SeIf-Repair ....................3 Machine Disassembly and Replacement ............4 Pre-disassembly Instructions ............... 5 Disassembly Process ................. 5 Removing the Lower case ................8 Removing the Battery ................10 Removing the SSD .................. 13 Removing the WLAN module ..............15 Removing the FAN .................. 17 Removing the Thermal module ..............
NOTE: Do not attempt to replace other components than those listed above NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. Figure 3-1.
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Table 3-1. Main Screw List Screw Quantity Location battery 2;Fan 2 ; MB to cover M2.0mm*L4.0mm_D4.0mm_T0.7mm_Black 2,UB to cover 1 WLAN to MB 1,SSD to Cover M2.0mm*L2.0mm_D5.0mm_T0.6mm_ Black 1, thermal to Cover 3,LCD long M2.0mm*L2.5mm_D4.5mm_T0.5mm_ Silver BKT to Cover 2 M2.5mm*L2.3mm_D7.5mm_T0.6mm_ Black LCD hinge BKT to A cover 6 M2.0mm*L2.3mm_D7.5mm_T0.6mm_ Black...
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Main Unit Disassembly Flowchart Lowercase Battery Speaker SSD-1 Uppercase SSD-2 Touchpad module WLAN module Camera module Thermal module LTE/WIFI antenna Fingerprint module USB board Figure 3-2. Main Unit Disassembly Flowchart...
Removing the Lower case 1. Place the notebook on flat while lower case should be upwards. Use TORX screwdriver to remove 10 screws of lower case. Figure 3-3. Lower case Table 3-2. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm M2.5mm*L5.5mm_D4.5mm_T0.8mm Remove...
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1. Open the buckle with a pick as showed figure3-4, then remove the lower case from the bottom side as shown in picture. Figure 3-4. Lower case Figure 3-5. Lower case...
Removing the WLAN module Disconnect the WLAN cable connectors on the WLAN module. Please notice the color and position. Figure 3-13. WLAN module Remove 1 screw on the WLAN module. Figure 3-14. WLAN module Table 3-5. WLAN Screw Step Screw Quantity Screw Type Torque/kgfcm...
Removing the FAN 1. Disconnect the fan connector from the MB. Figure 3-16. FAN 2. Remove 2 screws on the FAN. Figure 3-17. FAN Table 3-6. FAN Screw...
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Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T Remove FAN 2.0+/-0.2 kg/cm 0.7mm_Black 3. Remove the fan from the C cover. Figure 3-18. FA...
Removing the Thermal module 1. Remove 3 screws on the thermal module. Figure 3-19. Thermal module Thermal module Screw Table 3-7. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D4.5mm_T0.5mm_ Remove thermal 2+/-0.2 kg/cm Silver module 2. Lift up the thermal module with both hands from the uppercase. Figure 3-20.
Removing the Speaker 1. Disconnect the right speaker connector from the UB. Figure 3-21. speaker 2. Pull up the right speaker Figure 3-22. speaker 3. Remove the Acetate...
Removing the USB board 1. Disconnect the IO FPC connector on the MB and UB, then remove the IO FPC. Figure 3-28. USB board 2. Remove 1 screws on the USB board then remove the UB. Figure 3-29. USB board USB board screw Table 3-9.
Removing the RTC 1. Remove the acetate cloth from the RTC connector; Disconnect the RTC connector on the MB, then remove the RTC. Figure 3-30. RTC Battery...
Removing the MB Remove the olden Mylar from the KB FFC connector; Figure 3-31. MB keyboard), Disconnect the KB FFC, KB backlight FFC(backlit TP FFC, from the MB. Figure 3-32. MB...
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DC IN cable Disconnect the from the MB. Figure 3-32. MB Remove 6 screws from the sys hinge,then open the sys hinge Figure 3-32. MB Remove 2 screws from the MB Figure 3-33. MB...
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Table 3-10. MB Screw Step Screw Quantity Screw Torque/kgfcm Type M2.0mm*L4.0mm_D4.0mm_T0.7mm_Black Remove the 2.0+/-0.2 kg/cm Remove the M2.5mm*L5.5mm_D4.5mm_T0.8mm_ Black 3.0+/-0.2 kg/cm sys hinge Figure 3-35. MB...
Removing the Touchpad module Disconnect the TP-FFC、 FP-FFC(TP-model with fingerprint ) and sponge from the TP-Model. Figure 3-40. Touchpad Remove 3 screws from the upper case. Figure 3-42. Touchpad module Table 3-16. Touchpad screw...
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Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.3mm_D7.5mm_T0. Remove Touchpad 2.0 +/-0.2 kg/cm 6mm_ Black module Remove the touchpad module from the upper case. Figure 3-43. Touchpad module...
Removing the LCD Open the bezel from the left or right inner side as below, then remove the bezel from the LCD cover.Open the LCD ASSY with a spudger. Figure 3-44. LCD bezel...
Removing the Hinge Remove 8 screws from the upper case. Figure 3-54. Hinge Table 3-17. Hinge screw Step Screw Quantity Screw Type Torque/kgfcm M2.5mm*L5.5mm_D4.5mm_T0. Replace 3.0±0.2kgf/cm Hinge 8mm_ Black M2.0mm*L2.5mm_D4.5mm_T0. Replace 2.0±0.2kgf/cm Hinge 5mm_ Silver Pull the easy-pull-glue out of the LCD cover. NOTE: During the pulling, it is necessary to apply even force and smoothness, and the force is not too strong until the glue is pulled away from the LCD cover.
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Figure 3-45. LCD Flip the LCD panel from the top. Do not to pick up the LCD panel directly from the LCD cover. Figure 3-46. LCD panel...
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Disconnect the camera connectors. Figure 3-50. CAM Remove LCD- CAM -cable Figure 3-51. LCD cable Peel off the conductive cloth on the LCD gently.
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MIPI-Version Figure 3-47. LCD panel Open the latch then remove the LCD panel. Figure 3-48. LCD panel...
Removing the WIFI antenna 1. Pull up the left and right antenna via copper foils. Use plastic tool to pry the WIFI antenna. Remove WIFI antenna. Figure 3-24. WIFI antenna...
Assemble the WIFI antenna Assemble the WIFI-AUX/Main antenna to the uppercase. As shown in the figure, arrange the cable to the hooks. Figure 3-56. WIFI antenna...
Assemble the LCD Assemble the camera connectors. Figure 3-50. CAM Assemble LCD- CAM -cable Figure 3-51. LCD cable Take two easy-pull glues and assemble them according to the LCD cover mark line.
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Figure 3-58. LCD panel Take four Mylar to the LCD cover Figure 3-58. LCD panel Paste the conductive cloth on the LCD.
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Figure 3-58. LCD panel Peel off the easy-pull-glue film, paste the LCD panel to LCD cover. NOTE: After assembling the LCD panel, please press the LCD panel more than 15 seconds. Figure 3-59. LCD panel...
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Assemble the Hinge Assemble 8 screws to the upper case. Figure 3-55. Hinge Table 3-18. Hinge screw Step Screw Quantity Screw Type Torque/kgfcm M2.5mm*L5.5mm_D4.5mm_T0. Replace 3.0±0.2kgf/cm Hinge 8mm_ Black M2.0mm*L2.5mm_D4.5mm_T0. Replace 2.0±0.2kgf/cm Hinge 5mm_ Silver 2.Assemble the LCD bezel to the LCD cover.
Assemble the Touchpad module Assemble the touch pad module to the upper case. Figure 3-61. Touch pad module Assemble 3 screws to the upper case Figure 3-62. Touch pad module Table 3-17. Touchpad Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.3mm_D7.5mm_T0.6m Assemble 2.0+/-0.2 kg/cm...
Assemble the MB Assemble the MB to the upper case from right side .Note that all cables cannot be under the MB. Figure 3-58. MB Assemble 2 screws to the MB Figure 3-60. MB Table 3-20. MB screw Step Screw Quantity Screw Torque/kgfcm...
Assemble the WLAN module Assemble the WLAN module. Figure 3-79. WLAN module Assemble 1 screw on the WLAN module. Figure 3-80. WLAN module Table 3-24. WLAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.0mm_D5.0mm_T0.6mm_ Remove 2.0+/-0.2 kg/cm Black WLAN keyboard), 3.
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Figure 3-32. MB the olden Mylar on the KB FFC connector; 4. Assemble Figure 3-31. MB the olden Mylar on EDP conn. 5. Assemble P/DC IN cable on the Assemble the ED MB,...
Assemble the USB board 1. Assemble 1 screws on the USB board. Figure 3-64. USB board USB board Table 3-21. screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T Assemble 2+/-0.2 kg/cm 0.7mm_Black USB board 2. Connect the IO FFC connector on the MB and UB. Figure 3-64.
Assemble the Thermal module 1. Assemble the thermal module with both hands from the uppercase. Figure 3-75. Thermal module 2. Assemble 3 screws on the thermal module. Figure 3-76. Thermal module Thermal module Screw Table 3-23. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove thermal...
Assemble the FAN 1. Assemble the fan. NOTE: The new fan needs to be affixed to the FAN SINGLE-SIDED CONDUCTIVE CLOTH. FAN SINGLE-SIDED CONDUCTIVE CLOTH Figure 3-77. FAN 2. Assemble 2 screws on the FAN Figure 3-78. FAN...
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Table 3-23. Screw Quantity Screw Type Torque/kgfcm FAN Screw Step M2.0mm*L4.0mm_D4.0mm_T Replace FAN 2.0+/-0.2 kg/cm 0.7mm_Black 3. Connect the fan connector to the MB Figure 3-78. FAN 4. Connect the WLAN cable connectors on the WLAN module. Figure 3-78. WLAN cable...
Assemble the Battery Assemble the battery to the MB as shown in picture. Figure 3-85. Battery Assemble the acetate cloth to the battery Figure 3-86. Battery Assemble two screws on the uppercase. Figure 3-87. Battery Table 3-26. Battery Screw...
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Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T0.7mm_Black Replace 2.0+/-0.2 kg/cm battery Connect the battery cable from the MB as shown in picture. Figure 3-88. Battery...
Assemble the Lower case 1. Use TORX screwdriver to assemble 10 screws to the lowercase. Figure 3-89. Lower case Table 3-27. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L5.5mm_D4.0mm_T0.8mm Remove 3.0±0.2kgf_cm _ Black Lower case...
Troubleshooting Introduction This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.. Introduction tips This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems.
Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in the alphabetical order together with the recommended course of action. Table 1-1. Error Messages Error Messages Error Messages Corrective Action CMOS battery bad...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
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HQ20 KS.0H Camera CHICONY HD Camera C7FMH12 GC1009 RTS5855 2089 D06.0 1L3B059G1(BG) SPG18P4HM4H-1 TNR 6200 HQ20 KS.0H Camera Tech-Front HD Camera YHVC-1 OV9734 2089 D0Q.0 SPCA2112N 1L3B059F1(BG) SPG18P4HM4H-1 TNR 6100 Camera Module HQ20 KS.FH Camera CHICONY FHD FF CKFKF31-1 OV2740 SPCA2093N 2085 D06.0 1L4C066F2 (w/BG) ZTS6735 USB 3.2T TNR...
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UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EK KN8.0 80KS Black Arabic Acer legend White BL, indicator LED, Z400 Power ICONNK.I1313.1VL;NK.I1317.09N;NK.I131S.0FD UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 Keyboard QV03P_A10BWL QV05P Internal 13 Standard 6B.KE...
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UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EK KN8.0 80KS Black Persian Acer legend White BL, indicator LED, ZC00 Power ICONNK.I1313.1VS;NK.I1317.09U;NK.I131S.0GH UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 Keyboard QV03P_A10BWL QV05P Internal 13 Standard 6B.KE...
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UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EK KN8.0 81KS Black French Acer legend White BL, indicator LED, ZM00 Power ICONNK.I1313.1W4;NK.I1317.0A6;NK.I131S.0GT UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EK KN8.0...
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UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EK KN8.0 81KS Black Turkish Acer legend White BL, indicator LED, ZZ00 Power ICONNK.I1313.1WF;NK.I1317.0AH;NK.I131S.0H4 UPPER CASE ASSY FOR BL_SILVER_SHORT BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EL KN8.0...
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UPPER CASE ASSY FOR BL_SILVER_LONG BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EL KN8.0 80KS Black Persian Acer legend White BL, indicator LED, 0B00 Power ICONNK.I1313.1VS;NK.I1317.09U;NK.I131S.0GH UPPER CASE ASSY FOR BL_SILVER_LONG BATTERY HQ31 Keyboard QV03P_A10BWL QV05P Internal 13 Standard 6B.KE...
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UPPER CASE ASSY FOR BL_SILVER_LONG BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EL KN8.0 81KS Black German Acer legend White BL, indicator LED, 0M00 Power ICONNK.I1313.1W5;NK.I1317.0A7;NK.I131S.0GU UPPER CASE ASSY FOR BL_SILVER_LONG BATTERY HQ31 Keyboard QV03P_A10BWL QV05P Internal 13 Standard 6B.KE...
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81KS Black UK Acer legend White BL, indicator LED, 0Z00 Power ICONNK.I1313.1WG;NK.I1317.0AJ;NK.I131S.0H5 UPPER CASE ASSY FOR BL_SILVER_LONG BATTERY HQ31 6B.KE Keyboard QV03P_A10BWL QV05P Internal 13 Standard 60EL KN8.0 84KS Black Japanese Acer legend White BL, indicator LED, 1000 Power ICONNK.I1313.1WH;;...
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Power IconNK.I1313.1WV;NK.I1317.0AX;NK.I131S.0FR UPPER CASE ASSY FOR NBL_SILVER_SHORT BATTERY HQ31 Keyboard QV03T_A10B QV05P Internal 13 Standard 80KS 6B.KD 60EL Black US International w/ Canadian French acer legend, DN8.0 2B00 texture, Power IconNK.I1313.1WU;NK.I1317.0AW;NK.I131S.0FQ UPPER CASE ASSY FOR NBL_SILVER_SHORT BATTERY HQ31 6B.KD Keyboard QV03T_A10B QV05P Internal 13 Standard 81KS 60EL DN8.0...
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UPPER CASE ASSY FOR NBL_SILVER_LONG BATTERY HQ31 6B.KD Keyboard QV03T_A10B QV05P Internal 13 Standard 80KS 60EL DN8.0 Black US International acer legend, texture, Power 3300 IconNK.I1313.1WS;NK.I1317.0AU;NK.I131S.0FN UPPER CASE ASSY FOR NBL_SILVER_LONG BATTERY HQ31 6B.KD Keyboard QV03T_A10B QV05P Internal 13 Standard 80KS 60EL DN8.0...
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UPPER CASE ASSY FOR NBL_SILVER_LONG BATTERY HQ31 6B.KD Keyboard QV03T_A10B QV05P Internal 13 Standard 80KS 60EL DN8.0 Black US International w/ Hebrew acer legend, texture, 3A00 Power IconNK.I1313.1WT;NK.I1317.0AV;NK.I131S.0FP UPPER CASE ASSY FOR NBL_SILVER_LONG BATTERY HQ31 6B.KD Keyboard QV03T_A10B QV05P Internal 13 Standard 80KS 60EL DN8.0...
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UPPER CASE ASSY FOR NBL_SILVER_LONG BATTERY 6B.KD HQ31 Keyboard QV03T_A10B QV05P Internal 13 Standard 81KS DN8.0 60EL Black CZ/SK acer legend, texture, Power 3J007 IconNK.I1313.1WZ;NK.I1317.0B1;NK.I131S.0FV UPPER CASE ASSY FOR NBL_SILVER_LONG BATTERY HQ31 6B.KD Keyboard QV03T_A10B QV05P Internal 13 Standard 81KS 60EL DN8.0...
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Keyboard QV03T_A10B QV05P Internal 13 Standard 81KS DN8.0 60EL Black Sweden acer legend, texture, Power 3X00 IconNK.I1313.1XB;NK.I1317.0BD;NK.I131S.0G7 UPPER CASE ASSY FOR NBL_SILVER_LONG BATTERY HQ31 6B.KD Keyboard QV03T_A10B QV05P Internal 13 Standard 81KS 60EL DN8.0 Black Swiss/G acer legend, texture, Power 3Y00 IconNK.I1313.1XC;NK.I1317.0BE;NK.I131S.0G8...
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers Run Windows Update in order to get the latest drivers from Acer ⚫...
NOTE In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service.
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