Page 1 Maintenance and Service Guide HP Pavilion dv2000 Notebook PC Document Part Number: 417981-002 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 5 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Components .
Page 6: Removal And Replacement Procedures
Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 7: Specifications
Contents 6 Specifications A Screw Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index Maintenance and Service Guide...
Page 8: Product Description
Product Description The HP Pavilion dv2000 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core Solo, and Celeron® processors or AMD Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion dv2000 Notebook PC Maintenance and Service Guide...
Page 9: Features
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.66-GHz) ❏ Intel Core Duo T5200 (1.60-GHz) ❏ Intel Core Duo T2600 (2.16-GHz) ❏...
Page 10 Product Description ■ 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by computer model ■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, or Free DOS, varying by computer model ■...
Page 11: Resetting The Computer
Product Description ❏ Docking (select models only) ❏ ExpressCard ❏ External monitor ❏ IEEE 1394 digital (select models only) ❏ Memory Reader Slot (select models only) ❏ Power ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-Video-out (select models only) ❏ Universal Serial Bus (USB) v.
Page 12: Power Management
Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 13: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function ■ On: The computer is on. Power light ■ Blinking: The computer is in standby. ■...
Page 14 (LAN) device and/or a Bluetooth® device, is turned on. Red: An integrated wireless device is turned off. Consumer infrared Links the computer to the HP Remote lens Control. Audio-in Connects an optional computer headset (microphone) jack microphone, stereo array microphone, or monaural microphone.
Page 15: Right-Side Components
Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function Optical drive Reads an optical disc. USB ports (2) Connect optional USB devices. RJ-11 (modem) jack Connects a modem cable.
Page 16 Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Maintenance and Service Guide 1–9...
Page 17: Left-Side Components
Product Description Table 1-3 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Page 18 Product Description The keyboard components on the computer are shown below and described in Table 1-4. Keyboard Components Maintenance and Service Guide 1–1 1...
Page 19: Keyboard Components
Product Description Table 1-4 Keyboard Components Item Component Function f1 to f12 keys (12) Execute frequently used system functions when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light. fn key Executes frequently used system functions when pressed in combination...
Page 20 Product Description The top components on the computer are shown below and described in Table 1-5. Top Components, Part 1 Maintenance and Service Guide 1–13...
Page 21 Product Description Table 1-5 Top Components, Part 1 Item Component Function Caps lock light On: Caps lock is on. Power button When the computer is ■ Off, press to turn on the computer. ■ On, press to enter hibernation. ■ In standby, briefly press to exit standby. ■...
Page 22 Product Description The top components on the computer are shown below and described in Table 1-6. Top Components, Part 2 Maintenance and Service Guide 1–15...
Page 23 Product Description Table 1-6 Top Components, Part 2 Item Component Function Media button If QuickPlay is not installed and the computer is ■ On, the media button opens the music program or Media menu, allowing you to select a multimedia program. ■...
Page 24 Product Description The top components on the computer are shown below and described in Table 1-7. Top Components, Part 3 Table 1-7 Top Components, Part 3 Item Component Function Previous/Rewind When a disc is playing in the optical drive: Button ■...
Page 25: Touchpad Components
Product Description The TouchPad components are shown below and described in Table 1-8. TouchPad Components Table 1-8 TouchPad Components Item Component Function TouchPad on/off Enables/disables the TouchPad. button TouchPad Moves the pointer and selects or activates items on the screen. Left and right Function like the left and right buttons on an TouchPad buttons...
Page 26: Bottom Components
Product Description The external components on the bottom of the computer are shown below and described in Table 1-9. Bottom Components Table 1-9 Bottom Components Item Component Function Battery bay Holds the battery Battery release latch Releases the battery from the battery bay.
Page 27 Product Description Table 1-9 Bottom Components (Continued) Item Component Function Vents (4) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Page 28: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 29: Troubleshooting
Troubleshooting WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 30: Using The Setup Utility
Troubleshooting Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1.
Page 31: Displaying System Information
Troubleshooting Displaying System Information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer in Windows, and then press while the prompt, “Press <F10>...
Page 32: Using Advanced Setup Utility Features
Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and Support Center, which is accessible only when the computer is in Windows.
Page 33: Closing The Setup Utility
Troubleshooting Closing the Setup Utility You can close the Setup Utility with or without saving changes. ■ To close the Setup Utility and save your changes from the current session, use either of the following procedures: ❏ Press , and then follow the instructions on the screen. –...
Page 34: Setup Utility Menus
Troubleshooting Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer. Main Menu Table 2-1 Main Menu Select To Do This System Information...
Page 35: Security Menu
Troubleshooting Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an administrator password. Power-on password Enter, change, or delete a power-on password. System Configuration Menu Table 2-3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language.
Page 36: Diagnostics Menu
Troubleshooting Table 2-3 System Configuration Menu (Continued) Select To Do This Boot Options Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ■...
Page 37: Setup Utility In Windows Vista
Troubleshooting 2.2 Setup Utility in Windows Vista The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. ✎ The fingerprint reader (select models only) does not work when accessing the Setup Utility.
Page 38: Navigating And Selecting In The Setup Utility
Troubleshooting 4. When a confirmation prompt with your preference selected is displayed, press to save your preference. enter 5. To set your preferences and exit the Setup Utility, press and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows.
Page 39 Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1.
Page 40 Troubleshooting The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot. The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.
Page 41: Setup Utility Menus
Troubleshooting Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer. Main Menu Table 2-5 Main Menu Select To Do This System Information...
Page 42 Troubleshooting System Configuration Menu Table 2-7 System Configuration Menu Select To Do This Language Support Change the Setup Utility language. Enhanced SATA support Enable/disable enhanced SATA mode. (select models only) Boot Options Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
Page 43: Troubleshooting Flowcharts
Troubleshooting Diagnostics Menu Table 2-8 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Secondary Hard Disk Self Run a comprehensive self-test on a secondary Test (select models only)
Page 44 Troubleshooting Table 2-9 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.11 “Flowchart 2.11—No OS Loading, Hard Drive, Part 2” 2.12 “Flowchart 2.12—No OS Loading, Hard Drive, Part 3” 2.13 “Flowchart 2.13—No OS Loading, Diskette Drive” 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1”...
Page 45 Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 46: Troubleshooting
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 47 Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another computer, or replacing it. Replace Power on? power supply...
Page 48 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 49 Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check Power on? computer operation after each replacement: 1.
Page 50 Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 51 Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 52 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking computer into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
Page 53 Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 54 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 55 Troubleshooting Flowchart 2.1 1—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove disc or diskette and Run FDISK.
Page 56 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
Page 57: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 58: Flowchart 2.14—No Os Loading, Optical Drive
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 59: Flowchart 2.15—No Audio, Part
Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Computer in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Go to “Flowchart Replace the docking device. 2.16—No Audio, Part 2.”...
Page 60: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 61: Flowchart 2.17—Nonfunctioning Device
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart Reattach device.
Page 62: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
Page 63: Flowchart 2.19—Nonfunctioning Pointing Device
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done Done...
Page 64 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload NIC/modem or modem Done drivers and configured connection reconfigure. in OS? working? Disconnect all Replace...
Page 65: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Page 66: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 67 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Item Description Number 14.0-inch, WXGA display assembly (includes 417048-001 wireless antenna transceivers and cables) 14.0-inch, WXGA display assembly (includes Web 435853-001 cam and microphone) 14.0-inch, WXGA display assembly (includes 435854-001 microphone) ✎...
Page 68 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 69 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Keyboards (Continued) For use with all computer models: Brazil 441317-201 Norway 441317-091 Denmark 441317-081 Spain 441317-071 France 441317-051 Sweden/Finland 441317-101 French Canada 441317-121 The United 441317-031 Kingdom Germany...
Page 70 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
Page 71 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Modem modules (include modem module cable) For use with computer models using Intel processors 417083-001 For use with computer models using AMD 431852-001 processors Modem module cable ExpressCard assembly 417112-001...
Page 72 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
Page 73 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Processors (include thermal pad) Intel Core Duo T7200 (2.00-GHz), dv2200 models only 435849-001 Intel Core Duo T5600 (1.83-GHz), dv2200 models only 435848-001 Intel Core Duo T5500 (1.66-GHz), dv2200 models only 437780-001 Intel Core Duo T5200 (1.60-GHz), dv2200 models only 437781-001...
Page 74 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
Page 75 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Bluetooth® module (includes Bluetooth 397923-001 module cable) Fan/heat sink assemblies (include thermal pads) For use with computer models using Intel processors: ■ For use on UMA system boards 430463-001 ■...
Page 76 Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
Page 77 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Batteries 12-cell, 8.8-Ah 417067-001 6-cell, 4.0-Ah 417066-001 6-cell, 2.55-Ah 441611-001 6-cell, 2.2-Ah 440772-001 Hard drives (include frame and connector) For use only with computer models using Intel processors: 5400-rpm, 120-GB 417059-001 For use with all computer models:...
Page 78 Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
Page 79 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules For use with computer models using Intel processors: ■ 802.11b/g WLAN module for use in the countries or 409407-001 regions listed below. These countries or regions are categorized as most of the world (MOW 1).
Page 80 Illustrated Parts Catalog Computer Major Components 3–16 Maintenance and Service Guide...
Page 81 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules (Continued) ■ 802.11a/b/g WLAN module for use in the countries 409497-001 or regions listed below. These countries are categorized as the rest of the world (ROW). China Honduras Qatar...
Page 82 Illustrated Parts Catalog Computer Major Components 3–18 Maintenance and Service Guide...
Page 83 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules (Continued) ■ 802.11b/g WLAN module for use in the countries or 440770-002 regions listed below. These countries or regions are categorized as most of the world (MOW 2), dv2200 models only.
Page 84: Display Assembly Components
Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components 3–20 Maintenance and Service Guide...
Page 85 Illustrated Parts Catalog Table 3-2 Display Assembly Components Spare Part Number Information Spare Part Item Description Number Display Plastics Kit For use with full-featured computer models 430471-001 For use with defeatured computer models 417100-001 ■ Display bezel ■ Microphone ■ Display enclosure Display inverter 417097-001 Web camera (includes Web camera bracket)
Page 86: Mass Storage Devices
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3–22 Maintenance and Service Guide...
Page 87 Illustrated Parts Catalog Table 3-3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 5400-rpm, 160-GB 442171-001 5400-rpm, 120-GB 417059-001 5400-rpm, 100-GB 417058-001 5400-rpm, 80-GB 417057-001 5400-rpm, 60-GB 417056-001 5400-rpm, 40-GB 430460-001 Optical drives DVD/CD-RW Combo Drive...
Page 88: Plastics Kit
Illustrated Parts Catalog 3.5 Plastics Kit Plastics Kit Contents Table 3-4 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 417073-001 Includes: Mini Card compartment cover (includes 1 captive screws, secured by a C-clip) Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 2 captive screws, secured by C-clips) ExpressCard slot bezel...
Page 89: Cable Kit
Illustrated Parts Catalog 3.6 Cable Kit Cable Kit Contents Table 3-5 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 417075-001 Includes: LED board cable TouchPad cable USB board cable (includes num lock light cable) Bluetooth module cable Maintenance and Service Guide 3–25...
Page 90: Miscellaneous
DVB-T TV tuner 412175-001 DVB-T TV tuner antenna 412176-001 Earbud headset 371693-003 HP 65-W AC Adapter 409843-001 HP 90-W AC adapter, for use with dv2200 models 409515-001 HP Remote Control 407313-001 RF cable 408485-001 RF input adapter cable 407940-001 USB infrared receiver...
Page 91 Spare Part Description Number Remote control - ExpressCard (EMEA) 439254-001 Carrying case 418162-001 HP Remote Control II Plus 435743-001 Wireless laser mouse 430958-001 Screw Kit (includes the following screws; refer to 417108-001 Appendix A, “Screw Listing,” for more information on screw specifications and usage) ■...
Page 92 Illustrated Parts Catalog Table 3-6 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Description Number Power cords for use in: Australia and New Zealand 383496-011 Belgium, Europe, Finland, France, Germany, Greece, 383496-021 the Netherlands, Norway, Portugal, Spain, and Sweden Brazil 383496-201 Canada, French Canada, Latin America, Thailand, and the 383496-001...
Page 93: Sequential Part Number Listing
Power cord for use in Taiwan 383496-AD1 Power cord for use in Korea 383496-BB1 Power cord for use in Israel 383496-D61 Power cord for use in India 397923-002 Bluetooth® module (includes Bluetooth module cable) 405527-001 Backpack 407313-001 HP Remote Control Maintenance and Service Guide 3–29...
Page 94 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407939-001 Composite S-Video and audio input cable 407940-001 RF input adapter cable 407941-001 Analog TV tuner 408483-001 USB infrared receiver 408485-001 RF cable 409407-001 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries or regions listed below:...
Page 95 Honduras Qatar Ecuador Pakistan South Korea Haiti Peru 409515-001 HP 90-W AC adapter, for use with dv2200 models 409843-001 HP 65-W AC Adapter 410935-001 Display label kit, for use with dv2200 models 412175-001 DVB-T TV tuner 412176-001 DVB-T TV tuner antenna Maintenance and Service Guide 3–31...
Page 96 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 416376-001 802.11b/g HS WLAN Mini Card module for use only with computer models using AMD processors in the United States and Canada 416376-002 802.11b/g HS WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below: China...
Page 97 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417043-001 Intel Core Duo T2500 (2.00-GHz) processor (includes thermal pad) 417044-001 Intel Core Duo T2600 (2.16-GHz) processor (includes thermal pad) 417048-001 14.0-inch, WXGA display assembly (includes wireless antenna transceivers and cables) 417050-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 256-MB...
Page 98 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417066-001 6-cell, 4.0-Ah battery 417067-001 12-cell, 8.8-Ah battery 417073-001 Plastics Kit 417075-001 Cable Kit 417076-001 RTC battery 417079-001 Switch cover for use with full-featured computer models (include wireless button and light) 417080-001 Switch cover for use with defeatured computer models...
Page 99 417112-001 ExpressCard assembly 417113-001 Web camera (includes bracket) 417114-001 Fan/heat sink assembly mounting bracket 417330-001 HP xb3000 Expansion Base 418162-001 Carrying case 430326-001 Expansion hub 430453-001 802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, United Arab Emirates, Ukraine.
Page 100 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 430456-001 Intel Core Solo T1350 (1.80-GHz) processor (includes thermal pad) 430457-001 Display panels for use with full-featured computer models 430458-001 Display panels for use with defeatured computer models 430460-001 5400-rpm, 40-GB hard drive (includes frame and connector) 430461-001...
Page 101 Fan/heat sink assembly for use only on computer models using AMD processors (includes thermal pad) 431852-001 Modem module for use only on computer models using AMD processors 435743-001 HP Remote Control II Plus 435836-001 USB travel mouse 435837-001 AMD Turion TL-56, 1.80-GHz processor, dv2200 models 435838-001 Mobile AMD Sempron 3500+ (1.80-GHz) processor, dv2200...
Page 102 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 439128-001 Remote control, ExpressCard 439129-001 Infrared emitter 439130-001 TV tuner, ExpressCard 439131-001 TV tuner antenna 439254-001 Remote control, ExpressCard (EMEA) 440770-001 802.11b/g WLAN Mini Card module for use in the countries or regions listed below.
Page 103 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 440770-002 802.11b/g WLAN module for use in the countries or regions listed below. These countries or regions are categorized as most of the world (MOW 2), for use with dv2200 models Aruba Georgia Liechtenstein...
Page 104 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) 441317-031 Keyboard for use in the United Kingdom 441317-041 Keyboard for use in Germany 441317-051 Keyboard for use in France 441317-061 Keyboard for use in Italy 441317-071 Keyboard for use in Spain 441317-081 Keyboard for use in Denmark 441317-091...
Page 105 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 441317-DJ1 Keyboard for use in Greece 441610-001 Intel Core Duo T2060 (1.60-GHz) processor, for use with dv2200 models. 441611-001 I6-cell, 2.55-Ah battery 442171-001 I5400-rpm, 160-GB hard drive Maintenance and Service Guide 3–41...
Page 106: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Page 107: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 108: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 109: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 110: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 111: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 112: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 113: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 114: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 100 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 115: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 116: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the Computer for Disassembly Battery Hard Drive 2 loosened to remove the hard drive cover 2 removed to remove the...
Page 117 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed Optical Drive 1 to remove the optical drive 2 to remove the optical drive bracket 5.10 Keyboard 5.11 Switch Cover 4 to remove the switch cover 2 to remove the power switch board 5.12...
Page 118 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.23 Power Connector Cable 5.24 ExpressCard Assembly 5.25 Fan/Heat Sink Assembly 5 loosened 5.26 Processor 1 loosened Maintenance and Service Guide 5–5...
Page 119: Preparing The Computer For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 120 Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 up and swing it back. d.
Page 121: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information For use only with computer models using Intel processors: 5400-rpm, 160-GB 442171-001 5400-rpm, 120-GB 417059-001 For use with all computer models: 5400-rpm, 100-GB 417058-001 5400-rpm, 80-GB 417057-001 5400-rpm, 60-GB 417056-001 5400-rpm, 40-GB...
Page 122 Removal and Replacement Procedures 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the left side of the cover 2 and swing it to the right. 4. Remove the hard drive cover. ✎...
Page 123 Removal and Replacement Procedures 5. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer. 6. Use the mylar tab 2 to lift the hard drive 3 until it disconnects from the computer. 7. Remove the hard drive from the hard drive bay. Removing the Hard Drive 5–10 Maintenance and Service Guide...
Page 124 Removal and Replacement Procedures 8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to the hard drive. 9. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Page 125: Rtc Battery
Removal and Replacement Procedures 5.5 RTC Battery RTC Battery Spare Part Number Information RTC battery 417076-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the hard drive cover (Section 5.4). 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 126: Computer Feet
Removal and Replacement Procedures 5.6 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 417095-001. The feet attach to the base enclosure in the locations illustrated below. Replacing the Computer Feet Maintenance and Service Guide 5–13...
Page 127: Memory Module
Removal and Replacement Procedures 5.7 Memory Module Memory Module Spare Part Number Information PC2-5300, 667-MHz 1024-MB 417055-001 512-MB 417054-001 256-MB 417053-001 PC2-4200, 533-MHz 1024-MB 417052-001 512-MB 417051-001 256-MB 417050-001 1. Prepare the computer for disassembly (refer to Section 5.3). 5–14 Maintenance and Service Guide...
Page 128 Removal and Replacement Procedures 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the right edge of the memory module compartment cover 2, and then swing it to the left. 4.
Page 129 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
Page 130: Mini Card Module
Removal and Replacement Procedures 5.8 Mini Card Module Mini Card Module Spare Part Number Information For use with computer models using Intel processors: ■ 802.11b/g WLAN module for use in the MOW 1 countries 409407-001 or regions listed below: Antigua & Canada Panama Paraguay...
Page 131 Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) ■ 802.11a/b/g WLAN module for use in the ROW countries 409497-001 or regions listed below: China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru For use with computer models using AMD processors: ■...
Page 132 Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) ■ 802.11b/g WLAN Mini Card module for use in the 440770-001 countries or regions listed below. These countries or regions are categorized as most of the world (MOW 1), for use with dv2200 models.
Page 133 Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the Mini Card compartment cover to the computer. 3. Lift the right edge of the Mini Card compartment cover 2, and then swing it to the left.
Page 134 Removal and Replacement Procedures 5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, then disconnect the cables 1 from the module. 6. Remove the two Phillips PM2.0×4.0 screws 2 that secure the Mini Card module to the computer.
Page 135: Optical Drive
Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information DVD/CD-RW Combo Drive 417060-001 DVD±RW/R and CD-RW Double-Layer Combo Drive 417061-001 DVD±RW/R and CD-RW Double-Layer Combo Drive with 417062-001 LightScribe 1. Prepare the computer for disassembly (Section 5.3).
Page 136 Removal and Replacement Procedures 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive.
Page 137: Keyboard
Removal and Replacement Procedures 5.10 Keyboard Keyboard Spare Part Number Information For use only with computer models using Intel processors: Belgium 441317-A41 Portugal 441317-131 Europe 441317-021 Russia 441317-251 Greece 441317-DJ1 Saudi Arabia 441317-171 Israel 441317-BB1 Switzerland 441317-111 Japan 441317-291 Taiwan 441317-AB1 Korea 441317-AD1...
Page 138 Removal and Replacement Procedures 2. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5–25...
Page 139 Removal and Replacement Procedures 3. Turn the computer display-side up with the front panel toward you. 4. Open the computer as far as possible. 5. Slide the keyboard 1 back to release the tabs on the front of the keyboard from the top cover. 6.
Page 140 Removal and Replacement Procedures 7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 8. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5–27...
Page 141: Switch Cover
Removal and Replacement Procedures 5.1 1 Switch Cover Switch Cover Spare Part Number Information For use with full-featured computer models 417079-001 For use with defeatured computer models 417080-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10).
Page 142 Removal and Replacement Procedures 6. Turn the computer display-side up with the front toward you. 7. Open the computer as far as possible. 8. Disconnect the power button board cable 1 from the system board. 9. Release the ZIF connector to which the LED board cable 2 is connected and disconnect the cable from the system board.
Page 143 Removal and Replacement Procedures 10. Lift the front edge of the switch cover 1 to disengage it from the computer. 11. Slide the switch cover 2 to the right to disengage it from the computer. 12. Remove the switch cover 3. Removing the Switch Cover 5–30 Maintenance and Service Guide...
Page 144 Removal and Replacement Procedures ✎ The power button board is available using spare part number 417084-001. 13. If it is necessary to replace the power button board, remove the two Phillips PM2.0×3.0 screws 1 that secure the board to the switch cover, and then remove the power button board 2. 14.
Page 145: Display Assembly
Removal and Replacement Procedures 5.12 Display Assembly Display Assembly Spare Part Number Information 14.0-inch, WXGA display assembly (includes wireless antenna 417048-001 transceivers and cables) 14.0-inch, WXGA display assembly (includes Web cam and 435853-001 microphone) 1. Prepare the computer for disassembly (Section 5.3).
Page 146 Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the display as far as possible. 6. Disconnect the following cables: 1 Display cable 2 Web camera cable 3 Microphone cable 7. Remove the wireless antenna cables 4 from the hole in the system board.
Page 147 Removal and Replacement Procedures CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 8. Remove the two black Phillips PM2.5×5.0 screws 1 and the two Phillips PM2.5×7.0 screws 2 that secure the display assembly to the computer.
Page 148 Removal and Replacement Procedures 10. Remove the following: 1 Four rubber screw covers on the top edge of the display bezel 2 Two rubber screw covers on the bottom edge of the display bezel 3 Four Phillips PM2.5×5.0 screws on the top edge of the display bezel 2 Two Phillips PM2.5×9.0 screws on the bottom edge of the display bezel...
Page 149 Removal and Replacement Procedures ✎ The display bezel is included in the Display Plastics Kit, spare part numbers 430471-001 (for use with full-featured computer models) and 417100-001 (for use with defeatured computer models). 11. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
Page 150: Display Assembly Subcomponents
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Web camera 417113-001 13. Remove the Phillips PM2.5×4.0 screw 1 that secures the Web camera to the display enclosure. 14. Remove the display Web camera 2 from the display enclosure. 15.
Page 151 Removal and Replacement Procedures 16. Turn the Web camera upside down. 17. Remove the two Phillips PM2.0×3.0 screws 1 that secure the Web camera to the bracket. 18. Remove the Web camera 2 from the bracket. Removing the Display Web Camera Bracket 5–38 Maintenance and Service Guide...
Page 152 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverter 417097-001 19. Remove the two Phillips PM2.5×5.0 screws 1 that secure the inverter to the display enclosure. 20. Remove the inverter 2 from the display enclosure. 21. Disconnect the display cable 3 and the backlight cable 4 from the display inverter.
Page 153 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit (includes left and right display hinges) For use with full-featured computer models 430473-001 For use with defeatured computer models 417102-001 22. Remove the two Phillips PM2.5×7.0 screws 1 that secure each hinge to the display panel.
Page 154 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels For use with full-featured computer models 430457-001 For use with defeatured computer models 430458-001 For use with dv2200 models, BV panel 435842-001 For use with dv2200 models, AG panel 435843-001 25.
Page 155 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 417106-001 26. If it is necessary to replace the wireless transceivers and cables, remove the two Phillips PM2.5×4.0 screws 1 that secure the left and right transceivers to the display enclosure. 27.
Page 156 Removal and Replacement Procedures ✎ The microphones are included in the Display Cable Kit, spare part number 410099-001. 30. If it is necessary to replace the microphones and cables, release the retention tabs 1 built in to the display enclosure lining that secure the microphones and cables to the display enclosure.
Page 157 Removal and Replacement Procedures 33. If it is necessary to replace the Web camera cable, release the retention tabs 1 built in to the display enclosure lining that secure the Web camera cable to the display enclosure. 34. Remove the Web camera cable 2 from the display enclosure. Removing the Web Camera Cable Reverse the above procedure to reassemble and install the display assembly...
Page 158: Top Cover
Removal and Replacement Procedures 5.13 Top Cover Top Cover Spare Part Number Information For use with full-featured computer models 430467-001 For use with defeatured computer models 417090-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
Page 159 Removal and Replacement Procedures 2. Remove the six Phillips PM2.5×9.0 screws 1 and the Phillips PM2.5×7.0 screw 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 5–46 Maintenance and Service Guide...
Page 160 Removal and Replacement Procedures 3. Remove the two Phillips PM2.0×3.0 screws 1 and the four Phillips PM2.0×4.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 Maintenance and Service Guide 5–47...
Page 161 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable 5–48 Maintenance and Service Guide...
Page 162 Removal and Replacement Procedures 6. Remove the four Phillips PM2.5×4.0 screws 1 and the Phillips PM2.5×9.0 screw 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 3 7. Lift up the front edge of the top cover and remove it. Removing the Top Cover Reverse the above procedure to install the top cover.
Page 163: Touchpad
Removal and Replacement Procedures 5.14 TouchPad TouchPad Spare Part Number Information TouchPad (includes TouchPad bracket and Touchpad cable) 430464-010 TouchPad cable 417082-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
Page 164 Removal and Replacement Procedures 2. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the TouchPad board. Removing the TouchPad Cable Maintenance and Service Guide 5–51...
Page 165 Removal and Replacement Procedures 3. Remove the five Phillips PM2.0×3.0 screws 1 that secure the TouchPad bracket to the top cover. 4. Remove the TouchPad Bracket 2 and TouchPad board 3 from the top cover. ✎ When removing the TouchPad bracket and TouchPad board, make note of the location of the TouchPad button actuators 4.
Page 166 Removal and Replacement Procedures 5. Remove the two Phillips PM2.0×2.0 screws 1 that secure the TouchPad board to the TouchPad bracket. 6. Remove the TouchPad board 2 from the TouchPad bracket. Removing the TouchPad Board Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 5–53...
Page 167: Wireless Switch Board
Removal and Replacement Procedures 5.15 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board (includes wireless switch board cable) 417092-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
Page 168 Removal and Replacement Procedures 2. Disconnect the wireless switch board cable 1 from the system board. 3. Remove the two Phillips PM2.0×3.0 screws 2 that secure the wireless switch board to the computer. 4. Remove the wireless switch board 3. Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board.
Page 169: Modem Module
Removal and Replacement Procedures 5.16 Modem Module Modem Module Spare Part Number Information For use only with computer models using Intel processors 417083-001 For use only with computer models using AMD processors 431852-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
Page 170 Removal and Replacement Procedures 2. Disconnect the modem module cable 1 from the modem module. 3. Remove the two Phillips PM2.0×4.0 screws 2 that secure the modem module to the system board. 4. Lift up on the front of the modem module 3 to disconnect it from the system board.
Page 171: Audio/Infrared Board
Removal and Replacement Procedures 5.17 Audio/Infrared Board Audio/Infrared Board Spare Part Number Information Audio/infrared board (includes audio/infrared board cable) 417086-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
Page 172 Removal and Replacement Procedures 2. Release the ZIF connector to which the audio/infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remove the two Phillips PM2.5×5.0 screws 2 that secure the audio/infrared board to the computer. 4.
Page 173: Bluetooth Module
Removal and Replacement Procedures 5.18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 397923-002 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
Page 174 Removal and Replacement Procedures 2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remove the two Phillips PM2.0×3.0 screws 1 that secure the Bluetooth module to the computer. 4. Remove the Bluetooth module 3. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module.
Page 175: Usb Board
Removal and Replacement Procedures 5.19 USB Board USB Board Spare Part Number Information USB board 417085-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
Page 176 Removal and Replacement Procedures 2. Disconnect the USB board cable 1 from the system board. 3. Remove the Phillips PM2.5×4.0 screw 2 that secures the USB board to the computer. 4. Lift the USB board 3 straight up to remove it from the computer.
Page 177: Speaker Assembly
Removal and Replacement Procedures 5.20 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 417089-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
Page 178 Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Remove the three Phillips PM2.5×4.0 screws 2 that secure the speakers to the computer. 4. Lift the speakers 3 straight up to remove them from the computer.
Page 179: Display Lid Switch Module
Removal and Replacement Procedures 5.21 Display Lid Switch Module Display Lid Switch Module Spare Part Number Information Display lid switch module 417087-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
Page 180 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the two silver Phillips PM2.5×5.0 screws that secure the top cover rear strip to the computer. Removing the Base Enclosure Trim Screws Maintenance and Service Guide 5–67...
Page 181 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the top cover rear strip from the computer. ✎ The top cover rear strips are available using spare part numbers 430466-001 (for use with full-featured computer models) and 417088-001 (for use with defeatured computer models).
Page 182 Removal and Replacement Procedures 6. Disconnect the display lid switch module cable 1 from the system board. 7. Remove the Phillips PM2.0×3.0 screw 2 that secures the display lid switch module to the computer. 8. Remove the display lid switch module 3 from the system board.
Page 183: System Board
Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information For use only with computer models using Intel processors: ■ PM/G72M-V for use with full-featured computer models 417035-001 ■ GM for use with full-featured computer models 417036-001 ■...
Page 184 Removal and Replacement Procedures ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.13) 2. Turn the top cover right-side up with the front toward you. 3. Disconnect the power connector cable 1 from the system board. 4. Remove the two Phillips PM2.5×5.0 screws 2 that secure the system board to the top cover.
Page 185 Removal and Replacement Procedures 5. Use the optical drive connector 1 to lift the right side of the system board until it rests at an angle. 6. Slide the system board 2 to the right until the connectors on the left side of the system board disengage from the base enclosure.
Page 186: Power Connector Cable
Removal and Replacement Procedures 5.23 Power Connector Cable Power Connector Cable Spare Part Number Information For use with UMA system boards 430462-001 For use only with computer models using Intel processors 430461-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
Page 187 Removal and Replacement Procedures 2. Remove the Phillips PM2.5×5.0 screw 1 that secures the connector frame to the base enclosure. 3. Remove the connector frame 2 to the base enclosure. 4. Remove the power connector 3 from the connector frame. 5.
Page 188: Expresscard Assembly
Removal and Replacement Procedures 5.24 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 417112-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏ Keyboard (Section 5.10)
Page 189 Removal and Replacement Procedures 3. Lift the insulation material 1 from the system board to expose the ExpressCard assembly rear screws. 4. Remove the two Phillips PM2.0×4.0 screws 2 and the two Phillips PM2.0×8.0 screws 3 that secure the ExpressCard assembly to the system board.
Page 190 Removal and Replacement Procedures 5. Turn the system board right-side up with the front toward you. 6. Remove the ExpressCard assembly from the system board. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly. Maintenance and Service Guide 5–77...
Page 191: Fan/Heat Sink Assembly
Removal and Replacement Procedures 5.25 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information For use with computer models using Intel processors: ■ For use on UMA system boards 430463-001 ■ For use on discrete system boards 417081-001 For use with computer models using AMD processors 431851-001 1.
Page 192 Removal and Replacement Procedures 3. Disconnect the fan cable from the system board. Disconnecting the Fan Cable Maintenance and Service Guide 5–79...
Page 193 Removal and Replacement Procedures ✎ Steps 4 and 5 apply only to computer models using Intel processors. 4. Loosen the four Phillips PM2.0×13.0 screws 1 and the Phillips PM2.0×9.0 screw 2 that secure the fan/heat sink assembly to the system board. 5.
Page 194 Removal and Replacement Procedures ✎ Steps 6 and 7 apply only to computer models using AMD processors. 6. Loosen the Phillips PM2.0×9.0 screw 1 and the four Phillips PM2.0×13.0 screws 2 that secure the fan/heat sink assembly to the system board. 7.
Page 195 Removal and Replacement Procedures ✎ The following note applies only to computer models using Intel processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 3, video memory chip 2, and processor 4 each time the fan/heat sink assembly is removed. Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
Page 196 Removal and Replacement Procedures ✎ The following note applies only to computer models using AMD processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 2, video memory chip 3, and processor 4 each time the fan/heat sink assembly is removed. Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
Page 197 Removal and Replacement Procedures ✎ The following note applies only to computer models using Intel processors: The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.
Page 198 Removal and Replacement Procedures ✎ The following note applies only to computer models using AMD processors: The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.
Page 199: Processor
Removal and Replacement Procedures 5.26 Processor Processor Spare Part Number Information For use with computer models using Intel processors: Intel Core Duo T7200 (2.00-GHz), use with dv2200 models 435849-001 Intel Core Duo T5600 (1.83-GHz), use with dv2200 models 435848-001 Intel Core Duo T5500 (1.66-GHz), use with dv2200 models 437780-001 Intel Core Duo T5200 (1.60-GHz), use with dv2200 models 437781-001...
Page 200 Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Switch cover (Section 5.11) ❏ Display assembly (Section 5.12) ❏...
Page 201 Removal and Replacement Procedures Steps 2 and 3 apply only to computer models using Intel processors. 2. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎...
Page 202 Removal and Replacement Procedures ✎ Steps 4 and 5 apply only to computer models using AMD processors. 4. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 5. Lift the processor 2 straight up and remove it. ✎...
Page 203 Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions Length 33.4 cm 13.2 in Width 23.7 cm 9.33 in Height (varies from front to back) 2.6 to 3.9 cm 1.02 to 1.54 in Weight With discrete system board 2.48 kg 5.47 lbs With UMA system board...
Page 204 Specifications Table 6-1 Computer (Continued) Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine...
Page 205 Specifications Table 6-2 14.0-inch, WXGA, SVA Display Dimensions Height 27.94 cm 11.0 in Width 20.83 cm 8.2 in Diagonal 35.56 cm 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Page 206: Hard Drives
Specifications Table 6-3 Hard Drives 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm Width 70 mm 70 mm Weight 102 g 99 g Interface type ATA-7 ATA-5 Transfer rate Synchronous (maximum) 150 MB/sec 100 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 2 ms...
Page 207 Specifications Table 6-3 Hard Drives (Continued) 100-GB* 80-GB* 60-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 102 g 99 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous 100 MB/sec 100 MB/sec 100 MB/sec (maximum)
Page 208 Specifications Table 6-4 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
Page 209 Specifications Table 6-4 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
Page 210: Combo Drive
Specifications Table 6-5 DVD±RW/R and CD-RW Double-Layer Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 211 Specifications Table 6-5 DVD±RW/R and CD-RW Double-Layer Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB...
Page 212: System Dma
Specifications Table 6-6 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned 6–10 Maintenance and Service Guide...
Page 213: System Interrupts
Specifications Table 6-7 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock...
Page 214 Specifications Table 6-7 System Interrupts (Continued) Hardware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC -Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19...
Page 215 Specifications Table 6-8 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direct memory access controller 0x00000020-0x00000021 Programmable interrupt controller 0x0000002E-0x0000002F System board resources 0x00000040-0x00000043 System timer 0x00000060-0x00000060 Quick Launch Buttons 0x00000061-0x00000061 System speaker 0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller 0x00000064-0x00000064...
Page 216 Specifications Table 6-8 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data Port 0x00000279-0x00000279 ISAPNP Read Data Port 0x00000280-0x00000293 System board resources 0x00000376-0x00000376 Secondary IDE Channel 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge 0x000003B0-0x000003BB...
Page 217 Specifications Table 6-8 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 System board resources 0x00001080-0x00001080 System board resources 0x00008000-0x0000805F System board resources 0x00008100-0x000081FF...
Page 218: System Memory Map
Specifications Table 6-9 System Memory Map Memory Map Address (hex) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI bridge 0xD4100000-0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI bridge 0xD8000000-0xDBFFFFFF ATI MOBILITY RADEON Xpress 200 Series 0xFAC00000-0xFEBFFFFF PCI standard PCI-to-PCI bridge 0xF6C00000-0xFABFFFFF PCI standard PCI-to-PCI bridge 0xD4000000-0xD4000FFF...
Page 219 Specifications Table 6-9 System Memory Map (Continued) Memory Map Address (hex) System Function (shipping configuration) 0xD4208000-0xD42087FF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000-0xD4203FFF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4204000-0xD4205FFF Broadcom 802.11b/g WLAN 0xFFEFF000-0xFFEFFFFF Texas Instruments PCIxx21/x515 Cardbus Controller 0xFFEFE000-0xFFEFEFFF Texas Instruments PCIxx21/x515 Cardbus...
Page 220 Specifications Table 6-9 System Memory Map (Continued) Memory Map Address (hex) System Function (shipping configuration) 0xD4209400-0xD42094FF Realtek RTL8139/810x Family Fast Ethernet 0xD4003400-0xD40034FF Conexant AC-Link Audio 0xD4003800-0xD40038FF SoftV90 Data Fax Modem with SmartCP 0xFEC00000-0xFEC00FFF System board resources 0xFEE00000-0xFEE00FFF System board resources 0xA0000-0xBFFFF PCI bus 0xA0000-0xBFFFF...
Page 221: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number 417108-001, and the Display Screw Kit, spare part number 417104-001.
Page 222 Screw Listing Table A-2 Phillips PM2.0×5.0 Captive Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Section 5.4) Two screws that secure the memory module compartment cover to the...
Page 223 Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the hard drive to the computer (documented in Section 5.4) Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–3...
Page 224 Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Black Phillips PM2.5×5.0 Screw Locations A–4 Maintenance and Service Guide...
Page 225 Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 4 screws that secure the display bezel to the display assembly (documented in Section 5.12) Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–5...
Page 226 Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the display inverter to the display assembly (documented Section 5.12) Black Phillips PM2.5×5.0 Screw Locations A–6 Maintenance and Service Guide...
Page 227 Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the audio/infrared board to the computer (documented in| Section 5.17) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–7...
Page 228 Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the system board to the computer (documented in Section 5.22) Phillips PM2.5×5.0 Screw Locations A–8 Maintenance and Service Guide...
Page 229 Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: One screw that secures the connector bracket to the computer (documented in| Section 5.23) Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide A–9...
Page 230 Screw Listing Table A-4 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.8) Phillips PM2.0×4.0 Screw Locations A–10 Maintenance and Service Guide...
Page 231 Screw Listing Table A-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A–1 1...
Page 232 Screw Listing Table A-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.16) Phillips PM2.0×4.0 Screw Locations A–12 Maintenance and Service Guide...
Page 233 Screw Listing Table A-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the ExpressCard assembly to the computer (documented Section 5.24) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A–13...
Page 234 Screw Listing Table A-5 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Three screws that secure the keyboard to the computer (documented in Section 5.10) One screw that secures the top cover to the computer (documented in...
Page 235 Screw Listing Table A-5 Phillips PM2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide A–15...
Page 236 Screw Listing Table A-5 Phillips PM2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the display hinges to the display assembly (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations A–16 Maintenance and Service Guide...
Page 237 Screw Listing Table A-6 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–17...
Page 238 Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the power button board to the computer (documented in Section 5.11) Phillips PM2.0×3.0 Screw Locations A–18 Maintenance and Service Guide...
Page 239 Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Web camera to the Web camera bracket (documented Section 5.12) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–19...
Page 240 Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.0×3.0 Screw Locations A–20 Maintenance and Service Guide...
Page 241 Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the TouchPad bracket to the top cover (documented in Section 5.14) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–21...
Page 242 Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the wireless switch board to the computer (documented in Section 5.15) Two screws that secure the Bluetooth module to the computer (documented Section 5.18) One screw that secures the display lid switch module to the computer...
Page 243 Screw Listing Table A-7 Phillips PM2.5×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the switch cover to the computer (documented in Section 5.11) One screw that secures the display assembly to the computer (documented Section 5.12) Phillips PM2.5×9.0 Screw Locations...
Page 244 Screw Listing Table A-7 Phillips PM2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the display bezel to the display assembly (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations A–24 Maintenance and Service Guide...
Page 245 Screw Listing Table A-7 Phillips PM2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: 6 screws that secure the top cover to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations Maintenance and Service Guide A–25...
Page 246 Screw Listing Table A-7 Phillips PM2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the top cover to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Location A–26 Maintenance and Service Guide...
Page 247 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Silver 2.5 mm 4.0 mm Where used: One screw that secures the switch cover to the computer (documented in Section 5.11) Silver Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide A–27...
Page 248 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 2.5 mm 4.0 mm Where used: 2 screws that secure the base enclosure trim to the computer (documented in Section 5.21) Silver Phillips PM2.5×5.0 Screw Locations A–28 Maintenance and Service Guide...
Page 249 Screw Listing Table A-9 Phillips PM2.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the Web camera to the display enclosure (documented in Section 5.9) Two screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.9)
Page 250 Screw Listing Table A-9 Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.5×4.0 Screw Locations A–30 Maintenance and Service Guide...
Page 251 Screw Listing Table A-9 Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the USB board to the computer (documented in Section 5.19) Phillips PM2.5×4.0 Screw Location Maintenance and Service Guide A–31...
Page 252 Screw Listing Table A-9 Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: 3 screws that secure the speaker assembly to the computer (documented in Section 5.20) Phillips PM2.5×4.0 Screw Locations A–32 Maintenance and Service Guide...
Page 253 Screw Listing Table A-10 Phillips PM2.0×2.0 Screw Head Color Qty. Length Thread Width Silver 2.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the TouchPad board to the TouchPad bracket (documented in Section 5.13) Phillips PM2.0×2.0 Screw Locations Maintenance and Service Guide A–33...
Page 254 Screw Listing Table A-11 Phillips PM2.0×8.0 Screw Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the fan/heat sink assembly to the system board (documented in Section 5.25) Phillips PM2.0×8.0 Screw Locations A–34 Maintenance and Service Guide...
Page 255 Screw Listing Table A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Head Color Qty. Length Thread Width Silver 13.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the fan/heat sink assembly to the system board on computer models using Intel processors (documented in Section 5.25) Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations...
Page 256 Screw Listing Table A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw (Continued) Head Color Qty. Length Thread Width Silver 13.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the fan/heat sink assembly to the system board on computer models using AMD processors (documented in Section 5.25) Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations...
Page 257 Screw Listing Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Head Color Qty. Length Thread Width Silver 9.0 mm 2.0 mm 6.0 mm Where used: One screw that secures the fan/heat sink assembly to the system board on computer models using Intel processors (documented in Section 5.25) Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location...
Page 258 Screw Listing Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw (Continued) Head Color Qty. Length Thread Width Silver 9.0 mm 2.0 mm 6.0 mm Where used: One screw that secures the fan/heat sink assembly to the system board on computer models using AMD processors (documented in Section 5.25) Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location...
Page 259: Recovering System Information
Backup and Recovery in Windows XP Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■...
Page 260: Backing Up Your Information
Backup and Recovery in Windows XP Backing Up Your Information When to Back Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Backup Suggestions ■...
Page 261: Using System Restore Points
Backup and Recovery in Windows XP Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 262: Restoring To A Previous Date And Time
Backup and Recovery in Windows XP Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support, and then click System Restore.
Page 263 Backup and Recovery in Windows XP ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
Page 264: Reinstalling Software Programs And Drivers
Backup and Recovery in Windows XP Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
Page 265: Reinstalling Programs From Discs
Backup and Recovery in Windows XP 2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
Page 266: Recovering From The Recovery Discs
Backup and Recovery in Windows XP Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
Page 267 Backup and Recovery in Windows XP If you want to perform a destructive recovery: ✎ A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b.
Page 268: Updating Reinstalled Software
Backup and Recovery in Windows XP 4. Click OK. 5. At the System Recovery screen, click Advanced Options. 6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software.
Page 269: Windows Vista
Backup and Recovery in Windows Vista Recovering System Information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■...
Page 270 Backup and Recovery in Windows Vista Backing Up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
Page 271 Backup and Recovery in Windows Vista Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 272 Backup and Recovery in Windows Vista Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Maintenance > System.
Page 273 Backup and Recovery in Windows Vista ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1.
Page 274 Backup and Recovery in Windows Vista ■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings. Reinstalling Preinstalled Programs and Drivers 1.
Page 275 Backup and Recovery in Windows Vista Performing a Recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. ✎...
Page 276 Backup and Recovery in Windows Vista ❏ Restart the computer and press while the “Press <F11> for recovery” message is displayed on the screen. Then select Recovery Manager. Recovery Manager opens. 2. Click Advanced Options. 3. Click System recovery, and then click Next. 4.
Page 277 Backup and Recovery in Windows Vista Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start >...
Page 278 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
Page 279 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
Page 280 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 281 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 282 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide D–5...
Page 283 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D–6 Maintenance and Service Guide...
Page 284 Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D–7...
Page 285 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D–8 Maintenance and Service Guide...
Page 286 Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide D–9...
Page 287 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 288 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D–1 1...
Page 289 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 290 Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
Page 291 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D–14 Maintenance and Service Guide...
Page 292: Connector Pin Assignments
Connector Pin Assignments Table E-1 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground Maintenance and Service Guide E–1...
Page 293 Connector Pin Assignments Table E-2 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused E–2 Maintenance and Service Guide...
Page 294 Connector Pin Assignments Table E-3 S-Video-Out Signal Signal TV-Ground TV-CD TV-CVBS TV-Ground TV-Ground TV-YD TV-Ground Maintenance and Service Guide E–3...
Page 295: External Monitor
Connector Pin Assignments Table E-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog E–4 Maintenance and Service Guide...
Page 296 Connector Pin Assignments Table E-5 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide E–5...
Page 297 Connector Pin Assignments Table E-6 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table E-7 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel E–6 Maintenance and Service Guide...
Page 298: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 299: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries or regions. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■...
Page 300 Power Cord Set Requirements Country/Region-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 301 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KEMA Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 302 Index 1394 port 1–10 battery removal 5–6 spare part numbers 3–13 AC adapter, spare part 3–34 3–39 3–41 5–6 numbers 3–26 3–31 battery bay 1–19 analog TV tuner, spare part battery light 1–6 number 3–26 3–30 battery release latch 1–19 arrow keys 1–12 Bluetooth module audio troubleshooting 2–31...
Page 303 Index components bottom 1–19 deleting front 1–6 recovery partition keyboard 1–11 Windows Vista C–8 left-side 1–9 Windows XP B–9 right-side 1–8 design overview 1–21 top 1–13 1–15 1–17 Digital Media Slot 1–10 TouchPad 1–18 Digital Media Slot light 1–10 composite S-Video and audio disassembly sequence chart 5–3 input cable, spare part diskette drive, OS loading...
Page 304 Index Display Plastics Kit, spare part numbers 3–35 3–36 electrostatic discharge 4–4 Display Screw Kit, spare part 4–8 number 3–35 expansion hub, spare part docking device number 3–26 3–35 spare part number 3–26 expansion port 3 1–10 3–35 ExpressCard assembly troubleshooting 2–24 removal 5–75 drive light 1–6...
Page 305 D–6 drive 2–26 2–27 2–28 headset, spare part number no OS loading from optical 3–26 3–29 drive 2–30 HP Remote Control, spare part no power 2–18 2–20 2–21 number 3–26 no video 2–22 2–23 nonfunctioning device I/O address specifications 2–33...
Page 306 Index modem module removal 5–56 mass storage devices, spare spare part numbers 3–7 part numbers 3–22 3–34 3–37 5–56 Media button 1–16 modem, troubleshooting 2–36 memory module monitor port removal 5–14 location 1–10 spare part numbers 3–13 pin assignments D–4 3–33 5–14 mouse, spare part number...
Page 307 Index performing a recovery Windows Vista C–7 recovering from partition on Windows XP B–7 hard drive plastic parts 4–2 Windows Vista C–7 Plastics Kit Windows XP B–8 contents 3–24 recovering from the recovery spare part number 3–5 discs 3–24 3–34 Windows Vista C–7 Play/Pause button 1–17 Windows XP B–8...
Page 308 Index RTC battery S-Video-out jack removal 5–12 location 1–10 spare part number 3–13 pin assignments D–3 3–34 5–12 switch cover Rubber Feet Kit, spare part removal 5–28 number 3–11 3–35 spare part numbers 3–3 3–34 5–28 system board Screw Kit, spare part number removal 5–70 3–27 3–35...
Page 309 Index TouchPad components 1–18 USB digital drive, spare part TouchPad on/off button 1–18 number 3–23 3–29 TouchPad scroll zone 1–18 USB infrared receiver, spare transporting precautions 4–5 part number 3–26 3–30 troubleshooting USB travel mouse, spare part audio 2–31 number 3–26 docking device 2–24 using system restore points flowcharts 2–15...
Page 310 Index wireless light 1–7 wireless switch 1–7 wireless switch board removal 5–54 spare part number 3–7 3–34 5–54 workstation precautions 4–6 Maintenance and Service Guide Index–9...

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HP 2000-216 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

Quick Links

Troubleshooting

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Summary of Contents for HP 2000-216

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Table of Contents