Hover-1 ULTRA (HY-RM-ULTRA) Manual

INTRODUCTION

PACKAGE CONTENTS

• Hover-1 Ultra Hoverboard
• Charger
• Operation Manual

FEATURES/PARTS

1. Fender
2. Right Foot Mat
3. Battery Indicator
4. System Indicator
5. Left Foot Mat
6. Tire
7. LED Light
8. Power Button (Located in Rear)
9. Charge Port (Located in Rear)
10. Protective Chassis Casing

OPERATING PRINCIPALS

Ultra uses digital electronic gyroscopes and acceleration sensors to control balance and motion, depending on the user's center of gravity. Ultra has a built-in inertia dynamic stabilization system that can help assist with balance when moving forward and backwards, but not while turning.

TIP – To increase your stability, you must shift your weight during turns, especially when entering a turn at higher speeds.

SPECIFICATIONS

CONTROLS AND DISPLAY

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY

TURNING YOUR DEVICE ON/OFF

Power On: Place your Ultra flat on the ground and press the power button (located on the rear of your Ultra) once. Check the LED indicator (located in the center of your Ultra). The battery indicator should be lit, indicating the Ultra is powered on.
Power Off: Press the power button once.

MAT SENSORS

There are four sensors under the foot mats of your Ultra.
When riding the hoverboard, you must ensure you are stepping on the foot mats. Do not step or stand on any other area of your hoverboard.
The hoverboard may vibrate or spin in one direction if weight and pressure are applied to only one foot mat.

BATTERY INDICATOR

The battery indicator is located in the middle of the Ultra.

• A green light indicates the remaining battery life is above 50 percent.
• A red light indicates the remaining battery life is below 20 percent.

When the indicator light turns red, please recharge the Ultra.

SYSTEM INDICATOR

When the operator triggers the foot mats, the system indicator LED will light up, which means that the hoverboard has entered the running state.
When the hoverboard encounters an error during operation, the system indicator light will turn red (for more details, see SAFETY ALERTS).

BEFORE RIDING

Practice using the Ultra at slower speeds in a lat, open area until you are comfortable riding it.

PRE RIDE CHECKLIST
Ensure that your Ultra is in proper working order each time you ride. If a part of the hoverboard does not function correctly, please contact our Customer Support Center.

Any Ultra that does not work properly can cause you to lose control and fall. Do not ride a Ultra with a part that is damaged. Replace the damaged part before riding.

• Ensure the battery is fully charged before riding your hoverboard.
• Please wear all appropriate safety gear before operating your hoverboard.
• Make sure to wear comfortable clothes and lat, closed-toe shoes when operating your hoverboard.

RIDING YOUR UNIT

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS MAY LEAD TO DAMAGE TO YOUR ULTRA, DAMAGE TO PROPERTY, VOID YOUR MANUFACTURER WARRANTY, AND MAY CAUSE SERIOUS BODILY INJURY OR DEATH.

Before using your Ultra, be sure to familiarize yourself with the operating procedures.

OPERATING YOUR DEVICE

Make sure the Ultra is fully charged before initial use. For charging instructions, please refer to CHARGING YOUR ULTRA.

Stand directly behind your Ultra and place one foot on the corresponding foot mat (as shown in the diagram above). Keep your weight on the foot that is still on the ground, otherwise the Ultra may begin to move or vibrate, making it difficult to step on evenly with your other foot. When you are ready, shift your weight to the foot already placed on the Ultra and step on with your second foot quickly and evenly.

NOTES:
Stay relaxed and step on quickly, confidently, and evenly. Imagine climbing stairs, one foot, then the other. Look up once your feet are even. The hoverboard may vibrate or spin in one direction if weight and pressure are applied to only one foot mat. THIS IS NORMAL.

Find your center of gravity. If your weight is distributed correctly on the foot mats and your center of gravity is level, you should be able to stand on your Ultra just as if you were standing on the ground.
On average, it takes 3-5 minutes just to get comfortable standing on your Ultra and maintaining proper balance. Having a spotter will help you feel more secure. The Ultra is an incredibly sensitive device; it senses even the slightest bit of motion. Having any anxiety or reservation about stepping on may cause you to panic and trigger unwanted movement.
When you first begin using your Ultra, the fastest way to move in your desired direction is to focus in that direction. You will notice that just thinking about which way you would like to go will shift your center of gravity, and that subtle movement will propel you in that direction.

Your center of gravity determines which direction you move and your speed. Stand straight up to come to a complete stop. As shown in the diagram above, tilt your center of gravity in the direction you wish to move.

To turn, focus on the direction you wish to turn and stay relaxed. Apply pressure on your right foot to turn right and apply pressure on your left foot to turn left.

To avoid danger, do not turn sharply or at high speeds. Do not turn or ride quickly along slopes, as it may cause injury.

As you get comfortable on the Ultra, you will notice it becomes easier to maneuver. Remember at higher speeds, it is necessary to shift your weight when making turns to maintain your stability.

Bend your knees if you encounter bumps or uneven surfaces, then dismount and carry your hoverboard to a safe operating surface.

NOTES:
Try staying relaxed and focus on finding your center of gravity to maintain full control of your Ultra.

Dismounting your hoverboard can be one of the easiest steps, yet when done incorrectly, may cause you to fall. To properly dismount from a stopped position, lift your dominant leg up and set your foot down on the ground behind you (STEP BACK). Then, step off the hoverboard with your other foot, as shown in the diagram above.

Make sure to lift your feet completely off the foot mat to clear the hoverboard when stepping back to dismount. Failure to do so may send the hoverboard into a tailspin.

SPEED AND WEIGHT LIMITATIONS

Speed and weight limits are set for your own safety. Please abide by the limits listed here in the manual.

• Maximum Speed: 7 mph
• Maximum Weight: 220 lbs
• Minimum Weight: 44 lbs

Riding the Ultra while exceeding the weight limit may increase the possibility of injury or product damage.

NOTES:
When max speed is reached, the Ultra will beep to alert the user and tilt the rider slowly back to prevent injury.

OPERATING RANGE

The Ultra can travel up to 9 miles on a fully charged battery under ideal conditions. The following are some of the major factors that will affect the operating range of your Ultra.

• Terrain: Range is highest when riding on a smooth, flat surface. Riding uphill and/or on rough terrain will reduce range significantly.
• Weight: A lighter user will have a higher range than a heavier user.
• Ambient Temperature: Please ride and store the Ultra in recommended temperatures. This will preserve the range, battery life, and overall performance of your Ultra.
• Speed and Riding Style: Maintaining a moderate and consistent speed while riding helps achieve the highest possible range. Traveling at high speeds for extended periods of time, frequent starts and stops, and idling will decrease range.

BALANCE & CALIBRATION

If your Ultra is unbalanced, vibrating, or not turning properly, you can follow the steps below to calibrate it:

• First, place the Ultra on flat ground or the floor. The foot mats should be even with each other and not tilted forward or backward. Make sure the charger is not plugged in and the hoverboard is turned off.
• Press and hold the power button for a total of 10-15 seconds. The hoverboard will turn on, and the battery indicator will light up.
• After the light flashes 5 times consecutively, you may release the power button. Turn the hoverboard off and then back on. Calibration is now complete.

SAFETY ALERTS

If a system error occurs or an improper operation is performed while riding the Ultra, the device will alert the user in a variety of ways.
You will notice the running indicator light will turn red and you will hear a beep sound, alerting you to take precaution and cease operation. The hoverboard may stop suddenly.
The following are common occurrences that will produce safety alerts. These notices should not be ignored, and appropriate action should be taken to correct any improper operation, failure, or errors.

• Unsafe riding surfaces (uneven, too steep, unsafe, etc.)
• Battery voltage is too low.
• The Ultra is still charging.
• During operation, the platform self initiates tilt due to excess speed.
• The hoverboard is overheating, or the motor temperature is too high.
• The Ultra has been rocking back and forth for over 30 seconds.
• If the system enters protection mode, the alarm indicator will light up and the hoverboard will vibrate. This typically occurs when the battery is about to run out of power.
• If the platform is tilted forward or backward more than 10 degrees, the Ultra will power off and stop suddenly, possibly causing the rider to lose balance or fall off.
• If any tires are blocked, the Ultra will stop after 10 seconds.
• When the battery level has depleted below protection mode, the Ultra will power off and stop after 15 seconds.
• If a high discharge current is produced during use (such as driving up a steep slope for a long period of time), the Ultra will power off and stop after 15 seconds.

When the Ultra turns off during a safety alert, all operation systems will halt. Do not attempt to ride the Ultra when the system initiates a stop. Turn your Ultra off and back on to unlock it from a safety lock.

CHARGING YOUR PRODUCT

• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris, or dirt inside the port.
• Plug the charger into a grounded wall outlet. The charging indicator light on the charger will be green.
• Connect the charging cable to the power supply (100V-240V; 50 Hz/60 Hz).
• Align and connect the 3-pin charging cable into the charging port of the Ultra. DO NOT FORCE THE CHARGER INTO THE CHARGING PORT, AS THIS MAY CAUSE THE PRONGS TO BREAK OFF OR CAUSE PERMANENT DAMAGE TO THE CHARGING PORT.
• Once attached to the hoverboard, the charging indicator light on the charger should change to red, indicating that your device is now being charged.
• When the red light on your charger turns to green, then your hoverboard is fully charged. A full charge may take up to 5 hours. While charging, you will see a red light.
• If you charge the hoverboard while it is powered on, you will see a green flashing light on the hoverboard that indicates it is charging.
• After fully charging your Ultra, unplug the charger from your Ultra and the power outlet.

BATTERY CARE / MAINTENANCE

BATTERY SPECIFICATIONS

Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to 5 hours
Voltage: 36V
Initial Capacity: 4Ah

BATTERY MAINTENANCE

• The lithium-ion battery is built into the Ultra. Do not disassemble the Ultra to remove the battery or attempt to separate it from the Ultra.
• Only use the charger and charging cable supplied by Hover-1. Use of any other charger or cable may lead to damage to the hoverboard, overheating, and risk of fire. Use of any other charger or cable voids the manufacturer warranty.
• Do not connect or attach the Ultra or the battery to a power supply plug or directly to a car's cigarette lighter.
• Do not place the Ultra near a fire or leave it out in direct sunlight. Heating the Ultra can break or ignite the battery inside the device.
• Do not continue charging the battery if it does not recharge within the specified charging time. Doing so may cause the battery to become hot, rupture, or ignite.
• To preserve natural resources, please recycle or dispose of batteries properly. This product contains lithium-ion batteries. Local, state, or federal laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult your local waste authority for information regarding available recycling and/or disposal options.
• Do not attempt to modify, change, or replace your battery.

Failure to follow the safety precautions listed below could lead to serious bodily injury or death.

• Do not use your Ultra if the battery begins to emit odor, overheats, or begins to leak.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children or animals to touch the battery.
• The battery contains dangerous substances. Do not open the battery or insert anything into the battery.
• Do not attempt to charge the Ultra if the battery has discharged or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.

SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY SUBSTANCE THAT IS EMITTED FROM THE BATTERY.

Risk of fire – no user serviceable parts.

The Ultra is not intended for use at elevations greater than 2,000 meters above sea level.

CARE & MAINTENANCE

• To avoid damage to the Ultra's internal circuitry, do not expose it to liquid, moisture, or humidity.
• Do not use abrasive cleaning solvents to clean the Ultra.
• Do not expose the Ultra to extremely high or low temperatures, as this will shorten the life of the electronic components, destroy the battery, and/or distort certain plastic parts.
• Do not dispose of the Ultra in fire as it may explode or combust.
• Do not let the Ultra come into contact with sharp objects, as this will cause scratches and damage.
• Do not allow the Ultra to fall from high places, as doing so may damage the internal circuitry.
• Do not attempt to disassemble the Ultra.
• Only use the charger provided by Hover-1.

Avoid using water or other liquids for cleaning. If water or other liquids enter the Ultra, it will cause permanent damage to the internal components.

Users who disassemble the Ultra without permission from Hover-1 will void the warranty.

WARNING

PLEASE READ THE OPERATION MANUAL THOROUGHLY.
Failure to follow the basic instructions and safety precautions listed in the operation manual can lead to damage to your Ultra, other property damage, serious bodily injury, or death.

Thank you for purchasing the Hover-1 Ultra hoverboard. Please read all instructions carefully before using it, and retain this manual for future reference.

• To avoid collisions, falls, and loss of control, please learn how to ride the Ultra safely.
• You can learn how to ride the Ultra by reading the operation manual and watching videos.
• Hover-1 can not be held liable for damage or injury caused by failure to understand and/or failure to follow the warnings and instructions in this manual.

HELMETS SAVE LIVES!
Always wear a properly fitted helmet that complies with CPSC or CE safety standards when you ride your hoverboard.

Correct Fit:
Make sure your helmet covers your forehead.

Incorrect Fit:
Forehead is exposed and vulnerable to serious injury.

ATTENTION

1. Only use the supplied charger from Hover-1 with this hoverboard.
2. The operating temperature range of the Ultra is 32°F - 104°F (0°C - 40°C).
3. The operating temperature range of the charger is 32°F - 104°F (0°C - 40°C).
4. Do not ride on icy or slippery surfaces.
5. Read the operation manual and warning labels before riding.
6. Store the Ultra in a dry, ventilated environment.
7. When transporting the Ultra, avoid violent crashes or impact.

LOW TEMPERATURE WARNING
Low temperatures will affect the lubrication of moving parts inside the Ultra hoverboard, increasing internal resistance. Additionally, the discharge capacity and the capacity of the battery will be significantly decreased.
Use caution when riding the Ultra in cold temperatures (below 40°F/4°C). Doing so may increase the risk of mechanical failures of the hoverboard, which may lead to damage to your Ultra, other property damage, serious bodily injury, or death.

SAFETY INSTRUCTIONS

• Keep the Ultra away from heat sources, direct sunlight, humidity, water, and any other liquids.
• Do not operate the Ultra if it has been exposed to water, moisture, or any other liquids to prevent electric shock, explosion, and/or injury to yourself and damage to the Ultra.
• Do not use the Ultra if it has been dropped or damaged in any way.
• Repairs to electrical equipment should only be performed by the manufacturer. Improper repairs void the warranty and may place the user at serious risk.
• Do not puncture or harm the exterior surface of the product in any way.
• Keep the Ultra free from dust, lint, etc.
• Do not use this Ultra for anything other than its intended use or purpose. Doing so may damage the Ultra or lead to property damage, injury, or death.
• This product is not a toy. Keep out of reach of children.
• Do not expose the batteries to excessive heat, such as direct sunlight or open flame.
• Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels, or the drivetrain while the Ultra is running.
• Do not operate or allow others to operate the Ultra until the user understands all instructions, warnings, and safety features described in this manual.
• Check with your doctor if you have a medical condition that could affect your ability to use the Ultra.
• Persons with head, back, neck ailments, or prior surgeries to those areas of the body are not recommended to use the Ultra.
• Do not operate if you are pregnant or have a heart condition.
• Persons with any mental or physical conditions that may make them susceptible to injury or impair their physical or mental capabilities to recognize, understand, and perform all of the safety instructions and assume the hazards inherent in operation should not use the Ultra.

NOTE:
In this manual, the above symbol with the word "NOTE" indicates instructions or relevant facts the user should understand prior to using the device.

In this manual, the above symbol with the word "WARNING" indicates a hazardous situation which, if not avoided, can cause serious injury or death.

SERIAL NUMBER
Please keep your serial number on file for warranty claims, as well as proof of purchase.

Prolonged Exposure to UV rays, rain, and the elements may damage the enclosure materials. Store indoors when not in use.

Risk of fire – No user serviceable parts.

SAFETY PRECAUTIONS

Different localities and countries have different laws about riding electric transportation devices on public roads. You should check with local officials to ensure you are complying with these laws.

Hover-1 is not liable for tickets or violations given to riders who do not follow local laws and regulations.

• For your safety, always wear a helmet that meets CPSC or CE safety standards. In the event of an accident, a helmet can protect you from serious injury and in some cases, death.
• Obey all local traffic laws. Obey red and green lights, one-way streets, stop signs, pedestrian crosswalks, etc.
• Ride with traffic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians. Alert them if you intend to pass them from behind.
• Slow down at all street intersections and look to the left and right before crossing.
• Your hoverboard is not equipped with reflectors. It is not recommended that you ride in low-visibility conditions.

When you ride in low-visibility conditions such as fog, dusk, or at night, you might be difficult to see, which could lead to a collision. Wear bright, reflective clothing when riding in low-visibility conditions.

• Do not ride above your skill level. Ensure you have had enough practice with all functions and features of your Ultra.
• Before stepping on your Ultra, make sure it is placed flat on level ground, the power is on, and the running indicator light is green. Do not step on if the running indicator light is red.
• Do not try to open or modify your Ultra. Doing so voids the manufacturer warranty and may cause your Ultra to fail, resulting in injury or death.
• Do not use the Ultra in a manner that would put people or property in danger.
• If riding near others, keep a safe distance to avoid collision.
• Be sure to keep your feet on the foot mats at all times. Moving your feet off your Ultra while driving is dangerous and may cause the Ultra to stop or veer sideways.
• Do not operate the Ultra while under the influence of drugs or alcohol.
• Do not operate the Ultra when you are restless or sleepy.
• Do not ride your Ultra off of curbs, ramps, or in a manner similar to a skateboard. Do not attempt to operate in a skate park or empty pool. Misuse of your Ultra voids the manufacturer warranty and may lead to injury or damage.
• Do not continuously spin in place, it will cause dizziness and increases your risk of injury.
• Do not abuse your Ultra, doing so can damage your unit and cause failure to the operating system, which may lead to injury. Physical abuse, including dropping your Ultra, voids the manufacturer warranty.
• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or near rough and rugged terrain.
• The Ultra can be used on paved surfaces that are flat and even. If you encounter uneven pavement, please lift your Ultra over and past the obstruction.
• Do not ride in inclement weather: snow, rain, hail, sleet, on icy roads, or in extreme heat or cold.
• Bend your knees when riding on bumpy or uneven pavement to absorb the shocks and vibrations. This will help you keep your balance.
• If you are unsure if you can safely ride on a specific terrain, step off and carry your Ultra. Always be on the side of caution.
• Do not attempt to ride over bumps or objects greater than ½ inch, even when prepared and bending your knees.
• Pay attention - look at where you are riding and be conscious of the road conditions, people, property, and objects around you.
• Do not operate the Ultra in crowded areas.
• Operate your Ultra with extreme caution when indoors, especially around people, property, and narrow spaces.
• Do not operate the Ultra while talking, texting, or looking at your phone.
• Do not ride your Ultra where it is not permitted.
• Do not ride your Ultra near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The Ultra is intended for use by a single individual, DO NOT attempt to operate the Ultra with two or more people.
• Do not carry anything while riding the Ultra.
• Individuals with lack of balance should not attempt to operate the Ultra.
• The Ultra is recommended for riders ages 8 and older.
• At higher speeds, always take longer stopping distances into consideration.
• Do not step forward off of your Ultra.
• Do not attempt to jump on or off your Ultra.
• Do not attempt any stunts or tricks with your Ultra.
• Do not ride the Ultra in dark or poorly lit areas.
• Do not ride the Ultra off-road, near or over potholes, cracks, or uneven pavement or surfaces.
• Keep in mind that you are 4.5 inches (11.43 cm) taller when operating the Ultra. Make sure to go through doorways safely.
• Do not turn sharply, especially at high speeds.
• Do not step on the fenders of the Ultra.
• Avoid riding the Ultra in unsafe places, including areas with flammable gas, steam, liquid, dust, or fibers that could cause fire or explosion accidents.
• Do not operate near swimming pools or other bodies of water.

When a hoverboard and a kart attachment (sold separately) are being used together, it is NOT ADVISABLE to ride the combo uphill. If you attempt to ride on a steep incline above 5-10°, a safety mechanism built into the hoverboard will activate, which will shut down your hoverboard automatically. If this happens, dismount your hoverboard, place it on a flat surface, wait 2 minutes, then power your hoverboard on again.

To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools, or other bodies of water. Always wear shoes and never allow more than one rider at a time.

WARRANTY

Manufacturer: DGL Group, Ltd.
2045 Lincoln Highway, Edison, NJ 08817

@Hover1Rideables

@RideHover1

@RideHover1

www.hover-1.com

Documents / Resources

References

• Hover-1™ Rideables™ | Hover-1 Rideables

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