Compaq Evo T20 Administrator's Manual

Compaq Evo T20 Administrator's Manual

Quick reference and administrator’s guide
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Quick Reference and
Administrator's Guide
For Microsoft Windows CE.NET-based
Thin Clients
Document Part Number: 303534-001
August 2002
This guide explains how to use and administer Microsoft Windows
CE.NET-based thin clients. This document covers both user- and
administrator-related functions.

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Summary of Contents for Compaq Evo T20

  • Page 1 Quick Reference and Administrator’s Guide For Microsoft Windows CE.NET-based Thin Clients Document Part Number: 303534-001 August 2002 This guide explains how to use and administer Microsoft Windows CE.NET-based thin clients. This document covers both user- and administrator-related functions.
  • Page 2 © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft, MS-DOS, Windows, and Windows CE.NET are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents 1 Introduction 2 User’s Instructions General Terminal Information..........2–1 Terminal Login .
  • Page 4 Contents Network Services ..........3–3 DHCP .
  • Page 5 Contents Mouse ............3–34 Field Definitions.
  • Page 6 Contents Startup Button ..........3–69 Control Panel Button .
  • Page 7 Introduction This CE.NET-based terminal is a thin-client device. It displays the graphical user interfaces (GUIs) of applications that run on remote enterprise ICA and RDP protocol servers (session services). A terminal emulation software suite is also installed locally for accessing legacy computers. Session and network services available on enterprise networks may be accessed through a direct intranet connection, a dial-up server, or an ISP which provides access to the Internet and thus permits the...
  • Page 8: User's Instructions

    User’s Instructions This chapter covers the functions and features available to the operator with User- and Guest-level access. General Terminal Information The requirement to use a log-in name and password is available to prevent unauthorized access to the terminal. The Administrator must enable security for the log on requirement to be active;...
  • Page 9: Terminal Login

    User’s Instructions Terminal Login Typically the terminal will be configured so that the following Terminal Login dialog box initially is presented when the terminal is turned on or restarted, or when an operator logs out. At log in, the Connection Manager dialog box is presented, or possibly an application connection may be launched automatically.
  • Page 10: Terminal Logout And Shutdown

    User’s Instructions Terminal Logout and Shutdown You may log out, shut down, or shutdown and restart the terminal by using the Shutdown Window dialog box. This dialog box may be accessed by clicking on the Shut Down button on the Connection Manager window.
  • Page 11: Connection Manager Window

    User’s Instructions Connection Manager Window The following figure shows the Connection Manager window for an operator with User-level logon privileges. This window allows the User to make connections to application servers and to open a dialog box for logging out, shutting down, or restarting the terminal. It also provides access to a Control Panel that allows setting of operator preferences best selected by the individual User-level operator (The control panel is by default not available to a guest operator, but the...
  • Page 12: Field Definitions

    User’s Instructions Field Definitions This section highlights the available fields and options in the user-level Connection Manager window. Connections List Box This is a list of connections that you can use. Click on a list entry to select and highlight it, then click on the Connect button to open the connection, or click on the End button to terminate the connection.
  • Page 13: Startup

    User’s Instructions Startup Autostart is displayed if the connection is set to start at terminal startup; otherwise the entry is blank. Connection Button Click on a connection in the Connections list box to highlight it. Click on the Connect command button to make the highlighted connection. You can also double-click on a selection to make a connection.
  • Page 14: Shut Down Button

    User’s Instructions Shut Down Button Shut Down opens the Shutdown Window dialog box, which allows you to log out, shut down, or shut down and restart the terminal. The following figure shows the selections. Shutdown dialog box Make your selection and click on OK, or click Cancel to cancel the action and close the dialog box.
  • Page 15: Control Panel Window

    User’s Instructions Control Panel Window The following figure shows the Control Panel window for an operator with user-level privileges. It displays icons that open applications for making preference settings best left to the individual User-level operator. The default settings are those set by the administrator, but the user-level operator may set preferences that take precedence over the default settings.
  • Page 16 User’s Instructions A Control Panel window, by default, is not available to Guest-level operators. However, an Administrator may activate a Control Panel with selected functionality for individual Guest-level operator. Quick Reference and Administrator’s Guide 2–9...
  • Page 17: Administrator's Instructions

    Administrator’s Instructions This chapter covers the functions and features available to the operator with Administrator-level access. Server Environment The server environment provides both network services and session services. To use these services, the terminal must gain access to the enterprise server environment. Enterprise Intranet Access Enterprise Intranet Access is composed of Ethernet Direct Access, Dial-up Access, and PPTP VPN Access.
  • Page 18: Dial-Up Access

    Administrator’s Instructions Dial-up Access A USB dial-up modem can be used with the thin client to access a dial-up server. With this method there are two ways to access the enterprise intranet: ■ An enterprise dial-up server will connect directly to the enterprise intranet.
  • Page 19: Network Services

    Administrator’s Instructions Network Services Network services reside on the enterprise intranet. Network services used by the CE.NET thin clients are Dynamic Host Configuration Protocol (DHCP) and File Transfer Protocol (FTP), and in some cases Domain Name System (DNS). DHCP A DHCP server performs two main functions: ■...
  • Page 20: Dns

    Administrator’s Instructions DNS may be used if desired. However, DNS requires that a fixed IP address be assigned to the thin client. For this reason, DNS is typically used when the terminal is used as an RDP print server. Line Printer Daemon (LPD) Setup A terminal with a locally connected printer can be configured to provide LPD services, making the terminal a printer server on the network.
  • Page 21 Administrator’s Instructions PNLite is an ICA connection mode that enables the Thin Appliance to connect to applications available (“published”) on an ICA server without having to configure connections for individual published applications. PNLite is part of the Citrix XML publishing service, which is selected for installation during the MetaFrame server update/installation.
  • Page 22: Remote Desktop Protocol (Rdp) Session Services

    Administrator’s Instructions ✎ Applications accessed through a dial-up connection or over a WAN generally should have Enable optimization for low speed link selected in the user profile or the Connection Settings (ICA or RDP) dialog box. PNLite Installation Guidelines PNLite is a component of the Citrix XML publishing service. Note the following: ■...
  • Page 23 Administrator’s Instructions Use the instructions accompanying these products to install them and make sessions and applications available to the Thin Appliances sharing the server environment. If PNLite-published application services are to be made available to the Thin Appliance clients, refer to the PNLite Installation Guidelines mentioned previously when installing the MetaFrame 1.8 and MetaFrame XP products.
  • Page 24: Initial Terminal Setup

    Administrator’s Instructions ✎ Applications accessed through a dial-up connection or over a WAN generally should have Enable optimization for low speed link selected in the user profile or the Connection Settings (ICA or RDP) dialog box. Initial Terminal Setup A new terminal or a terminal reset to factory defaults initially will log on automatically as administrator with no password required.
  • Page 25: Remote Administration And Software Upgrades

    Administrator’s Instructions Remote Administration and Software Upgrades The terminals may be administered remotely, both for initial setup of many terminals at a time and individual maintenance. Typically, a single terminal would be configured manually, and then a software tool would be used to extract the settings into a database for broadcast as an upgrade to other terminals on the network.
  • Page 26: Control Panel Window

    Administrator’s Instructions Control Panel Window The following figure shows the Control Panel window for an operator with administrator privileges. The icons provide access a complete set terminal configuration utilities. These utilities generally will be used for local modification of configuration settings and user preferences resulting from terminal defaults or remote administration.
  • Page 27: Add-On

    Administrator’s Instructions Add-on The terminal comes from the factory with a number of applications (“add-ons”) already installed. Add-on applications may be installed (added) and removed as needed, and are available from the manufacturer for free or for a modest licensing fee. The Add-on dialog box (see below) is opened from the administrator's Control Panel window.
  • Page 28: Add/Remove Tab

    Administrator’s Instructions Add/Remove Tab The Add/Remove tab dialog lists the currently installed add-ons. To remove an add-on, follow the instructions on the dialog. A message is displayed (see figure below) asking you to confirm add-on removal. To install an add-on, click on the Add button and follow the instructions for using the Upgrade dialog box later is this chapter.
  • Page 29: Date/Time

    Administrator’s Instructions Date/Time The Date/Time Properties dialog box is opened from the user or administrator Control Panel window. This option is used to set/update the date and time on the thin client. Date/Time properties To set the date: 1. Select the month by clicking on the forward and back buttons on the calendar.
  • Page 30: Dhcp Options

    Administrator’s Instructions DHCP Options The DHCP Options dialog box opens by clicking on DHCP Options in the Control Panel window. DHCP Options dialog box This dialog box sets the terminal access to DHCP server option ID tags that contain locations of items listed on the dialog box. To change an option ID, type over the current number in the ID field (range 0 - 255).
  • Page 31: Display Properties

    Administrator’s Instructions ■ SNMP Option IDs—is used to set the DHCP tags that identify SNMP options. ■ Terminal Emulation Option IDs—is used to set DHCP tags that identify terminal emulation options. ■ Reset to Defaults—is used to reset all option IDs to the default values (the values shown in the screen shot are the terminal default values).
  • Page 32: Desktop Area And Refresh Frequency

    Administrator’s Instructions Desktop Area and Refresh Frequency Use the upper drop-down list box to select a screen resolution and refresh rate. Resolution options Use the lower drop-down list box to select the desired color palette. Color palette options Click on the Test button to test the resolution and palette selections. You will get the following window.
  • Page 33: Enable Energy Savers

    Administrator’s Instructions Clicking OK initiates the test. After the test is complete you are prompted: Test confirmation If you click No, you will return to the Display Properties dialog box. If you click Yes, you will be prompted to restart the terminal for the new settings to take effect.
  • Page 34: Elo Touch

    Administrator’s Instructions ELO Touch Double-clicking on Elo Touch on the administrator's Control Panel opens the ELO Touch Screen dialog box. ELO Touch Screen dialog box The drop-down list box allows the selection of a serial port that the touch screen is connected to (required on some models). Serial port drop-down menu To calibrate the touch screen, click the Calibrate button and follow the prompts.
  • Page 35: Hotkeys Tab

    Administrator’s Instructions Hotkeys Tab Hotkeys can be used during ICA sessions to invoke various functions. Some hotkeys control the behavior of ICA windows, and others emulate standard Windows hotkeys. The following figure shows the default hotkey settings. Use the pull-down list boxes to select other key combinations for the described functions.
  • Page 36: Preferences Tab

    Administrator’s Instructions CTRL-ALT-DEL The hotkey in the CTRL-ALT-DEL field opens the terminal Security dialog box. CTRL-ESC The hotkey in the CRTL-ESC field on WinFrame servers, displays the Remote Task list. On MetaFrame servers, pressing this key sequence displays the Windows NT Start menu. ALT-ESC The hotkey in the ALT-ESC field cycles the focus through the minimized icons.
  • Page 37: Serial Number

    Administrator’s Instructions ✎ There is no Citrix ICA Auto Update feature; ICA client on the terminals is updated through terminal administrative upgrades. The Preferences tab fields are described in the following sections. Serial Number This field displays the serial number of your ICA Client software. This field is only necessary when you are using the ICA Windows CE Client with a product such as WinFrame Host/Terminal, which requires each client to have a Citrix PC Client Pack serial number in...
  • Page 38: Server Location Tab

    Administrator’s Instructions Server Location Tab Server location (also called server browsing) provides a method for a user to view a list of all Citrix servers on the network that have ICA connections configured, and a list of all published applications. The way in which server location works depends on which network protocol has been configured.
  • Page 39 Administrator’s Instructions Drop Down Window Select the network protocol to be used: ■ TCP browser selection- The default setting for server location is auto-locate. The ICA client attempts to contact any of the servers on the network by broadcasting on the UDP protocol. Alternatively, you can set specific addresses for Citrix servers.
  • Page 40: Firewall Settings Tab

    Administrator’s Instructions Firewall Settings Tab Use the Firewall Settings properties tab dialog to set up a SOCKS (Socket Secure) firewall. SOCKS is a protocol that sets up a proxy server between a client and a server. This proxy server then acts as a channel for communication between the client and server.
  • Page 41: Pnlite Tab

    Administrator’s Instructions PNLite Tab PNLite is an ICA connection mode that enables the terminal to connect to applications available on a Citrix server without having to configure connections for each published application. Refer to Server Environment > NFuse Server Configuration Requirements for an explanation of the differences between the methods of accessing published applications via the NFuse server and limitations on the NFuse server application setup for use with CE.net...
  • Page 42: Jetcet Print Pro

    Administrator’s Instructions User Credentials Enter the requested information in the User Name, Password, and Domain text boxes. Select the Save password box if you want the password retained on the terminal. Jetcet Print Pro JETCET PRINT Professional is a utility that supports local printing from your CE.NET-based terminal.
  • Page 43 Administrator’s Instructions Serial Handshaking This drop-down menu allows selection of software or hardware handshaking between the terminal and the printer. The default selection is software. Spooler Controls in this area are used to select print spooler options. Selecting Use Spooler (default is checked) enables the Hold Jobs check box and the spooler memory selection radio buttons.
  • Page 44: Keyboard

    Administrator’s Instructions Keyboard The Keyboard Properties dialog box, opened by clicking on Keyboard in the user or administrator Control Panel window, allows you to select the keyboard language, Num Lock key state, and the character repeat parameters. The defaults are shown on the following figure. Keyboard Properties Field Definitions The following sections describe the fields in the Keyboard Properties...
  • Page 45: Lpd

    Administrator’s Instructions Locale From this drop-down list, select the appropriate language. NumLock on Boot Select this option if you want the numeric keyboard to be active when the terminal boots. ✎ An IEPC keyboard is required for any language other than English (US).
  • Page 46: How To Set Up The Application Server For Terminal Lpd Printing

    Administrator’s Instructions 2. Open the LPD Config dialog box (see the following figure) by clicking on LPD in the Terminal Properties window. LPD Config dialog box 3. Select the Enable Printer check box. This enables LPD printing to a printer connected to your terminal. 4.
  • Page 47: Windows 2000 Server

    Administrator’s Instructions 3. Navigate to Control Panel > Printers > Add Printers > My Computer > Add Port. Double-click on LPR Port. ✎ If you do not see the LPR Port, you must install the Microsoft TCP/IP Printing service. 4. Type the terminal's IP address or DNS name in the Name or Address of Host Providing LPD text box.
  • Page 48: Modems

    Administrator’s Instructions Modems This dialog box allows entry or modification of control commands required to operate the modem. Modem Settings dialog box ✎ Refer to the modem device instructions for listings of modem AT commands available for the modem. ✎ If Integrated Services Digital Network (ISDN) is used, click on the ISDN Settings command button to open a dialog box for entering ISDN parameters.
  • Page 49: Isdn Settings

    Administrator’s Instructions ISDN Settings The ISDN Settings dialog box allows entry of parameters and protocol information for the ISDN modem. ISDN Settings dialog box ✎ These settings are specific to EiCon-Tech modems only. Defaults are shown on this figure. The following sections describe the fields located in the ISDN Settings dialog box.
  • Page 50: Mouse

    Administrator’s Instructions Service Profile ID 1 and 2 In these text boxes enter the SPID numbers provided by your telephone company. Protocol Select the ISDN protocol required by the telephone company. ISDN protocol drop-down list Mouse Use the Mouse Properties dialog box, opened by clicking on Mouse in the user or administrator Control Panel window, to select your mouse properties.
  • Page 51: Button Configuration

    Administrator’s Instructions Button Configuration Choose which button configuration you will use on your mouse. The default is Right-handed. Pointer Acceleration This setting controls how long it takes for the pointer to get up to its top speed when the mouse is moved. When it is set to None, it takes the pointer a long time to get up to top speed.
  • Page 52: Network

    Administrator’s Instructions Network The Network Adapters Configuration dialog box opens when you click on the Network icon in the administrator's Control Panel. It lists the adapters installed on your terminal. Network Adapters Configuration dialog box 3–36 Quick Reference and Administrator’s Guide...
  • Page 53: Changing Adapter Configurations

    Administrator’s Instructions Changing Adapter Configurations To change the configuration settings of an adapter, select it and click on the Properties button in the Network Adapters Configuration dialog box. This displays the Settings dialog box for that particular adapter. This dialog box contains two tabbed dialogs, IP Address and Name Servers (see the following figures).
  • Page 54: Port Lock

    Administrator’s Instructions Port Lock Click on the Port Lock icon in the administrator's control panel to open the Port Lock dialog box. The check boxes allow you to select which ports you want to lock (enable). The default is all boxes checked.
  • Page 55: Rdp Printers

    Administrator’s Instructions RDP Printers Your CE.NET terminal supports printing from an RDP server to a local printer. Local printers may be configured and modified through the RDP Printers utility, opened by double-clicking on the RDP Printers icon on the administrator's Control Panel. The following figure shows the Printers window.
  • Page 56 Administrator’s Instructions Selecting the Printer Port This is the first panel of the wizard. Refer to the instructions on the panel to select the port. Then click on Next to continue to the next panel. Printer port selection screen 3–40 Quick Reference and Administrator’s Guide...
  • Page 57 Administrator’s Instructions Selecting the Printer Model Refer to the instructions in this panel to select the model. If the User Defined check box is selected, the next panel will prompt for the model and manufacturer. Printer model selection screen If your printer is not listed, check the User Defined option. After completing the selections/entries, click on Next to continue to the next panel.
  • Page 58 Administrator’s Instructions If you selected the User Defined option, the following panel displays: User Defined dialog box Once the printer information is entered, click Next. 3–42 Quick Reference and Administrator’s Guide...
  • Page 59 Administrator’s Instructions Naming Your Printer Follow the instructions in this panel to provide a name for the chosen printer. Then click on Next to continue to the next panel. Naming your printer screen ✎ The Printer Name text box initially contains the manufacturer’s name for the printer.
  • Page 60 Administrator’s Instructions Setting the Printer as the Default Make the appropriate selection from this screen if this will be the default printer for Windows-based programs, then click Next. Setting the default printer panel Configuring Another Printer Use this panel if you want to configure another printer. Make your selection and click Next to continue.
  • Page 61 Administrator’s Instructions Completing the Printer Setup Once you made all your selections, the following panel displays: Printer setup completion panel Click Finish to complete the printer setup process. Quick Reference and Administrator’s Guide 3–45...
  • Page 62: Editing The Configuration Of An Existing Printer

    Administrator’s Instructions Editing the Configuration of an Existing Printer To edit the configuration of an existing printer, click on the RDP Printers icon from the administrator’s Control Panel window. From the Printers dialog box, highlight the printer to be edited and click on Properties.
  • Page 63: Security

    Administrator’s Instructions Security The Security dialog box (see the following figure) allows administrative control of various terminal functions related to security and the ability to create terminal operator accounts. The dialog box is opened by double-clicking on the Security icon on the administrator's Control Panel.
  • Page 64 Administrator’s Instructions Hide Configure Buttons in Connection Manager Select this check box to disable the connection configuration buttons (Add, Edit, Delete, and Startup) in the Connection Manager. By default this check box is not selected. Failover Enable Check Box Select this option to enable the failover function. Failover allows the unit to try the next connection in a list if a current connection attempt (ping) is unsuccessful.
  • Page 65 Administrator’s Instructions Single Button Connect Check Box Select to enable the single-button connect function. By default the function is not selected. DHCP Connection Enable Check Box Select to enable automatic DHCP connection. Selecting this check box enables the Connection Name and Type list box. This function is enabled by default if DHCP is enabled (Control Panel >...
  • Page 66 Administrator’s Instructions Add User and Modify User Command Buttons Opens a User Account dialog box for adding or modifying a user account. See the Adding a User Account section that follows for more information. Permissions Command Button Opens the following dialog box for configuring the Control Panel for user- and guest-level operators.
  • Page 67: Adding A User Account

    Administrator’s Instructions Adding a User Account From the Security dialog box, clicking on the Add User command button opens the Add User Account dialog box, and selecting a user in the list box and clicking on the Modify User command button opens the Modify User Account dialog box for the selected user.
  • Page 68 Administrator’s Instructions User Name, Password, and Confirm Password Enter the requested information in these text boxes. Account Privilege From the Administrator, User, and Guest radio buttons, select the privilege level of the operator user account. A terminal account is a group of connection and configuration parameters organized into an account and assigned to a terminal user.
  • Page 69 Administrator’s Instructions With this account type you can access the following Terminal Properties sheets: General, Input, Display, and SysInfo. ✎ The administrator may modify the default User and Guest configuration privileges through the administrator Control Panel > Security dialog box. Allow Access to Connection Manager If connections are set to automatically start when the operator manually or automatically logs on, the operator will not be able to...
  • Page 70: Snmp

    Administrator’s Instructions SNMP The terminal may be managed through standard third-party simple network management protocol (SNMP) tools. Parameters required for SNMP management may be entered in the SNMP Network Administration dialog box, opened by double-clicking on the SNMP icon in the administrator's Control Panel window. This dialog box contains two tab dialogs, Agent, and Security.
  • Page 71 Administrator’s Instructions Top Area Fields The top group of controls contains a check box for enabling firmware update through SNMP, and text boxes for entry of the physical Location of the terminal and the name of the Contact person responsible for the terminal. Custom fields text boxes are also provided for supplying supplemental information (if any) required by the SNMP manager.
  • Page 72: Security Dialog Tab

    Administrator’s Instructions Trap Destinations Agents send unsolicited reports (called traps) back to the NMS when certain network activity occurs. These traps can spawn various types of events. Click on the Add button to open the following dialog box, which may be used to add NMS trap servers to the list.
  • Page 73 Administrator’s Instructions The following sections describe the fields in the Security Dialog tab. Top Area Fields The top area allows the authentication failure trap to be enabled, and assignment of rights to community names. The Add and Edit buttons open the following dialog box which allows entry/editing of community names and assignment of rights.
  • Page 74: Sntp Client

    Administrator’s Instructions SNTP Client The terminal is capable of synchronizing its clock to time provided by a SNTP (Simple Network Time Protocol) server. The SNTP Client dialog box opens by double-clicking on the SNTP Client icon on the administrator's Control Panel. SNTP Client dialog box ✎...
  • Page 75: System

    Administrator’s Instructions Edit SNTP Server dialog box System The System Info dialog box opens by clicking on the System icon in the user or administrator Control Panel window. The two dialog tabs are described in the following sections. General Tab The General tab dialog displays manufacturer's name, product information, installed memory, operating system version, and copyright information.
  • Page 76: Systems Info Tab

    Administrator’s Instructions The following message displays upon administrator selection of the Reset the Terminal to Factory-default Property Settings check box. Follow the instructions to reset the terminal. Systems Settings change caution dialog box Ä CAUTION: All prior changes to the factory default settings will be lost. Be prepared to restore settings either manually or through remote administration.
  • Page 77: Touchscreen

    Administrator’s Instructions Touchscreen The MicroTouch Touchscreen Properties tabbed dialog box opens by clicking on the Touchscreen icon on the Control Panel. The following sections discuss each of the tabs located in this properties dialog box. Touchscreen properties Calibrate Tab The Calibrate button is enabled if the touch screen is installed. Click on the button and follow the prompts.
  • Page 78: Touch Settings Tab

    Administrator’s Instructions Touch Settings Tab From this tab you can select which mode you want to use. Touchscreen Touch Settings tab Cursor Tab This dialog tab includes Cursor Offset and Stabilize Cursor areas. Follow the prompts and click on the Set and Stabilize buttons as instructed.
  • Page 79: Hardware Tab

    Administrator’s Instructions Hardware Tab This dialog tab contains Information and Connection areas. The Information area displays information about the touch screen controller. The Connection area allows selection of the port to which the touch screen is connected. The Find Touchscreen button allows the touchscreen to be detected automatically.
  • Page 80: Upgrade

    Administrator’s Instructions Upgrade This dialog box opens by double-clicking on the Upgrade icon in the administrator Control Panel. It is used enter information required for Automatic DHCP and FTP Pull Upgrade methods. It allows the choice of having the DHCP server provide the location of the file server on which the upgrade image files are located or local entry of this location.
  • Page 81: Volume

    Administrator’s Instructions Volume The Volume Properties dialog box opens by clicking on the Volume icon in the Control Panel. It contains a slider for setting the volume and four check boxes for enabling sounds for various events and conditions. Follow the prompts on the dialog for making the volume setting and check box selections.
  • Page 82: Connection Manager Window

    Administrator’s Instructions Connection Manager Window The following figure shows the Connection Manager window for an operator with administrator-level log-on privileges. This window provides the operator with additional privileges not available to user-or guest-level operators. Administrator’s Connection Manager window Field Definitions This section describes the fields and options located in the Connection Manager window.
  • Page 83: Icon

    Administrator’s Instructions Icon The icon preceding the listed name indicates the type of connection. A computer terminal icon represents a standard thin client, terminal emulation, or VPN connection. A telephone icon represents a dial-up connection. A composite icon consisting of a computer terminal and a telephone indicates that the standard connection will access the network through a dial-up server (“tagged”...
  • Page 84: End Button

    Administrator’s Instructions End Button Click on the End command button to end the connection process. When you press the End button and the connection is active, the active session is disconnected. The End command button is enabled when one or more sessions become active. Add Button Add opens the New Connection dialog box shown in the following figure.
  • Page 85: Startup Button

    Administrator’s Instructions Startup Button This selection opens the Startup Options dialog box, that allows the currently selected connection to automatically open on terminal start Startup Options dialog box Control Panel Button Control Panel opens an extended Control Panel window, which provides access to administrative-level terminal settings.
  • Page 86: Connection Types

    Administrator’s Instructions Logout By default this radio button is disabled. The terminal's security function must be enabled to activate this radio button. Shutdown the Terminal Click on this radio button to shut down the terminal without restarting it. A prompt will be displayed asking if you want to continue. Shutdown and Restart Click on this radio button to shut down then restart the terminal.
  • Page 87: Internet

    Administrator’s Instructions This efficiency enables the latest, most powerful 32-bit applications to be accessed with exceptional performance, even over telephone lines with 28k modems. PNLite is an ICA connection mode that enables the CE.NET terminal to connect to applications available (“published”) on an ICA server without having to configure connections for individual published applications.
  • Page 88: Creating New Connections

    Administrator’s Instructions Creating New Connections This section discusses adding different types of new connections to your terminal. You create new connections by clicking the Add button in the Connection Manager window. This action initiates the New Connection dialog box (see the following figure). New Connection dialog box From the pull down menu, select the type of connection you want to create.
  • Page 89 Administrator’s Instructions ✎ For all panels of the ICA connection wizard, use the Cancel, Next, Back, and Finish buttons as appropriate when navigating through the wizard; the following guided tour assumes that the reader understands these basic operations. Specify Connection Type Panel The first panel of the wizard allows you to select the connection type.
  • Page 90 Administrator’s Instructions Dial-In Connection ✎ This is a dial-in to the application server; it is distinguished from the dial-in connection available from the Connection Manager window which dials a server that provides access to a network hosting application servers. The following Dial-In Devices panel allows you to select the dial-in device, either a direct serial connection or a modem.
  • Page 91 Administrator’s Instructions Call Options tab Select the appropriate entries for the Port Settings and Call Options tabs and then click OK to retain the settings and exit Device Properties. From the Dial-In Devices dialog box, click Finish to accept the settings and close the wizard, or click Next to continue with the following steps of the wizard.
  • Page 92: Network Connection

    Administrator’s Instructions Network Connection After you have completed setting up the Dial-In Connection procedures or if you selected Network Connection from the Specify Connection Type, you should following the following screens and instructions. Select a Citrix Server or Published Application The first panel of this series prompts you to select a Citrix server from a list or to enter a server name.
  • Page 93 Administrator’s Instructions After making your selections, click OK to return back to the Select a Citrix Server or Published Application dialog box. From this dialog box click Next to continue. Select a Title for the ICA Connection In this panel, enter the title that is to appear in the Connection Manager list.
  • Page 94 Administrator’s Instructions Specify Logon Information The information asked for in this dialog panel may be required by the server before access is granted. Entering logon information Click Next to continue. Select Windows Options Panel A smaller color depth will result in faster network speed at the expense of display quality.
  • Page 95 Administrator’s Instructions Compression, Encryption, and Sound Panel This dialog panel is used for making various option selections. Compression, Encryption, and Sound options Click Next to continue. Firewall Settings Panel You may need to enter information in this dialog panel to get through an enterprise firewall or other security barrier.
  • Page 96: Dial-Up

    Administrator’s Instructions Dial-Up A new dial-up connection may be defined by selecting the Dial-Up Client connection type in the administrator's Connection Manager > New Connection dialog box. This launches the following Dial-Up Configuration Wizard. An existing dial-up connection profile may be modified by selecting it in the Connection Manager window and clicking the Edit command button.
  • Page 97: Serial Port

    Administrator’s Instructions Properties Panel Use this panel to enter dial-up properties. Command buttons on this panel open dialog boxes for entering properties. Entering properties panel The following sections describe the fields and command buttons located in this panel. After making your entries click Next to continue to the next wizard panel.
  • Page 98: Dialing Properties

    Administrator’s Instructions Dialing Properties Click on the Dialing Properties command button to open the following dialog box. Make the selections and entries indicated in the dialog. Refer to the modem instruction manual for information about Dialing Patterns. Dialing Properties dialog box Configure Click on the Configure command button to open the following tabbed dialog.
  • Page 99 Administrator’s Instructions In the Port Settings tab, make the appropriate entries for the port configuration. Port Settings tab In the Call Options tab, make the necessary entries and then click OK to exit. Call Options tab Quick Reference and Administrator’s Guide 3–83...
  • Page 100 Administrator’s Instructions TCP/IP Settings Click on the TCP/IP Settings command button to open the following dialog box. Make the indicated entries, and then click OK close the dialog box and return to the wizard. TCP/IP Settings dialog box Security Click on the Security command button to open the following dialog box.
  • Page 101 Administrator’s Instructions Script and Enable RAS Script RAS (Remote Access Services) facilitate PPP communications between the terminal (based on Windows CE.NET) and other non-Windows operating systems. RAS scripts automate actions that otherwise would be performed in text mode after dialing. Dial-up RAS scripts are enabled by selecting the Enable RAS Script check box.
  • Page 102 Administrator’s Instructions Type the script name and press OK. This opens the RAS Script dialog box. RAS Script dialog box From the Script Name dialog box, you may also open the RAS Script dialog box to edit an existing script by selecting the script and pressing Edit.
  • Page 103 Administrator’s Instructions Login Information Panel Enter the dial-up login information required to access the dial-up server. Also, select the connections to be tagged for dial-up when the connection is launched from the Connection Manager window (a telephone icon is affixed to the terminal icon in the Connection Manager for connections tagged for dial-up).
  • Page 104: Internet Explorer

    Administrator’s Instructions Internet Explorer A new Web connection may be defined by selecting the Internet Explorer connection type in the administrator's Connection Manager > New Connection dialog box. This opens the following Internet Explorer dialog box. A Web connection profile may be modified by selecting it in the Connection Manager window and clicking the Edit command button.
  • Page 105: Microsoft Remote Desktop Client

    Administrator’s Instructions Start Page Enter the URL of the page that will open when Internet Explorer is launched. Search Page Enter the URL of the page that contains the search engine that will be used when Search is selected. Allow to Ping Start Site If the server on which the start page is located is to be included in failover, select this check box.
  • Page 106 Administrator’s Instructions Name and Server Panel The first panel of the wizard prompts you for a connection name and the server to which you want to connect. The Name entry appears in the Connection Manager connection Name list; the Server entry can be an IP address or a valid DNS name.
  • Page 107 Administrator’s Instructions Logon Panel Follow the instructions on the panel and click Next to continue to the next panel. Logon panel Quick Reference and Administrator’s Guide 3–91...
  • Page 108 Administrator’s Instructions Programs Panel Follow the instructions on the panel and click Next to continue to the next panel. Programs panel 3–92 Quick Reference and Administrator’s Guide...
  • Page 109: Display Panel

    Administrator’s Instructions Display Panel Follow the instructions on the panel and click Next to continue to the next panel. Display panel Quick Reference and Administrator’s Guide 3–93...
  • Page 110 Administrator’s Instructions Local Resources Panel Follow the instructions on the panel and click Next to continue to the next panel. Local resources panel 3–94 Quick Reference and Administrator’s Guide...
  • Page 111 Administrator’s Instructions Experience Panel Make the desired selections available on the panel and click Next to continue to the next panel. Experience panel Quick Reference and Administrator’s Guide 3–95...
  • Page 112 Administrator’s Instructions End of Wizard Panel Click Finish to save the settings you have selected and exit the wizard. Finishing and exiting the wizard 3–96 Quick Reference and Administrator’s Guide...
  • Page 113 Administrator’s Instructions Editing and Existing RDP Connection An administrator may modify the defining parameters for an existing RDP connection by selecting it in the Connection Manager window and clicking the Edit command button. The following Remote Desktop Connection tab dialog appears. The individual tab dialogs are explained in the following sections.
  • Page 114: Display Tab

    Administrator’s Instructions Display Tab This tab is used to modify the configuration settings entered in the wizard Display panel. Display tab 3–98 Quick Reference and Administrator’s Guide...
  • Page 115 Administrator’s Instructions Local Resources Tab This tab is used to modify the configuration settings entered in the wizard Local Resources panel. Local Resources tab Quick Reference and Administrator’s Guide 3–99...
  • Page 116 Administrator’s Instructions Programs Tab This tab is used to modify the configuration settings entered in the wizard Programs panel. Programs tab 3–100 Quick Reference and Administrator’s Guide...
  • Page 117 Administrator’s Instructions Experience Tab This tab is used to modify the configuration settings entered in the wizard Experience panel. Experience tab Quick Reference and Administrator’s Guide 3–101...
  • Page 118: Terminal Emulation

    Administrator’s Instructions Terminal Emulation A new terminal emulation (TE) connection may be defined by selecting the Terminal Emulation connection type in the administrator's Connection Manager > New Connection dialog box. This launches the following TE Client Connection Wizard. An existing terminal emulation connection profile may be modified by selecting it in the Connection Manager window and clicking the Edit command button.
  • Page 119 Administrator’s Instructions The controls and menu listings that are presented in the panel change for different selections in the Emulation drop-down menu. See the following table for controls applicable to each list item. Connection Information Menu Listings and Controls Left Right Ctrl Ctrl...
  • Page 120: Connection Name

    Administrator’s Instructions Connection Information Menu Listings and Controls (Continued) Left Right Ctrl Ctrl Carriage Cursor Acts Acts Return High Moves Acts as Function Right Inter- Reset Enter Enter Terminal to Left national Emulation Terminal Model Check Check Settings Check Check Check Menu ID Menu...
  • Page 121 Administrator’s Instructions Terminal ID This drop-down menu is available when the HP700-92/96, VT100, VT500 7-Bit, VT500 8-Bit, or VT52 emulations are selected. The following table shows the terminal ID options available with each applicable emulation. Terminal ID Drop-Down Menu Options VT500 7-Bit, VT500 8-Bit, HP700-92/96 VT100...
  • Page 122 Administrator’s Instructions Model Menu This drop-down menu is available when any of the IBM emulations are selected. The table that follows displays the model menus available for each of the IBM emulations. IBM Model Drop-Down Menu Options IBM3151 IBM3270 IBM5250 3278-2 5291-1 3278-3...
  • Page 123 Administrator’s Instructions International Settings Button Opens the National Replacement Character dialog box for the selected terminal. The particular controls and selections that appear in this dialog box depends on the terminal emulation selected. Make keyboard, character set, and other selections in this dialog box as applicable.
  • Page 124 Administrator’s Instructions Host Information Panel The particular Host Information panel that displays depends on the Emulation menu selection. For emulations other than IBM3270, the following screen displays. Host Information panel for emulations other than IBM3270 Availability of the text boxes is a function of the Connection Type radio button selection.
  • Page 125 Administrator’s Instructions Advanced Command Button for TCP/IP Selection The following TCP/IP Telnet Configuration dialog box opens from the Host Information panel when TCP/IP is selected and the Advanced button is pressed. Enter the information and make selections indicated by the dialog controls.
  • Page 126 Administrator’s Instructions Configure Command Button for Modem Selection The following Modem Settings dialog box opens from the Host Information panel when Modem is selected and the Configure button is pressed. Modem Settings dialog box Enter the information and make selections indicated by the dialog controls.
  • Page 127 Administrator’s Instructions Configure Command Button for Serial Selection The following Configuration of Com1 (or Com2) dialog box opens from the Host Information panel when Serial is selected and the Configure button is pressed. Configuration of serial connection panel Enter the information and make selections indicated by the dialog controls.
  • Page 128 Administrator’s Instructions Type a host name in one of the Host text boxes; this enables the Advanced button. TCP/IP Telenet Configuration dialog box opens when the Advanced button is selected. Click on Next to continue to the next panel. Automate Login Process Panel The panel allows the entry of scripts for automatic login when a host is contacted.
  • Page 129 Administrator’s Instructions Respond With/Initiate With Area When the Set Initiation String check box is not selected, the title of this area is Respond with. When the Set Initiation String check box is selected, the title of this area is Initiate with. Script Area The Add button moves the content of the Wait For area to the Act On column, and the Respond With/Initiate With area to the Send column.
  • Page 130 Administrator’s Instructions GUI Overrides Panel This panel provides check boxes for modifying the default GUI settings. GUI Overrides panel The following sections describe the options available in this panel. Command Bar Area Check Boxes Select the appropriate functions from the Command Bar Items check boxes.
  • Page 131: Vpn (Pptp) Client

    Administrator’s Instructions No Connection Warning on Close When checked, this deactivates all warnings before a session closes. Action on Host Close Radio Buttons Select the appropriate Action on Host Close radio button. These functions are actions that will take place when the terminal emulation session is closed.
  • Page 132 Administrator’s Instructions Name Panel The following figure shows the first panel in the wizard. Enter the name that is to appear in the Connection Manager list. VPN Connection Wizard name panel Enter a name and then click Next to continue to the next panel. 3–116 Quick Reference and Administrator’s Guide...
  • Page 133 Administrator’s Instructions Host Name Panel Use this panel to enter the contact, protocol, and security information needed for communications with the enterprise PPTP server providing VPN services. Host name panel The following sections discuss the fields and options available on this panel.
  • Page 134: Security Settings

    Administrator’s Instructions TCP/IP Settings Use this dialog box to select and enter TCP/IP parameters required for PPTP communications on this connection. TCP/IP dialog box Security Settings This option allows you to set up the security settings for your connection. The following dialog box is displayed. Security Settings dialog box 3–118 Quick Reference and Administrator’s Guide...
  • Page 135 Administrator’s Instructions From this screen you can: ■ Select the desired authentication and encryption policy. ■ Click on Unsave Password if a password has been saved for automatic login and you want to require the user to enter the password each time. ■...
  • Page 136: Remote Administration And Software Upgrades

    Administrator’s Instructions Remote Administration and Software Upgrades This section describes the methods that can be used for remote administration and for software upgrades. Administration and Upgrades Using Rapport Rapport is a full-featured remote administration tool set available from the manufacturer. It accesses the terminal through simple network management protocol (SNMP) client software installed on the terminal.
  • Page 137: Dhcp Firmware Upgrades

    Administrator’s Instructions DHCP Firmware Upgrades When the terminal is configured for DHCP upgrades, each time the terminal is restarted it uses information provided by the DHCP server to access an upgrade image located on an FTP server. The terminal automatically upgrades to this image if it is newer than the image currently on the terminal.
  • Page 138 Administrator’s Instructions 1. Open the Network Adapters Configuration dialog box by double-clicking on the Network icon in the Control Panel window. Network Adapters Configuration dialog box 2. Select the applicable network adapter from the list, and select the Check Network on BOOT check box. 3.
  • Page 139 Administrator’s Instructions 5. Open the Upgrade dialog box by double-clicking on the Upgrade icon in the Control Panel window. Upgrade dialog box 6. Select the Use FTP Information from DHCP Server radio button, and select the Allow Automatic Upgrade Through DHCP check box.
  • Page 140: Ftp Pull Firmware Upgrades

    Administrator’s Instructions FTP Pull Firmware Upgrades FTP pull is an upgrade initiated from the terminal. The location of the upgrade image on an FTP file server is entered locally at the terminal or obtained from the DHCP server, and the upgrade is initiated by the terminal operator.
  • Page 141 Administrator’s Instructions 1. Open the Upgrade dialog box by double-clicking on the Upgrade icon in the Control Panel window. Upgrade dialog box 2. If the DHCP server is to supply the location of the upgrade file, select the Use FTP Information From DHCP Server radio button; otherwise, select Use Local FTP Information.

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