iVANKY FusionDock Pro 1 - Docking Station Manual

Basic Information

Introduction

The FusionDock Pro 1 is a device that can connect all electronic devices to a computer by using USB-C cable interfaces. Once connected to the docking station, you can access all peripheral devices (like mouse, keyboard, stereo speakers, external hard drive, and large-screen monitor) without having to plug each one into the computer individually.

Hardware Requirements

Apple MacBook Pro (15 inches, 2016 and later models)
Apple MacBook Pro (16 inches, 2016 and later models)
Apple MacBook Air (13 inches, 2018 and later models)

Operating System Requirements

macOS 11.5 or later
Windows 8, 10 or later

Notes

• Before use, please read the docking station user manual to fully understand the product's usage.
• Avoid using the docking station in extremely hot or cold environments; the safe operating temperature range is between 0°C-40°C (32°F – 104°F).
• Avoid using the docking station in a humid environment, as moisture can condense and accumulate inside the device, causing damage to electronic components.
  The safe humidity range for use is between 15%-85%.
• Only the built-in power adapter of the docking station can supply power to it; excessive or insufficient power can lead to unstable performance or device failure.
• If your docking station gets wet with the power off, do not attempt to start it. Regardless of any issues, do not attempt self-repair or opening the device, as this may cause personal injury or device damage. If you encounter any problems, please contact iVANKY technical support.

Package Contents

Product Port Description

Using the Docking Station

DisplayLink Driver Installation

Before connecting to the docking station, it is recommended to install the DisplayLink driver, the installation steps are as follows:

1. Visit www.synaptics.com and click on "DOWNLOADS" in the upper right corner. Or you can also scan the QR code on the right.

2. Download the driver and follow the instructions for installation.

* If the driver is not installed, only HDMI 1 supports 4K@60Hz, while HDMI 2 & 3 ports will not work.
If the installation is not successful, you can visit support.displaylink.com or consult our support team.

Steps to Connect and Use the Docking Station

1. Connect the AC cable of the adapter to the AC input of the adapter and connect the DC output of the adapter to the power input of the Dock.
   
2. Plug the AC plug of the adapter into the power outlet, and the power light will turn on.
   
3. Connect the USB-C cable to your MacBook.
   
4. Connect the monitor to the corresponding interface on the dock to start the multi-screen extension experience.
   

PS: To turn off the docking station, simply press the front power button of the docking station or unplug the AC power cord from the power outlet.

Identifying Port and Features

USB-C Upstream Port

Connect your laptop to the dock's USB-C upstream port by using the provided cable, and simultaneously provide a maximum of 100W charging power for your laptop.

USB-C (5Gbps)

The docking station is equipped with two USB-C interfaces (2 * 5Gbps).
These two interfaces support only data transfer and power charging, and can respectively provide up to 20W and 7.5W of power.
NO VIDEO TRANSMISSION FUNCTION.

USB-A (5Gbps & 480Mbps)

The docking station has USB-A ports of two USB 3.0 interfaces (5Gbps) and two USB 2.0 interfaces (480Mbps).

SD/TF Card Slot

The front UHS-I (SD3.0) SD/TF card slot has a transmission speed of up to 104MB/s and supports the simultaneous use of dual card slots. This slot is also compatible with SDXC, SDHC, and standard SD/TF cards. Please make sure the direction is correct when inserting the SD/TF card (the correct direction is marked in the picture).

Audio Interface

Equipped with a 3.5mm audio interface, you can connect headphones, speakers, and other audio devices.

Video Interface

HDMI

All three HDMI ports support up to 4K@60Hz and can be converted into VGA and DVI output using an appropriate adapter or cable.

Connecting Monitors (After Installing the Driver)

* 15-inch MacBook Pro (2017 or later) and 16-inch MacBook Pro (2019 or later) are compatible with DP 1.4 video protocol. To find out more about your own laptop's video protocol, you need to consult the manufacturer's customer service team.

Product Specifications

Product Size
Length: 73 inches (185mm)
Width: 31 inches (79mm)
Height: 9 inches (24mm)

Electrical Parameters

Recommended Accessories for the Docking Station

• iVANKY 4K HDMI Cable
• iVANKY HDMI to VGA Cable/Adapter
• iVANKY USB-C to HDMI Cable/Adapter
• iVANKY USB-C to DP Cable/Adapter

Available for purchase on the iVANKY official website or Amazon.

Troubleshooting

No Video Output from HDMI 2 and HDMI 3 When Three Monitors Are Displayed Simultaneously

• HDMI 1 is plug-and-play, while HDMI 2 & 3 rely on drivers. You need to download and install the DisplayLink driver to overcome the single-stream limit of M1/M2 MacBooks.
• Ensure your computer system is Big Sur 11 or later.
• Please make sure your laptop's USB C port supports video output and use standard cables (HDMI to HDMI/DP/VGA cables).
• You can try the following steps: unplug all cables → restart your laptop → connect the USB-C cable to the dock and laptop → connect the power to the PD port → connect other devices to the dock, such as the monitor.

External Display Connected to USB-C Dock Flickers

• Try using a shorter video cable, such as a 3-foot HDMI to HDMI cable.
  Try another monitor.
• Update your operating system to the latest version.
• Try resetting NVRAM. (Instructions on how to reset NVRAM can be found on the Apple website.)

No Video Output or Black Screen on External Monitor When Reconnecting Laptop and Dock

• Confirm that the Dock is correctly connected to the laptop; try disconnecting and reconnecting the laptop and Dock.
• Ensure the monitor is properly turned on; power cycle the monitor.
• Restart the Dock, unplug and reinsert the Dock's power.

USB External Devices Plugged into the Dock Do Not Work

• Ensure the Dock and laptop are correctly connected; try unplugging and reconnecting the laptop and Dock.
• Check for damage to the USB port. Try plugging the USB device into another USB port.
• If you are using a USB mobile hard drive or USB external optical drive, these devices have higher power requirements and are recommended to be connected to the USB-C port.
• If you are using the Apple USB SuperDrive as a USB external optical drive, it cannot be used through the docking station and needs to be connected directly.

USB External Devices Plugged into the Dock Do Not Work

• When connected to a USB port on the Dock, wireless keyboards and mice may lag, disconnect, or not work.
• This may be due to radio frequency interference to wireless devices operating in the 2.4 GHz ISM band. To resolve this issue, you can use a USB extension cable to connect the receiver between the receiver and the Dock instead of plugging the USB wireless receiver directly into the Dock's USB port.

Technical Support

If you encounter any issues while using the Docking Station, please contact iVANKY technical support.

• Email: support@ivanky.com
• Website: https://www.ivanky.com

When contacting iVANKY technical support for technical issues, please provide the following information:

• Your Docking Station serial number
• Computer operating system and version
• Computer manufacturer and model
• Description of the issue and the devices connected to the Dock.