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eero Router setup guide
Intro- (Thank you for purchasing) .................................................................................................................. 2
Package contents (Hardware, brackets, screws, etc) .............................................................................. 2
System requirements (Android/MacOS) ...................................................................................................... 2
How do I set up eero? ............................................................................................................................. 2
STEP 1: Download the eero app for iOS or Android: .......................................................................... 2
STEP 2: Create an eero account or Log In with your Amazon Account .............................................. 3
STEP 3: Set up your eero Gateway .................................................................................................... 3
STEP 4: Create your eero network ...................................................................................................... 3
STEP 5: Add eeros to your network .................................................................................................... 4
STEP 6: Connect devices to your eero network .................................................................................. 5
Replacing an existing network ......................................................................................................................... 5
Safety Notices ...................................................................................................................................................... 6
Safety and Compliance (en-US) ..................................................................................................................... 6
FCC COMPLIANCE INFORMATION .............................................................................................................................................. 6
Product Specs (en-US) ....................................................................................................................................... 7
Trademark (en-US) .............................................................................................................................................. 7
Terms of Service, Privacy Notice, and Limited Warranty ........................................................................ 8
Safety and Compliance (en-CA) ..................................................................................................................... 8
IMPORTANT PRODUCT INFORMATION ............................................................................................................ 8
SAFETY INFORMATION ........................................................................................................................................................................ 8
FOR CANADIAN CUSTOMERS ......................................................................................................................................................... 9
Innovation, Science and Economic Development Canada (ISED) Compliance ........................................... 9
Information Regarding Exposure to Radio Frequency Energy ................................................................................. 9
Terms of Service and Privacy Notice ............................................................................................................ 10
Servicing Your device ........................................................................................................................................................................ 10
You Received (But Did Not Purchase) Your device From Your Service Provider ............................... 10
You Purchased Your device (Including From Your Provider) ........................................................................... 10
Limited Warranty (en-CA) ................................................................................................................................ 11
1. Remedies ................................................................................................................................................................................ 11
2. How to obtain Limited Warranty service ......................................................................................................... 11
3. Exclusions ............................................................................................................................................................................ 12
4. Limitations .......................................................................................................................................................................... 12
5. Implied warranties and conditions ..................................................................................................................... 13
6. Limitation of damages ................................................................................................................................................ 13
7. National statutory rights ............................................................................................................................................ 13
8. Warranty Provider .......................................................................................................................................................... 14
Safety and Compliance (fr-CA) ..................................................................................................................... 14
INFORMATIONS IMPORTANTES SUR LE PRODUIT ....................................................................................... 14
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Summary of Contents for eero V010001
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Page 1: Table Of Contents
How do I set up eero? ..........................2 STEP 1: Download the eero app for iOS or Android: ................2 STEP 2: Create an eero account or Log In with your Amazon Account ..........3 STEP 3: Set up your eero Gateway ....................3 STEP 4: Create your eero network ...................... - Page 2 Privileged and Confidential INFORMATIONS SUR LA SÉCURITÉ ............................14 SPÉCIFICATIONS DU PRODUIT ..............................15 POUR LES CLIENTS CANADIENS ..............................15 Conformité Innovation Sciences et Développement Économique Canada (ISDE) ....... 15 Renseignements relatifs à l’exposition à l’énergie des radiofréquences ............15 Conditions de Service et Avis de Confidentialité...
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Page 3: Intro- (Thank You For Purchasing)
Here’s how to get started getting your eero network online: STEP 1: Download the eero app for iOS or Android: Download the free eero app – you can find it on the Apple App Store or Google Play. eero supports both iOS and Android (check https://support.eero.com/hc/en-us/articles/207852793-Which-mobile-devices-can-I-use-to-set... -
Page 4: Step 3: Set Up Your Eero Gateway
If prompted, you may need to enter your eero’s serial number, which is located on a sticker ● attached to the bottom of your eero. Just look for a barcode with the letters SN on it – it’s small, but it’s there. -
Page 5: Step 5: Add Eeros To Your Network
Place any additional eero Model V010001 devices in an upright orientation. Place your eero device centrally. If you have a dead spot, try to place your new eero device between the dead spot and another eero device to ensure a strong connection Make sure it is Out in the open: eeros communicate best when they’re not closed in –... -
Page 6: Step 6: Connect Devices To Your Eero Network
Replacing an existing network To replace an existing network, open the eero App and tap the blue plus sign located on the top right corner of the home screen, then select “Add or Replace eero Devices.” It’s recommended to start with replacing non-gateway nodes first, simply follow in-app instructions replacing each... -
Page 7: Safety Notices
Additional safety, compliance, recycling, and other important information regarding your device can be found at eero.com/legal/compliance FCC COMPLIANCE INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 8: Product Specs (En-Us)
Electrical rating: 100–240V AC, 50/60Hz Operating temperature: 32°–104°F (0°-40°C) Storage temperature: -13°–140°F (-25°-60°C) Operating humidity: 0%–90%, non-condensing Operating altitude: <9,800 ft. (<3,000m) Trademark (en-US) ©2023 Amazon.com, Inc. or its affiliates. Amazon, eero, and all related marks are trademarks of Amazon.com, Inc. or its affiliates. -
Page 9: Terms Of Service, Privacy Notice, And Limited Warranty
If purchased from eero.com , Amazon.com , or from authorized resellers located in the United States, then the warranty is provided by, and the party responsible for FCC compliance is, eero LLC, 660 3rd Street, 4th Floor, San Francisco, CA 94107 USA... -
Page 10: For Canadian Customers
Keep objects and liquids away from vents. Objects and liquids entering the vents may cause damage, or cause the device to reset or malfunction. Product Specs (en-CA) Device name: eero Router Model Number: V010001 Electrical rating: 100–240V AC, 50/60Hz Operating temperature: 32°–104°F (0°-40°C) Storage temperature: -13°–140°F (-25°-60°C) -
Page 11: Terms Of Service And Privacy Notice
Terms of Service and Privacy Notice Your use of your eero network is subject to the eero Terms of Service, found at www.eero.com/legal/tos . You can view eero's Privacy Notice at www.eero.com/legal/privacy... -
Page 12: Limited Warranty (En-Ca)
Product”). If eero, in its sole discretion, determines it is not reasonable to replace the defective Product, eero may refund to you the purchase price paid for the Original Product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. This Limited Warranty is only valid in the jurisdictions where the Products are sold by Amazon.com, eero itself,... -
Page 13: Exclusions
Privileged and Confidential original form of payment used at the time that you placed your original order. If eero does not have access to your prior payment information, eero will send you an invoice for the amounts due. All Original Product(s) must be returned to the address specified by eero in either their original packaging or packaging providing an equal degree of protection, together with proof of purchase. -
Page 14: Implied Warranties And Conditions
Product or embedded in the Product. See eero.com/legal/tos for details of your rights with respect to its use. eero does not warrant that the operations of the Product will be uninterrupted or error-free. eero is not responsible for damages arising from failure to follow instructions relating to the Product’s use. -
Page 15: Warranty Provider
If you purchased your device from eero.com, Amazon.com or from authorized resellers located in the United States, or from Amazon.ca or from authorized resellers located in Canada then this warranty is provided by eero LLC, 660 Third Street, 4th Floor, San Francisco, CA 94107 USA Safety and Compliance (fr-CA) -
Page 16: Spécifications Du Produit
Tenez les objets et les liquides à l’écart des évents. L’entrée d’objets et de liquides dans les orifices d’aération peut endommager l’appareil, le réinitialiser ou son mauvais fonctionnement. Product Specs (en-CA) SPÉCIFICATIONS DU PRODUIT Nom de l’appareil : eero Router Numéro de modèle : V010001 Caractéristiques électriques : 100–240V AC, 50/60Hz Température de fonctionnement : 32°–104°F (0°-40°C) Température d’entreposage : -13°–140°F (-25°-60°C) -
Page 17: Conditions De Service Et Avis De Confidentialité
à l'adresse eero.com/legal/compliance Conditions de Service et Avis de Confidentialité Votre utilisation de votre réseau eero est soumise aux conditions de service d'eero décrites sur www.eero.com/legal/tos . Vous pouvez consulter l'avis de confidentialité d'eero sur www.eero.com/legal/privacy ENTRETIEN DE VOTRE APPAREIL Vous avez Reçu (Mais N'avez Pas Acheté) Votre Appareil auprès de votre... -
Page 18: Vous Avez Acheté Votre Appareil (Y Compris Auprès De Votre Fournisseur)
Limited Warranty (fr-CA) GARANTIE LIMITÉE eero LLC (« eero ») garantit à l’acheteur initial d’un appareil eero (« Produit ») sur Amazon.com, eero.com ou auprès d’un revendeur agréé eero, que le Produit sera exempt de défauts de matériaux et de fabrication dans des conditions normales d’utilisation pendant une période de un (1) an à... -
Page 19: Exclusions
Produits d’origine soit couvert par les modalités de la présente Garantie limitée. Si eero ne reçoit pas le ou les Produits d’origine dans les 30 jours suivant la date d’expédition de votre demande de Produit de remplacement, ou si eero détermine que le problème lié à votre ou vos Produits d’origine n’est pas couvert par la présente Garantie limitée, eero imputera les frais... -
Page 20: Limitations
La présente Garantie limitée s’applique uniquement aux Produits fabriqués par ou pour le compte de eero, portant la marque, le nom commercial ou le logo « eero ». La Garantie limitée ne s’applique pas (a) aux produits et services eero autres que le Produit ou (b) aux logiciels, même si ceux-ci sont emballés ou vendus avec le Produit ou intégrés au Produit. -
Page 21: Droits Nationaux Accordés Par La Loi
Si vous avez acheté votre appareil sur eero.com, Amazon.com ou auprès de revendeurs autorisés situés aux États-Unis, ou auprès d' A mazon.ca ou auprès de revendeurs autorisés situés au Canada, cette garantie est fournie par eero LLC, 660 Third Street, 4th Floor, San Francisco, CA 94107 USA...
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