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The grills illustrated in this Owner's Manual may differ from the model you purchased. Featured model: FREESTYLE 425SB
DANGER/WARNING! Advises of a hazard that could result in a fire, explosion, death or serious physical injury.
WARNING/CAUTION! Advises of a hazard that could result in minor physical injury or property damage.
Wear protective gloves.
Wear safety glasses.
Hot surface.
Important information.
Do not smoke while performing a gas leak test. Sparks or flames will cause a fire, explosion, damage to property, serious physical injury, or death.
Never use an open flame to check for gas leaks. Sparks or flames will cause a fire, explosion, damage to property, serious physical injury, or death.
DANGER! Immediately shut off the gas supply and disconnect.
The hook-up and installation of the gas and hose connection must be performed by a licensed gas fitter, and leak tested before operating the grill.
Ensure the hoses do not contact any high temperature surfaces of the grill.
Accessible parts may be very hot. Keep young children away.
Only use a 20 lb. (9.1 kg) propane cylinder constructed and marked in accordance with the Specifications for LP gas Cylinders of the U.S. Department of Transportation (D.O.T.) or the Standard for Cylinders, Spheres and Tubes for Transportation of Dangerous Goods and Commission, CAN/CSA-B339, as applicable.
Only use a gas pressure regulator specified by Napoleon. The regulator must supply a pressure of 11 inches water column (0.39 psi) and have a QCC1 type fitting.
The cylinder connection device must be compatible with the connection for this outdoor appliance.
The propane cylinder must have:
Hook-up and Installation
Do not store a spare gas cylinder below the grill head or side burners.
Never use a gas cylinder that is beyond 80% full.
BE CAREFUL!
The lid of the grill and the entire firebox can become very hot when in use.
Follow all specifications and instructions exactly to prevent fire, explosion, property damage, personal injury, or death.
Disconnect the grill and its individual shutoff valve from the gas supply piping system during any pressure testing in excess of ½ psi (3.5 kPa).
Close the individual shutoff valve to isolate the grill from the gas supply piping system during any pressure testing equal to or less than ½ Psi (3.5 kPa).
Check the hose for evidence of excessive abrasion, melting, cuts or cracks. If the hose is damaged, it must be replaced with an assembly specifically recommended by Napoleon.
Why and When to Leak Test?
A leak test confirms no gas is escaping after you connect the hose to the gas supply.
Each time the tank is refilled and reinstalled, ensure that there are no leaks in the fitting where the regulator connects to the tank.
Leak test this grill before use, annually, and when any gas components are replaced.
If you find a leak
Never use an open flame to check for gas leaks. Sparks or flames will cause a fire, explosion, damage to property, serious physical injury, or death.
Only use the pressure regulator and hose assembly supplied with the grill, or one in conformity with local codes.
Is it the very first time? Perform a Burn-off
Remove warming rack and run the main burners on high for 30 minutes. It is normal for the grill to emit an odor the first time it is lit. This odor is caused by the "burn-off" of internal paints and lubricants used in the manufacturing process and will not occur again.
Do not operate the rear or side burner while performing a Burn-Off.
Main Burner Lighting
Side Burner Lighting (if equipped)
Lighting with a match
Ensure all burner controls are in the OFF position before slowly turning on gas supply valve.
Follow the lighting instructions carefully.
Make sure the lid of the grill is OPEN while igniting.
Do not adjust the cooking grids while the grill is hot, or operating.
This method is often used for searing, or food cooked for only a short time such as hamburgers, steaks, chicken, or vegetables.
Place food on the cooking grids directly over the heat.
Sear meat first to trap-in the juices and flavor.
Lower the grill temperature to finish cooking to your preference.
This method uses lower temperatures and circulates heat around the food cooking it slowly and evenly. Use this method to cook larger cuts of meat, or food prone to flare-ups such as roast, chicken, or turkey.
Turn one or more burners on and place food on the cooking grid where there is no flame, or burner on.
Grilling at a lower temperature and slower cooking time results in more tender meats.
The flame side burner can be used like a stove top to make gravy or soups.
The maximum pot or pan diameter is 10" (25 cm).
Be sure your grill is in a location protected from the wind, or the performance of the side burner will be affected.
GRILLING PRO TIP!
Never grill food directly on the flame side burner. It is designed for use with pots and pans only.
Do not close side burner lid while it is operating or hot.
Do not deep fry food on the side burner. Cooking with oil can be dangerous.
Regularly clean grease out of the entire unit, including the grease tray and the sear plates, to avoid build-up and grease fires.
Do not leave food unattended on any lit burners.
Note: Extreme heat will damage the warming rack. Remove it prior to installing the spit rod.
Always wear gloves when handling components of the grill.
Tips about using the Rotisserie:
How to cook multiple chickens
DID YOU KNOW?
You can remove the cooking grids if they interfere with cooking larger cuts of meat.
Disassemble rotisserie components when finished cooking, wash with warm soapy water, and store indoors.
Use heat resistant grilling gloves when handling the hot rotisserie components.
Disconnect rotisserie plug from the outlet when the grill is not in use.
Refer to this list every time you grill
GRILLING PRO TIP!
OIL AND FAT SUGGESTION!
If not available, select an oil or fat that has a high smoke point. Do not use salted fats like butter or margarine.
This procedure MUST be done prior to first use and repeated every 3-4 uses to keep grids looking new.
NOTE: If rust has formed on the cast iron grids, remove the rust with scouring pad or brass brush and repeat the seasoning process.
First Time Use
Cast Iron Grids
Stainless Steel Grids
Inside of the Grill
Porcelain Enamel
Avoid chipping or scratching the porcelain coat on the sear plates and drip pan, as this might compromise corrosion resistance. Use plastic putty knives or scrappers when cleaning porcelain parts.
Always wear protective gloves and safety glasses when cleaning your grill.
Accumulated grease is a fire hazard.
Cleaning should only be done when the grill is cool to avoid the possibility of burns.
Drip Pan
Every grill head, side burner and drop-in burner have a corresponding drip pan. It is easily accessible through doors or openings.
Cleaning steps:
Control Panel
ONLY use warm soapy water.
Text is printed directly on the control panel and will gradually rub off if abrasive or stainless steel cleaners are used.
Proper cleaning of the control panel will ensure the text remains dark and legible.
Aluminum Castings
Clean with warm soapy water.
Aluminum doesn't rust, but high temperatures and weathering can cause oxidization on the surface of the castings that look like white spots.
See "Maintenance Instructions" for more information on how to prevent oxidized aluminum.
Outside Grill Surface
Ensure all burners are turned off and grill is cool before cleaning. Do not use oven cleaner to clean any part of the grill. Do not put cooking grids or any other parts of the grill in a self-cleaning oven to clean. Clean the grill in an area where cleaning solution won't harm decks, lawns, or patios.
Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the grill components unless cleaned regularly.
Insect Screen and Burner Ports
Spiders and insects are attracted to small enclosed spaces.
Napoleon has equipped the burner with an insect screen on the air shutter. This reduces the likelihood of insects building nests inside the burner, but doesn't eliminate the problem.
A nest or web can cause the burner flame to burn a soft yellow or orange and cause a fire or flashback at the air shutter underneath the control panel.
It is very important the valve/orifice enters the burner tube when reinstalling the burner after cleaning and before lighting your grill, or a fire or explosion could occur.
Avoid unprotected contact with hot surfaces.
Do not use abrasive cleaners or steel wool on any painted, porcelain, or stainless steel parts of your grill because it will scratch the finish.
This grill should be thoroughly inspected and serviced annually by a qualified service person.
Keep the grill away from combustible materials, gasoline, and other flammable vapors and liquids.
This must be done by a qualified gas installer.
Stainless steel oxidizes or stains in the presence of chlorides and sulfides, especially in coastal regions, warm and highly humid areas, and around pools and hot tubs. These stains look like rust, but they can be easily removed or prevented. Wash stainless and chrome surfaces every 3-4 weeks. Clean with warm soapy water.
Burner Maintenance
Damage resulting from by failure to follow these instructions is NOT covered by your grill warranty.
Clearance Ventilation of hot air
SAFETY FIRST!
Never cover more than 75% of any main or side burner cooking surface with any solid metal (e.g. griddles or pans)
Turn off gas at the source and disconnect the unit before servicing.
Maintenance should only be done when the grill is cool to avoid the possibility of burns.
A leak test must be performed annually and when any component of the gas train is replaced, or when the smell of gas is present.
Possible causes | Solution | |
Main Burner | JETFIRETM outlet is dirty or clogged | Clean JETFIRETM outlet with a soft bristle brush. |
Dirty or corroded cross light brackets. | Clean or replace as required. | |
Rear and Side Burners | Dead battery, or installed incorrectly. | Replace with premium heavy- duty battery. |
Loose electrode wire or switch terminal wires. | Check electrode wire is firmly pushed onto the terminal on the back of the igniter. Check the lead wires from the module to the ignition switch (if equipped) are firmly pushed onto their respective terminals. | |
Lifting flames on burner. | Close air shutter according to "Maintenance Instructions" - Combustion Air Adjustment section in this Owner's Manual. This must be done by a qualified gas installer. |
Possible causes | Solution |
Normal humming noise on hot days. | This isn't a defect. It's caused by internal vibrations in the regulator and doesn't affect the performance or safety of the grill. Humming regulators WILL NOT be replaced. |
The cylinder valve was opened too quickly. | Open cylinder valve slowly |
Sear plates installed incorrectly. | Ensure sear plates are installed with holes towards the front, and the slots on the bottom. See Assembly Instructions Guide. |
Improper heating. | Preheat grill with all main burners on high for 10 to 15 minutes. |
Excessive grease and ash build on sear plates and in drip pan. | Clean sear plates and drip pan regularly. Do not line pan with aluminum foil. Refer to "Cleaning Instructions". |
Possible causes | Solution |
Propane – improper lighting procedure | Ensure lighting procedure is followed carefully. All gas valves must be in the OFF position when the tank valve is turned on. Turn tank on slowly to allow pressure to equalize. See Operation – "Lighting Instructions". |
Natural gas – undersized supply line. | Pipe must be sized according to installation code. |
Leaking gasket surrounding the ceramic tile, or a weld failure in the burner housing. | Allow burner to cool and inspect very closely for cracks. Contact your authorized Napoleon dealer to order replacement burner assembly if any cracks are found. |
Both gas propane and natural gas – improper preheating. | Preheat grill with both main burners on high for 10 to 15 minutes. |
Possible spider web or other debris. | Thoroughly clean nest or webs out of your burner orifice by removing it and following instructions in this manual. See "Leak Test". |
Improper air shutter adjustment. | Open or close air shutter slightly according to this manual. See "Maintenance Instructions". This must be done by a qualified gas installer. |
Lack of gas | Check gas level in propane cylinder. |
Supply hose is pinched. | Reposition supply hose as necessary. |
Propane regulator in low flow state. | Turn the burners off and close the tank valve, wait 5 minutes before fully re-opening the valve, allow a few seconds for the pressure to equalize before following the Lighting Instructions to start the grill. Ensure igniting procedure is followed carefully every time you cook. All gas valves must be OFF when the tank valve is turned on. Always open the tank valve slowly. |
Possible causes | Solution |
Grease build-up on inside surfaces. | This is not a defect. The finish on the lid and hood is porcelain or stainless steel and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards, that flake off. Regular cleaning will prevent this. See "Cleaning instructions". |
Remove all packaging material, promotional labels and cards from the grill before use.
USE OUTDOORS IN A WELL-VENTILATED SPACE.
DO NOT OPERATE IN A BUILDING, GARAGE, OR ANY OTHER ENCLOSED AREA.
IF YOU SMELL GAS:
Do not try to light this appliance without reading the "LIGHTING" instructions section of this manual.
Do not store or use gasoline, or other flammable liquids or vapors in the vicinity of this or any other appliance.
An L.P. (propane) cylinder not connected for use must not be stored in the vicinity of this or any other appliance.
If the information in these instructions is not followed exactly, a fire or explosion may result and cause property damage, personal injury, or death.
Alert adults and children about the hazard of hot surface temperatures. Supervise young children near the grill.
General Information.
This grill should be installed in conformity with local codes. In absence of local codes, install to the current Natural Gas and Propane Installation Code CSA B149.1 in Canada, or the National Fuel Gas Code ANSI Z223.1/NFPA 54 in the United States.
If a rotisserie motor is used, it must be electrically grounded in accordance with local codes. In absence of local codes, follow the current Canadian Electrical Code CSA C22.1 in Canada, or the National Electrical Code ANSI/NFPA 70 in the United States.
Installation & Assembly
Assemble this grill exactly as instructed in the Assembly Guide. If the grill was assembled in-store, review the assembly instructions to ensure it is done correctly.
Not to be installed in or on recreational vehicles and/or boats.
Perform the required Leak Test before operating the grill.
Do not modify this grill under any circumstances.
Do not use a cylinder that is not equipped with a QCC1 type connection.
Only use the pressure regulator and hose assembly supplied with this grill or replacement parts specifically recommended by Napoleon.
Operation
Read this entire Owner's Manual before operating this grill. Leak Test this grill before each use, annually and when any gas components are replaced.
Follow the lighting instructions carefully.
Storage & Disuse
Turn off gas at the propane cylinder or natural gas supply valve.
Disconnect the hose between the propane cylinder and grill.
Remove the propane cylinder and store outdoors in a well-ventilated space away from children.
DO NOT store propane cylinders in a building, garage, shed, or any other enclosed space.
Disconnect the natural gas hook-up from the supply when storing the grill indoors.
California Proposition 65
This product can expose you to chemicals including soot, which are known to the State of California to cause cancer, and chemicals including carbon monoxide, which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
WE WANT TO HELP!
Napoleon is here to ensure your grilling experience is memorable. Contact us if you require additional help.
REGISTER YOUR GRILL!
Register your grill! Go to Napoleon.com or your Assembly Guide for replacement parts instructions.
PHONE: 1-866-820-8686
EMAIL: grills@napoleon.com
ONLINE: www.napoleon.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Napoleon F365, F425, F425DPGT - FREESTYLE Series Grills Manual
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