FOREWORD
Dear Customer,
Thank you for selecting your new Kia vehicle.
As a global car manufacturer focused on building high-quality vehicles with excep-
tional value, Kia is dedicated to providing you with a customer service experience that
exceeds your expectations.
This Owner's Manual is valid for all variants of your model, and describes all options,
features, and equipment available, along with the maintenance needs. This manual
may also describe optional equipment not purchased on your vehicle, country specifi-
cations, and functions and features not available in your region. Please always keep
this manual in the vehicle for your and any subsequent owner's reference.
Authorized Kia Dealerships provide factory-trained technicians, utilize recommended
special service tools and supply genuine Kia replacement parts to help you maintain
and service your Kia during your ownership.
All information contained in this Owner's Manual was accurate at the time of publica-
tion. As Kia continues to make improvements to its products, the company reserves
the right to make changes to this manual or any of its vehicles at any time without
notice and without incurring any obligations.
Please drive safely and enjoy your Kia vehicle!
2024 Kia Canada Inc.
All rights reserved. Reproduction by any means, electronic or mechanical, including photocopying, recording,
or by any information storage and retrieval system or translation in whole or part is not permitted without writ-
ten authorization from Kia Canada Inc.
Printed in Korea
Need help?
Do you have a question about the Sportage HEV 2025 and is the answer not in the manual?
Questions and answers
After returning from a month vacation, my 2025 Kia Sportage SX Prestige Hybrid with 3,000 miles is completely dead. It was parked in an insulated garage but shows no signs of battery life in lights, seat adjustment, etc.
A 2025 Kia Sportage SX Prestige Hybrid could be completely dead after being parked for a month due to the following possible causes:
1. 12V Battery Discharge – Extended inactivity can drain the 12V battery, preventing the vehicle from starting.
2. Hybrid Battery Issues – If the high-voltage battery loses charge, it may cause system failures.
3. Electrical Drain – Accessories or systems left on may have slowly drained the battery.
4. Parking Brake Issues – If the parking brake was engaged and frozen due to weather conditions, it could prevent movement.
5. Hybrid System Malfunction – A fault in the hybrid system could prevent startup.
To resolve the issue, check the battery charge, attempt to jump-start the vehicle, and contact an authorized Kia dealer if necessary.
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I don’t want to be tracked by partner when out and about in Kia car, can you Turn off so your location is not visible