select the drop down next to Type and You can choose a description for the USER relay you will get a list of panel types. Select the required outputs. Click save when you have entered all the panel type and connection type and then click save. information. Program success will be displayed. www.addsecure.com NGP Ultimate...
Page 48 WEB SERVER Reports This allows you to set up a number of email addresses The Default sub-menu gives you the option to disable that could receive emails on the various options. e.g. auto reboot. This is where the device will auto reboot Alarms and System messages. to try to restore the connection after approximately two hours of losing that connection to the platform. Use the drop down arrow next to enabled, change to Output pulse period can be changed if disabled and click save. This will stop the device auto required. (milliseconds) rebooting. Reboot device allows you to reboot the device remotely. Click reboot now. You will have to re-connect to the device as rebooting will lose the connection. Try reconnecting after a couple of minutes. To restore the unit to factory There is an option to change settings click Reset now. the output mode to Latched. www.addsecure.com NGP Ultimate...
Page 49 Access to the configuration options by an installer visit, it’s important to check to see if there are any Should the web server enablement time out, you must be authorised by a level 2 user e.g. site owner. For firmware updates available for the device. will not be able to save changes. You will need to the Next Generation alarm transmission equipment You should apply any firmware updates at that re-enable the Web Server through the programming compliance is achieved at installation by requiring point – either from the AddSecure web portal, or by the buttons. a one-time authorisation agreed as part of a service AddSecure Helpdesk under the instruction of an level agreement. on-site engineer. Web portal and AddSecure app It is recommended the signed authorisation is There’ll be firmware updates for security updates, The device menus are accessible via the AddSecure retained with the ‘as fitted’ documentation. An bug fixes and additional functions. Once you’ve web portal and app. example authorisation form is provided in the installed a device, you can check for firmware updates Appendix. To comply with EN 50136-2 Clause 5.2 and apply them at any time, using the AddSecure web AddSecure App Password Access levels, the PIN code access must be set to portal. To change an existing known password on the 6-digits. You can change the access PINs in the USER It’s your responsibility to update the firmware, as a AddSecure App settings.
Page 50 Interconnection monitoring www.addsecure.com NGP Ultimate...
Page 51 Each of the pins required will need to be wired as shown below. To enable the interconnection monitoring you will need to program the unit via the config menu, app or web portal. E0L resistor 1 12V or 24V supply input 12V or 24V supply input EOL resistor 2 EOL resistor Normally Normally open contacts open contacts To pin input To alarm input (pin) Single EOL Mode You will need 1 x 3K3 and 1 x 10K resistors for each PIN with interconnection monitoring. 3.3KΩ 1% 10KΩ 1% orange, orange, black, brown, brown brown, black, black, red, brown www.addsecure.com NGP Ultimate...
Page 52 Output 3 = Fire ACK Wire cut Wire shorted The OLED display will show Pin cut 1 through 16 to indicate the wire cut condition for any of PINs 1–16, which are presently in the wire cut state. Alarms GPI Cut NGP Ultimate Above, example Cut on Pin 6. The OLED display will show Short 1 through 16 to indicate the wire shorted condition for any of PINs 1–16, which are presently in the wire shorted state. Alarms GPI Cut Above, example Short on Pin 8. Figure 7 – Typical fire alarm connections for panel with 2 inputs and unit with interconnection monitoring www.addsecure.com...
Page 53 The unit uses smart roaming to your AddSecure representative for Configure the alarm panel digital format signalling via serial connections. determine which network to use. further details. communicator to dial 29 and use the Then wire in the panel using the GND, Should network connectivity be lost the last 4 digits of the TAID as the account TX/B and RX/A terminals. unit will try different networks, number. 4G and 2G and will also swap SIMs if The dial capture board will auto required. detect the panel protocol as events are Should the unit lose connectivity sent from the alarm panel. SIA, CID or FF. with the AddSecure platforms, or lose Please check current panel registration with the current base compatibility listing. station, then the unit will roam onto the If there are any issues you can next available 4G or 2G network. easily spot them and put them right by connecting a test phone, or listening device to the Dial Capture inputs. The dial capture pins with a test phone connected and line seized (as if making a phone call) will provide a continuous tone (dialling tone). The dial capture pins will also have a voltage on there of 45V. www.addsecure.com NGP Ultimate...
Page 54 Connection advice Example below shows connection via RS 485 to a Galaxy Dimension panel: The unit should be connected to the Honeywell Galaxy panel as shown in figure 11, RS485A to A1 and RS485B to B1. Do not use the secondary data line (if your panel has one – A2/ B2) as it will not work. Ensure that the GND of the unit is connected to the GND terminal on the panel. It is recommended that good quality screened cable (Belden type, CAT5e or equivalent) is used in all wiring of this type to avoid interference on the panel’s NGP Ultimate data bus. A 680Ω resistor should be used at the end of the ‘daisy chain’ line of devices in the normal way, taking care not to exceed the maximum number of devices allowed on that data line. If the unit is fitted less than 5m from the alarm panel then an additional termination resistor is generally not required. The Unit does not have a terminating resistor. Figure 8 (not to scale). www.addsecure.com NGP Ultimate...
Page 55 IMPORTANT NOTE: If intending to use dial capture or serial for sending so DNS addresses will be required. alarms, please confirm beforehand with your ARC that their automation Port forwarding software is capable of differentiating correctly between PIN alarms (NGP Ultimate or AddSecure Platform generated alarms) and alarm panel No ports need to be forwarded in the generated ZONE alarms. incoming direction. The outgoing TCP connection connects to port 443 or www.addsecure.com...
Page 56 NGP Ultimate...
Page 57 Alarm Receiving Centre. AddSecure more details. The End Customer will will then cease the entry on the portal need to remove the APP from their within 3 months (this allows for re personal smart device using standard instatement of any cease in errors) The methods. Installers will need to delete communicator needs to be recovered the Site from their APP using standard from site by the installer or defaulted site deletion method. to restore its configuration to factory AddSecure privacy policy can be defaults. The installation quick start found here https://www.addsecure. guide provides steps to set the unit back com/alarm-signalling/uk/ which to factory defaults. The unit should includes what to do if you are unhappy then be powered down so that it will about how we have handled personal not attempt connection to the network. information. www.addsecure.com NGP Ultimate...
Page 58 You can return the product to the manufacturer is not liable for any Equipment (WEEE) Directive (2002/96/ freepost address below: purely economic loss arising from any EC) has been put in place to recycle use of this equipment. All responsibility products using the best available BT Supply Chain and liability in the use of AddSecure recovery and recycling techniques, Darlington Road products are assumed by the user. to minimise the impact on the Northallerton This unit is designed to be used environment, treat any hazardous North Yorkshire in customer premises. Use of this substances and avoid increasing DL6 2PJ equipment in other locations may void landfill. warranty. This unit is not intended for use in marine environments or water borne vessels. AddSecure may make changes to features and specifications at any time without prior notification in the interest of ongoing product development and improvement. www.addsecure.com NGP Ultimate...
Page 59 LAN TX BSIA Local Area Network Transmit British Security Industry Association MMCX VDSL CSQ Micro Miniature Coaxial Connector Very high speed digital subscriber line Carrier Signal Quality (RSSI,BER) OLED WAN DHCP Organic Light Emitting Diode Wide Area Network Dynamic Host Configuration Protocol RSSI DNS Received Signal Strength Indicator Domain Name System RPS F175 Return Path Signalling Form 175 as issued by BSIA (An output that confirms delivery of Pin 4 to the ARC) FTTC Fibre To The Cabinet RX Receive FTTP Fibre To The Premise SID Serial Identity number – 12 digit unique identity number of a unit www.addsecure.com NGP Ultimate...
Page 60 Network Product Fire Product Classification Max. Values C lassification Security Security Availability NGP Ultimate EN 54-21 Type 1 The Ultimate unit meets the following performance parameters as per EN 54-21 Annex A. Technical Data: see www.addsecure.com/alarm-signalling/uk/ Support For assistance with your AddSecure installation, please contact the AddSecure Technical support: Helpdesk. AddSecure Ltd If there is a problem with the service and/or communicator the End Customer Phone: +44 20 461 431 70 should contact the alarm installer. The alarm installer can contact AddSecure...
Page 61 APPROVALS KM 742188 In respect of: Internet of Things (IoT) Security of a device against common vulnerabilities for use in a commercial environment (includes Residential environment) KM 742187 In respect of: OWASP ASVS and MASVS Secure Digital Applications Mobile Applications (OWASP MASVS Ver 1.3 Level 1): AddSecure Mobile Application Android version 2.18.0 Build 0363 AddSecure Mobile Application iOS version 2.18.0 Build 0463 Web Application (OWASP ASVS 4.0.2 Level 1) The AddSecure Portal Application www.addsecure.com NGP Ultimate...
Page 62 LPCB certification provides remedial action. Importantly, if safe from crime. prescribers and owners of intrusion security levels and product quality alarm systems with assurance that Secured by Design (SBD) operates are not maintained the BSI Kitemark the signalling equipment will respond an accreditation scheme on behalf will be revoked until any flaws are rapidly and continue function of the UK Police Service for products rectified. reliably, a prerequisite for any or services that have met recognised monitored alarm system. The IoT Kitemark assessment security standards. These products process involves a series of tests or services, which must be capable that help ensure the device is fully of deterring or preventing crime, are compliant to the requirements. known as being of a ‘Police Preferred Before being awarded the Kitemark Specification’. the manufacturer is assessed against ISO 9001, and the product is required to pass both an assessment of www.addsecure.com NGP Ultimate...
Page 63 APPENDIX Appendix Example authorisation form For the purposes of on-going maintenance and configuration Company name Authorises Installer company name Remote access to AddSecure Next Generation Supervised Premises Transceiver Serial No. number Installed at: premises address Date Signature www.addsecure.com NGP Ultimate...