Back Bay Audio DUET 50 PRO Manual

How to Power On/Off

• To power on, remove the earbuds from the case or hold the buttons for 1 sec
• To power off, place the earbuds in the case or hold the buttons for 5 sec
• If the case is totally out of battery, the earbuds won't turn off automatically

Pairing for the First Time

1. Remove the protective plastic from the bottom of the earbuds
2. Place the earbuds in the charging case until you see a white light
3. Remove both earbuds from the charging case and they will automatically turn on and connect to eachother
4. Go to the Bluetooth menu on your device and ONLY SELECT "Duet 50 Pro R" (do not select "Pro L")
5. If your phone shows a Bluetooth Pairing Request, press "Pair"

If the earbuds don't connect to eachother, please follow the directions below.

Fixing a Connection Issue

1. Go into your phone's bluetooth settings, find "Duet 50 Pro R" and "Duet 50 Pro L" then click "Forget This Device"
2. Place your earbuds in the charging case
3. Press and hold the buttons on both earbuds for 10 full seconds. This will restore the earbuds to their default settings
4. Remove the earbuds from the case
5. Then you should see "Duet 50 Pro R" as a discoverable device in your phone's Bluetooth menu "Don't select "Duet 50 Pro L"

If you don't see it in your Bluetooth menu, turn your phone's Bluetooth off and on again

Pairing Only One Earbud

Right Earbud

1. Remove only the right earbud from the charging case (or hold the button on the right earbud to turn on)
2. If you have connected before, the earbud should automatically connect
3. If it does not automatically connect, select "Duet 50 Pro R" in your device's Bluetooth menu

Left Earbud

1. Remove only the left earbud from the charging case (or hold the button on the left earbud to turn on)
2. Select "Duet 50 Pro L" in your device's Bluetooth menu to connect

After you have paired the left earbud once, it should automatically connect when you turn on the left earbud again.

Controls

Left Earbud	Right Earbud
Volume Down Double-Press Left Button Previous Song Hold Left Button for 1 Sec Voice Assistant Triple-Press Left Button	Volume Up Double-Press Right Button Next Song Hold Right Button for 1 Sec Bass Mode On/Off Triple-Press Right Button (2 Beeps = Bass Mode On)
Pause/Play Quickly Press Either Button Power On/Off Press and Hold Buttons for 5 Seconds Force Pairing Mode When Earbud is Off, Press and Hold for 6 Seconds

Phone Calls

Answer/End Call
Quickly Press Either Button

Reject Incoming Call
Double-Press Either Button

Positioning

Place the earphone in your ear with the logo facing out. Rotate the earbud until you find a comfortable position

Choose the Right Ear-Tip

GREAT FIT = GREAT BASS

If you are having trouble putting on the tips, go to the site below for help: backbaybrand.com/eartips

Charging a Phone

Plug a USB-C charging cable directly into the charging case
OR
Locate the charging adapter cable in your accesories box. Plug it into the case, and plug your standard USB charging cable into the open port

How to Charge

Charging the Earbuds

• Simply place the earbuds in the charging case
• When the earbuds are charging, a white light will shine on the earbuds
• When the earbuds are fully charged, the light will turn off
• The case will recharge the earbuds 4 full times

Charging the Case

• Use the USB cable included with your earbuds to connect the USB port on the back of the charging case to a power source

Do not use a charger that exceeds 5V 1A. A higher-powered charger may damage the battery

Charging Status

The LED lights on the inside of the case will shine to show the battery status when you plug in the case or place the earbuds in the case

Specifications

• Bluetooth Version: 5.0
• Profiles Supported: APTX, HFP, HSP, AVRCP
• Microphone Features: CVC Noise Cancellation
• Supports Cellphone Voice Assistants
• Wireless Range: 10m
• Battery Capacity:
  • Earphones: 50 mAh
  • Dock: 2600 mAh
• Earphone Playtime: Up to 8 Hours
• Total Playtime with Charging Case: 130 Hours
• Charging Time: About 2 Hours
• Frequency Range: 20 Hz – 20 kHz

Frequently Asked Questions

Q: Music only plays out of one earbud.
A: Follow reset instructions.

Q: How do I get more bass?
A: Put on a larger ear-tip. A bigger tip creates a better seal in your ears and gives you stronger bass.

Q: My earbuds don't automatically turn on when I take them out of the case.
A: Make sure to remove the protective plastic on the bottom of the earbuds.

Any other questions? Please email us!
support@backbaybrand.com

Register for your free warranty at: www.backbaybrand.com/warranty

Documents / Resources

References

• How to Put on New Ear Tips – Back Bay Brand
• Back Bay Warranty Signup – Back Bay Brand

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Back Bay Audio DUET 50 PRO Manual