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Remove contents from box. Remove the separators that protect the components from damage during shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may have occurred during shipping. Because the motor bike was 95 percent assembled and packed at the factory, there should not be any problems, even if the box has a few scars or dents.
DO NOT USE NON-RAZOR PRODUCTS WITH YOUR RAZOR ELECTRIC MOTOR BIKE. The motor bike has been built to certain Razor design specifications. The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame, fork and all other parts. Certain aftermarket products may not be compatible and will void the warranty.
MAKE SURE POWER SWITCH IS TURNED "OFF" BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult with experience in bicycle mechanics. Allow up to 30 minutes for assembly, not including initial charge time.
Allow up to 12 hours for charge (see charging information).
Product ID Locations:
Required Tools
Plastic Bag Contents:
Attaching the Handlebars
Required Tools: 6 mm Allen Wrench and 5 mm Allen Wrench (included)
Failing to properly adjust and tighten the bolts that affix the handlebars can cause you to lose control and crash.
Attaching the Front Fender
Required Tools: 10 mm Wrench and 5 mm Allen Wrench (included)
Align fender with the hole in the fork and insert the bolt. Tighten securely using a 10 mm wrench and 5 mm Allen wrench.
Note: Front fender design may vary.
Attaching the Number Plate
Required Tool: Phillips Screwdriver (included)
MX500/MX650 Models
Using a Phillips screwdriver, remove screw from front fork. Align the number plate with the hole in the fork and tighten using a Phillips screwdriver.
SX500 Model
Slip the cables through the slit on the top of the number plate. Align the number plate with the holes on the fork and snap on the number plate.
Installing the Front Wheel
Required Tools:
14 mm Wrench and 17 mm Wrench (MX500/MX650 Models) (included)
17 mm Wrench and 19 mm Wrench (SX500 Model) (included)
Failing to properly adjust and tighten the nuts and bolts that affix the fork can cause you to lose control and fall.
MX500/MX650 Models
SX500 Model
Inflating the Tires
Tires are inflated when shipped, but they invariably may lose some pressure between the point of manufacturing and your purchase. Always inflate tires to the correct PSI before first time use. Lower air pressure can result in a shorter ride time. Periodically check tires. Reinflate when needed.
Do not use the electric motor bike for the first time until you have inflated the tires to the correct PSI. Failure to do so may damage your electric motor bike and void your warranty.
Do not overinflate, as this could damage tire or wheel.
Note: The pressurized air supplies found at gasoline stations are designed to inflate high-volume automobile tires. If you decide to use such an air supply to inflate your motor bike tires, first make sure the pressure gauge is working, then use very short bursts to inflate to the correct PSI. If you inadvertently overinflate the tire, release the excess pressure immediately.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Your electric motor bike may not have a fully charged battery; therefore you must charge the battery prior to use.
Charger (Note: Charger design may vary from one shown)
Use ONLY with the recommended charger. Batteries are only to be charged under adult supervision. The charger is not a toy. Always disconnect the charger before wiping down and/ or cleaning the motor bike with a damp cloth.
The charger supplied with the motor bike should be regularly examined for damage to the cord, plug, enclosure and other parts. In the event of such damage, the electric motor bike must not be charged until it has been repaired or replaced.
Chargers have built-in overcharge protection to prevent battery from being overcharged.
Note: If the charger gets warm during regular use, this is a normal response and is no cause for concern. If your charger does not get warm during use, it does not mean that it is not working properly.
Wall outlet - Green (stand by) Wall outlet and unit - Red (charging) Wall outlet and unit - Green (charged)
Note: Continue charging unit even if light turns green prior to 12 hours.
Failure to recharge the battery at least once a month may result in a battery that will no longer accept a charge.
Turn power switch "OFF" before beginning repair or maintenance:
The brakes are capable of causing the electric motor bike to skid the tire throwing an unsuspecting rider. Practice in an open area free from obstacles until you are familiar with the brake function. Avoid skidding to a stop as this can cause you to lose control or damage the tires.
Adjusting the Brakes
Required Tool: 5 mm Allen Wrench (included) The brake lever is fitted with a cable adjuster to compensate for cable stretch and/or to fine tune the lever movement to brake engagement.
Testing the Brakes.
To use the brakes, squeeze the brake levers to increase the pressure on the brakes. The brake levers are fitted with a cable adjuster to compensate for cable stretch and/ or to fine-tune the lever movement to brake engagement. If brakes are not engaging properly, follow instructions for adjusting the brakes.
Note: The brake levers contain safety switches to cut power to the motor when the brakes are applied. In an emergency, applying the brakes will always stop the product from moving. Do not disable or replace these brake levers with anything other than genuine Razor replacement parts.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Replacing the Fuses
MX500/MX650
Required Tools: 4 mm Allen Wrench, 5 mm Allen Wrench, 10 mm Wrench, and Phillips Screwdriver (included)
SX500
Required Tools: 5 mm Allen Wrench and 4 mm Allen Wrench (included)
To prevent shock, please follow the instructions accordingly and do not skip any steps.
Need Help? Visit our for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Replacing the Chain and Tire
Required Tools: Phillips Screwdriver and Two (2) 19 mm Wrenches (included)
Note: the arrangement of the hardware sequence:
Right Side (Throttle)
16-1 Nut
16-2 Washer Frame
16-3 Spacer
Left Side (Brake)
16-1 Nut
16-2 Washer Frame
16-3 Spacer
Need Help? Visit our for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Spoke Tension
Required Tool: Spoke tightener (included)
Regularly check the spoke tension and retighten the spokes whenever loose. If you have any doubt, ask an experienced motorcycle or bicycle mechanic to inspect your spokes to determine if the spokes need tightening or adjusting.
Chain and Sprocket
Proper chain alignment must be maintained. The wheel must not be skewed. If the chain is noisy or running rough, check the lubrication, tension and alignment of the sprockets, in that order.
To avoid a pinch or injury, keep fingers away from moving sprockets and chain.
Charger
The charger supplied with the electric motor bike should be regularly examined for damage to the cord, plug, enclosure and other parts, and in the event of such damage, the product must not be charged until it has been repaired or replaced.
Use ONLY with the recommended charger.
If a battery leak develops, avoid contact with the leaking acid and place the damaged battery in a plastic bag. Refer to the disposal instructions at left. If acid comes into contact with skin or eyes, flush with cool water for at least 15 minutes and contact a physician.
Wheels
Wheels and drive system are subject to normal wear and tear. It is the responsibility of the user to periodically inspect wheels for excess wear and adjust and replace drive train components as required.
Battery posts, terminals and related accessories contain lead and lead compounds. Wash your hands after handling.
Replacement Parts
The most frequently requested replacement parts are available for purchase at some Razor retail partners. For the complete selection of replacement parts visit.
Authorized Service Centers
For a list of authorized Razor service centers:
*Product(s) should be turned OFF and fully charged prior to doing any troubleshooting.
NOTE: All troubleshooting steps should be performed by an adult only.
Problem | Possible Cause | Solution |
Does not work | Battery not fully charged | Charge unit for a full 12 hours. |
Loose connection(s) | Check for loose connections/wires. Check power to wall outlet and/or try a different outlet. | |
No longer works | Burned-out fuse | The fuse will burn out and automatically shut off the power if the motor is overloaded. An excessive overload, such as too heavy a rider or too steep a hill, could cause the motor to overheat. Replace the fuse(s) with a new one of equal amperage. Correct the conditions that caused the fuse to burn out and avoid repeatedly burning out fuse. |
Motor or electrical switch damage | Contact your local Razor authorized service center for diagnosis and repair. | |
Loose connection(s) | Check for loose connections/wires. Check power to wall outlet and/or try a different outlet. | |
Charger not working | Check lights on charger: Plugged into wall - Green Plugged into wall & unit - Red (charging) Plugged into wall & unit - Green (charging complete) No lights/Blinking lights - Replace Charger Secure unit, turn power ON with no weight on the unit, carefully lift up back end and apply the throttle to engage the motor. If motor engages - replace battery. | |
Battery will not hold a charge | If motor does not engage, but makes a clicking sound - Replace Battery. If motor does not engage, no clicking sound - Replace Control Module. | |
Short run time/runs slow | Rider weight | Do not exceed the weight limit of 175 lb (79 kg) for SX500/ MX500 and 220 lb (100 kg) for MX650. |
Battery not fully charged | Charge unit for a full 12 hours. | |
Old/damaged battery | Check all connectors. Make sure the charger connector is tightly plugged into the charging port, and that the charger is plugged into the wall. Secure unit, turn power ON with no weight on the unit, carefully lift up back end and apply the throttle to engage the motor. If motor engages - replace battery. Charge battery periodically when not in use. | |
Improper battery maintenance | Do not store unit in freezing or below freezing temperatures. Freezing will permanently damage the battery and greatly reduce ride time. Refer to "Charging the Battery". | |
Tires are not properly inflated | Tires will lose some pressure over time. Verify correct tire pressure. | |
Brakes are not adjusted properly | Refer to "Adjusting the Brakes". | |
Runs intermittently | Loose connection(s) Motor or electrical switch damage | Check for loose connections/wires. Contact your local Razor authorized service center for diagnosis and repair. |
Electric motor bike does not stop when applying the brakes | Brakes are not adjusted properly | Refer to "Adjusting the Brakes" |
Electric motor bike makes loud noises or grinding sounds | Chain is too dry | Apply a lubricant, such as 3 in 1™ or Tri-Flow™ to the chain. |
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area, visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Keep your electric motor bike running for years with genuine Razor parts. Visit our website for more information on spare part availability. (Illustrations may not reflect exact appearance of actual product. Specifications subject to change without notice.)
Riding an electric motor bike does present potential risks and caution is required. Like any riding product, an electric motor bike has inherent hazards associated with its use (for example, falling off or riding it into a hazardous situation). Like any riding product, electric motor bikes can and are intended to move and it is therefore, of course, possible to lose control or otherwise get into dangerous situations. Both children, and adults responsible for supervising them, must recognize that if such things occur, a rider can be seriously injured or die even when using safety equipment and other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.
PARENTAL AND ADULT RESPONSIBILITY AND SUPERVISION NECESSARY: This manual contains important safety information. It is your responsibility to review this information and make sure that all riders understand all warnings, cautions, instructions and safety topics, and assure that young riders are able to safely and responsibly use these products. Razor recommends that you periodically review and reinforce the information in this manual with younger riders, and that you inspect and maintain your children's product to ensure their safety.
THE SX500/MX500 IS NOT FOR CHILDREN UNDER AGE 14 OR HEAVIER THAN 175 LB (79 KG). THE MX650 IS NOT FOR CHILDREN UNDER AGE 16 OR HEAVIER THAN 220 LB (100 KG). Because products, like electric motor bikes, can and do present potential hazards plainly associated with their use, it is well recognized THE NEED FOR EXERCISE OF PARENTAL RESPONSIBILITY IN SELECTING RIDING PRODUCTS APPROPRIATE TO THE AGE OF A CHILD, OR PARENTAL SUPERVISION IN SITUATIONS IN WHICH CHILDREN OF VARIOUS AGES MAY HAVE ACCESS TO THE SAME RIDING PRODUCTS, IS IMPORTANT.
Not every product is appropriate for every age or size of child, and different age recommendations are found within this category of product which are intended to reflect the nature of the hazards and the expected mental or physical ability, or both, of a rider to cope with the hazards.
Razor recommends that children under the age of 14 not be permitted to use the SX500/MX500 and that children under the age of 16 not be permitted to use the MX650. This recommendation is based not just on age or weight or height – it reflects consideration of expected maturity and skills as well as physical size. The recommended rider age of 14 years or older for SX500/ MX500 and rider age of 16 years or older for MX650 are only estimates and can be affected by the rider's size, weight or skills – not every child 14 years old will be suited to the SX500/MX500 and not every child 16 years old will be suited to the MX650. Certainly, any rider unable to fit comfortably on the SX500/MX500/MX650 should not attempt to ride it, but a parent's decision to allow his or her child to ride these products should be based on the child's maturity, skill, and ability to follow rules. Razor emphasizes that adults are strongly advised not to disregard Razor's recommendations or permit younger children to ride the SX500/MX500/MX650.
DO NOT EXCEED THE WEIGHT LIMIT OF 175 lb (79 kg) for SX500/ MX500 and 220 lb (100 kg) for MX650. Rider weight alone also does not necessarily mean a person's size is appropriate to fit or maintain control of the SX500/MX500/MX650. Keep these products away from small children and remember that these products are intended for use only by persons who are, at a minimum, completely comfortable and competent while operating these products.
Persons with any mental or physical conditions that may make them susceptible to injury, impair their physical dexterity or mental capabilities to recognize, understand, and follow safety instructions and to be able to understand the hazards inherent in a product's use, should not use or be permitted to use products inappropriate for their abilities. Persons with heart conditions, head, back or neck ailments (or prior surgeries to these areas of the body), or pregnant women, should be cautioned not to operate these products.
CHECK AND MAINTAIN MOTOR BIKE CONDITIONS
Before use, check to confirm that any and all chain guards or other covers and guards are in place and in serviceable condition. Check that the brakes are functioning properly, and that tires are inflated properly and have sufficient tread remaining. The motor bike should be maintained and repaired in accordance with the manufacturer's specifications, using only the manufacturer's authorized replacement parts, and should not be modified from the manufacturer's original design and configuration.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Always check and obey any local laws or regulations, which may affect the locations where the electric motor bike may be used. Keep safely away from cars and motor vehicle traffic at all times, and only use where allowed and with caution.
Do not activate the speed control on the hand grip unless you are on the motor bike and in a safe, outdoor environment suitable for riding.
The normal powered top speed of these motor bikes will be approximately 15 mph (24 km/h) for SX500/MX500 and 17 mph (27 km/h) for MX650, which can be affected by conditions, such as rider weight, inclines, tire inflation and battery charge level. Avoid excessive speeds that can be associated with downhill rides.
Maintain a hold on the handlebars at all times. Do not touch the brakes or motor on your motor bike when in use or immediately after riding, as these parts can become very hot.
Ride defensively. Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control. Be careful to avoid pedestrians, skaters, skateboards, scooters, bikes, children or animals who may enter your path, and respect the rights and property of others.
These electric motor bikes are intended for use on flat, dry surfaces, such as pavement or level ground, without loose debris, such as sand, leaves, rocks or gravel. Wet, slick, bumpy, uneven or rough surfaces may impair traction and contribute to possible accidents. Do not ride your motor bike in mud, ice, puddles or water. Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control. Avoid sharp bumps, drainage grates, and sudden surface changes.
Do not attempt or do stunts or tricks on your electric motor bike. These motor bikes are not made to withstand abuse from misuse, such as jumping, curb grinding or any other type of stunts. Racing, stunt riding, or other maneuvers also enhance risk of loss of control, or may cause uncontrolled rider actions or reactions.
Never allow more than one person at a time to ride the motor bike.
Do not ride at night or when visibility is limited.
Never use near steps or swimming pools.
Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels, or drive train chain while the motor is running.
Never use headphones, a cell phone or text when riding.
Never hitch a ride with a vehicle.
Do not ride your motor bike in wet or icy weather and never immerse the motor bike in water, as the electrical and drive components could be damaged by water or create other possibly unsafe conditions. Never risk damaging surfaces, such as carpet or flooring, by use of an electric motor bike indoors.
PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow pads and kneepads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt, long pants, and gloves are recommended. Always wear athletic shoes (lace-up shoes with rubber soles) and keep shoelaces tied and out of the way of the wheels, motor and drive system. Never ride barefooted or in sandals.
USING THE CHARGER
The charger supplied with the electric motor bike should be regularly examined for damage to the cord, plug, enclosure and other parts. In the event of such damage, the motor bike must not be charged until the charger has been repaired or replaced.
Use only with the recommended charger.
Use caution when charging.
The charger is not a toy. Charger should be operated by an adult.
Do not operate charger near flammable materials.
Unplug charger and disconnect from motor bike when not in use.
Always disconnect from the charger prior to wiping down and cleaning your motor bike with damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES RISK OF SERIOUS INJURY. USE WITH APPROPRIATE CAUTION AND SERIOUS ATTENTION TO SAFE OPERATION.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Razor dirt rocket SX500 2022, dirt rocket MX500 2022 Manual
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