LG DL 820 Series Owner's Manual
LG DL 820 Series Owner's Manual

LG DL 820 Series Owner's Manual

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OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
DL*820**
www.lg.com
MFL72045810
Copyright © 2024 LG Electronics. All Rights Reserved
Rev.00_092424

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL DRYER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH DL*820** www.lg.com MFL72045810 Copyright © 2024 LG Electronics. All Rights Reserved Rev.00_092424...
  • Page 2: Table Of Contents

    26 OPERATION Before Use Loading the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 36 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 40 MAINTENANCE Regular Cleaning 42 TROUBLESHOOTING FAQs Before Calling for Service 48 LIMITED WARRANTY...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. •...
  • Page 4: Safety Messages

    IMPORTANT SAFETY INSTRUCTIONS WARNING Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If •...
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes. • Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance. • When moving or installing the appliance in a different location, call qualified service personnel for installation and service.
  • Page 6 • Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the appliance has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
  • Page 7: Grounding Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Do not put living animals such as pets inside the appliance. • Do not put any part of your body, such as your hands or feet, or metal objects under the appliance. • Do not let your hand get pinched when opening or closing the dryer door. •...
  • Page 8: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Control panel Lint filter Leveling feet Reversible door Rear View...
  • Page 9: Product Specifications

    PRODUCT OVERVIEW Product Specifications Model DL*820** Description Non-steam Dryer Please refer to the rating label for detailed Electrical Requirements information. Dimensions (Width X Depth X Height) 27'' X 29 1/4'' X 42 3/4'' (68.6 cm X 74.3 cm X 108.7 cm) Maximum Depth with Door Open 50 1/2'' (128.4 cm) Gas : 115.5 lb (52.4 kg)
  • Page 10: Installation

    10 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this dryer or transporting it to another location. Choose the proper location. Level the appliance. Vent the appliance. Connect the Gas / Electric dryer. •...
  • Page 11: Choosing The Proper Location

    INSTALLATION Choosing the Proper • For garage installation, you will need to place the appliance at least 18 inches (45.7 cm) above the Location floor. The standard pedestal height is 15 inches (38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom of the appliance.
  • Page 12: Dimensions And Clearances

    12 INSTALLATION Dimensions and Clearances The following clearances are recommended for the appliance. • Additional clearances should be considered for ease of installation and servicing. • Additional clearances should be considered on all sides of the dryer to reduce noise transfer. Installation Spacing for Recessed Area or Closet Installation Description Dimension/Clearance...
  • Page 13 INSTALLATION NOTE • There should be at least a little space around the dryer (or any other appliance) to eliminate the transfer of vibration from one appliance to another. If there is enough vibration, it could cause appliances to make noise or come into contact, causing paint damage and further increasing noise. •...
  • Page 14: Leveling The Appliance

    14 INSTALLATION Leveling the Appliance NOTE • If you are installing the appliance on the optional WARNING pedestal, you must use the leveling feet on the • Use long-sleeved gloves and safety glasses. pedestal to level the appliance. The appliance leveling feet should be fully retracted.
  • Page 15 INSTALLATION Remove the two plastic cover caps Reinstall the hinges and cover caps the opposite sides from which they were removed. While supporting the door, remove the 2 screws on the door hinge, two from each hinge. Set the door aside face down on a protected surface to prevent damage to the door or the work surface.
  • Page 16: Installing The Vent Kit

    The appliance is configured to vent to the rear. It can also vent to the bottom or side. NOTE • An adapter kit, part number 383EEL9001B, may be purchased from your LG retailer. This kit contains duct components necessary to change the appliance vent location. Bottom Venting •...
  • Page 17: Venting The Dryer

    INSTALLATION • The total length of flexible metal duct must not exceed 8 ft. (2.4 m). • When pushing the dryer into the installed position, do not crush or collapse ductwork. Ductwork Maximum length No. of of 4-inch Wall Cap Type 90°...
  • Page 18: Gas Supply Requirements

    18 INSTALLATION • Use duct tape on all duct joints. • Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. • Insulate ductwork that runs through unheated areas in order to reduce condensation and lint •...
  • Page 19: Connecting The Gas Supply

    INSTALLATION • Use Teflon tape or a pipe-joint compound that is Securely tighten all connections between the insoluble in propane (LP) gas on all pipe threads. dryer and your laundry room’s gas supply. Connecting the Gas Supply Turn on your laundry room’s gas supply. NOTE Check all pipe connections (both internal and •...
  • Page 20: Electrical Requirements For Electric Models

    20 INSTALLATION Electrical Requirements for Electric prohibit grounding through the neutral conductor. Models • This appliance is supplied with the neutral wire grounded. This white ground wire MUST BE WARNING MOVED to the neutral terminal when a 4-wire • The wiring and grounding must conform to the cord is to be used, or where grounding through latest edition of the National Electrical Code, the neutral conductor is prohibited.
  • Page 21 INSTALLATION insulation from each wire. Bend the ends of Attach the two hot leads (black and red) of the the three shorter wires into a hook shape. power cord to the outer terminal block screws. 1’’ (2.5 cm) Attach the neutral (white) wire to the center screw of the terminal block.
  • Page 22: Three-Wire Power Cord

    22 INSTALLATION Terminal Block Tighten all screws securely. UL-Listed Strain Relief Reinstall the terminal block access cover. UL-Listed 3-Wire Power Cord Attach the two hot leads (black and red) of the power cord to the outer terminal block screws. Attach the neutral (white) wire to the center terminal block screw.
  • Page 23: Final Installation Check

    INSTALLATION Reinstall the terminal block access cover. • Use UL-listed 3-wire, #10 AWG minimum copper conductor cable. Allow at least 5 ft. (1.5 m) length to allow for removal and installation of dryer. Remove 3.5 inches (8.9 cm) of the outer covering from the wire.
  • Page 24 24 INSTALLATION evaluating the static pressure. Static pressure in Press the Start/Pause button. the exhaust duct can be measured with a • The appliance will start the test, which will manometer, placed on the exhaust duct last a few minutes. The heat will be turned approximately 2 ft.
  • Page 25 INSTALLATION Check for blockages and lint buildup. Error Possible Cause & Solution Code Temperature snesor failure. • Turn off the appliance and call for service. Humidity sensor failure. • Turn off the appliance and call for service. Electric dryer power cord is not connected correctly, or house power Make sure the ductwork is not crushed or supply is incorrect.
  • Page 26: Operation

    26 OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust Settings Default settings for the selected cycle can now be changed, if desired, using the cycle Clean the Lint Filter modifier and option buttons.
  • Page 27: Loading The Dryer

    OPERATION Woven and Loopknit Materials fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information. • Some woven and loopknit materials may shrink, depending on quality. Permanent Press and Synthetics • Do not overload your dryer. Take out permanent press items as soon as the dryer stops to reduce wrinkles.
  • Page 28 28 OPERATION Tumble Dry Label Directions Do not tumble dry Do not dry (used with do not wash) Heat Setting Label Directions High Medium No Heat / Air...
  • Page 29: Control Panel

    OPERATION Control Panel Control Panel Features Power Button • Press the button to turn the appliance on. Press again to turn the appliance off. NOTE • Pressing the Power button during a cycle will cancel that cycle, and any load settings will be lost. Cycle Selector Knob •...
  • Page 30: Time And Status Display

    30 OPERATION Time and Status Display Flow Sense Indicator • The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money.
  • Page 31: Dry Cycles

    OPERATION Dry Cycles Turn the knob or press the button to select the desired cycle. When you select a dry cycle the light for the corresponding dry cycle will turn on. Cycle Guide Cycle Normal Description Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk.
  • Page 32 This cycle allows you to download a new and specialized drying cycle to your appliance with a smartphone. • Refer to the LG ThinQ smartphone application to see the cycles available for download. • The default cycle is Antibacterial. This cycle is also available for download.
  • Page 33: Cycle Modifiers

    OPERATION Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit. Not every option is available with every cycle.
  • Page 34: Options And Extra Functions

    34 OPERATION Options and Extra Functions Wrinkle Care Selecting this option will tumble the load Your dryer includes several additional cycle periodically for up to 3 hours after the selected options to customize cycles to meet your individual cycle, or until the door is opened. This is helpful in needs.
  • Page 35 OPERATION • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking/Unlocking the Control Panel Turn on the power. Press and hold the Air Dry button for 3 seconds to activate/deactivate this function.
  • Page 36: Smart Functions

    • Remote Control - Control the appliance remotely or check to see how much time is left in the cycle from the LG ThinQ application. NOTE • Once the remote control feature is enabled, you can start a cycle from the LG ThinQ application.
  • Page 37: Remote Start

    To check your network frequency, contact your Internet service provider or refer to your wireless router manual. Start a cycle from the LG ThinQ application on • LG ThinQ is not responsible for any network your smartphone. connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 38: Fcc Notice

    After the update, to change the detailed the user’s authority to operate the equipment. settings of the updated features, refer to the guide within the LG ThinQ app. FCC RF Radiation Exposure Statement RF Module Specifications...
  • Page 39: Open Source Software Notice

    If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
  • Page 40: Maintenance

    40 MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish. Regular Cleaning Cleaning the Lint Filter Always clean the lint from the filter after every Cleaning the Exterior cycle.
  • Page 41 MAINTENANCE If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE • NEVER operate the appliance without the lint filter in place.
  • Page 42: Troubleshooting

    Scan this QR code to quickly access the video search page on the offical LG website. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Type Dryer in the search box on the new page and click the Search button.
  • Page 43: Before Calling For Service

    The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service. For detailed information or videos, visit www.lg.com for the troubleshooting page. Error Messages Problem Possible Cause &...
  • Page 44 44 TROUBLESHOOTING Problem Possible Cause & Solution The appliance will House fuse is blown, circuit breaker has tripped, or power outage has occurred. not turn on. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
  • Page 45 TROUBLESHOOTING Problem Possible Cause & Solution Drying time is not Heat settings, load size, or dampness of clothing is not consistent. consistent. • The drying time for a load will vary depending on the size of the load, the type of fabrics, the wetness of the clothes and the condition of the lint filter.
  • Page 46 46 TROUBLESHOOTING Problem Possible Cause & Solution Excess static in Fabric softener is not used or is used incorrectly. clothes after drying. • Use a fabric softener or the Low Static option, if available, to reduce static electricity. Be sure to follow the manufacturer’s instructions. Clothes dried too long (overdried).
  • Page 47 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 48: Limited Warranty

    Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 49 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 50 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 51 (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
  • Page 52 LG Customer Information Center Centro de Información al Cliente LG Centre de Service à la Clientèle de LG For inquiries or comments, Para consultas o comentarios, visite Pour des questions ou des commentaires, visit www.lg.com or call: www.lg.com o llame por teléfono: visitez www.lg.com/ca_fr ou appelez :...

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