Kia Sorento HEV 2025 Vehicle Feature Tips

Many of the tips presented below are covered in greater detail in the
Owner's Manual, Multimedia System Manuals, Features & Functions
Guide, and Quick-Start Guide hangtag supplied with your new vehicle.
Voice Recognition
Using Voice Recognition
Improve Bluetooth Voice Recognition (VR) performance
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by making a few simple changes:
• Use full names (first and last names) vs. short or single-
syllable names ("John Smith" vs. "Dad," "Smith Residence"
vs. "Home").
• Avoid using special characters, emojis, and hyphenated
names (@, &, #, /, -, *, +, etc.).
• Avoid using acronyms ("Emergency" vs. "ICE" or "In
Case of Emergency") or words with all capital letters.
• Spell words completely; system will not recognize
abbreviations ("Doctor Smith" vs. "Dr. Smith").
• Always wait for the beep before speaking any commands.
• When using VR to place a call, speak in a natural, moderate
tone, with clear pronunciation. The system may have trouble
recognizing commands if you speak too softly or too loudly.
• Open windows, sunroof, weather (wind/rain), or an A/C fan
operating at higher speeds can interfere with VR accuracy.
• Your VR system may have difficulty understanding some
accents or uncommon names.
• Press the talk button and say "Help" to get a list of
available commands.
Pairing or Connecting Your Phone with Bluetooth
• Select "Device Connections" in the infotainment system
display or "Call" button on the steering wheel to begin the
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pairing process if no phone has previously been paired.
• During the pairing process, please make sure you accept
all requests for phonebook download and future auto-
connection on your phone.
• To pair a second phone or subsequent phones, reference
the manuals and guides supplied with your vehicle as steps
vary by infotainment system.
Smartphone Connectivity
Apple CarPlay
Your vehicle offers you command of your compatible iPhone
infotainment system display. This will enable you to make calls, send hands-free texts, access many of your favorite
apps and music, and get navigation help with Siri
To connect Apple CarPlay, visit https://www.youtube.com/watch?v=8R6mmmtuFrs
Android Auto
Your vehicle allows you to connect to your compatible Android
system display. Through this feature, you can access music, your phone's dialer, navigation help, and more with an
intuitive interface and voice commands. You can even access your phone through your steering wheel controls.
To connect Android Auto, visit https://www.youtube.com/watch?v=8R6mmmtuFrs
The 2025 Sorento Hybrid and Plug-in Hybrid models are equipped with wireless Apple CarPlay
Android Auto™ . See the Wireless Phone Projection section of this document for setup information.
Kia Access App*
• Your cell phone and vehicle have to be connected to a cellular network with a good wireless signal strength to use
Kia Connect
take longer to execute.
• To use the Remote Start or Remote Start with Climate Control feature, all doors, the hood, and the trunk/liftgate
must be closed and locked. The Remote Start or Remote Start with Climate Control feature will operate for
10 minutes.
• Activate the Remote Start or Remote Start with Climate Control feature a few minutes before you plan to get into the
vehicle. This will allow the vehicle interior to reach a desired temperature.
• The quickest way to obtain an accurate vehicle status is by pressing the refresh icon on your app or on the Kia
Owner's Portal.
• To help preserve vehicle battery, Kia Connect will not work seven days after the ignition was last turned on. You
will need to restart your vehicle with a key fob to use Kia Connect again.
To view a video on your mobile device, snap this code or visit the listed website:
Vehicle Feature Tips
and Bluetooth
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via the Kia Access App. If these conditions are not met, remote commands may not execute or may
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The 2025 Kia Sorento HEV/PHEV.
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• If you experience any issues with auto-connection,
try the following:
◦
Reboot your phone (turn the phone off and then on).
◦ Update the phone operating system to the most recently
released version.
◦ Delete the phone from the list of Bluetooth
on the infotainment system display, delete Kia device
from the list of Bluetooth
and re-pair.
◦ Ensure the phone has the Bluetooth
• If some contacts are not downloading to the infotainment
system display, check to confirm that the contact has
been entered correctly and that it has been stored under
the categories (HOME, MOBILE, WORK, iPhone
supported by the infotainment system display. Some contact
categories (MAIN, PAGER, OTHER) may not be supported. If
the number of contacts exceeds the maximum number allowed
on the infotainment system display, contacts will be partially
downloaded. Ensure that only the "phone contact list" is
selected for contact download on your phone (not social media
or email contact lists as these contacts may not download to
the infotainment system display).
• Phone operating systems change frequently, and some
phones may have varying compatibility levels with the
Bluetooth system. For any questions regarding the
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features of your vehicle, please contact your preferred Kia
dealer or call Kia Consumer Assistance at 1-800-333-4542.
Other Bluetooth
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• Bluetooth reception is affected by carrier coverage and is
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dependent on the phone.
• If streaming audio through Bluetooth
the listening volume on the device is turned up.
when you connect through Apple CarPlay
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voice control.
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phone via Android Auto
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Feature Videos
https://www.youtube.com/KiaFeatureVideos
devices on your phone,
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feature activated.
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Tips
from a device, ensure
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on your infotainment
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and wireless
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devices
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) that are
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on your
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