PION POWER EFAC40FA11 Owner's Manual
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PION POWER EFAC40FA11 Owner's Manual

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EV CHARGER OWNER'S MANUAL

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Summary of Contents for PION POWER EFAC40FA11

  • Page 1 EV CHARGER OWNER'S MANUAL...
  • Page 2 V2.02.230926...
  • Page 3 CONTENT Important Safety Instructions .......... Box Contents ..............Installation Guide ............Charging Your Vehicle ..........Operation of Control ............ Status and troubleshooting ..........Product Specifications ............ 10 Limited Warranty Information ......... 11 Warranty Card .............. 12...
  • Page 4 Warning: The EV Flex-AC LE Charger is not user-serviceable, do not attempt to open, disassemble, repair, service, or modify the product. Please contact the Pion Power Customer Service Department if assistance is needed, refer to page 8 for contact information.

  • Page 5: Box Contents

    BOX CONTENTS Check the box to make sure you have all the components listed below (Picture 1). f any parts are missing, please contact the Pion Power Customer Service Department: 416-898-5606 / support@pionpowertech.com. Picture 1. Inside the boxes you'll find: A.
  • Page 6 INSTALLATION GUIDE For the recommended installation height of the Pion Power EV Charger please refer to Picture 2. Locate the outlet you wish to wall-mount your EV Charger on. The wall-mount bracket should be installed based on the measurements (in millimeters) shown below (Picture 3).
  • Page 7 Picture 4. STEP 3 STEP 4 Depending on the outlet type (N5-15P or Install the charging station/control box (item A) N14-50P), plug the corresponding adapter on the wall-mount bracket (item D), and wrap the cable to your desired length on the charging (item B/C) to the charging station/control handle holster and cable holder (item E).

  • Page 8: Charging Your Vehicle

    Warning We DO NOT recommend using a third-party adapter. Pion Power's 2-year product warranty does not cover any damage caused by improper use or external electric faults. If you have been notified of the above warning notification but still proceed with a third-party adapter, make sure that the charging handle is pulled out before you conduct Step 1.

  • Page 9: Standby Interface

    2. Standby interface. Once the EV Charger is powered on, the OLED display will alternate between "Standby Interface 1" and "Standby Interface 2". Control box temperature Time Delay 0 0 : 0 0 : 0 0 77°F 0 0 : 0 0 : 0 0 77°F Charging current 0.0A/...
  • Page 10 6. Charging Complete. Once charging is complete, the EV Charger will enter “Charging Over” mode. You will see the following interfaces alternate on the OLED display. Charged Time 0 1 : 0 0 : 0 0 0 1 : 0 0 : 0 0 77°F 77°F 0.0kWh...

  • Page 11: Communication Error

    9. Abnormal warning interface 0 0 : 0 0 : 0 0 77°F 0.0A/ OLED display 240V Communication error Undervoltage cannot connect to Alarm status the control box and alarm type...

  • Page 12: Led Light Status

    Power Leakage and Unplug the adapter from the outlet, and then plug it back in. Red light constant Self-Check Failure If the problem persists, please contact Customer Support. Need further assistance? Please contact the Pion Power Customer Service Department: 416-898-5606 / support@pionpower.ca...

  • Page 13: Product Specifications

    PRODUCT SPECIFICATIONS Model EFAC40FA11 EFAC32FA11 EFAC40FA12 EFAC32FA12 Adapter N5-15P N14-50P N5-15P N14-50P N14-50P N14-50P Input Voltage 120V 240V 120V 240V 240V 240V Output Current Max. Output Power 1.4kW 9.6kW 1.4kW 7.6kW 9.6kW 7.6kW Output Voltage 100-250 volt AC single-phase Input Frequency...

  • Page 14: Limited Warranty Information

    EV Flex-AC LE Charger a. Pion Power offers a limited warranty for a period of 2 years to the original purchaser at retail of the Pion Power EV Flex-AC LE Charger . This limited warranty is not transferrable and is only available in the U.S.A. and Canada. Pion Power (corporate name) warrants this product will conform to our published specifications in effect as of the date of shipment and be free from material defects in material and workmanship.

  • Page 15: Warranty Card

    WARRANTY CARD Customer Information Full Name: _______________________________________________________________________________________ Phone/Mobile Number: ____________________________________________________________________________ Return Address: ___________________________________________________________________________________ Email: ___________________________________________________________________________________________ Product Information Model: ___________________________________________________________________________________________ Purchase Date (YYYY/MM/DD): ______________________________________________________________________ Serial Number: ____________________________________________________________________________________ _______________________________________________________________________________________________________________________ To be Completed by Repair Center: Repair Date Repair Center Name FaultDescription & Repair Repair Completion Date Repair Center Stamp...
  • Page 16 PION POWER ONTARIO, CANADA Address: 3761 Victoria Park Ave #9, Scarborough, ON M1W 3S2 898 5606 Phone: +1 (416) 756-9210 / Email: support@pionpower.ca http://www.pionpower.ca...

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