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Rebo systems SMS-830 User Manual

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SMS - 830
User Manual

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Summary of Contents for Rebo systems SMS-830

  • Page 1 SMS - 830 User Manual...

  • Page 2: Table Of Contents

    1 SMS-830 Sign & Label System ........................1 1-1 Package Contains ........................ 1 1-2 Printer Introduction ....................... 2 2 Printer Installation ............................4 2-1 Media Installation ......................... 4 2-2 Printing Mechanism Opening ....................5 2-3 Ribbon Installation ........................ 6 2-4 Label Installation ........................9 2-5 Connection with PC ......................
  • Page 4 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Safety Instructions

    SAFETY INSTRUCTIONS Please read the following instructions carefully: • Keep the equipment away from humidity. • Before you connect the equipment to the power outlet, please check the voltage of the power source. • Make sure the printer is off before plugging the power connector into the power jack. •...

  • Page 6: Sms-830 Sign & Label System

    1 SMS-830 Sign & Label System 1-1 Package Contains Please check that all of the following items are included with your printer. (Package content and Logo style may vary per region) SMS-830 USB cable Quick Start Guide Power Cord(EU) Label Roll Stopper...

  • Page 7: Printer Introduction

    1-2 Printer Introduction Front View Top Cover 之 Touch Screen Power Key Feed Key 之 Cutter module 之 Rear View (Interface might differed per Optional interface) Paper Path Calibration Key Ethernet 之 BT/WiFi (Optional) Parallel (Optional) RS-232 USB 2.0 之 USB HOST Media Damper Power Plug...

  • Page 8: Open Top Cover

    Open Top Cover Ribbon Rewind TPH Pressure Adjust knob Print Frame Hook (Left) Print Line Adjust Knob. (Left) Ribbon Tension Adjust Knob. (Left) TPH Module Print Frame Hook (Right) Hook Print Line Adjust Knob (Right) Ribbon Tension Adjust Knob (Right) TPH Module Paper Ribbon Supply...

  • Page 9: Printer Installation

    2 Printer Installation 2-1 Media Installation Lift up the top cover ➢...

  • Page 10: Printing Mechanism Opening

    2-2 Printing Mechanism Opening Push the Print frame hook on the side to head up the print frame. ➢ Print Frame Hook (Left) Lift up the print frame Push Print Frame Hook Push (Right)

  • Page 11: Ribbon Installation

    2-3 Ribbon Installation (4 inch Ribbon ) Plug a new ribbon roll into the ribbon Shaft ➢ Follow the direction Ribbon Supply New ribbon roll Ribbon Shaft Install the empty ribbon core into ribbon shaft Follow the direction Ribbon Rewind Empty Ribbon Core Ribbon shaft Stick the ribbon with the Ribbon Rewind units and rolling 2~3 cycles.
  • Page 12 (8 inch Ribbon) Follow the direction Ribbon Supply Ribbon shaft New ribbon roll Install the empty ribbon core into ribbon shaft Follow the direction Ribbon Rewind Ribbon shaft Empty Ribbon Core Stick the ribbon with the Ribbon Rewind units and rolling 2~3 cycles Rolling 2~3 cycles...
  • Page 13 Install the Ribbon into the Barcode Printer ➢ Follow the below drawing to install the ribbon in position. Put the Ribbon Rewind Assy into position Rolling to flat surface.

  • Page 14: Label Installation

    2-4 Label Installation Label Roll Assembly ➢ Put the label roll into media spindle and then install the label roll stopper on the both side to make the media roller in position. Label Roll Media Spindle Label roll stopper Label Holder Stand ➢...
  • Page 15 Label Installation ➢ Step 1. Following the arrow mark and No. to put the label roll holder into position. Position Pin Hook Step 2. Following the below arrow mark and direction to put the label roll into position. Step 3. Put the label roll into label roll stand.
  • Page 16 Step 4. Put the label pass through the label guide and then adjust the suitable label width according to. See Through Sensor Label Guide (Left) Label Guide (Right) (左) Reflective Sensor Outside Label Fanfold paper Inside Label Roll Roll Installation Installation Installation...

  • Page 17: Connection With Pc

    2-5 Connection with PC 1. Make sure the SMS-830 is powered off. 2. Put the power cord one side in the printer’s power connector, one side in the wall power socket. 3. Connect the USB data cable between computer (USB-A) and printer (USB-B).

  • Page 18: Driver Installation

    2-6 Driver Installation 1. Contact your IT team and verify you have the proper local user account rights for your Windows user account to make sure you are able to install software and printer drivers. 2. Turn OFF the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to the provided printer’s power adapter.
  • Page 19 Click Install Printer Driver. Read the terms of the license agreement and click Accept.
  • Page 20 Select option: USB Port. Turn ON the printer and connect the USB cable to the printer and computer.
  • Page 21 The wizard will automatically detect the printer. Click Install. The printer is being installed:...
  • Page 22 The Wizard will show a summary of the executed actions. Click Exit to close. It should state that the installation of the printer model was succeeded. You can now use your printer.

  • Page 23: Printer Operation

    3 Printer Operation 3-1 Printer Operation Interface Touch Panel (LCD Display) Feed Key Standby key Make sure the power switch is on, and when press the “Standby key”, the Touch panel (LCD Display) will light up and show “Ready”. When press and hold the “standby key”...

  • Page 24: Lcd Operation Introduction

    3-2 LCD Operation Introduction...
  • Page 28 Label has been printed...

  • Page 29: Lan Setting Operation Instruction

    3-3 LAN Setting Operation Instruction Main Manu...
  • Page 33 LCD Operation When Barcode Printer is Ready, the LCD will display “Ready” And then the printer is ready to print If there is any error occur, there will be Error Message shows on the LCD. You could do the trouble shooting according to or contact with the agent. 您可以根據此錯誤訊息畫面排除錯誤狀態，或與供應商聯繫...

  • Page 34: Label Size Calibration And Self-Test Page

    3-4 Label size calibration and Self-Test Page The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. And the self-test function lets you check whether the printer is functioning normally.
  • Page 35 Auto-Calibration 「Calibration key (C-Button)」 You could press the calibration key while media been replaced or media error to adjust the media size. C- Button Calibration Key Press and hold 1~2 seconds Press and hold the「C-Button」 around 2 seconds, the printer will run the media calibration automatically.

  • Page 36: Error Message

    3-5 Error Message If there is any error occurred during the printing, LCD will display the Error message and also buzzer as warning. Please refer to below for the error status. 。 Display Operation Interface Feed Key Power Standby Key Operation Panel Status...

  • Page 39: Connected With Usb Devices

    3-6 Connected with USB Devices...
  • Page 40 Note...

  • Page 41: Maintenance And Adjustment

    4 Maintenance and Adjustment 4-1 Print Head Replacement Step 1. (No. 1 ) Release the TPH lock. (No. 2) Follow the direction to open the Print frame. (No. 3) Remove the TPH cover screws. Step 2. (No. 1) Follow the direction to roll down the TPH module. (No.

  • Page 42: Print Line Adjustment

    4-2 Print Line Adjustment Lift up the top cover. Use the flat screw driver Print Line Adjustment Screw TPH print line adjustment: To have good print quality in hardness or thicker media, we will suggest to move the print line a little bit forward (paper feeding direction) .

  • Page 43: Ribbon Tension Adjustment

    4-3 Ribbon Tension Adjustment Lift up the top cover Use the flat screw driver Tension Adjust Screw Clockwise : Tighten the tension Counter Clockwise : Loosen the tension Counter Clockwise: Clockwise: Tighten the tension Loosen the tension...

  • Page 44: Print Head Cleaning

    4-4 Print Head Cleaning Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.。 Print Head Cleaning Steps Step 1 Switch off the printer.

  • Page 45: Print Head Pressure Adjustment

    4-5 Print Head Pressure Adjustment When printing on special media (with varying material thickness), the print quality may suffer. You will then need to adjust the print head pressure. Adjustment Steps Step 1 Open the printer cover. Step 2 Remove the ribbon. Step 3 Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print head pressure.

  • Page 46: Ribbon Wrinkle Adjustment

    4-6 Ribbon Wrinkle Adjustment The use of different ribbon materials may cause wrinkling of the ribbon, which in turn affects the print result as illustrated by the examples in (a) and (b). To change the print quality, you can adjust the ribbon shield screws. If your print result looks like the example in (a), you need to turn ribbon shield screw A clockwise.

  • Page 47: Cutter Error Trouble Shooting

    4-7 Cutter Error Trouble Shooting While using the cutter, paper jams may occur. Please follow the below steps to clean the paper jam. A socket head screw for adjusting the cutter is located on the bottom of cutter module, as shown in below illustration.

  • Page 48: Trouble Shooting

    4-8 Trouble Shooting Problem Solution The printer is switched on but the display  Check the power supply.。 does not light up.  Check the software settings (driver settings) or command codes. One or both LEDs light up red and printing is ...

  • Page 49: Appendix - Printer Specification

    Appendix - Printer Specification SMS-830 Print Method Thermal Transfer / Direct Thermal 300 dpi (12 dot/mm) Resolution Print Speed 4 ips (102 mm/s) Print Width 8.64” (219.5mm) Print Length Min. 1” (25.4 mm)** ; Max . 59” ( 1,500 mm)
  • Page 50 ** Minimum print height and maximum print speed specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Rebo Systems is pleased to test non-standard materials for minimum print height, and maximum print speed capability.

  • Page 51: Ethernet(Rj-45)

     RS-232 Default Setting：Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-pin to 9-pin) DB9 Socket DB9 Plug 1________________________1 +5V, max 500mA 2________________________2 3________________________3 4________________________4 5________________________5 6________________________6 7________________________7 8________________________8 9________________________9 Computer Printer ...

  • Page 52: File Manipulation When Using Usb Stick

    SMS-830 User Manual APPENDIX FILE MANIPULATION WHEN USING USB STICK File Manipulation The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the commands “~MCPY” and “MMOV” that sends from GoLabel on a PC via either connection –...