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Summary of Contents for Ness GUARDIAN-4G
- Page 1 WIreless MedIcal alert & securIty controller InstallatIon Manual document 890-513 rev1.0...
- Page 2 improvement.
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Page 3: Table Of Contents
..........31 NESS GUARDIAN-4G... -
Page 4: Overview
50 years’ award winning manufacturing experience. guardian-4g is both an advanced medical alert device and security alarm controller suitable for a wide range of applications. Medical alert FeatUres •... -
Page 5: Sim Activation Instructions
• Easy online activation & simple billing • Competitive Retail & Trade SIM plans • No lock-in contracts - opt out anytime • Trade customers can take advantage of seamless billing on your ness trade account. to activate the sIM scan the Qr code activate.ness.com.au or go to sIM enquiries, email to: simactivation@ness.com.au Monthly network access charges apply once activated. -
Page 6: Quick Start Guide Medical Alert
QuIcK start guIde - MedIcal alert setup and programming Minimum setup requirements to get your guardian-4g running as a Medical alert controller: a valid sIM card is installed and actIVated (supplied with the unit). at least one phone number or server Ip address and port is programmed. -
Page 7: Quick Start Guide Security Controller
QuIcK start guIde - securIty controller setup and programming Minimum setup requirements to get your guardian-4g running as a security controller reporting to a central station via Ip monitoring: a valid sIM card is installed and actIVated (supplied with the unit). -
Page 8: Rear Panel
Input/output (Installers only) sIM card slot Battery on/off switch power Input 9Vdc Must be on in normal plug pack supplied operation *upload-download software available on request. requires optional serial lead, ness 450-185 NESS GUARDIAN-4G Installation Manual... -
Page 9: Front Panel
Front panel 4g antenna speaker & Microphone hidden display shows alarms or system states red led off=normal pressing cancel Flashing=Battery Fault when disarmed: • Displays 4G signal green led strength. on=Mains oK • Voice alert speaks the current time. cancel Button help Button • NExT MENu ITEM • VIEw MENu ITEM • NExT ValuE... -
Page 10: Displays & Warnings / Check Current Time
MaIns FaIl red Battery led & lB flashing. check that the battery switch on the rear of the unit is turned on. guardian-4g failed to send an check that the antenna and sIM card are alarm. plugged in. cellular network failure. -
Page 11: Enter/Exit Program Mode
Ip address and port is programmed. • one client account number is programmed. If these above conditions are met, guardian-4g will automatically drop out of program mode after 5 minutes of inactivity. • Or, when the display shows press cancel and help to exit program mode. -
Page 12: Client Account Number
(3 beeps) press cancel then help to view the account number. notes: • If you make a mistake when entering a digit, just return to Step 2 and start again. • Guardian-4G will not exit program mode unless the account number and at least one phone number are programmed. * pro tIp: pressing cancel & help with two thumbs helps ensure simultaneous press. NESS GUARDIAN-4G Installation Manual... -
Page 13: Telephone Numbers
(3 beeps) press cancel twice to return to the menu. to eXIt prograM Mode press cancel to reach saves the digit (3 beeps) NOTES: • Guardian-4G will not exit program mode unless the account number and at least one phone number are programmed. • To erase all phone numbers select at step 4 and save. NESS GUARDIAN-4G Installation Manual... -
Page 14: Server & Port Addresses For Ip Monitoring
0 to 9. stop at the first required digit or dot character and saves the digit (3 beeps) save it. to eXIt prograM Mode press cancel to reach saves the digit (3 beeps) NESS GUARDIAN-4G Installation Manual... -
Page 15: Programming Pendants
- pendants guardian-4g supports up to eight individual radio Keys / pendants. 106-380 106-110 rK5 tWr single Button tWr pendant pendants optional 1pc supplied Pre-PrograMMed top level menu option - pendants pendants (user 1 to user 8), default: u1 pendant is programmed see page 23 for parameters available per pendant. -
Page 16: Programming Detectors
- detectors guardian-4g supports up to eight individual ness tWr radio devices (pIr, reed switch, radio siren and other). top level menu option - detectors detectors 1 to 8, default: no detectors programmed see page 24 for parameters available per detector. -
Page 17: Programming Via Sms
[account number]: [main menu] -> [sub menu] -> [sub sub menu] = option of course you need to know the guardian-4g’s sIM card phone number and the account number. note that the sMs commands are case sensitive. -
Page 18: Ip Monitoring Information
Ip MonItorIng VIa arMor-Ip or csV-Ip guardian-4g supports central station monitoring via Ip Monitoring protocols. Ip Monitoring is the reporting format of choice providing reliable digital data transmission over 4g and does not rely on analogue or analogue-to-digital transmission. -
Page 19: Self Monitoring Via Sms
Voice call has been received the recipient can initiate guardian-4g’s powerful two-Way Voice call feature to communicate with the patient. the user will be able to hear you and talk back hands-free using guardian-4g’s built-in speaker and microphone. More information on page 22. requires an active sIM card. - Page 20 Format If enabled for sMs reporting, guardian-4g sends alarm reports by sMs to phone numbers 1~2 (n1, n2) in the format: ->[date][time][Message]guardian example of a help alarm message -> 7-5-19 9:22:21 help/alarm, guardian call back and press # example of a restoral message.
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Page 21: Self Monitoring Via Voice Report
# on their phone to start a two-way voice session with guardian-4g and talk to the user to find out the nature of the help call. to terminate the call just hang up the phone. -
Page 22: Two Way Voice Operation
3. the sMs recipient calls the guardian-4g phone number. 4. When guardian-4g answers the call, the caller dials # to open the two-way voice channel. the guardian-4g user can talk to you hands-free as long as they are in range of guardian-4g’s microphone and speaker. -
Page 23: Programming Options Summary
3 - reports voice format n4 phone number 4 - reports voice format if _r ->Se (SmStx) = 1 (ness header format) n1 phone number 1 - reports sMs format n2 phone number 2 - reports sMs format... - Page 24 (o1~o3) auXIlIary outputs [disable] 1 to 9 output on timer (minutes) [toggles] with event (rd) auXIlIary outputs - alloW radIo prograMMIng [disable] default [enable] top leVel Menu optIon suB Menu prograMMaBle paraMeters For each optIon NESS GUARDIAN-4G Installation Manual...
- Page 25 Input. allow call back for alarms on inputs d: disabled, e:enabled paBX tones. allow paBX tone detection during reporting d: disabled, e:enabled ring detection. number of rings before guardian answers 2 ~ 9 rings country dial. choose the country 1:au, 2:nZ, 3:usa/singapore/canada, 4:uK-eu NESS GUARDIAN-4G Installation Manual...
- Page 26 0 to 255 x 10msec phone report tone time 0 to 255 x 10msec phone report quiet time 0 to 255 x 10msec phone report between time 0 to 255 x 10msec radio repeater d: disabled, e:enabled NESS GUARDIAN-4G Installation Manual...
- Page 27 4g Band 3g Band (obsolete) daylIght dls Begin - select between a fixed date or day in a month dls end - select between a fixed date or day in a month NESS GUARDIAN-4G Installation Manual...
- Page 28 0:gsM only 1:gprs only 2:gprs&gsM 3:gsM&gprs Manual test d:disabledgsM only 2:g restoral reports 0: disable 1:enable 2:enable all restores except help/call/alarM open / close d: disabled, e:enabled Mains Fail reporting delay 0 ~ 3 hrs NESS GUARDIAN-4G Installation Manual...
- Page 29 Battery report, radio pendants & radio detectors d:disabled e:enabled rs232 type sMs tX change this option to 1 to send sMs messages via ph numbers n1/n2 0:disabled 1:ness header format sMs response d:disabled e:enabled csV Ip authentication d:disabled e:enabled camera snapshot url...
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Page 30: Frequently Asked Questions
13 or 14. can I use my own sIM card? no, guardian-4g is locked to the ness sIM supplied. however the ness sIM plans are highly competitive with calls and sMs included with no hidden extras. go to www.activate.ness.com.au to check the rates and activate. -
Page 31: Product Inclusions
4g/ lte Module ( supports Volte ) WIreless perIpherals ness two Way radio protocol WIreless range 100~300m in open air, subject to environmental conditions sIM type standard sIM (supplied, locked to the unit) poWer reQuIreMents...
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